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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0.00
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansWrike
Star Rating
(4,472)4.2 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Wrike excels in task management with a score of 8.9, particularly highlighting its robust features for task creation and assignment, which allow for seamless collaboration and tracking. In contrast, Bitrix24 scores lower at 7.5, with reviewers mentioning that its task management features can be less intuitive.
- Reviewers mention that Wrike's quality of support is rated at 8.5, with many users praising the responsiveness and helpfulness of the support team. Bitrix24, however, has a lower score of 7.7, with some users expressing frustration over slower response times and less comprehensive support options.
- Users on G2 highlight that Wrike's ease of use is rated at 7.9, with many appreciating its user-friendly interface and straightforward navigation. Bitrix24 matches this score but lacks some of the advanced features that Wrike offers, which can lead to a steeper learning curve for new users.
- Reviewers say that Wrike's project budgeting tools, while rated at 7.5, are often seen as less comprehensive compared to Bitrix24's 8.2 score. Users mention that Bitrix24 provides more detailed financial tracking and reporting features, making it a better choice for small businesses focused on budget management.
- G2 users report that Wrike's integration capabilities score an impressive 8.1, allowing for seamless connections with various third-party applications. In contrast, Bitrix24's integration score of 6.5 is seen as a limitation, with users mentioning that it lacks compatibility with some popular tools.
- Users report that both platforms have similar scores for product direction at 8.2, indicating that both Wrike and Bitrix24 are actively evolving and improving their offerings based on user feedback. However, Wrike's higher overall star rating suggests a more favorable reception of its updates and new features among users.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Wrike
Free
$0.00
A simple, shared task list for small teams.
- Web, desktop, and mobile apps
- Project & task management
- Board view
Free Trial
Bitrix24
Free Trial is available
Wrike
Free Trial is available
Ratings
Meets Requirements
8.2
492
8.5
3,655
Ease of Use
7.9
498
7.9
3,692
Ease of Setup
7.7
210
7.8
1,593
Ease of Admin
7.7
188
8.3
1,277
Quality of Support
7.7
452
8.5
2,890
Has the product been a good partner in doing business?
7.8
178
8.5
1,222
Product Direction (% positive)
8.2
482
8.2
3,491
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
8.9
1564
|
Verified
8.7
43
8.8
1585
|
Verified
8.7
48
8.4
1538
|
Verified
8.9
48
8.5
1515
|
Verified
8.4
43
8.1
1443
|
Verified
8.1
43
7.7
1302
|
Verified
8.3
45
8.1
1436
|
Verified
8.4
44
8.2
1383
|
Verified
Projects
8.1
45
8.5
1402
|
Verified
8.4
44
8.2
1302
|
Verified
8.1
42
8.0
1274
|
Verified
8.9
45
8.0
1320
|
Verified
8.2
41
8.2
1354
|
Verified
8.1
41
7.5
1005
|
Verified
7.7
42
7.6
606
7.9
43
8.1
1280
|
Verified
7.7
41
7.7
1069
|
Verified
8.1
43
7.7
1033
|
Verified
7.7
38
7.8
1038
|
Verified
Resource Management
8.0
41
7.8
1077
|
Verified
8.3
41
7.8
1129
|
Verified
8.7
41
8.2
1213
|
Verified
Project Monitoring
7.7
42
7.7
1021
|
Verified
7.8
41
7.9
1091
|
Verified
8.1
42
8.3
1334
|
Verified
Generative AI
6.6
25
6.8
168
7.3
25
6.2
443
Agentic AI - Project Management
8.3
5
7.4
9
9.0
5
7.5
8
8.7
5
8.1
8
8.7
5
8.0
9
9.0
5
8.1
9
8.7
5
8.1
9
9.0
5
7.8
9
Portfolio Management
Not enough data
7.6
36
Not enough data
8.0
37
Not enough data
7.8
36
Not enough data
7.5
37
Project Management
Not enough data
8.1
39
Not enough data
8.3
38
