Link copied to clipboard # Blackbaud Luminate Online vs Blackbaud Raiser's Edge NXT Comparison - What are their main differences? Share [ Export ](/compare/blackbaud-luminate-online/blackbaud-raiser-s-edge-nxt/export.csv) LuminateRaiser's Edge NXT[+ Add Product](#) Pricing **Blackbaud Luminate Online** No pricing available **Blackbaud Raiser's Edge NXT** No pricing available **Pricing Insights** from reviews Time to Implement **Blackbaud Luminate Online** 5 months Based on 7 responses **Blackbaud Raiser's Edge NXT** 3 monthsFaster Based on 102 responses Return on Investment **Blackbaud Luminate Online** Not enough reviews yet **Blackbaud Raiser's Edge NXT** 16 months Based on 93 responses Perceived Cost **Blackbaud Luminate Online** $$$$$ **Blackbaud Raiser's Edge NXT** $$$$$ Average Discount **Blackbaud Luminate Online** Not enough reviews yet **Blackbaud Raiser's Edge NXT** 8% ![Blackbaud Luminate Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38bb83e5f2ed81b8ec4462d274ff04fd/blackbaud-luminate-online.jpg "Blackbaud Luminate Online") ![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Blackbaud Luminate Online** [ Organization (1) ](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=1065081&qs=pros-and-cons#reviews)[ Clunky Interface (1) ](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=2306391&qs=pros-and-cons#reviews)[ Limited Customization (1) ](https://www.g2.com/products/blackbaud-luminate-online/reviews?filters%5Bsentiment_snippet%5D=2306394&qs=pros-and-cons#reviews) **Blackbaud Raiser's Edge NXT** [ Ease of Use (69) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?filters%5Bsentiment_snippet%5D=1428675&qs=pros-and-cons#reviews)[ Intuitive (30) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?filters%5Bsentiment_snippet%5D=1426406&qs=pros-and-cons#reviews)[ Missing Features (34) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?filters%5Bsentiment_snippet%5D=1430082&qs=pros-and-cons#reviews)[ Database Issues (19) ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews?filters%5Bsentiment_snippet%5D=1427484&qs=pros-and-cons#reviews) Integrations **Blackbaud Luminate Online** Not enough data **Blackbaud Raiser's Edge NXT** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c5e5467672236cbd8a52f1d2ddcbf5c/almabase.jpg "Product Avatar Image") Almabase ](https://www.g2.com/products/almabase/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_28f78a3e245ee5337f518ed08c9490cc/benevity.png "Product Avatar Image") Benevity ](https://www.g2.com/products/benevity/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-financial-edge-nxt.png "Product Avatar Image") Blackbaud ](https://www.g2.com/products/blackbaud-financial-edge-nxt/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-merchant-services.png "Product Avatar Image") Blackbaud Merchant Services ](https://www.g2.com/products/blackbaud-merchant-services/reviews)[ View all ](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/integrations) Screenshots **Blackbaud Luminate Online** ![Blackbaud Luminate Online screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/43851/expirable-direct-uploads_2Fe9caeebc-7991-4183-a2c9-8e25768b1c05_2FLuminate_Mobile_Responsive_CTAs.PNG) **Blackbaud Raiser's Edge NXT** ![Blackbaud Raiser's Edge NXT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1723812/RENXT-HomePage-2025-1280x720.png) **Ratings** from reviews Meets Requirements **Blackbaud Luminate Online** 7.1 7.152 **Blackbaud Raiser's Edge NXT** 7.8 7.8475 Ease of Use **Blackbaud Luminate Online** 6.1 6.153 **Blackbaud Raiser's Edge NXT** 7.5 7.5561 Ease of Setup **Blackbaud Luminate Online** 5.6 5.632 **Blackbaud Raiser's Edge NXT** 7.2 7.2297 Ease of Admin **Blackbaud Luminate Online** 6.3 6.333 **Blackbaud Raiser's Edge NXT** 7.5 7.5229 Quality of Support **Blackbaud Luminate Online** 6.8 6.849 **Blackbaud Raiser's Edge NXT** 7.5 7.5450 Has the product been a good partner in doing business? **Blackbaud Luminate Online** 6.7 6.729 **Blackbaud Raiser's Edge NXT** 7.6 7.6223 Product Direction (% positive) **Blackbaud Luminate Online** 4.5 4.551 **Blackbaud Raiser's Edge NXT** 7.1 7.1469 **Features** ratings from reviews Fundraising 7.3 9 6.7 167 Donor