When assessing the two solutions, reviewers found Blackbaud Award Management easier to use and do business with overall. However, reviewers preferred the ease of set up with SmarterSelect, along with administration.
Reviewers felt that SmarterSelect meets the needs of their business better than Blackbaud Award Management.
When comparing quality of ongoing product support, reviewers felt that SmarterSelect is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of SmarterSelect over Blackbaud Award Management.
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