Not enough data
7.7
36
Resource Management
Not enough data
8.0
37
Not enough data
8.1
36
Not enough data
7.9
34
Data & Analytics
Not enough data
7.4
35
Not enough data
7.3
37
Not enough data
7.5
35
Not enough data
7.4
34
Strategy - Project and Portfolio Management
Not enough data
7.1
28
Not enough data
7.6
31
Not enough data
7.6
31
Not enough data
7.5
29
Not enough data
7.6
30
Not enough data
7.4
30
Not enough data
7.1
30
Not enough data
7.5
30
Not enough data
7.4
30
Not enough data
7.6
31
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
8.3
763
Not enough data
8.3
780
Not enough data
8.0
766
Not enough data
8.2
841
Management
Not enough data
8.3
750
Not enough data
8.0
629
Not enough data
7.8
594
Generative AI
Not enough data
6.3
277
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Bug Reporting
Not enough data
8.4
148
Not enough data
8.2
143
Not enough data
8.4
151
Bug Monitoring
Not enough data
8.1
141
Not enough data
8.3
142
Not enough data
8.4
143
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.6
89
Not enough data
8.0
87
Not enough data
8.0
86
Not enough data
7.8
88
Goal Creation
Not enough data
8.0
88
Not enough data
8.0
88
Not enough data
7.1
81
Not enough data
8.3
85
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
8.9
170
7.1
7
8.7
171
7.1
7
8.5
168
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
8.5
168
7.4
7
8.5
169
6.9
6
8.6
167
Planning
7.2
6
8.6
167
6.1
6
8.1
169
6.7
6
7.9
168
Platform Basics
Not enough data
8.2
351
Not enough data
8.4
386
Not enough data
8.3
375
Not enough data
7.4
278
Not enough data
8.5
354
Not enough data
8.3
382
Content Planning
Not enough data
8.4
385
Not enough data
8.9
397
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
7.4
261
Not enough data
8.2
316
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
7.7
312
Not enough data
7.7
304
Task Creation
Not enough data
8.8
1269
Not enough data
8.8
1282
Not enough data
8.3
1196
Not enough data
7.8
1051
Task Management
Not enough data
8.4
1231
Not enough data
8.5
1239
Not enough data
8.1
1157
Not enough data
8.2
1122
Generative AI
Not enough data
6.1
408
Not enough data
6.2
408
Customer Management
Not enough data
7.9
23
Not enough data
7.1
22
Not enough data
7.8
23
Not enough data
8.2
23
Project Management
Not enough data
8.9
25
Not enough data
8.9
25
Not enough data
8.4
24
Not enough data
8.5
24
Accounting
Not enough data
7.1
23
Not enough data
6.4
23
Not enough data
6.5
23
Not enough data
6.7
23
Not enough data
6.7
23
Portfolio Management
Not enough data
7.8
24
Not enough data
8.0
22
Not enough data
7.9
22
Not enough data
7.5
22
Analytics
Not enough data
8.0
22
Not enough data
8.6
22
Not enough data
7.7
21
Administration
Not enough data
7.5
22
Not enough data
8.7
23
Not enough data
8.6
22
Platform
Not enough data
8.3
22
Not enough data
8.0
21
Not enough data
8.9
21
Not enough data
8.2
23
Not enough data
7.0
21
Generative AI
Not enough data
7.5
19
Not enough data
7.2
20
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.5
848
Not enough data
8.3
851
Not enough data
8.0
744
Administration
Not enough data
8.3
793
Not enough data
8.2
734
Not enough data
8.9
813
Project management
Not enough data
8.6
872
Not enough data
8.3
813
Not enough data
8.5
849
Not enough data
8.3
812
Not enough data
8.4
809
Not enough data
8.0
676
Not enough data
8.4
849
Workload
Not enough data
8.2
727
Not enough data
8.5
820
Not enough data
8.2
766
Not enough data
8.0
701
Communication & Collaboration
Not enough data
8.3
792
Not enough data
8.2
790
Not enough data
8.8
843
Cost Management
Not enough data
7.7
546
Not enough data
7.8
578
Not enough data
7.4
514
Integration
Not enough data
7.5
517
Not enough data
7.5
514
Not enough data
7.5
504
Generative AI
Not enough data
6.4
237
Not enough data
7.3
102
