# Blackbaud eTapestry vs CiviCRM Comparison

| | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Star Rating** | 3.3 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 103 | 84 | 
| **Largest Market Segment** | Small-Business (72.3% of reviews) | Small-Business (88.1% of reviews) | 
| **Entry Level Price** | No pricing available | Open Source License | 


---
## Ratings Comparison
| Rating | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
  | **Meets Requirements** | 7.2 (88 reviews) | 7.8 (40 reviews) | 
  | **Ease of Use** | 6.0 (89 reviews) | 6.8 (39 reviews) | 
  | **Ease of Setup** | 6.3 (42 reviews) | 5.9 (29 reviews) | 
  | **Ease of Admin** | 6.2 (49 reviews) | 7.1 (30 reviews) | 
  | **Quality of Support** | 6.8 (84 reviews) | 7.0 (35 reviews) | 
  | **Has the product been a good partner in doing business?** | 6.2 (49 reviews) | 7.8 (29 reviews) | 
  | **Product Direction (% positive)** | 4.4 (87 reviews) | 8.0 (41 reviews) | 

---
## Pricing

### Blackbaud eTapestry

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### CiviCRM

#### Entry-Level Pricing

Plan: Open Source

Price: Open Source License


[Learn more about CiviCRM](https://www.g2.com/products/civicrm/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud eTapestry** | 6.5/10 | 22 |
| **CiviCRM** | N/A | N/A |

#### Administration

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Reporting** | 6.3 (21 reviews) | Not enough data | 
| **Interaction Tracking** | 6.8 (18 reviews) | Not enough data | 
| **Automation** | 6.3 (19 reviews) | Not enough data | 
| **Donor Profiles** | 7.3 (22 reviews) | Not enough data | 

#### Fundraising

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Campaign Management** | 6.6 (19 reviews) | Not enough data | 
| **Online Donation Portal** | 6.8 (18 reviews) | Not enough data | 
| **Event Planning** | 6.0 (15 reviews) | Not enough data | 
| **Recurring Donations** | 7.2 (18 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | 6.6 (15 reviews) | Not enough data | 
| **Mobile Capabilities** | 6.3 (13 reviews) | Not enough data | 

#### Marketing

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Email Marketing** | 6.0 (16 reviews) | Not enough data | 
| **Direct Mail Tools** | 5.5 (16 reviews) | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **Blackbaud eTapestry** | 5.8/10 | 17 |
| **CiviCRM** | 7.8/10 | 14 |

#### Constituent Management

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Constituent Profiles** | 7.3 (16 reviews) ✓ Verified | 8.8 (11 reviews) ✓ Verified | 
| **Online Portal** | Feature Not Available | 8.0 (10 reviews) ✓ Verified | 
| **Donor Communications** | 5.8 (15 reviews) ✓ Verified | 8.5 (9 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Email Marketing** | 5.8 (10 reviews) ✓ Verified | 8.3 (11 reviews) ✓ Verified | 
| **Lead Management** | Feature Not Available | 6.7 (5 reviews) ✓ Verified | 
| **Campaign Management** | 5.8 (10 reviews) ✓ Verified | 7.9 (8 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 4.8 (7 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | 

#### Workflow Automation

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Donor Prospecting** | 5.0 (8 reviews) ✓ Verified | 7.3 (8 reviews) ✓ Verified | 
| **Data Entry** | 6.9 (14 reviews) ✓ Verified | 8.5 (11 reviews) ✓ Verified | 
| **Task Delegation** | 4.4 (6 reviews) ✓ Verified | 6.7 (5 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Reporting** | 6.3 (15 reviews) ✓ Verified | 7.9 (7 reviews) ✓ Verified | 
| **Dashboards** | 6.4 (14 reviews) ✓ Verified | 7.7 (8 reviews) ✓ Verified | 
| **Automated Reports** | 6.7 (15 reviews) | 8.1 (7 reviews) ✓ Verified | 

#### Integrations

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Accounting** | 5.4 (8 reviews) | 7.0 (5 reviews) ✓ Verified | 
| **Fundraising** | 7.1 (13 reviews) ✓ Verified | 8.3 (8 reviews) ✓ Verified | 
| **Grant Management** | 5.8 (10 reviews) ✓ Verified | Not enough data | 
| **Sales POS** | 3.3 (5 reviews) | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)

**Unique to Blackbaud eTapestry (2):** [Admission-Based Nonprofit Software](https://www.g2.com/categories/admission-based-nonprofit), [Fundraising Software](https://www.g2.com/categories/fundraising)



---
## Reviewer Demographics

### By Company Size

| Segment | Blackbaud eTapestry | CiviCRM | 
|---|---|---|
| **Small-Business** | 72.3% | 88.1% | 
| **Mid-Market** | 25.7% | 9.5% | 
| **Enterprise** | 2.0% | 2.4% | 

### By Industry

#### Blackbaud eTapestry

- **Non-Profit Organization Management:** 53.5%
- **Fund-Raising:** 5.9%
- **Education Management:** 4.0%
- **Hospital & Health Care:** 4.0%
- **Civic & Social Organization:** 3.0%
- **Health, Wellness and Fitness:** 3.0%
- **Mental Health Care:** 3.0%
- **Religious Institutions:** 2.0%
- **Computer Software:** 2.0%
- **Fine Art:** 2.0%
- **Other:** 17.8%

#### CiviCRM

- **Non-Profit Organization Management:** 28.6%
- **Public Relations and Communications:** 6.1%
- **Health, Wellness and Fitness:** 6.1%
- **Information Technology and Services:** 6.1%
- **International Affairs:** 6.1%
- **Computer Software:** 4.1%
- **Fund-Raising:** 4.1%
- **Broadcast Media:** 2.0%
- **Civic & Social Organization:** 2.0%
- **Commercial Real Estate:** 2.0%
- **Other:** 32.7%

---
## Alternatives

### Alternatives to Blackbaud eTapestry

- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (424 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (406 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.1/5 stars (115 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1446 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)

### Alternatives to CiviCRM

- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (424 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (894 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (621 reviews)
- [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) — 4.4/5 stars (565 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2076 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1446 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (933 reviews)
- [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) — 4.2/5 stars (108 reviews)

---
## Top Discussions

### Blackbaud eTapestry

No discussions available for this product.

### CiviCRM

- Title: [Do any of the reviewers of CiviCRM have integration with an ERP or Accounting solution (Quickbooks, Sage, Dynamics, etc.)?](https://www.g2.com/discussions/civicrm-with-erp-accounting) — 2 comments, 2 upvotes
  > **Top comment:** "CiviCRM comes with integration with QuickBooks via .iif (Intuit Interchange Format) files. Bookkeeping transactions can also be exported as .csv files and..."
- Title: [Are there any courses available to help  non-current-users become more familiar with the system?](https://www.g2.com/discussions/26017-are-there-any-courses-available-to-help-non-current-users-become-more-familiar-with-the-system) — 1 comment, 1 upvote
  > **Top comment:** "There are online classes offered through CIVICRM.org"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/blackbaud-etapestry-vs-civicrm)