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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (51.0% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansZoom Workplace
Star Rating
(55,329)4.5 out of 5
Market Segments
Small-Business (51.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bitrix24 offers a comprehensive suite of tools for task management, with features like "Task Creation & Assignment" rated at 9.0, while Zoom Workplace excels in "Screen Sharing" and "Video Conferencing," both rated at 9.3, making it a preferred choice for real-time collaboration.
- Reviewers mention that Bitrix24's "Customer Support" is rated at 7.6, which some users find lacking compared to Zoom Workplace's higher rating of 9.0 for "Live Chat" support, indicating a more responsive customer service experience.
- G2 users highlight that Bitrix24's "Ease of Use" is rated at 7.9, which some find challenging, whereas Zoom Workplace shines with a rating of 9.1, suggesting a more intuitive user interface that enhances user adoption.
- Users on G2 report that Bitrix24's "Marketing Automation" features, such as "Lead Management" rated at 8.4, are beneficial for small businesses, but Zoom Workplace's focus on communication tools, like "Instant Messaging" rated at 8.9, is seen as superior for team collaboration.
- Reviewers say that Bitrix24's "File Management" capabilities are rated at 8.6, which is effective for document sharing, but Zoom Workplace's "File Sharing" feature, also rated at 8.8, is noted for its seamless integration with other tools, enhancing productivity.
- Users report that while Bitrix24 provides a solid "Project Management" framework with a rating of 8.4, Zoom Workplace's "Scheduling" feature rated at 8.9 is praised for its efficiency in coordinating meetings and managing calendars effectively.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Zoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Bitrix24
Free Trial is available
Zoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.2
492
9.2
42,282
Ease of Use
7.9
498
9.1
42,418
Ease of Setup
7.7
210
9.1
13,572
Ease of Admin
7.7
188
9.0
12,262
Quality of Support
7.7
452
8.7
31,226
Has the product been a good partner in doing business?
7.8
178
9.1
11,444
Product Direction (% positive)
8.2
482
8.3
39,770
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Content Sharing
Not enough data
9.0
6559
|
Verified
Not enough data
9.1
6759
|
Verified
Not enough data
8.8
6013
|
Verified
Collaboration
Not enough data
8.6
5116
|
Verified
Not enough data
9.1
6753
|
Verified
Not enough data
9.0
6509
|
Verified
Not enough data
8.7
4982
|
Verified
Not enough data
9.3
7102
|
Verified
Functionality
Not enough data
8.5
5070
|
Verified
Not enough data
9.0
6320
|
Verified
Not enough data
8.7
4828
|
Verified
Agentic AI - Virtual Classroom
Not enough data
8.1
108
Business Instant Messaging
Not enough data
8.6
500
Not enough data
8.7
517
Not enough data
8.5
499
Business Instant Messaging
Not enough data
9.0
499
Not enough data
9.2
504
Business Instant Messaging
Not enough data
8.9
496
Not enough data
8.9
502
Not enough data
8.5
495
Generative AI - Business Instant Messaging
Not enough data
8.5
174
AI - Business Instant Messaging
Not enough data
8.4
171
Not enough data
8.4
171
Not enough data
8.3
170
Not enough data
8.2
170
Agentic AI - Business Instant Messaging
Not enough data
7.7
82
Not enough data
7.6
77
Grammar
Not enough data
8.9
72
Not enough data
8.6
72
Not enough data
8.9
73
Formatting
Not enough data
8.6
71
Not enough data
8.4
69
Not enough data
8.5
70
Content
Not enough data
8.6
70
Not enough data
