Link copied to clipboard # Blackbaud Enterprise Fundraising CRM vs Salesforce Nonprofit Cloud Comparison - What are their main differences? Share [ Export ](/compare/blackbaud-enterprise-fundraising-crm/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/export.csv) Blackbaud Enterprise...Salesforce Nonprofit Cloud[+ Add Product](#) Pricing **Blackbaud Enterprise Fundraising CRM** No pricing available **Salesforce Nonprofit Cloud** No pricing available **Pricing Insights** from reviews Time to Implement **Blackbaud Enterprise Fundraising CRM** 6 months Based on 8 responses **Salesforce Nonprofit Cloud** 4 monthsFaster Based on 20 responses Return on Investment **Blackbaud Enterprise Fundraising CRM** 33 months Based on 8 responses **Salesforce Nonprofit Cloud** 17 months16 months sooner Based on 14 responses Perceived Cost **Blackbaud Enterprise Fundraising CRM** $$$$$ **Salesforce Nonprofit Cloud** $$$$$ Average Discount **Blackbaud Enterprise Fundraising CRM** Not enough reviews yet **Salesforce Nonprofit Cloud** 54% ![Blackbaud Enterprise Fundraising CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f214f2bde246dec7d91eb75a7484a8f8/blackbaud-enterprise-fundraising-crm.png "Blackbaud Enterprise Fundraising CRM") ![Salesforce Nonprofit Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08446fff96e11c8687f2834e31d2d35b/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud.png "Salesforce Nonprofit Cloud") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Blackbaud Enterprise Fundraising CRM** [ Integrations (2) ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews?filters%5Bsentiment_snippet%5D=2290134&qs=pros-and-cons#reviews)[ Comprehensive (1) ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews?filters%5Bsentiment_snippet%5D=2290111&qs=pros-and-cons#reviews)[ Expensive (2) ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews?filters%5Bsentiment_snippet%5D=1639437&qs=pros-and-cons#reviews)[ Clunky Interface (1) ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews?filters%5Bsentiment_snippet%5D=2250777&qs=pros-and-cons#reviews) **Salesforce Nonprofit Cloud** [ Customizability (2) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=1775693&qs=pros-and-cons#reviews)[ Customization (2) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=1776081&qs=pros-and-cons#reviews)[ Confusing Terminology (1) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=2032026&qs=pros-and-cons#reviews)[ Difficult Learning (1) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews?filters%5Bsentiment_snippet%5D=2414086&qs=pros-and-cons#reviews) Integrations **Blackbaud Enterprise Fundraising CRM** Not enough data **Salesforce Nonprofit Cloud** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ View all ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/integrations) Screenshots **Blackbaud Enterprise Fundraising CRM** ![Blackbaud Enterprise Fundraising CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1811770/1-ConsRecord.jpg) **Salesforce Nonprofit Cloud** ![Salesforce Nonprofit Cloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/108647/Program-Mgt-Community-Cloud-volunteer-community-low-res.png) **Ratings** from reviews Meets Requirements **Blackbaud Enterprise Fundraising CRM** 7.0 7.037 **Salesforce Nonprofit Cloud** 8.0 8.059 Ease of Use **Blackbaud Enterprise Fundraising CRM** 6.8 6.838 **Salesforce Nonprofit Cloud** 7.3 7.361 Ease of Setup **Blackbaud Enterprise Fundraising CRM** 4.5 4.517 **Salesforce Nonprofit Cloud** 6.1 6.141 Ease of Admin **Blackbaud Enterprise Fundraising CRM** 5.3 5.317 **Salesforce Nonprofit Cloud** 6.8 6.841 Quality of Support **Blackbaud Enterprise Fundraising CRM** 6.3 6.335 **Salesforce Nonprofit Cloud** 7.5 7.555 Has the product been a good partner in doing business? **Blackbaud Enterprise Fundraising CRM** 4.5 4.517 **Salesforce Nonprofit Cloud** 7.8 7.844 Product Direction (% positive) **Blackbaud Enterprise Fundraising CRM** 5.0 5.035 **Salesforce Nonprofit Cloud** 8.3 8.360 **Features** ratings from reviews Fundraising 5.3 7 9.0 11 Nonprofit CRM 5.6 9 7.7 16 Donor Management Not enough data 8.0 10 Human Services Not enough data 8.6 8 Grant Management Not enough data 8.2 9 User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 31.8% Mid-Market(51-1000 emp.) 50.0% Enterprise(\> 1000 emp.) 18.2% Small-Business(50 or fewer emp.) 31.8% Mid-Market(51-1000 emp.) 50.0% Enterprise(\> 1000 emp.) 18.2% Small-Business(50 or fewer emp.) 62.2% Mid-Market(51-1000 emp.) 32.9% Enterprise(\> 1000 emp.) 4.9% Small-Business(50 or fewer emp.) 62.2% Mid-Market(51-1000 emp.) 32.9% Enterprise(\> 1000 emp.) 4.9% **Reviewers' Industry** [![Blackbaud Enterprise Fundraising