G2 reviewers report that both BizLibrary and Skilljar by Gainsight offer a solid user experience, with each receiving a star rating of 4.6. However, users of BizLibrary appreciate its extensive library of training videos and the ability to upload custom content, making it easier to tailor training to specific needs.
Users say that BizLibrary excels in implementation, with many highlighting the support they received during the onboarding process. One user noted that previous platforms left them feeling lost, but BizLibrary's approach ensured they felt supported from the start.
Reviewers mention that Skilljar by Gainsight shines in its centralized training material management, which significantly improves tracking course completions. Users enjoy the modern interface, which helps keep customers focused and updated on the latest trends.
According to verified reviews, BizLibrary stands out for its ease of use, with users noting that the platform is intuitive and easy to navigate. This is complemented by features like the ability to assign and track training blocks effectively.
Users highlight that Skilljar by Gainsight provides comprehensive learning tools that enhance customer knowledge and experience. This focus on customer education has reportedly boosted product adoption and retention, making it a valuable tool for businesses looking to improve customer engagement.
G2 reviewers indicate that while BizLibrary has a slight edge in quality of support, with a score of 9.0 compared to Skilljar's 9.4, both platforms are seen as reliable partners in business. Users appreciate the ongoing support and product direction from both companies, ensuring they feel valued as customers.
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For organizations focused on risk mitigation and building safe, inclusive workplaces with compliance, onboarding, DEI, cybersecurity, and safety programs.
200 Content Courses:
Access to curated playlists up to 200 courses
Best practice program curriculum, including competencies, course recommendations, training activities, methodology, and more
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Thanks for your question. Northpass is a B2B software platform that companies use to train and educate their customers. Customer Success teams that...Read more
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