8.4
69
Not enough data
8.6
69
Product Type
Not enough data
8.9
69
Not enough data
8.8
68
Generative AI
Not enough data
8.8
65
Not enough data
9.0
68
Design Tools
Not enough data
8.5
288
Not enough data
8.5
285
Not enough data
8.2
277
Not enough data
8.3
280
Not enough data
8.6
282
Communication Tools
Not enough data
8.7
280
Not enough data
8.9
288
Integrations
Not enough data
8.2
274
Not enough data
8.7
277
Software Offering
Not enough data
8.5
278
Not enough data
9.3
284
Not enough data
8.8
280
Agentic AI - Collaborative Whiteboard
Not enough data
7.9
77
Not enough data
7.9
77
Not enough data
7.8
75
Presenter Tools
8.3
5
9.0
16924
7.7
5
8.6
12635
|
Verified
7.7
5
8.7
13557
|
Verified
7.7
5
8.9
17369
|
Verified
Conferencing Options
9.0
5
9.1
19372
|
Verified
8.3
5
9.2
19515
|
Verified
Not enough data
9.3
21483
|
Verified
Application Tools
8.7
5
8.9
16003
|
Verified
9.0
5
9.1
19201
|
Verified
8.7
5
8.8
16116
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.4
235
Platform Basics
Not enough data
9.1
401
Not enough data
9.1
403
Not enough data
7.8
379
Platform Content
Not enough data
8.1
375
Not enough data
7.8
373
Not enough data
9.0
392
Platform Additional Functionality
Not enough data
8.4
394
Not enough data
8.1
377
Agentic AI - Screen and Video Capture
Not enough data
7.6
137
Inbox Tools
Not enough data
8.1
101
Not enough data
8.2
102
Not enough data
8.7
102
Not enough data
8.7
101
Coordination Tools
Not enough data
8.8
109
Not enough data
8.8
103
Not enough data
8.5
104
Software Options
Not enough data
9.1
103
Not enough data
8.9
103
Email Client - Agentic AI
Not enough data
7.6
52
Not enough data
7.9
53
Platform Basics
Not enough data
8.8
65
Not enough data
8.2
61
Not enough data
8.8
40
Not enough data
8.7
42
Not enough data
8.3
41
Not enough data
8.0
41
Not enough data
8.3
42
Platform Data
Not enough data
8.1
61
Not enough data
8.4
59
Not enough data
8.3
60
Not enough data
8.5
62
Platform Interoperability
Not enough data
8.8
66
Not enough data
8.3
62
Platform Additional Functionality
Not enough data
8.6
60
Additional Functionality - Visitor Management
Not enough data
8.1
36
Not enough data
8.1
36
Not enough data
8.6
37
Not enough data
7.8
37
Agentic AI - Visitor Management
Not enough data
7.8
27
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Platform Basics
Not enough data
8.7
26
Not enough data
8.9
27
Not enough data
8.6
29
Platform Content
Not enough data
8.5
26
Not enough data
8.0
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.4
29
Not enough data
8.1
28
Not enough data
8.5
25
Agentic AI - Digital Signage
Not enough data
6.9
9
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
9.2
30661
|
Verified
7.9
18
Feature Not Available
Feature Not Available
Feature Not Available
8.8
68
|
Verified
9.1
14716
|
Verified
8.3
64
|
Verified
9.1
14801
|
Verified
Meeting Coordination
8.5
150
|
Verified
8.9
28051
|
Verified
8.5
144
|
Verified
9.0
27151
|
Verified
8.4
147
|
Verified
8.9
27458
|
Verified
8.4
64
|
Verified
9.0
15170
|
Verified
Software Type
8.2
141
|
Verified
8.9
26488
|
Verified
8.5
66
|
Verified
8.8
13937
|
Verified
8.6
64
|
Verified
9.2
15844
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.9
444
Not enough data
7.9
443
Not enough data
7.9
439
Calendar View
8.1
8
8.3
391
7.5
8
8.5
400
Shared Calendar
8.1
8
8.5
381
7.9
8
8.3
389
Accessibility
7.5
8
8.3
385
7.9
8
8.0
383
Integration
7.9
8
8.3
380
7.9
8
8.2
384
7.7
8
8.5
378
Notifications
8.1
7
8.3
383
7.4
7
7.9
380
Generative AI
7.4
7
7.4
301
6.4
7
7.5
308
7.1
7
7.6
311
Agentic AI - Calendar
Not enough data
7.8
121
Design
Not enough data
9.2
43
Not enough data
9.3
43
