Link copied to clipboard # Blackbaud Altru vs Neon CRM Comparison - What are their main differences? Share [ Export ](/compare/blackbaud-altru/neon-one-llc-neon-crm/export.csv) AltruNeon CRM[+ Add Product](#) Reviews **Blackbaud Altru** [ 3.6/5(34) ](https://www.g2.com/products/blackbaud-altru/reviews#reviews) **Neon CRM** [ 4.2/5(443) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews#reviews) Pricing **Blackbaud Altru** No pricing available **Neon CRM** **Starting at $99.00** Per Month · Neon CRM **Pricing Insights** from reviews Time to Implement **Blackbaud Altru** Not enough reviews yet **Neon CRM** 2 months Based on 205 responses Return on Investment **Blackbaud Altru** Not enough reviews yet **Neon CRM** 13 months Based on 169 responses Perceived Cost **Blackbaud Altru** $$$$$ **Neon CRM** $$$$$ Average Discount **Blackbaud Altru** Not enough reviews yet **Neon CRM** 9% ![Blackbaud Altru](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-altru.png "Blackbaud Altru") ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Blackbaud Altru** Not enough data **Neon CRM** [ Ease of Use (56) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?filters%5Bsentiment_snippet%5D=1517854&qs=pros-and-cons#reviews)[ Features (43) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?filters%5Bsentiment_snippet%5D=1515885&qs=pros-and-cons#reviews)[ Difficult Learning (20) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?filters%5Bsentiment_snippet%5D=1516847&qs=pros-and-cons#reviews)[ Not Intuitive (20) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews?filters%5Bsentiment_snippet%5D=1516937&qs=pros-and-cons#reviews) Integrations **Blackbaud Altru** Not enough data **Neon CRM** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a5b912177892805743d4c76fa0be070/chariot-chariot.jpg "Product Avatar Image") Chariot ](https://www.g2.com/products/chariot-chariot/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88264217d7a5132357afc9d0ffd72434/clickbid.png "Product Avatar Image") ClickBid ](https://www.g2.com/products/clickbid/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9c177b894e6ccce4e4b166036320ab88/constant-contact.jpg "Product Avatar Image") Constant Contact ](https://www.g2.com/products/constant-contact/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dc72b793f27785cf945a22d58750cad3/cuseum.jpeg "Product Avatar Image") Cuseum ](https://www.g2.com/products/cuseum/reviews)[ View all ](https://www.g2.com/products/neon-one-llc-neon-crm/integrations) Screenshots **Blackbaud Altru** ![Blackbaud Altru screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/46078/expirable-direct-uploads_2F09059b63-5668-446d-b246-ec3a3b21bddb_2FCR2.png) **Neon CRM** ![Neon CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/170073/Workflows.png) Ratings Meets Requirements **Blackbaud Altru** 7.8 7.829 **Neon CRM** 8.3 8.3358 Ease of Use **Blackbaud Altru** 6.6 6.630 **Neon CRM** 7.9 7.9362 Ease of Setup **Blackbaud Altru** 6.2 6.217 **Neon CRM** 7.7 7.7274 Ease of Admin **Blackbaud Altru** 7.8 7.815 **Neon CRM** 8.3 8.3258 Quality of Support **Blackbaud Altru** 8.7 8.729 **Neon CRM** 8.2 8.2346 Has the product been a good partner in doing business? **Blackbaud Altru** 8.8 8.812 **Neon CRM** 8.6 8.6259 Product Direction (% positive) **Blackbaud Altru** 8.3 8.327 **Neon CRM** 8.6 8.6337 Features Fundraising[Hide 56 FeaturesShow 56 Features](javascript:void(0);) Not enough data 7.8 179 Administration Reporting & Statistics Not enough data 8.1(won by default) 164 Interaction Tracking Not enough data 8.2(won by default) 141 Automation Not enough data 7.7(won by default) 148 Donor Profiles Not enough data 8.6(won by default) 161 Contribution Tracking Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data Fundraising Campaign Management Not enough data 8.4(won by default) 158 Online Donation Portal Not enough data 8.7(won by default) 162 Event Planning Not enough data 7.4(won by default) 146 Recurring Donations Not enough data 8.6(won by default) 159 Peer-to-peer Fundraising Not enough data 6.9(won by default) 91 Mobile Capabilities Not enough data 6.8(won by default) 111 Registration Management Not enough data Not enough data Event Management Not enough data Not enough data Auction Management Not enough data Not enough data Pledge Management Not enough data Not enough data Forms Management Not enough data Not enough data Donor Management Not enough data Not enough data Alumni Management Not enough data Not enough data Volunteer Management Not enough data Not enough data Gift Matching Management Not enough data Not enough data Grant Management Not enough data Not enough data Membership Management Not enough data Not enough data Website Management Not