# Bitrix24 vs Nutshell Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Nutshell excels in user experience, with many praising its **simple process and intuitive UI** for tracking and managing leads. Users appreciate how it "simply gets the job done," making it a strong choice for small businesses looking for straightforward CRM solutions.
- **Users say** that Bitrix24 offers a wide range of features, making it a versatile tool for organizations. Reviewers highlight its ability to unify various business functions like HR, projects, and finance, calling it a "great all-in-one business tool" that is also **cost-effective**.
- **According to verified reviews** , Nutshell stands out for its **responsive customer support** , with users noting the team's positivity and helpfulness. This support is particularly beneficial during the setup process, which many find easy to navigate on their own.
- **Reviewers mention** that while Bitrix24 has a robust feature set, some users experience challenges with its **complexity** and configuration options. This can lead to a steeper learning curve compared to Nutshell, which is often praised for its straightforward implementation.
- **G2 reviewers highlight** that Nutshell's call logging and transcription features provide users with **total clarity** in managing client relationships. This automatic documentation is a significant advantage for sales teams looking to maintain accurate records of interactions.
- **Users report** that Bitrix24's customization options, such as **follow-up schedules and attachment options** in the CRM, are beneficial for tailoring the platform to specific business needs. However, some users feel that these features can be overwhelming, especially for smaller teams.



| | Bitrix24 | Nutshell | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 608 | 1,434 | 
| **Largest Market Segment** | Small-Business (54.1% of reviews) | Small-Business (78.9% of reviews) | 
| **Entry Level Price** | Free | Starting at $13.00 1 user Per Month | 

---
## Top Pros & Cons

### Bitrix24

Pros:
- Ease of Use (48 reviews)
- Team Collaboration (37 reviews)

Cons:
- Learning Curve (19 reviews)
- Missing Features (17 reviews)

### Nutshell

Pros:
- Ease of Use (379 reviews)
- Helpful (207 reviews)

Cons:
- Missing Features (172 reviews)
- Limited Features (117 reviews)

---
## Ratings Comparison
| Rating | Bitrix24 | Nutshell | 
|---|---|---|
  | **Meets Requirements** | 8.2 (504 reviews) | 8.4 (1138 reviews) | 
  | **Ease of Use** | 7.9 (511 reviews) | 8.7 (1238 reviews) | 
  | **Ease of Setup** | 7.7 (221 reviews) | 8.5 (669 reviews) | 
  | **Ease of Admin** | 7.7 (201 reviews) | 8.7 (524 reviews) | 
  | **Quality of Support** | 7.7 (462 reviews) | 8.7 (1041 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.9 (191 reviews) | 8.8 (517 reviews) | 
  | **Product Direction (% positive)** | 8.2 (492 reviews) | 8.5 (1125 reviews) | 

---
## Pricing

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

### Nutshell

#### Entry-Level Pricing

Plan: Sales Foundation

Price: Starting at $13.00 1 user Per Month

Description: An easy to use, flexible CRM that helps teams organize their contacts, leads, and conversations in order to grow.

Key Features:
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync

[Browse all 8 editions](https://www.g2.com/products/nutshell/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.1/10 | 118 |
| **Nutshell** | 7.6/10 | 1008 |

#### Sales Force Automation

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Contact & Account Management** | 8.5 (77 reviews) | 8.5 (899 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.2 (65 reviews) | Feature Not Available | 
| **Opportunity & Pipeline Mgmt.** | 8.6 (80 reviews) | 8.3 (871 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.9 (85 reviews) | 8.1 (883 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.8 (67 reviews) | 7.5 (676 reviews) ✓ Verified | 
| **Desktop Integration** | 8.4 (73 reviews) | 8.1 (729 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.0 (66 reviews) | 7.4 (676 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.8 (68 reviews) | 7.3 (585 reviews) | 
| **Customer Contract Management** | 8.1 (71 reviews) | 7.6 (653 reviews) | 

#### Marketing Automation

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Email Marketing** | 8.0 (74 reviews) | 7.7 (675 reviews) ✓ Verified | 
| **Campaign Management** | 8.0 (68 reviews) | 7.6 (607 reviews) | 
| **Lead Management** | 8.6 (81 reviews) | 8.4 (819 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.7 (67 reviews) | 7.2 (576 reviews) | 

