# Blackbaud Luminate Online vs Blackbaud Raiser's Edge NXT Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in user satisfaction, boasting a higher overall score compared to Luminate Online. Users appreciate its intuitive interface, which allows fundraisers to quickly access donor information and enter notes seamlessly, ensuring that important details are not overlooked.
- **Users say** that Blackbaud Luminate Online shines in its modular capabilities, allowing organizations to customize their setup according to specific needs. Reviewers highlight the system's ability to manage online payments for events and its strong integration with Raiser's Edge, making it a versatile choice for those focused on online fundraising.
- **According to verified reviews** , Blackbaud Raiser's Edge NXT offers a robust gift batch grid view that enables users to create templates tailored to their organization’s requirements. This feature significantly enhances efficiency, allowing for the simultaneous editing of multiple gifts, which is a time-saver for busy fundraising teams.
- **Reviewers mention** that while Blackbaud Luminate Online provides excellent reporting tools, allowing users to generate weekly event reports and customize online stores, it still faces challenges in overall user satisfaction compared to Raiser's Edge NXT. This indicates that while it has strong features, the user experience may not be as polished.
- **Users highlight** that Blackbaud Raiser's Edge NXT serves as a central hub for all fundraising and development data, which is a significant advantage for organizations looking to consolidate their information. This centralization helps prevent the loss of critical donor history and relationship context, which can often reside in individual staff members' knowledge.
- **G2 reviewers note** that Blackbaud Luminate Online's strengths in campaign management and peer-to-peer fundraising are commendable, with users appreciating the flexibility it offers for event planning. However, the overall user experience and support quality lag behind Raiser's Edge NXT, which consistently receives higher ratings in these areas.



| | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Star Rating** | 3.1 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 65 | 640 | 
| **Largest Market Segment** | Mid-Market (54.0% of reviews) | Mid-Market (48.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Blackbaud Luminate Online

Pros:
- Organization (1 reviews)

Cons:
- Clunky Interface (1 reviews)
- Limited Customization (1 reviews)

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
  | **Meets Requirements** | 7.1 (52 reviews) | 7.9 (471 reviews) | 
  | **Ease of Use** | 6.1 (53 reviews) | 7.5 (556 reviews) | 
  | **Ease of Setup** | 5.6 (32 reviews) | 7.2 (292 reviews) | 
  | **Ease of Admin** | 6.3 (33 reviews) | 7.5 (226 reviews) | 
  | **Quality of Support** | 6.8 (49 reviews) | 7.5 (446 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 7.6 (221 reviews) | 
  | **Product Direction (% positive)** | 4.5 (51 reviews) | 7.2 (467 reviews) | 

---
## Pricing

### Blackbaud Luminate Online

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | 7.3/10 | 9 |
| **Blackbaud Raiser's Edge NXT** | 6.7/10 | 166 |

#### Administration

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 7.9 (8 reviews) | 7.2 (153 reviews) | 
| **Interaction Tracking** | 7.1 (8 reviews) | 7.7 (150 reviews) | 
| **Automation** | 6.7 (7 reviews) | 6.4 (147 reviews) | 
| **Donor Profiles** | 6.7 (6 reviews) | 8.2 (155 reviews) | 

#### Fundraising

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Campaign Management** | 8.1 (8 reviews) | 7.4 (138 reviews) | 
| **Online Donation Portal** | 7.6 (7 reviews) | 6.8 (129 reviews) | 
| **Event Planning** | 6.9 (7 reviews) | 6.0 (128 reviews) | 
| **Recurring Donations** | 6.7 (5 reviews) | 7.1 (141 reviews) | 
| **Peer-to-peer Fundraising** | 8.1 (6 reviews) | 5.4 (111 reviews) | 
| **Mobile Capabilities** | 7.7 (5 reviews) | 6.9 (129 reviews) | 

#### Marketing

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 7.9 (7 reviews) | 5.9 (131 reviews) | 
| **Direct Mail Tools** | 6.7 (5 reviews) | 5.5 (119 reviews) | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | 7.2/10 | 184 |

#### Administration

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **User Dashboard** | Not enough data | 7.6 (151 reviews) | 
| **Donor Profiles** | Not enough data | 8.3 (165 reviews) | 
| **Reporting** | Not enough data | 7.4 (157 reviews) | 
| **Templates** | Not enough data | 6.1 (130 reviews) | 
| **Customization** | Not enough data | 6.7 (145 reviews) | 

#### Donor Management

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Moves Management** | Not enough data | 7.3 (143 reviews) | 
| **Pledge Tracking** | Not enough data | 7.2 (141 reviews) | 
| **E-Document Storage** | Not enough data | 6.9 (132 reviews) | 
| **Acknowledgments & Communications** | Not enough data | 6.6 (146 reviews) | 

#### Interoperability

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Event Tracking** | Not enough data | 6.6 (132 reviews) | 
| **Gift Tracking** | Not enough data | 8.2 (143 reviews) | 
| **Fund Accounting** | Not enough data | 7.0 (132 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 120 |

#### Constituent Management

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Constituent Profiles** | Not enough data | 8.0 (110 reviews) ✓ Verified | 
| **Online Portal** | Not enough data | 5.9 (93 reviews) | 
| **Donor Communications** | Not enough data | 6.2 (99 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | Not enough data | 5.8 (98 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 5.8 (88 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 6.5 (92 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 5.6 (85 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Donor Prospecting** | Not enough data | 6.3 (95 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 7.0 (106 reviews) ✓ Verified | 
| **Task Delegation** | Not enough data | 5.9 (91 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | Not enough data | 6.7 (104 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 6.7 (103 reviews) ✓ Verified | 
| **Automated Reports** | Feature Not Available | 5.9 (94 reviews) ✓ Verified | 

#### Integrations

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Accounting** | Not enough data | 5.8 (80 reviews) | 
| **Fundraising** | Not enough data | 7.1 (99 reviews) ✓ Verified | 
| **Grant Management** | Not enough data | 5.7 (80 reviews) | 
| **Sales POS** | Not enough data | 4.6 (72 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.7 (5 reviews) | 

---
## Categories
**Shared Categories (2):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)


**Unique to Blackbaud Raiser's Edge NXT (3):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Donor Management Software](https://www.g2.com/categories/donor-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Small-Business** | 27.0% | 41.0% | 
| **Mid-Market** | 54.0% | 48.6% | 
| **Enterprise** | 19.0% | 10.4% | 

### By Industry

#### Blackbaud Luminate Online

- **Non-Profit Organization Management:** 65.1%
- **Religious Institutions:** 4.8%
- **Philanthropy:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Museums and Institutions:** 3.2%
- **Individual & Family Services:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Research:** 1.6%
- **Real Estate:** 1.6%
- **Marketing and Advertising:** 1.6%
- **Other:** 6.3%

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.6%
- **Higher Education:** 19.8%
- **Hospital & Health Care:** 7.6%
- **Education Management:** 6.3%
- **Fund-Raising:** 6.3%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.2%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.4%
- **Other:** 13.0%

---
## Alternatives

### Alternatives to Blackbaud Luminate Online

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (436 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews)
- [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4893 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1508 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (436 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)

---
## Top Discussions

### Blackbaud Luminate Online

No discussions available for this product.

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-luminate-online-vs-blackbaud-raiser-s-edge-nxt)