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# Blackbaud Luminate Online vs Blackbaud TeamRaiser Comparison - What are their main differences?

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Pricing

**Blackbaud Luminate Online**
No pricing available

**Blackbaud TeamRaiser**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Blackbaud Luminate Online**
5 months

Based on 7 responses

**Blackbaud TeamRaiser**
5 months

Based on 6 responses

Return on Investment

**Blackbaud Luminate Online**
Not enough reviews yet

**Blackbaud TeamRaiser**
Not enough reviews yet

Perceived Cost

**Blackbaud Luminate Online**
$$$$$

**Blackbaud TeamRaiser**
$$$$$

Average Discount

**Blackbaud Luminate Online**
Not enough reviews yet

**Blackbaud TeamRaiser**
Not enough reviews yet

 ![Blackbaud Luminate Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38bb83e5f2ed81b8ec4462d274ff04fd/blackbaud-luminate-online.jpg "Blackbaud Luminate Online")

 ![Blackbaud TeamRaiser](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-teamraiser.png "Blackbaud TeamRaiser")

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**Pros & Cons**
from reviews

**Blackbaud Luminate Online**
[
Organization (1)
](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=1065081&qs=pros-and-cons#reviews)[
Clunky Interface (1)
](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=2306391&qs=pros-and-cons#reviews)[
Limited Customization (1)
](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=2306394&qs=pros-and-cons#reviews)

**Blackbaud TeamRaiser**
Not enough data

Screenshots

**Blackbaud Luminate Online**
 ![Blackbaud Luminate Online screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/39133/Luminate_20Online_Screenshot-3.jpg)

**Blackbaud TeamRaiser**
 ![Blackbaud TeamRaiser screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/35029/TeamRaiser_Screenshot-1.jpg)

**Ratings**
from reviews

Meets Requirements

**Blackbaud Luminate Online**

7.1

7.152

**Blackbaud TeamRaiser**

6.3

6.318

Ease of Use

**Blackbaud Luminate Online**

6.1

6.153

**Blackbaud TeamRaiser**

4.6

4.619

Ease of Setup

**Blackbaud Luminate Online**

5.6

5.632

**Blackbaud TeamRaiser**

4.3

4.314

Ease of Admin

**Blackbaud Luminate Online**

6.3

6.333

**Blackbaud TeamRaiser**

4.6

4.613

Quality of Support

**Blackbaud Luminate Online**

6.8

6.849

**Blackbaud TeamRaiser**

5.4

5.419

Has the product been a good partner in doing business?

**Blackbaud Luminate Online**

6.7

6.729

**Blackbaud TeamRaiser**

5.5

5.514

Product Direction (% positive)

**Blackbaud Luminate Online**

4.5

4.551

**Blackbaud TeamRaiser**

4.5

4.519

**Features**
ratings from reviews

Fundraising

7.3

9

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
27.0%

Mid-Market(51-1000 emp.)
54.0%

Enterprise(\> 1000 emp.)
19.0%

Small-Business(50 or fewer emp.)
27.0%

Mid-Market(51-1000 emp.)
54.0%

Enterprise(\> 1000 emp.)
19.0%

Small-Business(50 or fewer emp.)
23.8%

Mid-Market(51-1000 emp.)
42.9%

Enterprise(\> 1000 emp.)
33.3%

Small-Business(50 or fewer emp.)
23.8%

Mid-Market(51-1000 emp.)
42.9%

Enterprise(\> 1000 emp.)
33.3%

**Reviewers' Industry**

[![Blackbaud Luminate Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38bb83e5f2ed81b8ec4462d274ff04fd/blackbaud-luminate-online.jpg "Blackbaud Luminate Online")](https://www.g2.com/products/blackbaud-luminate-online/reviews)
Blackbaud Luminate Online

