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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (64.0% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free
Bitrix24
Star Rating
(590)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansOpenProject
Star Rating
(26)3.8 out of 5
Market Segments
Small-Business (64.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bitrix24 excels in its Task Management capabilities, particularly with features like Task Creation & Assignment scoring 9.0, while OpenProject's similar feature scores slightly lower at 9.3, indicating a more user-friendly experience in OpenProject.
- Reviewers mention that Bitrix24's Ease of Setup is rated at 7.6, which is lower than OpenProject's impressive 8.7, suggesting that users find OpenProject easier to implement and get started with.
- G2 users highlight that Bitrix24's Sales Force Automation features, such as Opportunity & Pipeline Management scoring 8.4, are robust, but OpenProject's focus on project management shines through with its Issue Tracking feature rated at 8.7, making it more suitable for project-centric teams.
- Users on G2 report that Bitrix24's Quality of Support is rated at 7.6, which is lower than OpenProject's 8.2, indicating that users may find OpenProject's customer support more responsive and helpful.
- Reviewers mention that Bitrix24 offers a comprehensive Marketing Automation suite, with features like Email Marketing rated at 7.7, while OpenProject lacks in this area, focusing more on project management rather than marketing functionalities.
- Users say that Bitrix24's Collaboration Tools are enhanced by features like File Sharing and Simultaneous Editing, both rated at 8.7, which are crucial for team collaboration, whereas OpenProject's collaboration features are rated lower, indicating a potential gap in real-time collaboration capabilities.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
OpenProject
Community
Free
The Community edition of OpenProject is free of charge and self-managed.
- Self-hosted
- Free and open source
- All Community features
Free Trial
Bitrix24
Free Trial is available
OpenProject
Free Trial is available
Ratings
Meets Requirements
8.2
490
8.0
22
Ease of Use
7.9
496
8.2
22
Ease of Setup
7.7
208
8.5
12
Ease of Admin
7.6
187
8.9
9
Quality of Support
7.7
451
8.2
18
Has the product been a good partner in doing business?
7.8
177
8.6
6
Product Direction (% positive)
8.2
480
7.2
21
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.5
74
Not enough data
8.8
78
Not enough data
7.9
71
Not enough data
8.4
73
Not enough data
8.1
70
Not enough data
7.9
72
Not enough data
8.2
74
Not enough data
Marketing Automation
8.1
74
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
8.0
77
Not enough data
7.9
78
Not enough data
8.3
77
Not enough data
8.2
73
Not enough data
8.0
77
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
73
Not enough data
8.1
72
Not enough data
8.3
71
Not enough data
Platform
8.0
64
Not enough data
7.9
64
Not enough data
7.9
63
Not enough data
7.8
61
Not enough data
7.2
58
Not enough data
7.8
61
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
44
9.5
7
|
Verified
8.7
42
7.4
7
|
Verified
8.7
47
8.8
7
8.9
47
8.3
7
|
Verified
8.4
42
7.9
7
8.2
42
6.4
6
8.2
44
7.4
7
|
Verified
8.4
43
5.8
6
Projects
8.1
44
8.3
7
|
Verified
8.5
43
7.0
5
8.0
41
8.6
7
|
Verified
8.9
44
8.1
6
|
Verified
8.3
40
8.6
6
|
Verified
8.2
40
6.9
6
7.8
41
8.8
7
7.9
42
8.7
5
|
Verified
7.8
40
5.3
5
8.1
42
8.7
5
7.7
37
9.0
5
|
Verified
Resource Management
8.1
40
Not enough data
8.3
40
Not enough data
8.6
40
6.7
6
|
Verified
Project Monitoring
7.8
41
6.7
5
|
Verified
7.9
40
6.3
5
8.2
41
6.7
6
|
Verified
Generative AI
6.7
24
Not enough data
7.4
24
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and OpenProject are categorized as Project Management
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
OpenProject is categorized as Software Development Analytics Tools
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenProject
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
9.9%
Higher Education
5.9%
Computer Software
5.6%
Telecommunications
3.4%
Other
60.9%
Information Technology and Services
44.0%
Computer Software
12.0%
Wholesale
4.0%
Oil & Energy
4.0%
Media Production
4.0%
Other
32.0%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
What is OpenProject explain various features of OpenProject in detail?
2 Comments
DH
OpenProject is a project management software. You can run the free version on your own servers or buy the cloud version (subscription), which has additional...Read more
Is OpenProject a opensource?
2 Comments
OT
Yes, OpenProject is an open source project management software. Find out more here https://www.openproject.org/ Read more
What is OpenProject used for?
1 Comment
OT
OpenProject can be used for classic, as well as scrum project management and software development. Read more
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