# Bitrix24 vs Vtiger All-In-One CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Vtiger All-In-One CRM excels in user satisfaction, with a higher overall rating compared to Bitrix24. Users appreciate its intuitive interface, stating, "The platform is very intuitive," which makes it easier for small organizations to adopt without extensive training.
- **Users say** that Bitrix24 offers a comprehensive solution by integrating essential tools like CRM, project management, and communication into one platform. This integration is highlighted by a reviewer who noted, "Instead of switching between multiple apps, everything happens in a single workspace," enhancing productivity.
- **According to verified reviews** , Vtiger All-In-One CRM is praised for its ease of use, particularly in tracking cases and managing workflows. One user mentioned, "It is very easy to track cases on a daily basis," which is crucial for businesses focused on customer support.
- **Reviewers mention** that Bitrix24's dashboard provides great visibility for managing sales and account-based management, making it a strong choice for users who prioritize visual data representation. A user highlighted, "The dashboard offers great visibility, which is really helpful."
- **G2 reviewers indicate** that Vtiger All-In-One CRM has a more affordable entry-level price, making it accessible for small businesses. Users appreciate this aspect, stating it is "affordable to the small organization," which can be a significant factor for budget-conscious buyers.
- **Users report** that while Bitrix24 has a slightly lower ease of setup score, many find the initial setup to be straightforward, with one reviewer noting, "The initial setup was very easy." However, Vtiger's higher score in this area suggests it may offer a smoother onboarding experience overall.



| | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 608 | 415 | 
| **Largest Market Segment** | Small-Business (54.1% of reviews) | Small-Business (67.3% of reviews) | 
| **Entry Level Price** | Free | $12.00 1 User Per Month | 

---
## Top Pros & Cons

### Bitrix24

Pros:
- Ease of Use (48 reviews)
- Team Collaboration (37 reviews)

Cons:
- Learning Curve (19 reviews)
- Missing Features (17 reviews)

### Vtiger All-In-One CRM

Pros:
- Affordable (1 reviews)
- Call Management (1 reviews)

Cons:
- Missing Features (2 reviews)
- Bugs (1 reviews)

---
## Ratings Comparison
| Rating | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
  | **Meets Requirements** | 8.2 (504 reviews) | 8.6 (360 reviews) | 
  | **Ease of Use** | 7.9 (511 reviews) | 8.2 (361 reviews) | 
  | **Ease of Setup** | 7.7 (221 reviews) | 7.9 (216 reviews) | 
  | **Ease of Admin** | 7.7 (201 reviews) | 8.2 (213 reviews) | 
  | **Quality of Support** | 7.7 (462 reviews) | 8.6 (345 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (191 reviews) | 8.6 (205 reviews) | 
  | **Product Direction (% positive)** | 8.2 (492 reviews) | 8.9 (347 reviews) | 

---
## Pricing

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

### Vtiger All-In-One CRM

#### Entry-Level Pricing

Plan: ONE GROWTH

Price: $12.00 1 User Per Month

Description: A CRM for small and medium-sized businesses.

Key Features:
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration

[Browse all 3 editions](https://www.g2.com/products/vtiger-all-in-one-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.1/10 | 118 |
| **Vtiger All-In-One CRM** | 7.9/10 | 212 |

#### Sales Force Automation

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Contact & Account Management** | 8.5 (77 reviews) | 8.7 (183 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.2 (65 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (80 reviews) | 8.1 (169 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.9 (85 reviews) | 7.9 (172 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (67 reviews) | 7.3 (37 reviews) | 
| **Desktop Integration** | 8.4 (73 reviews) | 7.8 (136 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.0 (66 reviews) | 7.8 (146 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (68 reviews) | 8.2 (144 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.1 (71 reviews) | 8.2 (133 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Email Marketing** | 8.0 (74 reviews) | 7.8 (138 reviews) ✓ Verified | 
| **Campaign Management** | 8.0 (68 reviews) | 7.7 (133 reviews) ✓ Verified | 
| **Lead Management** | 8.6 (81 reviews) | 8.4 (161 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.7 (67 reviews) | 7.7 (98 reviews) ✓ Verified | 

#### Customer Support

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Case Management** | 7.8 (74 reviews) | 8.3 (129 reviews) ✓ Verified | 
| **Customer Support Portal** | 7.9 (74 reviews) | 8.1 (113 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (75 reviews) | 8.1 (124 reviews) ✓ Verified | 
| **Call Center Features** | 8.2 (71 reviews) | 8.1 (84 reviews) | 
| **Support Analytics** | 7.9 (73 reviews) | 8.1 (100 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Reporting** | 8.2 (73 reviews) | 8.1 (175 reviews) ✓ Verified | 
| **Dashboards** | 8.1 (73 reviews) | 8.0 (183 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (66 reviews) | 7.9 (127 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (76 reviews) | 7.4 (85 reviews) ✓ Verified | 
| **Social Network Integration** | 8.0 (69 reviews) | 7.1 (80 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (70 reviews) | 6.8 (121 reviews) ✓ Verified | 

