Compare Bitrix24 and Workfront 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Enterprise (50.4% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Contact Us
Bitrix24
Star Rating
(601)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansWorkfront
Star Rating
(1,146)4.1 out of 5
Market Segments
Enterprise (50.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bitrix24 excels in user-friendliness, with many praising its easy interface and seamless integration of essential tools like CRM and project management. Users appreciate that everything is accessible in a single workspace, which enhances productivity.
- Users say Workfront stands out for its customizability and scalability, particularly for complex workflows. Reviewers highlight features like request queues and custom forms that help standardize processes, making it easier for teams to manage their projects effectively.
- According to verified reviews, Bitrix24 has a quicker setup process, with many users noting that the initial implementation was straightforward and intuitive. This ease of setup can be a significant advantage for small businesses looking to get started without extensive training.
- Reviewers mention that Workfront provides robust automation capabilities through its Fusion feature, which allows users to automate repetitive tasks. This functionality is seen as a major time-saver, helping teams streamline their workflows and focus on more strategic activities.
- G2 reviewers highlight that while Bitrix24 is well-suited for small businesses, it may not fully meet the needs of larger enterprises, which often require more advanced features and support. This limitation can be a drawback for organizations looking for a scalable solution.
- Users report that Workfront's quality of support is generally higher, with many praising the responsiveness and helpfulness of the support team. This can be crucial for teams that rely on timely assistance to resolve issues and maintain productivity.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Workfront
Select
Contact Us
Essential work management capabilities to collaborate, execute, and accelerate work.
- Work management
- Demand management
- Resource management
Free Trial
Bitrix24
Free Trial is available
Workfront
No trial information availableRatings
Meets Requirements
8.2
497
8.4
919
Ease of Use
7.9
504
7.8
960
Ease of Setup
7.8
215
7.1
403
Ease of Admin
7.7
192
7.9
341
Quality of Support
7.7
456
8.2
778
Has the product been a good partner in doing business?
7.8
182
8.4
320
Product Direction (% positive)
8.2
486
8.1
913
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
68
Not enough data
8.6
79
Not enough data
8.8
85
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
80
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
73
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.2
75
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
75
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
8.8
215
|
Verified
8.7
42
8.9
217
|
Verified
8.8
46
8.8
215
|
Verified
8.9
46
8.5
206
|
Verified
8.5
41
8.4
204
|
Verified
8.2
41
8.3
196
|
Verified
8.3
43
8.4
197
|
Verified
8.5
42
8.5
194
|
Verified
Projects
8.1
43
8.9
203
|
Verified
8.5
42
8.6
196
|
Verified
8.2
40
8.2
181
|
Verified
8.9
43
8.4
197
|
Verified
8.2
40
8.4
195
|
Verified
8.2
39
8.3
178
|
Verified
7.7
40
8.5
191
|
Verified
7.9
41
8.6
194
|
Verified
7.7
39
8.3
177
|
Verified
8.1
41
8.5
185
|
Verified
7.8
36
8.3
176
|
Verified
Resource Management
8.0
39
8.3
180
|
Verified
8.4
39
8.5
186
|
Verified
8.7
39
8.4
190
|
Verified
Project Monitoring
7.7
40
8.4
174
|
Verified
7.8
39
8.6
182
|
Verified
8.1
40
8.6
190
|
Verified
Generative AI
6.6
24
6.0
63
7.2
23
6.1
63
Agentic AI - Project Management
Not enough data
5.7
27
Not enough data
6.1
28
Not enough data
6.1
28
Not enough data
5.3
27
Not enough data
5.4
27
Not enough data
5.8
27
Not enough data
6.0
27
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
8.5
32
Not enough data
7.9
32
Not enough data
8.2
31
Not enough data
7.8
32
Management
Not enough data
7.4
32
Not enough data
8.4
32
Not enough data
7.7
31
Generative AI
Not enough data
5.9
29
Agentic AI - Workflow Management
Not enough data
5.7
18
Not enough data
5.8
17
Not enough data
5.8
18
Not enough data
6.2
18
Not enough data
5.5
18
Not enough data
6.0
18
Not enough data
6.1
18
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Planning
Not enough data