Management Not enough data 7.2 188 Nonprofit CRM Not enough data 6.2 121 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 27.0% Mid-Market(51-1000 emp.) 54.0% Enterprise(\> 1000 emp.) 19.0% Small-Business(50 or fewer emp.) 27.0% Mid-Market(51-1000 emp.) 54.0% Enterprise(\> 1000 emp.) 19.0% Small-Business(50 or fewer emp.) 41.2% Mid-Market(51-1000 emp.) 48.5% Enterprise(\> 1000 emp.) 10.3% Small-Business(50 or fewer emp.) 41.2% Mid-Market(51-1000 emp.) 48.5% Enterprise(\> 1000 emp.) 10.3% **Reviewers' Industry** [![Blackbaud Luminate Online](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_38bb83e5f2ed81b8ec4462d274ff04fd/blackbaud-luminate-online.jpg "Blackbaud Luminate Online")](https://www.g2.com/products/blackbaud-luminate-online/reviews) Blackbaud Luminate Online Non-Profit Organization Management 65.1% Religious Institutions 4.8% Philanthropy 4.8% Hospital & Health Care 4.8% Museums and Institutions 3.2% Other 17.5% [![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT")](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) Blackbaud Raiser's Edge NXT Non-Profit Organization Management 34.5% Higher Education 19.8% Hospital & Health Care 7.6% Education Management 6.3% Fund-Raising 6.3% Other 25.5% Alternatives **Blackbaud Luminate Online Alternatives** ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") [ DonorPerfect ](/products/donorperfect/reviews) ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") [ Neon CRM ](/products/neon-one-llc-neon-crm/reviews) ![Givebutter](https://images.g2crowd.com/uploads/product/hd_favicon/b8280b9ffd2ae0f79f6bc3873b31a9d4/givebutter.svg "Givebutter") [ Givebutter ](/products/givebutter/reviews) **Blackbaud Raiser's Edge NXT Alternatives** ![Virtuous CRM+](https://images.g2crowd.com/uploads/product/hd_favicon/ae2686cfeff205c01237d2dcd4a588c4/virtuous-crm.svg "Virtuous CRM+") [ Virtuous CRM+ ](/products/virtuous-crm/reviews) ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") [ DonorPerfect ](/products/donorperfect/reviews) ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") [ Neon CRM ](/products/neon-one-llc-neon-crm/reviews) ## Luminate vs Raiser's Edge NXT FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Luminate vs Raiser's Edge NXT? Raiser's Edge NXT stands out from Luminate with higher reviewer satisfaction, stronger support, and a more modern user experience. | [Luminate](https://www.g2.com/products/blackbaud-luminate-online/reviews) | [Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | | --- | --- | | 3.1/5 (65 reviews) | 3.9/5 (640 reviews) | | Mid-Market | Mid-Market | | 5.6 | 7.2 | | 6.8 | 7.5 | | Organization | Ease of Use (69 all-time mentions) | ### How do the pricing models of Luminate and Raiser's Edge NXT compare? Raiser's Edge NXT is rated higher for value, with a stronger Price/Cost satisfaction score than Luminate. - **Luminate:** In recent reviews, several reviewers describe Luminate as expensive for its feature set and cite limited value due to outdated functionality. - **Raiser's Edge NXT:** Reviewers note Raiser's Edge NXT is costly, especially for small organizations, but many feel the breadth of features and ongoing improvements justify the investment. - **Switching reasons:** Recent Luminate reviewers mention switching to other platforms due to high costs and limited updates. ### What are the best alternatives to Luminate and Raiser's Edge NXT? The top three alternatives to Luminate and Raiser's Edge NXT are Bloomerang CRM, DonorPerfect, and Virtuous CRM+. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Luminate](https://www.g2.com/products/blackbaud-luminate-online/reviews) | 3.1/5 (65 reviews) | Mid-Market | In recent reviews, many cite high cost and limited value. | Organization | | [Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5 (640 reviews) | Mid-Market | Reviewers note high cost but strong feature set and support. | Ease of Use (69 all-time mentions) | | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914 reviews) | Small-Business | — | — | | [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5 (566 reviews) | Small-Business | — | — | | [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) | 4.3/5 (281 reviews) | Small-Business | — | — | ### Which Nonprofit CRM features should I prioritize when comparing Luminate and Raiser's Edge NXT? Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, Reporting & Analytics, and Email Marketing when comparing Luminate and Raiser's Edge NXT. - **Ease of Use:** Luminate 6.1, Raiser's Edge NXT 7.5 - **Ease of Setup:** Luminate 5.6, Raiser's Edge NXT 7.2 - **Quality of Support:** Luminate 6.8, Raiser's Edge NXT 7.5 - **Reporting & Analytics:** Raiser's Edge NXT offers dedicated reporting and analytics features not present in Luminate. - **Email Marketing:** Both products are used for email marketing, but reviewers cite more robust and modern capabilities in Raiser's Edge NXT. ### What are the pros and cons of Luminate vs Raiser's Edge NXT? Raiser's Edge NXT's headline strength is ease of use, while Luminate's is organizational capability. - **Luminate strengths:** Organization (recent reviews), customizable donation forms, event registration, and reporting tools. - **Luminate trade-offs:** Clunky interface (1 all-time mention), limited customization (1 all-time mention), outdated design, integration challenges, and high cost for the feature set. - **Raiser's Edge NXT strengths:** Ease of use (69 all-time mentions), intuitive interface (30), user experience (29), robust donor and database management (24 and 23), strong reporting (11), and comprehensive fundraising features (15). - **Raiser's Edge NXT trade-offs:** Missing features (34 all-time mentions), limitations (17), limited access (15), higher cost (12), pricing issues (11), slow performance (10), and technical issues (10). ### Is Luminate or Raiser's Edge NXT better for small businesses? Bloomerang CRM, DonorPerfect, and Virtuous CRM+ are all rated higher for small-business fit than Luminate or Raiser's Edge NXT, but among the two, Raiser's Edge NXT is better suited for small businesses based on reviewer sentiment and segment fit. - **Luminate:** Largest segment is Mid-Market; reviewers cite a steep learning curve and high cost as barriers for small organizations. - **Raiser's Edge NXT:** Largest segment is Mid-Market; reviewers note high cost but also highlight ease of use and robust features that can benefit small teams willing to invest. ### Which Nonprofit CRM platform has better integrations? Raiser's Edge NXT is favored for integrations, with more reviewer-cited third-party connections than Luminate. - **Luminate:** Reviewers mention integration challenges and limited compatibility with other Blackbaud products. - **Raiser's Edge NXT:** Integrates with Constant Contact (3 all-time mentions) and Almabase (1 all-time mention), with reviewers highlighting the value of these connections for email and alumni management. ### How do Luminate and Raiser's Edge NXT compare on customer support? Raiser's Edge NXT scores higher on Quality of Support by 0.7 points, a material difference over Luminate. - **Luminate:** Reviewers describe support as inconsistent, with some citing slow response times and limited assistance. - **Raiser's Edge NXT:** Many reviewers highlight responsive and helpful support, with 11 all-time mentions of positive customer support experiences. ### Which is easier to implement, Luminate or Raiser's Edge NXT? Raiser's Edge NXT is easier to implement, with a 1.6-point higher Ease of Setup score than Luminate. - **Luminate:** Reviewers cite a steep learning curve, complex setup, and the need for technical expertise during implementation. - **Raiser's Edge NXT:** Reviewers describe a smoother onboarding process, intuitive setup, and strong support resources, with several noting that implementation was straightforward and efficient. ### Which product has better Email Marketing? Raiser's Edge NXT is rated higher for Email Marketing, with more robust and modern capabilities cited by reviewers. - **Luminate:** Reviewers describe adequate email capabilities but cite clunky design and outdated tools; Ease of Use score is 6.1. - **Raiser's Edge NXT:** Reviewers highlight built-in email tools, integration with Constant Contact, and improved donor communications; Ease of Use score is 7.5, and reporting features support email campaign analysis.