#### Customer Support

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Case Management** | 7.8 (74 reviews) | 7.9 (639 reviews) | 
| **Customer Support Portal** | 7.9 (74 reviews) | 7.9 (661 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (75 reviews) | 8.0 (691 reviews) ✓ Verified | 
| **Call Center Features** | 8.2 (71 reviews) | 7.4 (558 reviews) ✓ Verified | 
| **Support Analytics** | 7.9 (73 reviews) | 7.8 (578 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Reporting** | 8.2 (73 reviews) | 7.8 (798 reviews) ✓ Verified | 
| **Dashboards** | 8.1 (73 reviews) | 8.2 (859 reviews) ✓ Verified | 
| **Forecasting** | 7.6 (66 reviews) | 7.4 (684 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Social Collaboration Features** | 8.1 (76 reviews) | 7.2 (553 reviews) ✓ Verified | 
| **Social Network Integration** | 8.0 (69 reviews) | 7.0 (552 reviews) ✓ Verified | 
| **Mobile User Support** | 8.2 (70 reviews) | 7.1 (650 reviews) ✓ Verified | 

#### Platform

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Customization** | 7.9 (65 reviews) | 7.7 (644 reviews) ✓ Verified | 
| **Workflow Capability** | 7.7 (64 reviews) | 7.9 (615 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.9 (63 reviews) | 8.4 (663 reviews) ✓ Verified | 
| **Internationalization** | 7.7 (60 reviews) | 7.2 (484 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 7.0 (57 reviews) | 6.5 (427 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.8 (61 reviews) | 7.2 (503 reviews) | 
| **Performance and Reliability** | 8.0 (61 reviews) | 8.4 (642 reviews) ✓ Verified | 
| **Output Document Generation** | 7.7 (56 reviews) | 7.3 (483 reviews) ✓ Verified | 

#### Integration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Data Import & Export Tools** | 7.8 (59 reviews) | 7.9 (608 reviews) ✓ Verified | 
| **Integration APIs** | 7.9 (60 reviews) | 7.5 (543 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 7.6 (57 reviews) | 7.3 (480 reviews) ✓ Verified | 

#### Agentic AI - CRM

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (10 reviews) | 7.6 (42 reviews) | 
| **Multi-step Planning** | 9.2 (10 reviews) | 7.6 (40 reviews) | 
| **Cross-system Integration** | 8.1 (12 reviews) | 7.2 (41 reviews) | 
| **Adaptive Learning** | 8.3 (10 reviews) | 7.2 (41 reviews) | 
| **Natural Language Interaction** | 8.5 (10 reviews) | 7.2 (41 reviews) | 
| **Proactive Assistance** | 8.5 (10 reviews) | 7.2 (40 reviews) | 
| **Decision Making** | 8.8 (11 reviews) | 7.2 (41 reviews) | 

### Email Marketing

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 8.3/10 | 320 |

#### Email Marketing

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Email and Mobile Preview** | Not enough data | 8.1 (250 reviews) | 
| **Manage Email Lists** | Not enough data | 8.4 (262 reviews) | 
| **High-Volume Sending** | Not enough data | Feature Not Available | 
| **Building and Personalizing Emails** | Not enough data | 8.3 (261 reviews) | 
| **Sending Outbound Emails** | Not enough data | 8.5 (265 reviews) | 
| **Manage Email Deliverability** | Not enough data | 8.1 (250 reviews) | 
| **Automated Email Responses** | Not enough data | Feature Not Available | 
| **Multi-user Account** | Not enough data | 8.2 (223 reviews) | 
| **Surveys** | Not enough data | Feature Not Available | 

#### Reporting & Analytics

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **A/B Testing** | Not enough data | 7.1 (140 reviews) | 
| **Basic Reporting** | Not enough data | 8.1 (242 reviews) | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.5 (160 reviews) | 
| **AI Text Summarization** | Not enough data | 6.7 (160 reviews) | 

#### Agentic AI - Email Marketing

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

#### Integration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.0 (247 reviews) | 
| **Integration APIs** | Not enough data | 7.2 (207 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.0 (198 reviews) | 
| **CRM Integration** | Not enough data | 7.8 (219 reviews) | 
| **Social Media Integration** | Not enough data | Feature Not Available | 
| **E-Commerce Integration** | Not enough data | Feature Not Available | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.0/10 | 14 |
| **Nutshell** | N/A | N/A |