Non-Profit Organization Management
65.1%

Religious Institutions
4.8%

Philanthropy
4.8%

Hospital & Health Care
4.8%

Museums and Institutions
3.2%

Other
17.5%

[![Blackbaud TeamRaiser](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-teamraiser.png "Blackbaud TeamRaiser")](https://www.g2.com/products/blackbaud-teamraiser/reviews)
Blackbaud TeamRaiser

Non-Profit Organization Management
61.9%

Civic & Social Organization
14.3%

Mental Health Care
9.5%

Individual & Family Services
4.8%

Hospital & Health Care
4.8%

Other
4.8%

Alternatives

**Blackbaud Luminate Online Alternatives**

 ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM")

[
Bloomerang CRM
](/products/bloomerang-crm/reviews)

 ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect")

[
DonorPerfect
](/products/donorperfect/reviews)

 ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM")

[
Neon CRM
](/products/neon-one-llc-neon-crm/reviews)

 ![Givebutter](https://images.g2crowd.com/uploads/product/hd_favicon/b8280b9ffd2ae0f79f6bc3873b31a9d4/givebutter.svg "Givebutter")

[
Givebutter
](/products/givebutter/reviews)

**Blackbaud TeamRaiser Alternatives**

 ![Bonterra DonorDrive](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-donordrive.svg "Bonterra DonorDrive")

[
Bonterra DonorDrive
](/products/bonterra-donordrive/reviews)

 ![GoFundMe Pro](https://images.g2crowd.com/uploads/product/hd_favicon/73d1c320c3e6a7fccaad7f1a0731eafa/gofundme-pro.svg "GoFundMe Pro")

[
GoFundMe Pro
](/products/gofundme-pro/reviews)

 ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect")

[
DonorPerfect
](/products/donorperfect/reviews)

 ![Bonterra OneCause](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-onecause.svg "Bonterra OneCause")

[
Bonterra OneCause
](/products/bonterra-onecause/reviews)

## Luminate vs TeamRaiser FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between Luminate vs TeamRaiser?

Luminate stands out from TeamRaiser with higher reviewer satisfaction scores across setup, support, and organization, while TeamRaiser is noted for its event fundraising capabilities.

| [Luminate](https://www.g2.com/products/blackbaud-luminate-online/reviews) | [TeamRaiser](https://www.g2.com/products/blackbaud-teamraiser/reviews) |
| --- | --- |
| 3.1/5 (65 reviews) | 3.0/5 (22 reviews) |
| — | — |
| 5.6 | 4.3 |
| 6.8 | 5.4 |
| Organization | — |

### How do the pricing models of Luminate and TeamRaiser compare?

Luminate is rated higher for value than TeamRaiser, with reviewers expressing greater satisfaction with its pricing.

- **Luminate:** In recent reviews, several reviewers mention that Luminate is expensive but delivers more value for its price compared to alternatives.
- **TeamRaiser:** Reviewers note that TeamRaiser can become costly, especially when customizations or professional services are required.

### What are the best alternatives to Luminate and TeamRaiser?

The top three alternatives to Luminate and TeamRaiser are Bonterra DonorDrive, Bloomerang CRM, and DonorPerfect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Luminate](https://www.g2.com/products/blackbaud-luminate-online/reviews) | 3.1/5 (65) | — | Expensive for what it is | Organization |
| [TeamRaiser](https://www.g2.com/products/blackbaud-teamraiser/reviews) | 3.0/5 (22) | — | Can become costly with customizations | Event fundraising capabilities |
| [Bonterra DonorDrive](https://www.g2.com/products/bonterra-donordrive/reviews) | 4.7/5 (269) | Small-Business | — | Peer-to-peer fundraising |
| [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914) | Small-Business | — | Donor management |
| [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5 (566) | Small-Business | — | Ease of use |

### Which Nonprofit CRM features should I prioritize when comparing Luminate and TeamRaiser?

Buyers comparing Luminate and TeamRaiser should prioritize Ease of Use, Ease of Setup, Quality of Support, Constituent Management, and Customization.

