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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Mid-Market (35.2% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$6.00 1 User Per Month
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansMicrosoft 365
Star Rating
(5,628)4.6 out of 5
Market Segments
Mid-Market (35.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft 365 excels in Ease of Use with a score of 9.0 compared to Bitrix24's 7.9. Reviewers mention that the intuitive interface and seamless integration of tools like Word and Excel make daily tasks more efficient.
- Reviewers mention that Microsoft 365's File Sharing capabilities are top-notch, scoring 9.5, while Bitrix24 lags behind at 8.7. Users appreciate the ease of sharing documents through OneDrive, which allows for real-time collaboration.
- G2 users highlight Microsoft 365's superior Quality of Support with a score of 8.5 versus Bitrix24's 7.7. Reviewers say that the extensive support resources and responsive customer service make troubleshooting much easier.
- Users on G2 report that Microsoft 365 shines in Device Syncing with a score of 9.3, while Bitrix24 scores 8.6. Reviewers mention that the ability to access files and applications across multiple devices without hassle is a significant advantage.
- Reviewers mention that Microsoft 365's Security features are robust, scoring 9.4 compared to Bitrix24's 8.7. Users appreciate the advanced security protocols and compliance features that protect sensitive data.
- Users say that Microsoft 365's Performance and Reliability is exceptional, scoring 9.3, while Bitrix24 scores 8.7. Reviewers report that the platform consistently performs well under load, ensuring that productivity is not hindered during peak usage times.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Bitrix24
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
8.2
492
9.3
4,664
Ease of Use
7.9
498
9.0
4,713
Ease of Setup
7.7
210
8.9
1,273
Ease of Admin
7.7
188
8.7
959
Quality of Support
7.7
452
8.5
3,934
Has the product been a good partner in doing business?
7.8
178
8.8
932
Product Direction (% positive)
8.2
482
8.8
4,600
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
9.3
179
8.7
151
9.3
177
8.7
152
9.4
176
8.4
152
9.0
171
8.0
142
8.9
173
Agentic AI - Cloud Content Collaboration
Not enough data
8.7
76
Not enough data
8.7
75
Not enough data
8.8
76
Collaboration
8.7
148
9.2
176
8.7
150
9.5
175
8.3
144
9.1
175
8.3
144
8.8
172
Administration
8.9
148
9.2
170
8.6
143
9.2
170
8.5
142
9.1
167
8.2
142
8.9
168
8.5
140
8.8
163
8.7
147
9.4
169
Platform
8.8
56
9.3
183
8.4
53
8.8
178
8.4
52
9.0
178
8.7
46
8.8
180
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Business Instant Messaging
Not enough data
9.5
179
Not enough data
9.2
181
Not enough data
8.8
177
Business Instant Messaging
Not enough data
9.1
179
Not enough data
9.2
178
Business Instant Messaging
Not enough data
9.1
178
Not enough data
9.2
181
Not enough data
9.0
175
Generative AI - Business Instant Messaging
Not enough data
8.7
133
AI - Business Instant Messaging
Not enough data
8.6
132
Not enough data
8.6
133
Not enough data
8.5
133
Not enough data
8.7
136
Agentic AI - Business Instant Messaging
Not enough data
8.6
85
Not enough data
8.5
85
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
8.9
124
7.7
5
8.5
125
7.7
5
8.2
122
7.7
5
8.6
122
Conferencing Options
9.0
5
8.9
128
8.3
5
9.0
126
Not enough data
9.0
130
Application Tools
8.7
5
8.8
120
9.0
5
8.6
122
8.7
5
8.9
122
Agentic AI - Screen Sharing
Not enough data
8.1
37
Platform Basics
Not enough data
8.7
162
Not enough data
8.8
162
Not enough data
9.1
162
Platform Content
Not enough data
8.8
163
Not enough data
8.3
162
Not enough data
8.6
155
Not enough data
9.1
159
Platform Additional Functionality
Not enough data
8.9
156
Not enough data
8.9
155
Not enough data
9.1
160
Generative AI
Not enough data
8.1
108
Not enough data
7.9
106
Not enough data
7.3
105
Not enough data
8.0
107
Not enough data
7.2
104
Not enough data
7.9
105
Not enough data
7.5
103
Inbox Tools
Not enough data