#### Ticket and Case Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | 7.0 (5 reviews) | Not enough data | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Mobile User Support** | 7.7 (5 reviews) | Not enough data | 
| **Customization ** | 6.7 (5 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.8 (6 reviews) | Not enough data | 
| **Integration** | 8.0 (5 reviews) | Not enough data | 
| **Reporting** | 7.0 (5 reviews) | Not enough data | 
| **Dashboards** | 7.3 (5 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.5/10 | 180 |
| **Nutshell** | N/A | N/A |

#### File Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Device Syncing** | 8.6 (146 reviews) | Not enough data | 
| **Web Interface** | 8.7 (150 reviews) | Not enough data | 
| **File Type Support** | 8.7 (151 reviews) | Not enough data | 
| **Search** | 8.4 (151 reviews) | Not enough data | 
| **Mobile Apps** | 8.0 (141 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **File following** | 8.7 (147 reviews) | Not enough data | 
| **File Sharing** | 8.7 (149 reviews) | Not enough data | 
| **Simultaneously Editing** | 8.3 (143 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (143 reviews) | Not enough data | 

#### Administration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **User and Role Management** | 8.9 (147 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (142 reviews) | Not enough data | 
| **Device Management** | 8.5 (141 reviews) | Not enough data | 
| **Storage Limits** | 8.2 (141 reviews) | Not enough data | 
| **Storage Zones** | 8.5 (139 reviews) | Not enough data | 
| **Security** | 8.7 (146 reviews) | Not enough data | 

#### Platform

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Performance and Reliability** | 8.8 (55 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.4 (52 reviews) | Not enough data | 
| **System of Record Integration** | 8.4 (51 reviews) | Not enough data | 
| **APIs** | 8.6 (45 reviews) | Not enough data | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Communication

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.2/10 | 58 |
| **Nutshell** | N/A | N/A |

#### Tasks

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Creation & Assignment** | 8.8 (43 reviews) | Not enough data | 
| **Due Dates** | 8.7 (42 reviews) | Not enough data | 
| **Task Prioritization** | 8.8 (47 reviews) | Not enough data | 
| **To-Do Lists** | 8.9 (47 reviews) | Not enough data | 
| **Dependencies** | 8.5 (42 reviews) | Not enough data | 
| **Mass Updates** | 8.2 (41 reviews) | Not enough data | 
| **Drag & Drop** | 8.3 (44 reviews) | Not enough data | 
| **Recurring Tasks** | 8.4 (44 reviews) | Not enough data | 

#### Projects

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Planning** | 8.1 (44 reviews) | Not enough data | 
| **Project Map** | 8.5 (43 reviews) | Not enough data | 
| **GANTT** | 8.2 (40 reviews) | Not enough data | 
| **Calendar View** | 8.9 (44 reviews) | Not enough data | 
| **Views** | 8.2 (40 reviews) | Not enough data | 
| **Project Budgeting** | 8.2 (39 reviews) | Not enough data | 
| **Issue Tracking** | 7.7 (40 reviews) | Not enough data | 
| **Templates** | 7.9 (42 reviews) | Not enough data | 
| **Critical Path** | 7.7 (39 reviews) | Not enough data | 
| **Time & Expense** | 8.1 (41 reviews) | Not enough data | 
| **Methodologies** | 7.8 (37 reviews) | Not enough data | 

#### Resource Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Resource Definiton** | 8.0 (39 reviews) | Not enough data | 
| **Capacity** | 8.4 (39 reviews) | Not enough data | 
| **Scheduling** | 8.7 (39 reviews) | Not enough data | 

#### Project Monitoring

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Baselining / KPIs** | 7.7 (40 reviews) | Not enough data | 
| **Resource Allocation** | 7.8 (39 reviews) | Not enough data | 
| **Dashboards** | 8.2 (41 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | 6.6 (24 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (23 reviews) | Not enough data | 

#### Agentic AI - Project Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 7.7/10 | 213 |

#### Integrated Workflows

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Task Management** | Not enough data | 8.3 (196 reviews) | 
| **Email Tracking/Automation** | Not enough data | 8.2 (193 reviews) | 
| **Calls and Voice** | Not enough data | 7.3 (161 reviews) | 
| **Other Outreach Options ** | Not enough data | Feature Not Available | 
| **CRM Integration** | Not enough data | 8.1 (171 reviews) | 
| **Calendar** | Not enough data | 8.0 (181 reviews) | 
| **Shared Records** | Not enough data | 8.1 (169 reviews) | 