- **Ease of Use:** Luminate scores 6.1, TeamRaiser 4.6.
- **Ease of Setup:** Luminate scores 5.6, TeamRaiser 4.3.
- **Quality of Support:** Luminate scores 6.8, TeamRaiser 5.4.
- **Constituent Management:** Most frequently mentioned feature for both products.
- **Customization:** Luminate has 1 all-time mention for limited customization; TeamRaiser reviews highlight the need for developer resources for advanced customization.

### What are the pros and cons of Luminate vs TeamRaiser?

Luminate's headline strength is organization, while TeamRaiser's is event fundraising capabilities.

- **Luminate strengths:** Organization (all-time mentions: 1), strong reporting tools, customizable donation forms, and integration with Raiser's Edge.
- **Luminate trade-offs:** Clunky interface (all-time mentions: 1), limited customization (all-time mentions: 1), outdated UI, and complex setup for non-technical users.
- **TeamRaiser strengths:** Effective for event fundraising, customizable pages, and participant management.
- **TeamRaiser trade-offs:** Requires developer resources for advanced customization, can be costly with professional services, and some reviewers cite a steep learning curve and user-unfriendly interface.

### Is Luminate or TeamRaiser better for small businesses?

Bonterra DonorDrive, Bloomerang CRM, and DonorPerfect are all rated higher for small-business fit than Luminate or TeamRaiser, but among the two, Luminate is the better fit for small businesses.

- **Luminate:** Mid-Market is the largest segment, but recent reviews highlight its use in small organizations and its customizable forms and reporting.
- **TeamRaiser:** Mid-Market is the largest segment, but reviewers note that TeamRaiser can be complex and resource-intensive for smaller organizations.

### Which Nonprofit CRM platform has better integrations?

Luminate and TeamRaiser are at parity for integrations, as neither product has recent reviewer-cited integration strengths or specific third-party tools mentioned.

- **Luminate:** No recent reviewer-cited integrations.
- **TeamRaiser:** No recent reviewer-cited integrations.

### How do Luminate and TeamRaiser compare on customer support?

Luminate outperforms TeamRaiser on Quality of Support by a material margin, with scores of 6.8 versus 5.4.

- **Luminate:** Reviewers describe support as generally responsive, with several citing helpful agents and positive experiences, though some note slow issue resolution.
- **TeamRaiser:** Reviewers report mixed experiences, with some finding support helpful for simple issues but others citing slow or unhelpful responses, especially for complex problems.

### Which is easier to implement, Luminate or TeamRaiser?

Luminate is easier to implement than TeamRaiser, with a 1.3-point higher Ease of Setup score (5.6 vs 4.3).

- **Luminate:** Reviewers note a moderate learning curve but generally find setup manageable, especially with training resources.
- **TeamRaiser:** Reviewers frequently mention a steep learning curve, complex setup, and the need for technical expertise or professional services for advanced configurations.

### Which product has better Constituent Management?

Luminate is rated higher than TeamRaiser for Constituent Management.

- **Luminate:** Constituent Management is the most frequently mentioned feature, with reviewers highlighting its donor database, participant management, and reporting capabilities.
- **TeamRaiser:** Constituent Management is also a core feature, but reviewers focus more on event and participant management rather than broader constituent tracking.

## Blackbaud Luminate Online vs Blackbaud TeamRaiser

When assessing the two solutions, reviewers found Blackbaud Luminate Online easier to use, set up, and administer. Reviewers also preferred doing business with Blackbaud Luminate Online overall.

- Reviewers felt that Blackbaud Luminate Online meets the needs of their business better than Blackbaud TeamRaiser.
- When comparing quality of ongoing product support, reviewers felt that Blackbaud Luminate Online is the preferred option.
- When assessing product direction, Blackbaud Luminate Online and Blackbaud TeamRaiser received similar ratings from our reviewers.