Compare Bitrix24 and Microsoft 365 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$6.00 1 User Per Month
Bitrix24
Star Rating
(599)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansMicrosoft 365
Star Rating
(5,751)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in user satisfaction, with a significantly higher overall score compared to Bitrix24. Users appreciate its seamless integration of essential productivity tools, allowing for real-time collaboration and easy access to documents across devices.
- Users say that Microsoft 365's implementation process is notably quick and intuitive, making it easier for teams to get started. Reviewers highlight the onboarding wizard as a helpful feature that simplifies setup, while Bitrix24 users mention challenges with configuration that can slow down their initial experience.
- According to verified reviews, Microsoft 365 offers superior support quality, with users praising the responsiveness and effectiveness of its customer service. In contrast, Bitrix24 users have expressed concerns about the quality of support, indicating that it may not always meet their needs.
- Reviewers mention that Microsoft 365 provides a robust set of features for collaboration, including exceptional templates and tools for project management. Users find these features invaluable for maintaining productivity, while Bitrix24 users appreciate its versatility in managing multiple functions like CRM and project management but note that it can feel overwhelming at times.
- Users highlight that Microsoft 365's cloud-based access ensures that all essential documents are readily available, enhancing day-to-day usability. In comparison, Bitrix24 users enjoy its ability to connect various tools, but some feel that the interface can be less intuitive, making it harder to navigate.
- G2 reviewers report that Microsoft 365's strong focus on security and data management, particularly through OneDrive, is a major advantage for organizations. Bitrix24 users, while appreciating its flexibility, have raised concerns about the security features and how they compare to those offered by Microsoft 365.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Bitrix24
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
8.2
495
9.3
4,749
Ease of Use
7.9
502
9.0
4,803
Ease of Setup
7.8
213
8.9
1,359
Ease of Admin
7.7
190
8.7
997
Quality of Support
7.7
454
8.5
4,014
Has the product been a good partner in doing business?
7.8
180
8.8
970
Product Direction (% positive)
8.2
485
8.8
4,683
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.6
78
Not enough data
8.8
83
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
79
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
72
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
74
Not enough data
8.1
74
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
74
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
9.3
183
8.7
150
9.3
180
8.7
151
9.4
178
8.4
151
9.0
172
8.0
141
8.9
174
Agentic AI - Cloud Content Collaboration
Not enough data
8.6
78
Not enough data
8.7
77
Not enough data
8.8
78
Collaboration
8.7
147
9.2
178
8.7
149
9.5
180
8.3
143
9.1
179
8.3
143
8.8
174
Administration
8.9
147
9.2
173
8.7
142
9.2
173
8.5
141
9.1
170
8.2
141
8.9
169
8.5
139
8.8
164
8.7
146
9.4
175
Platform
8.8
56
9.3
187
8.4
53
8.8
181
8.4
52
9.0
181
8.7
46
8.8
182
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.5
182
Not enough data
9.3
181
Not enough data
8.8
178
Business Instant Messaging
Not enough data
9.1
181
Not enough data
9.2
182
Business Instant Messaging
Not enough data
9.1
179
Not enough data
9.2
183
Not enough data
9.0
177
Generative AI - Business Instant Messaging
Not enough data
8.7
131
AI - Business Instant Messaging
Not enough data
8.6
131
Not enough data
8.6
132
Not enough data
8.5
132
Not enough data
8.7
135
Agentic AI - Business Instant Messaging
Not enough data
8.6
85
Not enough data
8.5
85
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
125
Not enough data
8.5
126
Not enough data
8.2
123
Not enough data
8.6
124
Conferencing Options
Not enough data
9.0
130
Not enough data
9.0
131
Not enough data
9.0
135
Application Tools
Not enough data
8.8
123
Not enough data
8.7
124
Not enough data
8.8
125
Agentic AI - Screen Sharing
Not enough data
8.2
39
Platform Basics
Not enough data
8.7
166
Not enough data
8.8
165
Not enough data
9.1
167
Platform Content
Not enough data
8.8
166
Not enough data
8.3
164
Not enough data
8.6
156
Not enough data
9.1
166
Platform Additional Functionality
Not enough data
8.9
161
Not enough data
8.9
159
Not enough data
9.1
169
Generative AI
Not enough data
8.2
109
Not enough data
8.0
105
Not enough data
7.3
104
Not enough data
8.0
106
Not enough data
7.2
103
Not enough data
7.9
104
Not enough data
7.6
102
Inbox Tools
Not enough data
8.9
214
Not enough data