#### Repeatability and Reportability

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Content Management** | Not enough data | Feature Not Available | 
| **Workflow Management** | Not enough data | 8.3 (174 reviews) | 
| **Workflow Performance** | Not enough data | 8.2 (169 reviews) | 
| **Sales Coaching and Insights** | Not enough data | 7.4 (151 reviews) | 
| **Gamification** | Not enough data | Feature Not Available | 

#### AI and Automation

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 7.7 (167 reviews) | 
| **Lead Scoring** | Not enough data | 7.9 (166 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | Feature Not Available | 
| **Buyer Intelligence** | Not enough data | Feature Not Available | 
| **Machine Learning** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - Sales Engagement

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.3 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.3 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (14 reviews) | 
| **Decision Making** | Not enough data | 7.4 (13 reviews) | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Grammar

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Presenter Tools

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Knowledge Pages

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.1/10 | 9 |
| **Nutshell** | N/A | N/A |

#### Tasks

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Tasks** | 7.7 (8 reviews) | Not enough data | 
| **Details** | 7.1 (7 reviews) | Not enough data | 
| **Priority** | 7.1 (7 reviews) | Not enough data | 

#### Agentic AI - Kanban Project Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Kanban Cards** | 7.6 (7 reviews) | Not enough data | 
| **Drag and Drop** | 7.4 (7 reviews) | Not enough data | 
| **Visibility** | 6.9 (6 reviews) | Not enough data | 

#### Planning

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Workflow** | 7.2 (6 reviews) | Not enough data | 
| **Backlog** | 6.1 (6 reviews) | Not enough data | 
| **Optimization** | 6.7 (6 reviews) | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.4/10 | 16 |
| **Nutshell** | N/A | N/A |

#### Communication

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Chat** | 8.3 (10 reviews) | Not enough data | 
| **Discussions** | 7.9 (8 reviews) | Not enough data | 
| **External** | 7.8 (10 reviews) | Not enough data | 
| **Feedback** | 7.5 (10 reviews) | Not enough data | 
| **Announcements** | 8.0 (9 reviews) | Not enough data | 

#### Content & Documents

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **File Sharing** | 8.0 (9 reviews) | Not enough data | 
| **Notes** | 8.0 (9 reviews) | Not enough data | 
| **Search** | 7.8 (9 reviews) | Not enough data | 
| **Versioning** | 6.7 (8 reviews) | Not enough data | 

#### Controls

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Custom Views** | 6.9 (8 reviews) | Not enough data | 
| **Followers** | 6.9 (8 reviews) | Not enough data | 
| **User Management** | 7.6 (9 reviews) | Not enough data | 
| **Calendars** | 7.0 (9 reviews) | Not enough data | 
| **Public Sharing** | 7.6 (9 reviews) | Not enough data | 

#### Project Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Task Management** | 7.8 (9 reviews) | Not enough data | 
| **Planning** | 7.7 (10 reviews) | Not enough data | 
| **Visibility** | 7.7 (10 reviews) | Not enough data | 
| **Integration** | 6.9 (9 reviews) | Not enough data | 

#### Remote Collaboration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Alignment** | 7.2 (9 reviews) | Not enough data | 
| **Accountability** | 7.8 (9 reviews) | Not enough data | 
| **Connectivity** | 7.2 (9 reviews) | Not enough data | 
| **Offline Mode** | 6.9 (8 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | 6.7 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 6.8 (10 reviews) | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 8.4/10 | 174 |
| **Nutshell** | N/A | N/A |

#### Collaboration Tools

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Screen Sharing** | 8.4 (147 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 7.8 (17 reviews) | Not enough data | 
| **Whiteboarding** | Feature Not Available | Not enough data | 
| **Live Chat** | 8.8 (67 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Scheduling** | 8.5 (149 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.5 (143 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.4 (146 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 8.4 (63 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Mobile** | 8.2 (140 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 8.5 (65 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 8.6 (63 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | 7.7/10 | 10 |
| **Nutshell** | N/A | N/A |

#### Calendar View

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Multi-Calendar View** | 8.1 (6 reviews) | Not enough data | 
| **Customizable Viewing** | 7.8 (6 reviews) | Not enough data | 

