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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (78.5% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$12.00 Per Month
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansmonday CRM
Star Rating
(1,070)4.6 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that monday CRM excels in ease of use, scoring 8.9 compared to Bitrix24's 7.9. Reviewers mention that the intuitive interface and streamlined navigation make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Bitrix24 offers robust features for task and activity management, scoring 8.8, slightly higher than monday CRM's 8.7. Users appreciate the comprehensive task tracking and collaboration tools that help keep projects on track.
- G2 users highlight the superior quality of support from monday CRM, with a score of 8.5 versus Bitrix24's 7.7. Reviewers say that the responsive customer service and extensive knowledge base make it easier to resolve issues quickly.
- Users on G2 report that monday CRM has a more favorable product direction, scoring 9.3 compared to Bitrix24's 8.2. Reviewers mention that the frequent updates and new feature rollouts keep the software aligned with user needs and industry trends.
- Reviewers mention that Bitrix24 shines in its autonomous task execution capabilities, scoring an impressive 9.2. Users appreciate features like automated reminders and task assignments that enhance productivity without manual intervention.
- Users say that monday CRM's mobile user support is less robust, scoring 7.7 compared to Bitrix24's 8.3. Reviewers mention that while both platforms offer mobile access, Bitrix24 provides a more seamless experience for on-the-go users.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
monday CRM
Basic
$12.00
Per Month
Organize all your team’s leads, contacts, & deals
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards
Free Trial
Bitrix24
Free Trial is available
monday CRM
Free Trial is available
Ratings
Meets Requirements
8.2
492
8.6
779
Ease of Use
7.9
498
8.9
805
Ease of Setup
7.7
210
8.4
595
Ease of Admin
7.7
188
8.9
460
Quality of Support
7.7
452
8.5
691
Has the product been a good partner in doing business?
7.8
178
8.9
454
Product Direction (% positive)
8.2
482
9.3
757
Features by Category
Sales Force Automation
8.4
76
8.5
529
8.2
69
7.8
463
8.5
75
8.5
527
8.8
79
8.8
562
7.9
72
7.6
435
8.3
74
8.3
485
8.1
71
7.7
439
7.9
73
7.5
442
8.2
75
7.9
469
Marketing Automation
8.1
75
7.5
452
8.1
73
7.7
447
8.6
79
8.6
516
7.8
72
7.5
426
Customer Support
7.9
78
8.2
463
7.9
79
7.8
402
8.3
78
8.2
427
8.2
74
7.0
386
8.0
78
7.8
440
Reporting & Analytics
8.3
76
8.3
494
8.1
76
8.7
550
7.7
71
7.9
453
Mobile & Social
8.1
74
7.8
373
8.0
73
7.2
337
8.3
72
7.7
460
Platform
7.9
65
8.7
510
7.8
65
8.7
500
7.8
64
8.6
514
7.7
62
8.1
436
7.1
59
7.6
386
7.8
62
8.0
469
8.1
62
8.5
497
7.7
58
7.8
432
Integration
7.8
61
8.2
467
7.9
61
7.9
415
7.7
59
7.9
406
Generative AI
Feature Not Available
7.1
304
Agentic AI - CRM
8.9
15
7.1
53
9.0
15
7.3
53
8.9
15
7.3
51
8.6
15
7.2
53
8.7
15
7.1
52
8.6
15
7.0
52
9.0
16
7.0
52
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.0
28
Not enough data
6.8
28
Not enough data
6.7
27
Incentives
Not enough data
7.3
214
Not enough data
7.7
230
Not enough data
7.5
208
Not enough data
7.7
220
Personalization
Not enough data
8.2
257
Not enough data
8.2
244
Not enough data
8.8
273
Not enough data
8.6
245
Administrative
Not enough data
8.1
252
Not enough data
8.2
244
Not enough data
7.7
198
Agentic AI - Email Tracking
Not enough data
7.3
23
Not enough data
7.5
23
Not enough data
7.5
23
Not enough data
6.9
23
Not enough data
6.7
23
Not enough data
6.8
23
Not enough data
7.2
23
Analytics
Not enough data
8.1
166
Not enough data
7.9
142
Not enough data
Feature Not Available
Customizations
Not enough data
8.2
184
Not enough data
8.2
93
Not enough data
8.5
188
Not enough data
7.9
87
Not enough data
8.2
184
Generative AI
Not enough data
7.4
131
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and monday CRM are categorized as CRM
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
monday CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Marketing and Advertising
12.1%
Information Technology and Services
7.7%
Construction
4.8%
Computer Software
4.7%
Real Estate
3.8%
Other
66.9%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Can I use Monday.com to set-up an online application or a questionnaire for my external clients?
1 Comment
MY
Yes. Easy to do.Read more
What is monday sales CRM used for?
1 Comment
PK
Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management...Read more
monday CRM has no more discussions with answers
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