enough data Not enough data Receipt Management Not enough data Feature Not Available Contact Management Not enough data Not enough data Marketing Email Marketing Not enough data 7.6(won by default) 143 Direct Mail Tools Not enough data 6.9(won by default) 120 Additional Functionality Mobile Giving Not enough data Not enough data Accounting Integration Not enough data Not enough data Online Forms Not enough data Not enough data Dashboard Not enough data Not enough data Recurring Giving Not enough data Not enough data Customizable Reports Not enough data Not enough data Mobile Access Not enough data Not enough data AI Copilot Not enough data Feature Not Available Customizable Branding Not enough data Not enough data Donor Discovery Not enough data Feature Not Available Generative AI Not enough data Feature Not Available Event Scheduling Not enough data Not enough data Alerts/Notifications Not enough data Feature Not Available Email Reminders Not enough data Not enough data Credit Card Processing Not enough data Not enough data CRM Not enough data Not enough data Electronic Payments Not enough data Not enough data ACH Payment Processing Not enough data Not enough data Social Media Integration Not enough data Not enough data Campaign Analytics Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Forms Not enough data Not enough data Third-Party Integrations Not enough data Not enough data API Not enough data Not enough data For Nonprofits Not enough data Not enough data Payment Processing Not enough data Not enough data Data Import/Export Not enough data Not enough data Museum Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);) 8.8 7 Not enough data Administration Analytics & Reporting 8.3(won by default) 6 Not enough data Volunteer Management Not enough data Not enough data Collections Management Not enough data Not enough data Recordkeeping Not enough data Not enough data Exhibition Management Not enough data Not enough data Contact Management Not enough data Not enough data Donation Management Not enough data Not enough data Calendar Management Not enough data Not enough data Fundraising Management Not enough data Not enough data Employee Management Not enough data Not enough data Digital Asset Management Not enough data Not enough data Document Management Not enough data Not enough data Insurance Management Not enough data Not enough data Discount Management Not enough data Not enough data Fundraising Membership Management 9.4(won by default) 6 Not enough data Donations & Fundraising 9.0(won by default) 7 Not enough data Email Management Not enough data Not enough data Guest Services Ticketing & Admissions 9.2(won by default) 6 Not enough data Event Registration 7.7(won by default) 5 Not enough data Group or Tour Reservations 9.3(won by default) 5 Not enough data Gift Shop POS Not enough data Not enough data Inventory Management Not enough data Not enough data Event Management Not enough data Not enough data Exhibit/Vendor Management Not enough data Not enough data Additional Functionality Alerts/Notifications Not enough data Not enough data AI Copilot Not enough data Not enough data Order Processing Not enough data Not enough data Product Catalog Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Mobile Access Not enough data Not enough data Customizable Fields Not enough data Not enough data Generative AI Not enough data Not enough data Activity Dashboard Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Online Viewing Rooms Not enough data Not enough data Multi-Location Not enough data Not enough data Sales Reports Not enough data Not enough data Real-Time Data Not enough data Not enough data For Museums Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Customer History Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Reports Not enough data Not enough data Customizable Branding Not enough data Not enough data Electronic Payments Not enough data Not enough data Ticketing Not enough data Not enough data API Not enough data Not enough data Attendance Tracking Not enough data Not enough data Donor Management[Hide 55 FeaturesShow 55 Features](javascript:void(0);) Not enough data 7.8 200 Administration User Dashboard Not enough data 8.3(won by default) 183 Donor Profiles Not enough data 8.5(won by default) 182 Reporting Not enough data 7.9(won by default) 182 Templates Not enough data 7.3(won by default) 174 Customization Not enough data 7.7(won by default) 177 Ad hoc Reporting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Donor Management Moves Management Not enough data 7.1(won by default) 142 Pledge Tracking Not enough data 7.3(won by default) 136 E-Document Storage Not enough data 7.0(won by default) 137 Acknowledgments & Communications