8.3
13
Not enough data
8.1
13
Not enough data
7.9
14
Optimization
Not enough data
8.1
14
Not enough data
7.4
13
Not enough data
6.7
13
Bug Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Prepare
Not enough data
8.4
18
Not enough data
8.1
18
Not enough data
7.9
18
Not enough data
8.0
18
Plan
Not enough data
8.4
18
Not enough data
8.1
19
Not enough data
9.2
19
Not enough data
8.5
18
Optimize
Not enough data
8.8
19
Not enough data
8.5
18
Not enough data
7.9
18
Execute
Not enough data
8.6
18
Not enough data
8.6
18
Not enough data
8.5
18
Not enough data
8.5
19
Tasks
7.4
7
9.0
7
7.1
7
9.3
7
7.1
7
9.0
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
9.0
7
7.4
7
9.0
7
6.9
6
9.3
7
Planning
7.2
6
9.3
7
6.1
6
9.3
7
6.7
6
8.3
7
Task Creation
Not enough data
8.9
32
Not enough data
9.0
32
Not enough data
8.0
32
Not enough data
7.7
32
Task Management
Not enough data
8.5
32
Not enough data
8.2
31
Not enough data
7.9
31
Not enough data
7.7
31
Generative AI
Not enough data
5.6
29
Not enough data
6.0
30
Automation
Not enough data
8.8
136
Not enough data
8.7
138
Not enough data
8.5
133
Administration
Not enough data
8.5
135
Not enough data
8.7
130
Not enough data
9.0
134
Project management
Not enough data
8.9
140
Not enough data
8.7
134
Not enough data
9.0
134
Not enough data
8.7
133
Not enough data
8.7
135
Not enough data
8.6
124
Not enough data
8.8
134
Workload
Not enough data
8.8
128
Not enough data
8.8
131
Not enough data
8.6
127
Not enough data
8.6
127
Communication & Collaboration
Not enough data
Feature Not Available
Not enough data
8.7
137
Not enough data
8.9
140
Cost Management
Not enough data
8.7
119
Not enough data
8.7
128
Not enough data
Feature Not Available
Integration
Not enough data
8.7
116
Not enough data
8.6
115
Not enough data
8.7
115
Generative AI
Not enough data
6.2
23
Not enough data
6.5
28
Agentic AI - Work Management
Not enough data
5.0
10
Not enough data
5.5
10
Not enough data
5.0
10
Not enough data
5.0
10
Communication
8.1
9
7.1
32
7.9
8
7.7
32
7.6
9
7.1
32
7.2
9
Feature Not Available
7.7
8
6.6
32
Content & Documents
7.7
8
8.5
32
7.7
8
8.6
32
7.5
8
7.7
32
6.7
8
8.6
32
Controls
6.9
8
8.2
32
6.9
8
8.1
32
7.3
8
8.4
32
6.7
8
7.7
32
7.3
8
7.3
31
Project Management
7.5
8
9.0
31
7.4
9
8.8
32
7.4
9
8.3
32
6.5
8
7.9
32
Remote Collaboration
7.2
9
7.9
32
7.8
9
8.0
32
6.9
8
7.6
32
6.9
8
Feature Not Available
Generative AI
6.3
8
5.6
31
6.8
10
5.8
30
Agentic AI - Project Collaboration
Not enough data
5.8
14
Not enough data
6.0
14
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Annotation Tools - Markup Software
Not enough data
6.1
6
Not enough data
5.0
6
Not enough data
Feature Not Available
Not enough data
6.4
6
Collaboration - Markup Software
Not enough data
Feature Not Available
Not enough data
6.1
6
Not enough data
7.8
6
Not enough data
7.8
6
Security - Markup Software
Not enough data
Feature Not Available
Not enough data
7.8
6
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Workfront are categorized as Project Collaboration, Kanban Project Management, and Project Management
Unique Categories
Bitrix24 is categorized as AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Workfront is categorized as Workflow Management, Task Management, Bug Tracking, Work Management, Strategic Planning and Execution, Resource Management, and Markup Software
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workfront
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.7%
Marketing and Advertising
14.4%
Information Technology and Services
8.1%
Computer Software
6.6%
Financial Services
6.2%
Hospital & Health Care
4.3%
Other
60.4%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Are there any built-in training articles/videos or anything?
8 Comments
SJ
Yes there is built in help with in the Workfront app. There are also online user group for specific regions and numerous communities that address different...Read more
How Important Is Diversity To You, And What Value Does It Bring?
2 Comments
AE
To me diversity is a mixture of different people with different backgrounds, ethnicities and customs working together to achieve a common goal.Read more
What is the best way to view the draft of the project without clicking a lot of links to get to it?
1 Comment
SP
Workfront should store all of the versions and you can determine by the name or number of the version which is the draft.Read more
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