#### Shared Calendar

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Calendar Collaboration** | 8.1 (6 reviews) | Not enough data | 
| **Multiple Calendar Management** | 7.8 (6 reviews) | Not enough data | 

#### Accessibility

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Screen Reader Compatibility** | 7.5 (6 reviews) | Not enough data | 
| **Keyboard Shortcuts** | 8.1 (6 reviews) | Not enough data | 

#### Integration

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Sync Multiple Calendars** | 7.8 (6 reviews) | Not enough data | 
| **Import Events** | 8.1 (6 reviews) | Not enough data | 
| **Software Integrations** | 8.1 (6 reviews) | Not enough data | 

#### Notifications

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Customized Calendar Notifications** | 8.0 (5 reviews) | Not enough data | 
| **Location-Based Alerts** | 7.7 (5 reviews) | Not enough data | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text-to-Image** | 7.0 (5 reviews) | Not enough data | 
| **AI Text-to-Speech** | 6.3 (5 reviews) | Not enough data | 
| **AI Image-to-Text** | 6.7 (5 reviews) | Not enough data | 

#### Agentic AI - Calendar

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 8.0/10 | 48 |

#### Customization

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.3 (45 reviews) | 
| **Conditional Logic** | Not enough data | Feature Not Available | 
| **Multi-page Forms** | Not enough data | Feature Not Available | 
| **Design** | Not enough data | 8.7 (42 reviews) | 

#### Additional Functionality

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.6 (44 reviews) | 
| **Offline Capability** | Not enough data | 6.8 (36 reviews) | 
| **Notifications** | Not enough data | 8.6 (43 reviews) | 
| **Payments** | Not enough data | 6.7 (34 reviews) | 
| **Mobile Forms** | Not enough data | 8.0 (41 reviews) | 

### Google Workspace for Sales

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Agentic AI - Google Workspace for Sales

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 7.3/10 | 122 |

#### Agentic AI - Sales Performance Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.4 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (9 reviews) | 

#### Incentives

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Badges** | Not enough data | 6.8 (94 reviews) | 
| **Triggers** | Not enough data | 6.6 (98 reviews) | 
| **Commission Calculator** | Not enough data | 6.5 (94 reviews) | 
| **Leaderboards** | Not enough data | 7.6 (99 reviews) | 

#### Personalization

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Profiles** | Not enough data | 7.5 (107 reviews) | 
| **Custom Reports** | Not enough data | 7.7 (106 reviews) | 
| **Dashboards** | Not enough data | 8.2 (118 reviews) | 
| **Goal Setting** | Not enough data | 7.7 (105 reviews) | 

#### Administrative

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Integration** | Not enough data | 7.7 (109 reviews) | 
| **Employee Structure** | Not enough data | 7.5 (103 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.3 (97 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 8.2/10 | 207 |

#### Agentic AI - Email Tracking

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (12 reviews) | 
| **Multi-step Planning** | Not enough data | 8.2 (11 reviews) | 
| **Cross-system Integration** | Not enough data | 8.3 (11 reviews) | 
| **Adaptive Learning** | Not enough data | 8.5 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.2 (11 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (11 reviews) | 
| **Decision Making** | Not enough data | 8.5 (11 reviews) | 

#### Analytics

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Open Rates** | Not enough data | 8.0 (187 reviews) | 
| **Link Activity** | Not enough data | 8.0 (181 reviews) | 
| **Attachment Activity** | Not enough data | 7.9 (175 reviews) | 

#### Customizations

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.4 (185 reviews) | 
| **Email Scheduling** | Not enough data | 8.3 (192 reviews) | 
| **Notifications** | Not enough data | 8.3 (192 reviews) | 
| **Email Categorization** | Not enough data | 8.0 (176 reviews) | 
| **Templates** | Not enough data | 8.4 (190 reviews) | 

#### Generative AI

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | 7.7/10 | 217 |

#### Agentic AI - Sales Analytics

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.0 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 7.1 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (14 reviews) | 

#### Data Sourcing

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Data Sourcing** | Not enough data | 7.6 (165 reviews) | 
| **Exporting & Sharing Data** | Not enough data | 8.0 (175 reviews) | 
| **Multi-Device Data Visualization** | Not enough data | Feature Not Available | 
| **Interactive Dashboards** | Not enough data | 8.5 (185 reviews) | 
| **Data Segmentation** | Not enough data | 8.2 (171 reviews) | 