9.0
212
Not enough data
9.0
213
Not enough data
9.1
212
Coordination Tools
Not enough data
9.2
219
Not enough data
9.0
213
Not enough data
8.7
209
Software Options
Not enough data
9.3
218
Not enough data
8.8
216
Email Client - Agentic AI
Not enough data
8.3
79
Not enough data
8.2
80
Calculating
Not enough data
9.2
184
Not enough data
9.1
182
Insights
Not enough data
8.7
180
Not enough data
9.1
179
Editing
Not enough data
8.8
180
Not enough data
8.8
181
Not enough data
8.9
176
Functionality
Not enough data
8.5
177
Not enough data
8.9
181
Not enough data
9.0
175
Not enough data
9.1
179
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1323
Not enough data
9.0
1234
Not enough data
8.8
1201
Collaboration
Not enough data
9.0
1218
Not enough data
8.8
1095
Not enough data
8.7
1169
Management
Not enough data
8.9
1190
Not enough data
9.2
1231
Not enough data
9.2
1265
Agentic AI - Office Suites
Not enough data
8.1
128
Not enough data
8.2
134
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Not enough data
Content & Documents
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
Project Management
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Generative AI
6.3
8
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
9.1
193
7.8
17
9.2
192
Feature Not Available
8.7
187
8.8
67
|
Verified
9.2
190
8.4
63
|
Verified
9.2
188
Meeting Coordination
8.5
149
|
Verified
9.2
196
8.5
143
|
Verified
9.0
189
8.4
146
|
Verified
9.1
189
8.4
63
|
Verified
9.1
184
Software Type
8.2
140
|
Verified
9.0
194
8.5
65
|
Verified
9.1
190
8.6
63
|
Verified
9.2
192
Agentic AI - Video Conferencing
Not enough data
8.5
76
Not enough data
8.4
75
Not enough data
8.3
75
Survey Management
Not enough data
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
45
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
44
Not enough data
9.0
44
Not enough data
9.0
47
Agentic AI - Survey
Not enough data
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Calendar View
8.1
6
9.0
202
7.8
6
8.9
205
Shared Calendar
8.1
6
9.0
205
7.8
6
8.9
202
Accessibility
7.5
6
8.8
193
8.1
6
8.7
194
Integration
7.8
6
8.9
195
8.1
6
8.8
198
8.1
6
8.8
196
Notifications
8.0
5
9.0
198
7.7
5
8.6
195
Generative AI
7.0
5
7.8
137
6.3
5
8.0
133
6.7
5
7.9
132
Agentic AI - Calendar
Not enough data
7.8
73
Notifications
Not enough data
9.0
112
Not enough data
8.7
110
Not enough data
8.9
109
Settings
Not enough data
9.1
114
Not enough data
9.1
110
Not enough data
9.0
110
Personalization
Not enough data
8.6
109
Not enough data
8.8
108
Integrations
Not enough data
8.9
111
Not enough data
8.9
105
Not enough data
8.3
105
Not enough data
9.0
108
Not enough data
8.7
105
Generative AI
Not enough data
8.5
80
Not enough data
8.5
79
Not enough data
8.2
79
Not enough data
8.4
80
Not enough data
8.3
80
Agentic AI - Online Appointment Scheduling
Not enough data
8.8
44
Not enough data
8.9
44
Not enough data
8.9
44
Design
Not enough data
8.8
234
Not enough data
8.9
237
Not enough data
8.7
235
Collaboration
Not enough data
9.2
239
Not enough data
9.2
240
File Types
Not enough data
9.4
244
Not enough data
9.1
241
Not enough data
8.6
232
Edit & Revise
Not enough data
8.9
241
Not enough data
8.8
235
Not enough data
9.2
242
Integrate & Embed
Not enough data
8.8
234
Not enough data
8.6
234
Not enough data
8.9
236
Operating System
Not enough data
9.4
240
Not enough data
8.5
232
Not enough data
7.9
224
Generative AI
Not enough data
8.1
177
Not enough data
8.1
176
Not enough data
7.8
172
Not enough data
8.0
175
Not enough data
7.9
170
Agentic AI - Document Creation
Not enough data
8.4
94
Sorting & Filtering
Not enough data
8.9
219
Not enough data
9.1
215
Not enough data
8.6
209
Not enough data
8.9
214
Integrations
Not enough data
9.3
218
Not enough data
8.5
207
Not enough data
8.2
203
Time Management
Not enough data
8.9
207
Not enough data
9.1
215
Not enough data
8.8
210
Generative AI
Not enough data
8.4
158
Not enough data
8.3
157
Not enough data
8.5
158
Agentic AI - Email Management
Not enough data
8.6
89
Not enough data
8.6
89
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Microsoft 365 are categorized as Cloud Content Collaboration, Video Conferencing, Screen Sharing, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, Website Builder, and Help Desk
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Office Suites, and Survey
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Marketing and Advertising
10.2%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.6%
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.9%
Hospital & Health Care
4.0%
Other
69.3%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
CS
Open any program in the office suite, click on file menu and then click on options, then click on the save tab and configure the autosave every minute.Read more
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