Compare Bitrix24 and Workbooks 
Featured Products
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (60.5% of reviews)
Entry-Level Pricing
Free
Free
Bitrix24
Star Rating
(607)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansWorkbooks
Star Rating
(573)4.2 out of 5
Market Segments
Small-Business (60.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Workbooks excels in ease of use, with users appreciating its intuitive interface that allows for seamless operation across multiple devices. One user noted, "I like how I can use two different devices and everything shares seamlessly," highlighting its effectiveness in managing customer interactions and day-to-day operations.
- Users say that Bitrix24 offers a comprehensive solution by integrating essential tools like CRM, project management, and communication into a single platform. A reviewer mentioned, "What I like best about Bitrix24 is how all essential tools are integrated into one unified platform," which can significantly streamline workflows for teams.
- According to verified reviews, Workbooks stands out in quality of support, receiving high praise for its responsive customer service. Users have expressed satisfaction with the support they receive, stating that it has been a good partner in their business operations, which can be crucial for small businesses needing reliable assistance.
- Reviewers mention that Bitrix24's initial setup is straightforward, with many users finding it easy to get started. One user highlighted, "The initial setup was very easy and didn’t take much time," making it an attractive option for businesses looking to implement a new system quickly.
- G2 reviewers indicate that Workbooks has a slight edge in customization capabilities, allowing users to tailor the software to their specific needs. A user remarked on its ability to integrate with other tools, stating, "It is easy to use or integrate with any other calling system," which can enhance its functionality for diverse business requirements.
- Users report that while Bitrix24 has a solid task management feature, Workbooks provides a more robust experience in lead management, with users noting its effectiveness in tracking and nurturing leads. One reviewer mentioned, "Workbook is a tool which is mostly used for sales and customer services," emphasizing its focus on enhancing sales processes.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Free Trial
Bitrix24
Free Trial is available
Workbooks
Free Trial is available
Ratings
Meets Requirements
8.2
503
8.4
468
Ease of Use
7.9
510
8.4
472
Ease of Setup
7.8
220
7.9
228
Ease of Admin
7.7
200
8.2
235
Quality of Support
7.7
461
8.6
432
Has the product been a good partner in doing business?
7.9
190
8.7
222
Product Direction (% positive)
8.2
491
8.7
460
Features by Category
Sales Force Automation
8.5
77
8.5
345
|
Verified
8.2
65
8.0
207
8.6
80
8.2
318
|
Verified
8.9
85
8.2
346
|
Verified
7.8
67
7.9
219
|
Verified
8.4
73
8.1
282
|
Verified
8.0
66
7.9
252
|
Verified
7.8
68
8.1
248
|
Verified
8.1
71
8.1
255
|
Verified
Marketing Automation
8.0
74
7.9
269
|
Verified
8.0
68
7.8
290
|
Verified
8.6
81
8.0
309
|
Verified
7.7
67
8.0
215
|
Verified
Customer Support
7.9
73
8.4
277
|
Verified
7.9
74
8.1
245
|
Verified
8.2
75
8.2
265
|
Verified
8.2
71
8.1
201
|
Verified
7.9
73
8.2
208
|
Verified
Reporting & Analytics
8.2
73
8.2
343
|
Verified
8.1
73
8.1
343
|
Verified
7.6
66
8.0
253
|
Verified
Mobile & Social
8.1
75
7.8
168
|
Verified
8.0
69
7.7
165
|
Verified
8.2
70
7.5
207
|
Verified
Platform
7.9
65
8.4
186
|
Verified
7.7
64
8.2
155
|
Verified
7.9
63
8.5
184
|
Verified
7.7
60
8.0
107
|
Verified
7.0
57
8.3
108
|
Verified
7.8
61
7.8
129
|
Verified
8.0
61
8.5
187
|
Verified
7.7
56
8.2
144
|
Verified
Integration
7.8
59
8.3
183
|
Verified
7.9
60
8.2
137
|
Verified
7.6
57
7.7
113
Generative AI
Feature Not Available
6.7
16
Agentic AI - CRM
8.7
10
Not enough data
9.2
10
Not enough data
8.1
12
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
55
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
8.6
45
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Content & Documents
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
Project Management
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
6.7
9
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Computing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experimental Design
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - A/B Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Attribution
Not enough data
7.5
12
Not enough data
8.2
13
Not enough data
7.6
11
Discovery
Not enough data
8.1
13
Not enough data
7.4
12
Not enough data
7.5
12
Management
Not enough data
7.9
11
Not enough data
7.1
11
Platform
Not enough data
7.3
14
Not enough data
7.5
14
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
6.7
9
Not enough data
6.7
8
Not enough data
6.3
9
Not enough data
7.1
12
Personalization
Not enough data
7.3
10
Not enough data
8.6
12
Not enough data
8.5
14
Not enough data
6.9
9
Administrative
Not enough data
8.0
11
Not enough data
7.6
11
Not enough data
7.5
10
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.1
12
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
8.2
14
Not enough data
8.3
15
Predictive Analytics
Not enough data
8.3
13
Not enough data
8.6
12
Not enough data
7.6
11
Not enough data
8.0
14
Sales Management
Not enough data
8.6
14
Not enough data
7.7
11
Not enough data
8.3
12
Not enough data
8.7
14
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Workbooks are categorized as CRM
Unique Categories
Workbooks is categorized as Sales Analytics, Lead Scoring, Sales Performance Management, and A/B Testing
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workbooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.3%
Information Technology and Services
8.3%
Computer Software
7.4%
Accounting
6.1%
Marketing and Advertising
6.1%
Retail
4.9%
Other
67.2%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
Workbooks deleted item recovery
2 Comments
IM
Currently in Workbooks there are 2 solutions to this.
1) using optional advance audit you can see everything users do, from delete, update etc and...Read more
Which Email marketing products is Workbooks integrated with ?
2 Comments
IM
Workbooks has out of the box free included integration with Mailchimp. Dotmailer and Constant Contact (MPZmail integration will also be available from them...Read more
What is Workbooks used for?
1 Comment
HS
Workbooks is a comprehensive software solution designed to streamline various aspects of business operations, primarily focusing on customer relationship...Read more
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