# Blackbaud Luminate Online vs Blackbaud Raiser's Edge NXT Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Blackbaud Raiser's Edge NXT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Luminate Online. Users appreciate the **clear one-page user interface** that makes navigating the system straightforward and efficient.
- **Users say** that Blackbaud Luminate Online offers a unique advantage with its modular design, allowing organizations to utilize various features independently or together. This flexibility is highlighted by users who enjoy the **customization options for event stores** and the ability to manage online payments seamlessly.
- **Reviewers mention** that the implementation process for Raiser's Edge NXT is generally smoother, with many praising its **intuitive onboarding experience**. In contrast, some users of Luminate Online have expressed challenges with setup, indicating a steeper learning curve.
- **According to verified reviews** , Luminate Online shines in its reporting capabilities, with users noting the ability to generate **weekly event reports** easily. This feature is particularly beneficial for organizations that need to track event performance closely.
- **G2 reviewers highlight** that Raiser's Edge NXT provides robust integration options, which help users track the effectiveness of their fundraising appeals. The **user-friendly Web View** is also a favorite among front-line fundraisers, making it easier to access and analyze data.
- **Users report** that while Luminate Online has strong features for **peer-to-peer fundraising** and online donation management, Raiser's Edge NXT offers superior donor profile management, which is crucial for building long-term relationships with supporters.



| | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Star Rating** | 3.1 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 65 | 640 | 
| **Largest Market Segment** | Mid-Market (54.0% of reviews) | Mid-Market (48.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Blackbaud Luminate Online

Pros:
- Organization (1 reviews)

Cons:
- Clunky Interface (1 reviews)
- Limited Customization (1 reviews)

### Blackbaud Raiser's Edge NXT

Pros:
- Ease of Use (69 reviews)
- Intuitive (30 reviews)

Cons:
- Missing Features (34 reviews)
- Database Issues (19 reviews)

---
## Ratings Comparison
| Rating | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
  | **Meets Requirements** | 7.1 (52 reviews) | 7.9 (471 reviews) | 
  | **Ease of Use** | 6.1 (53 reviews) | 7.5 (556 reviews) | 
  | **Ease of Setup** | 5.6 (32 reviews) | 7.2 (292 reviews) | 
  | **Ease of Admin** | 6.3 (33 reviews) | 7.5 (226 reviews) | 
  | **Quality of Support** | 6.8 (49 reviews) | 7.5 (446 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.7 (29 reviews) | 7.6 (221 reviews) | 
  | **Product Direction (% positive)** | 4.5 (51 reviews) | 7.2 (467 reviews) | 

---
## Pricing

### Blackbaud Luminate Online

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Blackbaud Raiser's Edge NXT

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | 7.3/10 | 9 |
| **Blackbaud Raiser's Edge NXT** | 6.7/10 | 166 |

#### Administration

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | 7.9 (8 reviews) | 7.2 (153 reviews) | 
| **Interaction Tracking** | 7.1 (8 reviews) | 7.7 (150 reviews) | 
| **Automation** | 6.7 (7 reviews) | 6.4 (147 reviews) | 
| **Donor Profiles** | 6.7 (6 reviews) | 8.2 (155 reviews) | 

#### Fundraising

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Campaign Management** | 8.1 (8 reviews) | 7.4 (138 reviews) | 
| **Online Donation Portal** | 7.6 (7 reviews) | 6.8 (129 reviews) | 
| **Event Planning** | 6.9 (7 reviews) | 6.0 (128 reviews) | 
| **Recurring Donations** | 6.7 (5 reviews) | 7.1 (141 reviews) | 
| **Peer-to-peer Fundraising** | 8.1 (6 reviews) | 5.4 (111 reviews) | 
| **Mobile Capabilities** | 7.7 (5 reviews) | 6.9 (129 reviews) | 

#### Marketing

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | 7.9 (7 reviews) | 5.9 (131 reviews) | 
| **Direct Mail Tools** | 6.7 (5 reviews) | 5.5 (119 reviews) | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | 7.2/10 | 184 |

#### Administration

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **User Dashboard** | Not enough data | 7.6 (151 reviews) | 
| **Donor Profiles** | Not enough data | 8.3 (165 reviews) | 
| **Reporting** | Not enough data | 7.4 (157 reviews) | 
| **Templates** | Not enough data | 6.1 (130 reviews) | 
| **Customization** | Not enough data | 6.7 (145 reviews) | 

#### Donor Management

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Moves Management** | Not enough data | 7.3 (143 reviews) | 
| **Pledge Tracking** | Not enough data | 7.2 (141 reviews) | 
| **E-Document Storage** | Not enough data | 6.9 (132 reviews) | 
| **Acknowledgments & Communications** | Not enough data | 6.6 (146 reviews) | 