Not enough data 8.4(won by default) 175 Multi-Channel Communication Not enough data Not enough data Donor Management Not enough data Not enough data Receipt Management Not enough data Not enough data Email Management Not enough data Not enough data Volunteer Management Not enough data Not enough data Registration Management Not enough data Not enough data Gift Matching Management Not enough data Not enough data Event Management Not enough data Not enough data Grant Management Not enough data Not enough data Attendance Management Not enough data Not enough data Contact Management Not enough data Not enough data Pledge Management Not enough data Not enough data Forms Management Not enough data Not enough data Campaign Management Not enough data Not enough data Interoperability Event Tracking Not enough data 7.9(won by default) 152 Gift Tracking Not enough data 8.4(won by default) 145 Fund Accounting Not enough data 7.7(won by default) 130 Activity Tracking Not enough data Not enough data Donation Tracking Not enough data Not enough data Additional Functionality Online Giving Not enough data Not enough data Summary Reports Not enough data Not enough data Mobile Access Not enough data Not enough data Email Marketing Not enough data Not enough data Customizable Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Historical Trend Analysis Not enough data Not enough data API Not enough data Not enough data Recurring Giving Not enough data Not enough data Customizable Fields Not enough data Not enough data Reporting/Analytics Not enough data Not enough data For Nonprofits Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Mobile Giving Not enough data Not enough data Customizable Reports Not enough data Not enough data Event Ticketing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data AI Copilot Not enough data Feature Not Available Campaign Planning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Personalization Not enough data Not enough data Credit Card Processing Not enough data Not enough data Payment Processing Not enough data Not enough data Generative AI Not enough data Feature Not Available Data Import/Export Not enough data Not enough data Nonprofit CRM[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data 7.3 246 Constituent Management Constituent Profiles Not enough data 8.3(won by default) 193 | Verified Online Portal Not enough data 7.7(won by default) 171 | Verified Donor Communications Not enough data 8.1(won by default) 195 | Verified Marketing Automation Email Marketing Not enough data 7.5(won by default) 184 | Verified Lead Management Not enough data 6.5(won by default) 135 | Verified Campaign Management Not enough data 7.8(won by default) 167 | Verified Marketing ROI Analytics Not enough data 6.4(won by default) 132 | Verified Registration Management Not enough data Not enough data Email Management Not enough data Not enough data Committee Management Not enough data Feature Not Available Calendar Management Not enough data Not enough data Donor Management Not enough data Not enough data Volunteer Management Not enough data Not enough data Contact Management Not enough data Not enough data Fundraising Management Not enough data Not enough data Task Management Not enough data Not enough data Forms Management Not enough data Not enough data Membership Management Not enough data Not enough data Workflow Management Not enough data Not enough data Workflow Automation Donor Prospecting Not enough data 6.3(won by default) 145 | Verified Data Entry Not enough data 8.1(won by default) 188 | Verified Task Delegation Not enough data 6.4(won by default) 145 | Verified Reporting & Analytics Reporting Not enough data 7.7(won by default) 199 | Verified Dashboards Not enough data 8.1(won by default) 180 | Verified Automated Reports Not enough data 7.4(won by default) 165 | Verified Summary Reports Not enough data Not enough data Customizable Reports Not enough data Not enough data Integrations Accounting Not enough data 7.2(won by default) 151 | Verified Fundraising Not enough data 8.3(won by default) 187 | Verified Grant Management Not enough data 6.6(won by default) 143 | Verified Sales POS Not enough data 6.0(won by default) 125 Event Management Not enough data Not enough data Agentic AI - Nonprofit CRM Autonomous Task Execution Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Third-Party Integrations Not enough data Feature Not Available Social Media Integration Not enough data Feature Not Available Accounting Integration Not enough data Feature Not Available Website Integration Not enough data Feature Not Available Additional Functionality Donation Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Customer Database Not enough