Compare Bitrix24 and Pipedrive
At a Glance
Market Segments
Small-Business (54.1% of reviews)
Small-Business (72.8% of reviews)
Entry-Level Pricing
Free
$24.00 1 Seats Per Month
Bitrix24
Star Rating
(608)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Pipedrive
Star Rating
(3,031)4.3 out of 5
Market Segments
Small-Business (72.8% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Pipedrive excels in user experience, with many users highlighting its intuitive interface and powerful sales automation tools. One user mentioned, "It's like having an assistant, telling me what to do every day," which underscores its effectiveness in managing daily tasks.
- Users say that Bitrix24 offers a comprehensive solution by integrating CRM, task management, and internal communication into one platform. A founder noted its ability to provide "operational clarity without requiring multiple disconnected tools," making it a strong choice for those seeking an all-in-one system.
- Reviewers mention that Pipedrive's ease of use is a significant advantage, with a score of 8.8. Users appreciate features like the good search functionality for sorting clients, which makes it simple to find specific contacts quickly, enhancing productivity.
- According to verified reviews, Bitrix24 shines in its customization options, allowing users to tailor the platform to their specific needs. One user praised its "customizable portal options," which can be particularly beneficial for businesses with unique workflows.
- G2 reviewers highlight that Pipedrive's implementation process is quick and straightforward, with users noting the intuitive onboarding wizard that helps new users get started efficiently. This ease of setup contributes to a smoother transition for teams adopting the software.
- Users report that while Bitrix24 has strong project management capabilities, it sometimes lacks the same level of sales-focused features that Pipedrive offers. A user referred to Bitrix24 as a "Low Budget ERP," indicating its value for cost-conscious businesses, but also suggesting it may not be as robust in sales automation as Pipedrive.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Bitrix24
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.2
504
8.5
2,616
Ease of Use
7.9
511
8.9
2,656
Ease of Setup
7.7
221
8.7
1,665
Ease of Admin
7.7
201
8.6
1,023
Quality of Support
7.7
462
8.4
2,237
Has the product been a good partner in doing business?
7.9
191
8.7
991
Product Direction (% positive)
8.2
492
8.8
2,573
Features by Category
Sales Force Automation
8.5
77
8.5
2049
|
Verified
8.2
65
Feature Not Available
8.6
80
8.9
2125
|
Verified
8.9
85
8.6
2109
|
Verified
7.8
67
7.7
1617
|
Verified
8.4
73
8.4
1128
|
Verified
8.0
66
7.7
1615
|
Verified
7.8
68
7.7
1570
8.1
71
7.8
1674
Marketing Automation
8.0
74
7.5
1517
|
Verified
8.0
68
7.5
1494
|
Verified
8.6
81
8.5
1862
|
Verified
7.7
67
7.5
1447
|
Verified
Customer Support
7.8
74
7.9
1008
7.9
74
7.8
988
8.2
75
8.0
1020
8.2
71
7.5
1475
7.9
73
7.7
961
Reporting & Analytics
8.2
73
8.0
1878
|
Verified
8.1
73
8.3
1964
|
Verified
7.6
66
7.9
1722
|
Verified
Mobile & Social
8.1
76
7.6
1425
|
Verified
8.0
69
7.4
1376
|
Verified
8.2
70
7.9
1592
|
Verified
Platform
7.9
65
8.2
1351
|
Verified
7.7
64
8.3
1349
7.9
63
8.4
1360
|
Verified
7.7
60
8.2
1169
|
Verified
7.0
57
7.3
1059
|
Verified
7.8
61
7.8
1173
8.0
61
8.8
1337
|
Verified
7.7
56
7.8
1126
Integration
7.8
59
8.1
1233
|
Verified
7.9
60
8.0
1171
|
Verified
7.6
57
7.9
1099
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Agentic AI - CRM
8.7
10
7.3
171
9.2
10
7.6
172
8.1
12
7.5
173
8.3
10
7.3
170
8.5
10
7.3
171
8.5
10
7.3
169
8.8
11
7.6
172
Email Marketing
Not enough data
8.2
211
Not enough data
8.2
212
Not enough data
7.8
206
Not enough data
8.2
209
Not enough data
8.3
212
Not enough data
8.2
207
Not enough data
7.9
206
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
227
Not enough data
7.8
224
Not enough data
7.9
221
Not enough data
8.2
221
Not enough data
7.2
213
Not enough data
7.3
210
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
55
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
8.6
45
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Content & Documents
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
Project Management
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
6.7
9
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Agentic AI - Sales Performance Management
Not enough data
7.2
66
Not enough data
7.3
65
Not enough data
7.4
64
Incentives
Not enough data
6.9
391
Not enough data
7.4
401
Not enough data
Feature Not Available
Not enough data
7.1
395
Personalization
Not enough data
7.7
414
Not enough data
7.9
409
Not enough data
8.3
429
Not enough data
8.0
411
Administrative
Not enough data
7.8
409
Not enough data
7.7
401
Not enough data
7.5
387
Agentic AI - Email Tracking
Not enough data
7.7
56
Not enough data
7.8
57
Not enough data
7.7
57
Not enough data
7.5
55
Not enough data
7.6
56
Not enough data
7.8
56
Not enough data
8.1
55
Analytics
Not enough data
8.0
256
Not enough data
8.2
257
Not enough data
8.1
249
Customizations
Not enough data
8.2
268
Not enough data
8.3
257
Not enough data
8.4
270
Not enough data
7.9
257
Not enough data
8.3
259
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Analytics
Not enough data
7.3
57
Not enough data
7.4
58
Not enough data
7.4
58
Not enough data
7.3
58
Not enough data
7.3
57
Data Sourcing
Not enough data
7.8
425
Not enough data
8.0
432
Not enough data
7.9
427
Not enough data
8.4
436
Not enough data
8.0
421
Predictive Analytics
Not enough data
7.7
422
Not enough data
7.8
424
Not enough data
7.4
407
Not enough data
7.7
416
Sales Management
Not enough data
8.7
442
Not enough data
7.6
410
Not enough data
8.3
419
Not enough data
8.7
443
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Pipedrive are categorized as CRM
Unique Categories
Pipedrive is categorized as Email Marketing, Sales Analytics, Sales Performance Management, Email Tracking, and Online Form Builder
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.4%
Computer Software
11.0%
Information Technology and Services
10.1%
Marketing and Advertising
9.9%
Financial Services
4.2%
Construction
3.3%
Other
61.5%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
What is the best way to use email marketing with Pipedrive?
3 Comments
AC
PD is not an ESP so it’s not good for email mkt. we use PD at OpenMoves and developed the tightest integration. Check out OpenMoves on the PD partner portal...Read more
What features of Pipedrive are most beneficial for new sales professionals to track and optimize their sales pipeline?
2 Comments
JB
In Pipedrive the Deals (buyers) PIPELINES of prospects or buyers, can be viewed in Kanban or spreadsheet format, giving you a quick glance of where people...Read more
What is Pipedrive used for?
2 Comments
AS
Pipedrive is a customer relationship management (CRM) tool designed to help sales teams manage their sales processes efficiently. Here are some key...Read more