#### Platform

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Customization** | 7.9 (65 reviews) | 8.5 (120 reviews) ✓ Verified | 
| **Workflow Capability** | 7.7 (64 reviews) | 8.4 (118 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.9 (63 reviews) | 8.7 (123 reviews) ✓ Verified | 
| **Internationalization** | 7.7 (60 reviews) | 8.1 (80 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.0 (57 reviews) | 7.4 (26 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (61 reviews) | 7.8 (103 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.0 (61 reviews) | 8.5 (119 reviews) ✓ Verified | 
| **Output Document Generation** | 7.7 (56 reviews) | 7.9 (97 reviews) ✓ Verified | 

#### Integration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.8 (59 reviews) | 8.0 (112 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (60 reviews) | 7.6 (70 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (57 reviews) | 6.8 (73 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.7 (6 reviews) | 

#### Agentic AI - CRM

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (10 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (10 reviews) | Not enough data | 
| **Cross-system Integration** | 8.1 (12 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.5 (10 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (10 reviews) | Not enough data | 
| **Decision Making** | 8.8 (11 reviews) | Not enough data | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.0/10 | 14 |
| **Vtiger All-In-One CRM** | 8.3/10 | 80 |

#### Ticket and Case Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | 8.4 (44 reviews) ✓ Verified | 
| **Ticket response user experience** | Not enough data | 8.0 (41 reviews) ✓ Verified | 
| **Workflow** | 7.0 (5 reviews) | 8.5 (49 reviews) ✓ Verified | 
| **Response Automation** | Not enough data | 8.5 (35 reviews) ✓ Verified | 
| **SLA Management** | Not enough data | 8.2 (28 reviews) ✓ Verified | 
| **Attachments/Screencasts** | Not enough data | 8.2 (33 reviews) | 
| **Ticket Collaboration** | Not enough data | 8.5 (36 reviews) ✓ Verified | 
| **Customer and Contacts Database** | Not enough data | 8.5 (42 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Customer Portal** | Not enough data | 7.8 (37 reviews) ✓ Verified | 
| **Email to Case** | Not enough data | 8.3 (42 reviews) ✓ Verified | 
| **Chat/Live Support** | Not enough data | 8.0 (34 reviews) | 
| **Social Integration** | Not enough data | 7.8 (31 reviews) ✓ Verified | 
| **Voice** | Not enough data | 8.3 (23 reviews) ✓ Verified | 

#### Platform

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Mobile User Support** | 7.7 (5 reviews) | 7.3 (32 reviews) ✓ Verified | 
| **Customization ** | 6.7 (5 reviews) | 8.4 (48 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.8 (6 reviews) | 8.6 (49 reviews) ✓ Verified | 
| **Integration** | 8.0 (5 reviews) | 7.9 (33 reviews) ✓ Verified | 
| **Reporting** | 7.0 (5 reviews) | 8.3 (54 reviews) ✓ Verified | 
| **Dashboards** | 7.3 (5 reviews) | 8.1 (58 reviews) ✓ Verified | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.5/10 | 180 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### File Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Device Syncing** | 8.6 (146 reviews) | Not enough data | 
| **Web Interface** | 8.7 (150 reviews) | Not enough data | 
| **File Type Support** | 8.7 (151 reviews) | Not enough data | 
| **Search** | 8.4 (151 reviews) | Not enough data | 
| **Mobile Apps** | 8.0 (141 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **File following** | 8.7 (147 reviews) | Not enough data | 
| **File Sharing** | 8.7 (149 reviews) | Not enough data | 
| **Simultaneously Editing** | 8.3 (143 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (143 reviews) | Not enough data | 

#### Administration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **User and Role Management** | 8.9 (147 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (142 reviews) | Not enough data | 
| **Device Management** | 8.5 (141 reviews) | Not enough data | 
| **Storage Limits** | 8.2 (141 reviews) | Not enough data | 
| **Storage Zones** | 8.5 (139 reviews) | Not enough data | 
| **Security** | 8.7 (146 reviews) | Not enough data | 

#### Platform

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Performance and Reliability** | 8.8 (55 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.4 (52 reviews) | Not enough data | 
| **System of Record Integration** | 8.4 (51 reviews) | Not enough data | 
| **APIs** | 8.6 (45 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Communication