data Not enough data Task Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data API Not enough data Not enough data For Nonprofits Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data AI Copilot Not enough data Feature Not Available Contact Database Not enough data Not enough data Customizable Fields Not enough data Not enough data Email Tracking Not enough data Not enough data Interaction Tracking Not enough data Not enough data Activity Tracking Not enough data Not enough data Generative AI Not enough data Feature Not Available Reminders Not enough data Not enough data Campaign Planning Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data Mobile Access Not enough data Not enough data Campaign Segmentation Not enough data Not enough data Customizable Forms Not enough data Not enough data Electronic Payments Not enough data Feature Not Available Customizable Templates Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Credit Card Processing Not enough data Not enough data Web Forms Not enough data Not enough data Volunteer Management[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 7.5 59 Volunteer Management Opportunity Listings Not enough data 7.2(won by default) 42 Volunteer Tracking Not enough data 7.9(won by default) 51 Volunteer Scheduling Not enough data 7.2(won by default) 41 Volunteer Profiles Not enough data 7.6(won by default) 43 Document Management Not enough data 7.1(won by default) 40 Membership Management Not enough data Not enough data Calendar Management Not enough data Not enough data Event Management Not enough data Not enough data Registration Management Not enough data Not enough data Contact Management Not enough data Not enough data Recognition Management Not enough data Feature Not Available Communication Management Not enough data Not enough data Assignment Management Not enough data Not enough data Event Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Time Tracking Not enough data Not enough data Attendance Tracking Not enough data Not enough data Engagement & Communication Tools Gamification Not enough data 5.7(won by default) 34 Mass Messaging Not enough data 7.9(won by default) 46 Donation Pages Not enough data 8.4(won by default) 51 Mobile Application Not enough data 6.8(won by default) 39 SMS Messaging Not enough data Not enough data Administration CRM Integration Not enough data 8.3(won by default) 45 Dashboards & Analytics Not enough data 8.3(won by default) 49 Third-Party Integrations Not enough data Not enough data Activity Dashboard Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data Volunteer Recruiting Not enough data Feature Not Available Mobile Access Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Feature Not Available Document Storage Not enough data Not enough data For Nonprofits Not enough data Not enough data CRM Not enough data Not enough data AI Copilot Not enough data Feature Not Available Surveys & Feedback Not enough data Not enough data Member Directory Not enough data Not enough data Customizable Forms Not enough data Not enough data Self Service Portal Not enough data Not enough data Customizable Fields Not enough data Not enough data Customizable Reports Not enough data Not enough data Personalization Not enough data Not enough data Reminders Not enough data Not enough data Customizable Branding Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Generative AI Not enough data Feature Not Available Reporting & Statistics Not enough data Not enough data Summary Reports Not enough data Not enough data Show 2 feature categories with incomplete data Nonprofit[Hide 47 FeaturesShow 47 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Activity Tracking Not enough data Not enough data Social Marketing Not enough data Not enough data Generative AI Not enough data Not enough data Accounting Not enough data Not enough data Customizable Reports Not enough data Not enough data CRM Not enough data Not enough data Customizable Forms Not enough data Not enough data Fund Accounting Not enough data Not enough data Forms Management Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Member Database Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Communication Management Not enough data Not enough data Customizable Templates Not enough data Not enough data Budgeting/Forecasting Not enough data Not enough data Mobile Access Not enough data Not enough data Event Scheduling Not enough data Not enough data Donor Management Not enough data Not enough data Attendance Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Volunteer Management Not enough data Not enough data Real-Time Reporting Not enough data Not enough data For Nonprofits Not enough data Not enough data Recurring/Subscription