#### Interoperability

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Event Tracking** | Not enough data | 6.6 (132 reviews) | 
| **Gift Tracking** | Not enough data | 8.2 (143 reviews) | 
| **Fund Accounting** | Not enough data | 7.0 (132 reviews) | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud Luminate Online** | N/A | N/A |
| **Blackbaud Raiser's Edge NXT** | 6.2/10 | 120 |

#### Constituent Management

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Constituent Profiles** | Not enough data | 8.0 (110 reviews) ✓ Verified | 
| **Online Portal** | Not enough data | 5.9 (93 reviews) | 
| **Donor Communications** | Not enough data | 6.2 (99 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Email Marketing** | Not enough data | 5.8 (98 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 5.8 (88 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 6.5 (92 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 5.6 (85 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Donor Prospecting** | Not enough data | 6.3 (95 reviews) ✓ Verified | 
| **Data Entry** | Not enough data | 7.0 (106 reviews) ✓ Verified | 
| **Task Delegation** | Not enough data | 5.9 (91 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Reporting** | Not enough data | 6.7 (104 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 6.7 (103 reviews) ✓ Verified | 
| **Automated Reports** | Feature Not Available | 5.9 (94 reviews) ✓ Verified | 

#### Integrations

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Accounting** | Not enough data | 5.8 (80 reviews) | 
| **Fundraising** | Not enough data | 7.1 (99 reviews) ✓ Verified | 
| **Grant Management** | Not enough data | 5.7 (80 reviews) | 
| **Sales POS** | Not enough data | 4.6 (72 reviews) | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | 5.7 (5 reviews) | 

---
## Categories
**Shared Categories (2):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm), [Fundraising Software](https://www.g2.com/categories/fundraising)


**Unique to Blackbaud Raiser's Edge NXT (3):** [Nonprofit Payment Gateway Software](https://www.g2.com/categories/nonprofit-payment-gateway), [Donor Prospect Research Software](https://www.g2.com/categories/donor-prospect-research), [Donor Management Software](https://www.g2.com/categories/donor-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud Luminate Online | Blackbaud Raiser's Edge NXT | 
|---|---|---|
| **Small-Business** | 27.0% | 41.0% | 
| **Mid-Market** | 54.0% | 48.6% | 
| **Enterprise** | 19.0% | 10.4% | 

### By Industry

#### Blackbaud Luminate Online

- **Non-Profit Organization Management:** 65.1%
- **Religious Institutions:** 4.8%
- **Philanthropy:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Museums and Institutions:** 3.2%
- **Individual & Family Services:** 3.2%
- **Health, Wellness and Fitness:** 3.2%
- **Research:** 1.6%
- **Real Estate:** 1.6%
- **Marketing and Advertising:** 1.6%
- **Other:** 6.3%

#### Blackbaud Raiser's Edge NXT

- **Non-Profit Organization Management:** 34.6%
- **Higher Education:** 19.8%
- **Hospital & Health Care:** 7.6%
- **Education Management:** 6.3%
- **Fund-Raising:** 6.3%
- **Primary/Secondary Education:** 4.9%
- **Religious Institutions:** 2.2%
- **Museums and Institutions:** 2.1%
- **Individual & Family Services:** 1.6%
- **Accounting:** 1.4%
- **Other:** 13.0%

---
## Alternatives

### Alternatives to Blackbaud Luminate Online

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (435 reviews)
- [Bonterra OneCause](https://www.g2.com/products/bonterra-onecause/reviews) — 4.7/5 stars (512 reviews)
- [GoFundMe Pro](https://www.g2.com/products/gofundme-pro/reviews) — 4.3/5 stars (147 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4891 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1507 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)

### Alternatives to Blackbaud Raiser's Edge NXT

- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.3/5 stars (281 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (914 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (566 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (435 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (418 reviews)
- [Tessitura](https://www.g2.com/products/tessitura/reviews) — 3.8/5 stars (80 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2176 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (284 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (537 reviews)

---
## Top Discussions

### Blackbaud Luminate Online

No discussions available for this product.

### Blackbaud Raiser's Edge NXT

- Title: [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) — 2 comments
  > **Top comment:** "NXT provides a web interface along with all of the database features available in Raiser's Edge. Some functions are only available in one view or the other."
- Title: [How can i better collect data through RE NXT?](https://www.g2.com/discussions/how-can-i-better-collect-data-through-re-nxt) — 2 comments, 1 upvote
  > **Top comment:** "Hi Katelyn,

I'm Dominick, a research analyst overseeing our nonprofit categories here at G2. Great question! I used to work in fundraising and understand..."
- Title: [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) — 1 comment
  > **Top comment:** "It's a database software for non-profit organizations to track donors and donor information"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-luminate-online-vs-blackbaud-raiser-s-edge-nxt)