CRM](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f214f2bde246dec7d91eb75a7484a8f8/blackbaud-enterprise-fundraising-crm.png "Blackbaud Enterprise Fundraising CRM")](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews) Blackbaud Enterprise Fundraising CRM Higher Education 36.4% Non-Profit Organization Management 29.5% Fund-Raising 9.1% Education Management 6.8% Religious Institutions 4.5% Other 13.6% [![Salesforce Nonprofit Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_08446fff96e11c8687f2834e31d2d35b/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud.png "Salesforce Nonprofit Cloud")](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) Salesforce Nonprofit Cloud Non-Profit Organization Management 57.3% Education Management 3.7% Fund-Raising 3.7% Individual & Family Services 3.7% Hospital & Health Care 3.7% Other 28.0% FAQs ## Blackbaud Enterprise... vs Salesforce Nonprofit Cloud FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Agentforce Nonprofit... vs Blackbaud Enterprise...? Agentforce Nonprofit... stands out for higher reviewer satisfaction, easier setup, and stronger support compared to Blackbaud Enterprise.... | [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | [Blackbaud Enterprise...](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews) | | --- | --- | | 4.1/5 (87 reviews) | 3.4/5 (44 reviews) | | Small-Business | Mid-Market | | 6.1 | 4.5 | | 7.5 | 6.3 | | Customizability | Comprehensive | ### How do the pricing models of Agentforce Nonprofit... and Blackbaud Enterprise... compare? Agentforce Nonprofit... is perceived as the stronger value, with higher satisfaction on price and cost-related dimensions than Blackbaud Enterprise.... - **Agentforce Nonprofit...:** In recent reviews, several reviewers highlight the benefit of ten free licenses for qualifying nonprofits, noting significant cost savings for small organizations. - **Blackbaud Enterprise...:** Recent reviewers frequently cite high costs and aggressive billing practices, with multiple mentions of price increases and additional fees for features or support. - **Switching reasons:** Reviewers mention switching from Blackbaud Enterprise... to other platforms due to high costs and dissatisfaction with value received. ### What are the best alternatives to Agentforce Nonprofit... and Blackbaud Enterprise...? The top 3 alternatives to Agentforce Nonprofit... and Blackbaud Enterprise... are Bloomerang CRM, Neon CRM, and Bonterra EveryAction. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Agentforce Nonprofit...](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5 (87 reviews) | Small-Business | Free licenses for small nonprofits | Customizability | | [Blackbaud Enterprise...](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews) | 3.4/5 (44 reviews) | Mid-Market | High cost, frequent price increases | Comprehensive | | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914 reviews) | Small-Business | — | Ease of use | | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5 (438 reviews) | Small-Business | — | Donor management | | [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) | 4.3/5 (284 reviews) | Small-Business | — | Fundraising tools | ### Which Nonprofit CRM features should I prioritize when comparing Agentforce Nonprofit... and Blackbaud Enterprise...? Buyers should prioritize customizability, integrations, reporting, donor management, and ease of setup when comparing Agentforce Nonprofit... and Blackbaud Enterprise.... - **Customizability:** Agentforce Nonprofit... (2 all-time mentions), Blackbaud Enterprise... (1 all-time mention). - **Integrations:** Agentforce Nonprofit... (feature present), Blackbaud Enterprise... (2 all-time mentions, but reviewers note integration challenges). - **Reporting:** Both products have frequent reviewer mentions; Agentforce Nonprofit... is noted for customizable reports, while Blackbaud Enterprise... receives mixed feedback on reporting ease. - **Donor Management:** Agentforce Nonprofit... (1 all-time mention), Blackbaud Enterprise... (frequent reviewer use case). - **Ease of Setup:** Agentforce Nonprofit... (6.1), Blackbaud Enterprise... (4.5). ### What are the pros and cons of Agentforce Nonprofit... vs Blackbaud Enterprise...? Agentforce Nonprofit...'s headline strength is customizability, while Blackbaud Enterprise...'s is comprehensive functionality. - **Agentforce Nonprofit... strengths:** Customizability (2 all-time mentions), features (2), CRM integration (1), fundraising efficiency (1), donor tracking (1), free licenses for small nonprofits (recent reviews). - **Agentforce Nonprofit... trade-offs:** Steep learning curve (1 all-time mention), confusing terminology (1), can be expensive for larger organizations (1), setup complexity (recent reviews), support quality varies (recent reviews). - **Blackbaud Enterprise... strengths:** Comprehensive (1 all-time mention), integrations (2), customizability (1), robust for large nonprofits (recent reviews). - **Blackbaud Enterprise... trade-offs:** Expensive (2 all-time mentions), clunky interface (1), difficult setup (1), limited features unless using multiple Blackbaud products (recent reviews), support quality inconsistent (recent reviews). ### Is Agentforce Nonprofit... or Blackbaud Enterprise... better for small businesses? Agentforce Nonprofit... is the better fit for small businesses, with a larger small-business segment and strong reviewer sentiment on value for smaller organizations. - **Agentforce Nonprofit...:** Largest segment is Small-Business; reviewers highlight the benefit of ten free licenses and suitability for organizations with limited budgets. - **Blackbaud Enterprise...:** Largest segment is Mid-Market; reviewers note high costs and complexity as barriers for small organizations. ### Which Nonprofit CRM platform has better integrations? Agentforce Nonprofit... is favored for integrations, with more frequent reviewer mentions and broader integration capabilities. - **Agentforce Nonprofit...:** Recent reviews cite CRM integration and mention integration with Gmail and other software, with positive sentiment on integration flexibility. - **Blackbaud Enterprise...:** Recent reviews mention GiveCampus integration, but note challenges linking other software and limitations in integration ease. ### How do Agentforce Nonprofit... and Blackbaud Enterprise... compare on customer support? Agentforce Nonprofit... scores higher on Quality of Support (7.5 vs 6.3), a material difference above the 0.2-point threshold. - **Agentforce Nonprofit...:** Reviewers frequently praise the Power of Us Hub community and available training resources, though some note variability in support responsiveness. - **Blackbaud Enterprise...:** Reviewers report inconsistent support experiences, with several citing slow response times and challenges resolving issues, especially for smaller organizations. ### Which is easier to implement, Agentforce Nonprofit... or Blackbaud Enterprise...? Agentforce Nonprofit... is easier to implement, with a 1.6-point higher Ease of Setup score (6.1 vs 4.5). - **Agentforce Nonprofit...:** Reviewers describe a steep learning curve but note that setup is manageable with available resources and community support. - **Blackbaud Enterprise...:** Reviewers consistently report difficult and lengthy implementations, especially for organizations not using multiple Blackbaud products, and cite ongoing setup challenges years after transition. ### Which product has better Reporting? Agentforce Nonprofit... is favored for Reporting, with more positive reviewer sentiment and frequent mentions of customizable and flexible reporting features. - **Agentforce Nonprofit...:** Reviewers highlight customizable reports and dashboards, with multiple mentions of ease of reporting and data extraction. - **Blackbaud Enterprise...:** Reviewers note reporting capabilities but frequently mention that reporting can be cumbersome or difficult to navigate, with mixed feedback on ease of use. Alternatives **Blackbaud Enterprise Fundraising CRM Alternatives** ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") [ Neon CRM ](/products/neon-one-llc-neon-crm/reviews) ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") [ DonorPerfect ](/products/donorperfect/reviews) ![Tessitura](https://images.g2crowd.com/uploads/product/hd_favicon/e46fb9d5c48c5b8e81d68bebb1b4b4f7/tessitura.svg "Tessitura") [ Tessitura ](/products/tessitura/reviews) **Salesforce Nonprofit Cloud Alternatives** ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") [ Neon CRM ](/products/neon-one-llc-neon-crm/reviews) ![Bonterra EveryAction](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-everyaction.svg "Bonterra EveryAction") [ Bonterra EveryAction ](/products/bonterra-everyaction/reviews) ![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT") [ Raiser's Edge NXT ](/products/blackbaud-raiser-s-edge-nxt/reviews) ## Blackbaud Enterprise Fundraising CRM vs Salesforce Nonprofit Cloud When assessing the two solutions, reviewers found Salesforce Nonprofit Cloud easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce Nonprofit Cloud overall. - Reviewers felt that Salesforce Nonprofit Cloud meets the needs of their business better than Blackbaud Enterprise Fundraising CRM. - When comparing quality of ongoing product support, reviewers felt that Salesforce Nonprofit Cloud is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Nonprofit Cloud over Blackbaud Enterprise Fundraising CRM.