Billing Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Branding Not enough data Not enough data Registration Management Not enough data Not enough data Campaign Management Not enough data Not enough data Event Management Not enough data Not enough data Document Storage Not enough data Not enough data API Not enough data Not enough data Contact Management Not enough data Not enough data Website Management Not enough data Not enough data Credit Card Processing Not enough data Not enough data Membership Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Electronic Payments Not enough data Not enough data Accounting Integration Not enough data Not enough data Grant Management Not enough data Not enough data Dues Management Not enough data Not enough data Committee Management Not enough data Not enough data AI Copilot Not enough data Not enough data Fundraising Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Professional Association Management[Hide 70 FeaturesShow 70 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Professional Association Management Autonomous Task Execution Not enough data Feature Not Available Multi-step Planning Not enough data Feature Not Available Cross-system Integration Not enough data Feature Not Available Proactive Assistance Not enough data Feature Not Available Decision Making Not enough data Feature Not Available Third-Party Integrations Not enough data Feature Not Available Accounting Integration Not enough data Feature Not Available Membership Management Member Self‑Service Portal Not enough data Not enough data Member Database Not enough data Not enough data Automated Dues & Renewals Not enough data Not enough data Self Service Portal Not enough data Not enough data Events & Committees Committee & Group Management Not enough data Not enough data Event Management & Registration Not enough data Not enough data Calendar & Scheduling Tools Not enough data Not enough data Discount Management Not enough data Not enough data Wait List Management Not enough data Not enough data Promotions Management Not enough data Feature Not Available Event Management Not enough data Not enough data Dues Management Not enough data Not enough data Website Management Not enough data Not enough data Invoice Management Not enough data Not enough data Registration Management Not enough data Not enough data Communication Management Not enough data Not enough data Application Management Not enough data Not enough data Contact Management Not enough data Not enough data Content Management Not enough data Feature Not Available Membership Management Not enough data Not enough data Newsletter Management Not enough data Not enough data Fundraising Management Not enough data Not enough data Chapter Management Not enough data Feature Not Available Event Calendar Not enough data Not enough data Financial & Operational Tools Integration With Accounting Tools Not enough data Not enough data Email Marketing & Automated Communications Not enough data Not enough data Online Payments & Invoicing Not enough data Not enough data Reporting & Analytics Not enough data Not enough data Website Integration Not enough data Not enough data Additional Functionality Activity Dashboard Not enough data Not enough data Personalization Not enough data Not enough data Customizable Branding Not enough data Not enough data Email Reminders Not enough data Not enough data Member Accounts Not enough data Not enough data Email Marketing Not enough data Not enough data Event Ticketing Not enough data Not enough data CRM Not enough data Not enough data Activity Tracking Not enough data Not enough data Customizable Reports Not enough data Not enough data Document Storage Not enough data Not enough data Credit Card Processing Not enough data Not enough data Job Board Not enough data Not enough data Customizable Templates Not enough data Not enough data AI Copilot Not enough data Feature Not Available Customizable Forms Not enough data Not enough data Email Templates Not enough data Not enough data Member Communities Not enough data Feature Not Available Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data Member Directory Not enough data Not enough data Generative AI Not enough data Feature Not Available Recurring/Subscription Billing Not enough data Not enough data Mobile App Not enough data Feature Not Available Surveys & Feedback Not enough data Not enough data Reminders Not enough data Not enough data Payment Processing Not enough data Not enough data Enrollments/Onboarding Not enough data Not enough data Data Import/Export Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Membership Signup Not enough data Not enough data Member Types Not enough data Not enough data