Agentic AI - Work Management
Not enough data
7.4
9
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
7.6
9
Communication
8.2
10
Feature Not Available
8.0
10
8.5
1038
7.4
11
7.8
838
7.4
11
Feature Not Available
7.8
10
Feature Not Available
Content & Documents
7.8
10
8.5
1075
7.5
10
8.6
1068
7.5
10
8.0
1064
6.8
10
8.0
905
Controls
7.0
10
8.2
995
7.0
10
8.1
905
7.3
10
8.4
989
7.0
10
8.0
951
7.3
10
7.9
810
Project Management
7.7
10
8.9
1141
7.4
11
8.6
1103
7.4
11
8.6
1087
6.8
10
8.1
894
Remote Collaboration
7.2
10
8.5
992
7.5
10
8.6
1019
7.2
10
8.6
990
6.8
10
Feature Not Available
Generative AI
6.7
10
6.9
139
7.0
11
6.1
329
Agentic AI - Project Collaboration
Not enough data
7.4
22
Not enough data
6.9
20
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Customization
Not enough data
8.6
112
Not enough data
8.4
103
Not enough data
8.8
106
Not enough data
7.9
110
Additional Functionality
Not enough data
8.5
91
Not enough data
Feature Not Available
Not enough data
8.6
112
Not enough data
Feature Not Available
Not enough data
7.7
85
New Product Introduction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
CAD
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bill of Materials
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engineering Change Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Simulation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
Not enough data
8.1
47
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform - Online Proofing
Not enough data
8.2
49
Not enough data
7.4
47
Not enough data
7.5
47
Not enough data
8.3
45
Not enough data
Feature Not Available
Workflow and Collaboration - Online Proofing
Not enough data
8.2
47
Not enough data
8.6
50
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Event Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.3
500
Not enough data
8.7
589
Not enough data
8.0
406
Client Invoicing
Not enough data
7.2
318
Not enough data
Feature Not Available
Not enough data
7.5
328
Mobile Time Tracking
Not enough data
8.3
461
Administration
Not enough data
7.9
381
Not enough data
8.4
519
Not enough data
8.5
514
Not enough data
7.8
357
Not enough data
8.6
513
Platform
Not enough data
8.2
501
Not enough data
7.7
378
Not enough data
7.7
347
Not enough data
8.5
528
Not enough data
7.8
425
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Bitrix24 and Wrike are categorized as Project Collaboration, Kanban Project Management, and Project Management
Unique Categories
Bitrix24 is categorized as AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Wrike is categorized as Work Management, Marketing Calendar, Objectives and Key Results (OKR), Workflow Management, Project and Portfolio Management, Online Proofing, Online Form Builder, Task Management, Event Planning, Bug Tracking, Time Tracking, Professional Services Automation, Marketing Resource Management, and Product Lifecycle Management (PLM)
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wrike
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Marketing and Advertising
19.5%
Computer Software
7.5%
Information Technology and Services
7.4%
Higher Education
4.2%
Financial Services
3.6%
Other
57.7%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
What is wrike used for?
14 Comments
HS
Wrike is a scaleable project management tool.
From Wrike: "Wrike is a SaaS-based, work management platform features
engaging collaboration, workflow and...Read more
Are there additional capabilities beyond project management? Seems like it going through this review process.
9 Comments
CM
1) Wrike Forms has allow us to assess all project requests submitted by stakeholders, allowing us to pull the right team and understand the needs of the...Read more
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