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.2/10 | 58 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Tasks

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Creation & Assignment** | 8.8 (43 reviews) | Not enough data | 
| **Due Dates** | 8.7 (42 reviews) | Not enough data | 
| **Task Prioritization** | 8.8 (47 reviews) | Not enough data | 
| **To-Do Lists** | 8.9 (47 reviews) | Not enough data | 
| **Dependencies** | 8.5 (42 reviews) | Not enough data | 
| **Mass Updates** | 8.2 (41 reviews) | Not enough data | 
| **Drag & Drop** | 8.3 (44 reviews) | Not enough data | 
| **Recurring Tasks** | 8.4 (44 reviews) | Not enough data | 

#### Projects

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Planning** | 8.1 (44 reviews) | Not enough data | 
| **Project Map** | 8.5 (43 reviews) | Not enough data | 
| **GANTT** | 8.2 (40 reviews) | Not enough data | 
| **Calendar View** | 8.9 (44 reviews) | Not enough data | 
| **Views** | 8.2 (40 reviews) | Not enough data | 
| **Project Budgeting** | 8.2 (39 reviews) | Not enough data | 
| **Issue Tracking** | 7.7 (40 reviews) | Not enough data | 
| **Templates** | 7.9 (42 reviews) | Not enough data | 
| **Critical Path** | 7.7 (39 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (41 reviews) | Not enough data | 
| **Methodologies** | 7.8 (37 reviews) | Not enough data | 

#### Resource Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Resource Definiton** | 8.0 (39 reviews) | Not enough data | 
| **Capacity** | 8.4 (39 reviews) | Not enough data | 
| **Scheduling** | 8.7 (39 reviews) | Not enough data | 

#### Project Monitoring

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Baselining / KPIs** | 7.7 (40 reviews) | Not enough data | 
| **Resource Allocation** | 7.8 (39 reviews) | Not enough data | 
| **Dashboards** | 8.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | 6.6 (24 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (23 reviews) | Not enough data | 

#### Agentic AI - Project Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Grammar

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Presenter Tools

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Knowledge Pages

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.1/10 | 9 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Tasks

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Tasks** | 7.7 (8 reviews) | Not enough data | 
| **Details** | 7.1 (7 reviews) | Not enough data | 
| **Priority** | 7.1 (7 reviews) | Not enough data | 

#### Agentic AI - Kanban Project Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Kanban Cards** | 7.6 (7 reviews) | Not enough data | 
| **Drag and Drop** | 7.4 (7 reviews) | Not enough data | 
| **Visibility** | 6.9 (6 reviews) | Not enough data | 

#### Planning

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Workflow** | 7.2 (6 reviews) | Not enough data | 
| **Backlog** | 6.1 (6 reviews) | Not enough data | 
| **Optimization** | 6.7 (6 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.4/10 | 16 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Communication

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Chat** | 8.3 (10 reviews) | Not enough data | 
| **Discussions** | 7.9 (8 reviews) | Not enough data | 
| **External** | 7.8 (10 reviews) | Not enough data | 
| **Feedback** | 7.5 (10 reviews) | Not enough data | 
| **Announcements** | 8.0 (9 reviews) | Not enough data | 

#### Content & Documents

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **File Sharing** | 8.0 (9 reviews) | Not enough data | 
| **Notes** | 8.0 (9 reviews) | Not enough data | 
| **Search** | 7.8 (9 reviews) | Not enough data | 
| **Versioning** | 6.7 (8 reviews) | Not enough data | 

#### Controls

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Custom Views** | 6.9 (8 reviews) | Not enough data | 
| **Followers** | 6.9 (8 reviews) | Not enough data | 
| **User Management** | 7.6 (9 reviews) | Not enough data | 
| **Calendars** | 7.0 (9 reviews) | Not enough data | 
| **Public Sharing** | 7.6 (9 reviews) | Not enough data | 

#### Project Management

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Task Management** | 7.8 (9 reviews) | Not enough data | 
| **Planning** | 7.7 (10 reviews) | Not enough data | 
| **Visibility** | 7.7 (10 reviews) | Not enough data | 
| **Integration** | 6.9 (9 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Alignment** | 7.2 (9 reviews) | Not enough data | 
| **Accountability** | 7.8 (9 reviews) | Not enough data | 
| **Connectivity** | 7.2 (9 reviews) | Not enough data | 
| **Offline Mode** | 6.9 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text Generation** | 6.7 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 6.8 (10 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.4/10 | 174 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Collaboration Tools