Alerts/Notifications Not enough data Feature Not Available Search/Filter Not enough data Not enough data User Insights Reviewers' Company Size [![Blackbaud Altru](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-altru.png "Blackbaud Altru")](https://www.g2.com/products/blackbaud-altru/reviews) Blackbaud Altru Small-Business(50 or fewer emp.) 56.3% Mid-Market(51-1000 emp.) 43.8% Enterprise(\> 1000 emp.) 0% [![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM")](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM Small-Business(50 or fewer emp.) 88.7% Mid-Market(51-1000 emp.) 10.1% Enterprise(\> 1000 emp.) 1.2% Small-Business (50 or fewer emp.) 56.3% 88.7% Mid-Market (51-1000 emp.) 43.8% 10.1% Enterprise (\> 1000 emp.) 0% 1.2% Reviewers' Industry [![Blackbaud Altru](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-altru.png "Blackbaud Altru")](https://www.g2.com/products/blackbaud-altru/reviews) Blackbaud Altru Museums and Institutions 68.8% Non-Profit Organization Management 15.6% Sports 3.1% Management Consulting 3.1% Higher Education 3.1% Other 6.3% [![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM")](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM Non-Profit Organization Management 55.6% Performing Arts 4.1% Civic & Social Organization 3.4% Religious Institutions 3.4% Fund-Raising 2.7% Other 30.8% FAQs ## Altru vs Neon CRM FAQs Generated using AI Last updated: August 16, 2026 ### What is the difference between Neon CRM vs Altru? Neon CRM stands out for its higher G2 rating, stronger ease of setup, and more frequent reviewer-cited strengths in ease of use, while Altru is noted for its comprehensive constituent management but has a lower overall rating and setup score. | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | [Altru](https://www.g2.com/products/blackbaud-altru/reviews) | | --- | --- | | 4.2/5 (438 reviews) | 3.6/5 (34 reviews) | | — | — | | 7.7 | 6.2 | | 8.3 | 8.7 | | Ease of Use (56 all-time mentions) | Comprehensive constituent management | ### How do the pricing models of Neon CRM and Altru compare? Neon CRM is perceived as a stronger value by reviewers, reflected in higher satisfaction with pricing and value-related dimensions. - **Neon CRM:** In recent reviews, many highlight that Neon CRM is priced well for its capabilities and is considered affordable, with 11 all-time mentions of affordability. - **Altru:** Recent reviews do not cite pricing as a standout strength or weakness, and there are no notable value-related themes. - **Switching reasons:** Reviewers switching to Neon CRM often cite the consolidation of multiple systems and cost-effectiveness as key factors. ### What are the best alternatives to Neon CRM and Altru? The top 3 alternatives to Neon CRM and Altru are Bloomerang CRM, Bonterra EveryAction, and Virtuous CRM+. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5 (438 reviews) | — | Priced well for its capabilities | Ease of Use (56 all-time mentions) | | [Altru](https://www.g2.com/products/blackbaud-altru/reviews) | 3.6/5 (34 reviews) | — | — | Comprehensive constituent management | | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5 (914 reviews) | Small-Business | — | — | | [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) | 4.3/5 (284 reviews) | Small-Business | — | — | | [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) | 4.3/5 (281 reviews) | Small-Business | — | — | ### Which Nonprofit CRM features should I prioritize when comparing Neon CRM and Altru? Buyers comparing Neon CRM and Altru should prioritize Donor Management, Ease of Use, Reporting, Integrations, and Membership Management. - **Donor Management:** Neon CRM has 33 all-time mentions for Donor Management; Altru is frequently cited for comprehensive constituent management in recent reviews. - **Ease of Use:** Neon CRM has 56 all-time mentions for ease of use and an 8.0 Ease of Use score; Altru scores 6.6. - **Reporting:** Neon CRM has 21 all-time mentions for reporting; Altru is noted for robust reporting but with a steeper learning curve. - **Integrations:** Neon CRM has 15 all-time mentions for integrations, including QuickBooks and ClickBid; Altru reviewers note integration limitations, especially with other Blackbaud products. - **Membership Management:** Both products are cited for membership management, but Neon CRM receives more frequent positive mentions in recent reviews. ### What are the pros and cons of Neon CRM vs Altru? Neon CRM's headline strength is ease of use, while Altru's is comprehensive constituent management. - **Neon CRM strengths:** Ease of use (56 all-time mentions), features (43), customer support (33), donor management (33), intuitive interface (22), reporting (21), donations