Not enough data
9.3
43
Collaboration
Not enough data
9.4
44
Not enough data
9.2
44
File Types
Not enough data
9.0
42
Not enough data
9.1
42
Not enough data
8.9
42
Edit & Revise
Not enough data
9.1
42
Not enough data
9.0
42
Not enough data
9.2
42
Integrate & Embed
Not enough data
9.3
46
Not enough data
9.1
43
Not enough data
9.3
45
Operating System
Not enough data
9.3
44
Not enough data
9.1
44
Not enough data
8.9
40
Generative AI
Not enough data
9.1
41
Not enough data
9.2
42
Not enough data
9.2
41
Not enough data
9.4
40
Not enough data
9.0
41
Agentic AI - Document Creation
Not enough data
9.3
24
Integrations
Not enough data
7.7
644
Not enough data
8.6
669
Not enough data
8.9
669
Not enough data
7.7
637
Not enough data
7.6
630
Branding & Customizatio
Not enough data
8.1
643
Not enough data
8.5
656
Not enough data
8.1
632
Automatic Rules & Configurations
Not enough data
8.4
640
Not enough data
8.5
652
Not enough data
8.4
655
Agentic AI - Business Scheduling
Not enough data
7.4
164
Not enough data
7.4
165
Seating Options
Not enough data
8.4
19
Not enough data
8.1
19
Not enough data
8.6
19
Not enough data
8.9
19
Tech Stack
Not enough data
8.5
21
Not enough data
8.8
20
Not enough data
9.2
22
Not enough data
8.5
19
Generative AI
Not enough data
7.6
19
Not enough data
7.5
19
Not enough data
7.2
19
Not enough data
7.5
19
Meeting Prep - AI Meeting Assistants
Not enough data
8.5
119
Not enough data
8.8
124
Not enough data
8.5
123
Meeting Automation - AI Meeting Assistants
Not enough data
9.0
136
Not enough data
8.7
123
Not enough data
8.7
123
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
122
Not enough data
8.4
120
Not enough data
9.0
128
Accessibility - AI Meeting Assistants
Not enough data
8.3
118
Not enough data
8.6
125
Not enough data
8.3
115
Agentic AI - AI Meeting Assistants
Not enough data
7.8
77
Not enough data
7.8
77
Not enough data
8.1
77
Not enough data
7.9
77
Agentic AI - Productivity Bots
Not enough data
8.2
11
Not enough data
8.2
11
Not enough data
8.5
11
Not enough data
8.2
11
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
7.2
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
8.3
6
Extensions
Not enough data
8.9
1480
|
Verified
Not enough data
8.8
1458
|
Verified
Not enough data
8.7
1366
Features
Not enough data
8.8
1375
|
Verified
Not enough data
8.7
1328
Not enough data
8.9
1766
|
Verified
Not enough data
9.2
2009
|
Verified
Not enough data
9.3
2086
|
Verified
Not enough data
8.8
1593
|
Verified
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Zoom Workplace are categorized as AI Writing Assistant, Video Conferencing, Screen Sharing, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, Cloud Content Collaboration, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, Website Builder, and Help Desk
Zoom Workplace is categorized as UCaaS Platforms, AI Meeting Assistants, Business Instant Messaging, Business Scheduling, Desk Booking, Email Client, Collaborative Whiteboard, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Virtual Classroom, and Productivity Bots
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
8.8%
Computer Software
8.3%
Marketing and Advertising
5.7%
Education Management
5.5%
Higher Education
4.8%
Other
66.9%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
How do you rate zoom for companies, what advantages does it offer?
48 Comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
28 Comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
26 Comments
DK
You need zoom app which you can download free for mobile or pc . that's all.Read more
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