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Screen Sharing** | 8.4 (147 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 7.8 (17 reviews) | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 8.8 (67 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Scheduling** | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.5 (143 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Mobile** | 8.2 (140 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.5 (65 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 8.6 (63 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.7/10 | 10 |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Calendar View

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Multi-Calendar View** | 8.1 (6 reviews) | Not enough data | 
| **Customizable Viewing** | 7.8 (6 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Calendar Collaboration** | 8.1 (6 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.8 (6 reviews) | Not enough data | 

#### Accessibility

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Screen Reader Compatibility** | 7.5 (6 reviews) | Not enough data | 
| **Keyboard Shortcuts** | 8.1 (6 reviews) | Not enough data | 

#### Integration

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Sync Multiple Calendars** | 7.8 (6 reviews) | Not enough data | 
| **Import Events** | 8.1 (6 reviews) | Not enough data | 
| **Software Integrations** | 8.1 (6 reviews) | Not enough data | 

#### Notifications

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Customized Calendar Notifications** | 8.0 (5 reviews) | Not enough data | 
| **Location-Based Alerts** | 7.7 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **AI Text-to-Image** | 7.0 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.3 (5 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.7 (5 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Customizations

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Vtiger All-In-One CRM** | N/A | N/A |

#### Knowledge Base

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [CRM Software](https://www.g2.com/categories/crm), [Help Desk Software](https://www.g2.com/categories/help-desk)

**Unique to Bitrix24 (12):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Project Management Software](https://www.g2.com/categories/project-management), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Vtiger All-In-One CRM (1):** [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Bitrix24 | Vtiger All-In-One CRM | 
|---|---|---|
| **Small-Business** | 54.1% | 67.3% | 
| **Mid-Market** | 32.3% | 29.1% | 
| **Enterprise** | 13.5% | 3.6% | 

### By Industry

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

#### Vtiger All-In-One CRM

- **Information Technology and Services:** 20.6%
- **Computer Software:** 10.5%
- **Marketing and Advertising:** 5.4%
- **Telecommunications:** 4.4%
- **Retail:** 2.8%
- **Internet:** 2.6%
- **Financial Services:** 2.3%
- **Construction:** 2.1%
- **Automotive:** 1.8%
- **Electrical/Electronic Manufacturing:** 1.8%
- **Other:** 45.8%

---
## Alternatives

### Alternatives to Bitrix24

- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47936 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12336 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15348 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5482 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4529 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39015 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13625 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4349 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)

### Alternatives to Vtiger All-In-One CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13792 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2926 reviews)
- [Apptivo](https://www.g2.com/products/apptivo/reviews) — 4.4/5 stars (222 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (365 reviews)
- [Spotler CRM](https://www.g2.com/products/spotler-crm/reviews) — 4.4/5 stars (147 reviews)
- [Creatio](https://www.g2.com/products/creatio/reviews) — 4.6/5 stars (313 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25782 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3039 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1426 reviews)

---
## Top Discussions

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

### Vtiger All-In-One CRM

- Title: [Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?](https://www.g2.com/discussions/24997-is-there-any-development-ongoing-to-allow-prospecting-lists-to-be-imported-instead-of-just-created-via-filter) — 2 comments, 1 upvote
  > **Top comment:** "You can use the existing module called Contacts List.

Leads/Contacts can be a part of multichannels filters, by having them filtered or tagged on various..."
- Title: [Whats the best way to advertise this product to my boss so that our company can switch to vtiger](https://www.g2.com/discussions/13339-whats-the-best-way-to-advertise-this-product-to-my-boss-so-that-our-company-can-switch-to-vtiger) — 2 comments, 1 upvote
  > **Top comment:** "This is an all in one solution, you can provide quotes, purchase orders price list, invoice ect along with a complete CRM with email, forecasting, gmail..."
- Title: [How do companies typically use PRODUCT?](https://www.g2.com/discussions/usage-185a3a44-b31c-4998-8a2b-0366b7e4618f) — 2 comments, 1 upvote
  > **Top comment:** "If you sell something you can add it as a product.  with cost and resale price description ect.  Once you add a product you can send quotes forecasts ect and..."
- Title: [How can this crm be easily automated?](https://www.g2.com/discussions/50909-how-can-this-crm-be-easily-automated) — 1 comment, 1 upvote
  > **Top comment:** "I have invested with some scam brokers in the past, and the story is as horrific as the ones i have read because i went through the ordeal myself. I lost..."
- Title: [What industries or companies use PRODUCT?](https://www.g2.com/discussions/industry-16c22955-3416-4732-949d-7c3c2d4cd626) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** " Vtiger is used by over 300,000 companies across all industries. "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bitrix24-vs-vtiger-all-in-one-crm)