8.9
210
Not enough data
9.0
209
Not enough data
9.0
208
Not enough data
9.1
208
Coordination Tools
Not enough data
9.2
211
Not enough data
9.0
208
Not enough data
8.7
206
Software Options
Not enough data
9.3
212
Not enough data
8.8
212
Email Client - Agentic AI
Not enough data
8.3
78
Not enough data
8.2
78
Calculating
Not enough data
9.2
181
Not enough data
9.1
180
Insights
Not enough data
8.7
179
Not enough data
9.1
177
Editing
Not enough data
8.8
178
Not enough data
8.8
176
Not enough data
8.9
175
Functionality
Not enough data
8.5
175
Not enough data
8.9
174
Not enough data
9.0
172
Not enough data
9.1
176
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1273
Not enough data
9.1
1213
Not enough data
8.8
1200
Collaboration
Not enough data
8.9
1179
Not enough data
8.8
1095
Not enough data
8.7
1147
Management
Not enough data
8.8
1170
Not enough data
9.1
1230
Not enough data
9.2
1258
Agentic AI - Office Suites
Not enough data
8.1
124
Not enough data
8.1
125
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
9.1
193
7.9
18
9.1
191
Feature Not Available
8.6
187
8.8
68
|
Verified
9.2
189
8.3
64
|
Verified
9.2
189
Meeting Coordination
8.5
150
|
Verified
9.2
195
8.5
144
|
Verified
9.0
190
8.4
147
|
Verified
9.1
190
8.4
64
|
Verified
9.0
185
Software Type
8.2
141
|
Verified
9.0
193
8.5
66
|
Verified
9.1
190
8.6
64
|
Verified
9.2
191
Agentic AI - Video Conferencing
Not enough data
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Survey Management
Not enough data
8.8
45
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
44
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
8.9
45
Agentic AI - Survey
Not enough data
9.2
12
Not enough data
8.6
12
Not enough data
8.8
12
Calendar View
8.1
8
9.0
202
7.5
8
8.9
205
Shared Calendar
8.1
8
8.9
203
7.9
8
8.9
202
Accessibility
7.5
8
8.8
195
7.9
8
8.6
196
Integration
7.9
8
8.9
197
7.9
8
8.8
200
7.7
8
8.9
198
Notifications
8.1
7
9.0
200
7.4
7
8.6
197
Generative AI
7.4
7
7.8
139
6.4
7
8.0
135
7.1
7
7.9
134
Agentic AI - Calendar
Not enough data
7.7
72
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
111
Personalization
Not enough data
8.6
109
Not enough data
8.9
109
Integrations
Not enough data
8.9
111
Not enough data
8.9
106
Not enough data
8.3
106
Not enough data
9.0
109
Not enough data
8.8
106
Generative AI
Not enough data
8.5
81
Not enough data
8.5
79
Not enough data
8.2
80
Not enough data
8.4
81
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
Not enough data
8.8
234
Not enough data
8.9
236
Not enough data
8.7
233
Collaboration
Not enough data
9.2
236
Not enough data
9.2
236
File Types
Not enough data
9.4
241
Not enough data
9.1
239
Not enough data
8.6
231
Edit & Revise
Not enough data
8.9
240
Not enough data
8.8
235
Not enough data
9.2
239
Integrate & Embed
Not enough data
8.8
233
Not enough data
8.6
232
Not enough data
8.9
235
Operating System
Not enough data
9.4
237
Not enough data
8.5
230
Not enough data
7.9
222
Generative AI
Not enough data
8.1
175
Not enough data
8.2
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Agentic AI - Document Creation
Not enough data
8.4
92
Sorting & Filtering
Not enough data
8.9
218
Not enough data
9.1
216
Not enough data
8.6
211
Not enough data
8.9
214
Integrations
Not enough data
9.3
217
Not enough data
8.5
208
Not enough data
8.2
203
Time Management
Not enough data
8.9
209
Not enough data
9.1
215
Not enough data
8.8
211
Generative AI
Not enough data
8.4
159
Not enough data
8.3
159
Not enough data
8.5
159
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Microsoft 365 are categorized as Cloud Content Collaboration, Video Conferencing, Screen Sharing, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, Website Builder, and Help Desk
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Office Suites, and Survey
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
10.7%
Education Management
5.9%
Computer Software
5.3%
Higher Education
5.0%
Hospital & Health Care
4.1%
Other
69.2%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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