#### Predictive Analytics

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Lead Scoring** | Not enough data | 7.9 (174 reviews) | 
| **Opportunity Scoring** | Not enough data | 7.8 (168 reviews) | 
| **Risk Analysis** | Not enough data | Feature Not Available | 
| **Live Forecasting** | Not enough data | 7.5 (162 reviews) | 

#### Sales Management

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Live Pipeline Management** | Not enough data | 8.4 (190 reviews) | 
| **Sales Gamification** | Not enough data | Feature Not Available | 
| **Account-Based Analytics** | Not enough data | Feature Not Available | 
| **Activity Tracking** | Not enough data | 8.5 (198 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Customizations

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Bitrix24** | N/A | N/A |
| **Nutshell** | N/A | N/A |

#### Knowledge Base

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Bitrix24 | Nutshell | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Bitrix24 (13):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Project Management Software](https://www.g2.com/categories/project-management), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Help Desk Software](https://www.g2.com/categories/help-desk), [Calendar Software](https://www.g2.com/categories/calendar-software)

**Unique to Nutshell (7):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Google Workspace for Sales Software](https://www.g2.com/categories/google-workspace-for-sales), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Email Marketing Software](https://www.g2.com/categories/email-marketing)


---
## Reviewer Demographics

### By Company Size

| Segment | Bitrix24 | Nutshell | 
|---|---|---|
| **Small-Business** | 54.1% | 78.9% | 
| **Mid-Market** | 32.3% | 18.6% | 
| **Enterprise** | 13.5% | 2.5% | 

### By Industry

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

#### Nutshell

- **Marketing and Advertising:** 7.9%
- **Computer Software:** 7.4%
- **Construction:** 5.3%
- **Information Technology and Services:** 4.8%
- **Financial Services:** 3.3%
- **Wholesale:** 2.8%
- **Non-Profit Organization Management:** 2.8%
- **Manufacturing:** 2.6%
- **Real Estate:** 2.2%
- **Consulting:** 2.1%
- **Other:** 58.7%

---
## Alternatives

### Alternatives to Bitrix24

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12744 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48083 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15508 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5486 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4533 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39120 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13715 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4363 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (367 reviews)

### Alternatives to Nutshell

- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3075 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1156 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25834 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13849 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Pipeline CRM](https://www.g2.com/products/pipeline-crm/reviews) — 4.3/5 stars (952 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (479 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)

---
## Top Discussions

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

### Nutshell

- Title: [I am unable to email from Nutshell. This started after my company did an upgrade. Also, How do I could get multiple bcc emails to show in their account? Or is they a way to use a distribution group list and have each email show up in members accounts?  I may need help getting it set up.](https://www.g2.com/discussions/i-am-unable-to-email-from-nutshell-this-started-after-my-company-did-an-upgrade-also-how-do-i-could-get-multiple-bcc-emails-to-show-in-their-account-or-is-they-a-way-to-use-a-distribution-group-list-and-have-each-email-show-up-in-members-accounts-i-may-ne) — 2 comments, 1 upvote
  > **Top comment:** "Hi Tina! Thanks so much for leaving this comment - unfortunately I don't have any of your personal contact information here on G2 Crowd, but I am happy to..."
- Title: [What integration options have you found that work best for Nutshell?](https://www.g2.com/discussions/51717-what-integration-options-have-you-found-that-work-best-for-nutshell) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Craig! Thanks for starting this discussion, I'm sorry we didn't see this until now and disappointed to hear you've had trouble integrating Nutshell with..."
- Title: [How can I make my planning faster?](https://www.g2.com/discussions/how-can-i-make-my-planning-faster) — 1 comment, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."
- Title: [.](https://www.g2.com/discussions/88e6f332-94b9-4864-b546-4a488de2d248) — 1 comment, 1 upvote
  > **Top comment:** "Hi Ashley! I'm sorry to hear you've been impacted by unexpected downtime. We haven't any site maintenance recently that would have made Nutshell unavailable,..."
- Title: [How does Nutshell compare to CRMs?](https://www.g2.com/discussions/compare-to-crms) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "We’ve built a tool that your team will actually enjoy using. We’ve crafted an experience that removes as much time-wasting data entry as possible. Nutshell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bitrix24-vs-nutshell)