management (20), easy setup (15), integrations (15), fundraising (14), donor tracking (12), email automation (12), affordable (11). - **Neon CRM trade-offs:** Difficult learning (20), not intuitive (20), lacking features (16), missing features (16), learning curve (13). - **Altru strengths:** Comprehensive constituent management, robust reporting, integrated membership and event management, strong customer support in recent reviews. - **Altru trade-offs:** Steep learning curve, less intuitive interface, integration limitations with other Blackbaud products, reporting and querying can be non-intuitive, some reviewers cite glitches and browser sensitivity. ### Is Neon CRM or Altru better for small businesses? Neon CRM is better suited for small businesses, with more frequent positive sentiment from small-business reviewers and a higher overall rating. - **Neon CRM:** Small-business reviewers consistently highlight ease of use, affordability, and all-in-one functionality as key benefits for smaller organizations. - **Altru:** While Altru is used by small businesses, recent reviews note a steeper learning curve and less intuitive setup, making it less favored for small-business needs. ### Which Nonprofit CRM platform has better integrations? Neon CRM is favored for integrations, with more reviewer-cited integrations and positive sentiment. - **Neon CRM:** Integrations with QuickBooks, MailChimp, and ClickBid are mentioned in recent reviews, with 15 all-time mentions for integrations. - **Altru:** Reviewers note integration limitations, especially with other Blackbaud products, and do not cite third-party integrations as a strength. ### How do Neon CRM and Altru compare on customer support? Neon CRM and Altru are at parity on Quality of Support, with both scoring above 8.0 and reviewers citing responsive support experiences. - **Neon CRM:** Reviewers frequently mention responsive and knowledgeable customer support, with 33 all-time mentions for customer support. - **Altru:** Reviewers highlight strong customer support, helpful onboarding, and a robust support community, with recent reviews noting helpfulness and responsiveness. ### Which is easier to implement, Neon CRM or Altru? Neon CRM is easier to implement, with a 1.5-point higher Ease of Setup score (7.7 vs 6.2) and more frequent positive setup experiences in reviews. - **Neon CRM:** Reviewers consistently describe setup as user-friendly, straightforward, and well-supported by onboarding resources. - **Altru:** Reviewers note a steeper learning curve and more complex setup, with several mentioning the need for extensive training and less intuitive onboarding. ### Which product has better Donor Management? Neon CRM is stronger for Donor Management, with more frequent and higher-rated reviewer mentions. - **Neon CRM:** Donor Management has 33 all-time mentions, with reviewers citing intuitive donor tracking, automated workflows, and robust reporting as key strengths. - **Altru:** Reviewers note comprehensive constituent management and centralized donor data, but also mention a steeper learning curve and less intuitive donor management features. Alternatives **Blackbaud Altru Alternatives** ![Tessitura](https://images.g2crowd.com/uploads/product/hd_favicon/e46fb9d5c48c5b8e81d68bebb1b4b4f7/tessitura.svg "Tessitura") [ Tessitura ](/products/tessitura/reviews) ![Versai Museum Management Software](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7f8bce24071af39acc3446fd2c0f1de2/versai-museum-management-software.png "Versai Museum Management Software") [ Versai Museum Management... ](/products/versai-museum-management-software/reviews) ![Donorbox](https://images.g2crowd.com/uploads/product/hd_favicon/7d182c09a146de8d4351586224c4d60a/donorbox.svg "Donorbox") [ Donorbox ](/products/donorbox/reviews) ![Virtuous CRM+](https://images.g2crowd.com/uploads/product/hd_favicon/ae2686cfeff205c01237d2dcd4a588c4/virtuous-crm.svg "Virtuous CRM+") [ Virtuous CRM+ ](/products/virtuous-crm/reviews) **Neon CRM Alternatives** ![Bonterra EveryAction](https://images.g2crowd.com/uploads/product/hd_favicon/e193f04cbb61116c3744f4b2ed0b25c9/bonterra-everyaction.svg "Bonterra EveryAction") [ Bonterra EveryAction ](/products/bonterra-everyaction/reviews) ![Virtuous CRM+](https://images.g2crowd.com/uploads/product/hd_favicon/ae2686cfeff205c01237d2dcd4a588c4/virtuous-crm.svg "Virtuous CRM+") [ Virtuous CRM+ ](/products/virtuous-crm/reviews) ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") [ Bloomerang CRM ](/products/bloomerang-crm/reviews) ![Blackbaud Raiser's Edge NXT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Blackbaud Raiser's Edge NXT") [ Raiser's Edge NXT ](/products/blackbaud-raiser-s-edge-nxt/reviews)