Compare Bitrix24 and Microsoft 365
At a Glance
Market Segments
Small-Business (54.1% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
Free
$6.00 1 User Per Month
Bitrix24
Star Rating
(608)4.1 out of 5
Market Segments
Small-Business (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Microsoft 365
Star Rating
(5,810)4.6 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 1 User Per Month
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft 365 excels in user experience, with many praising its ease of use and seamless integration of various applications. Users appreciate the ability to switch between tasks effortlessly and share files directly from programs like OneNote and Excel, which significantly enhances productivity.
- Users say that Bitrix24 offers a unique advantage for small businesses by providing a centralized platform that combines CRM, internal communication, and task management. This integration helps streamline operations without the need for multiple disconnected tools, making it a cost-effective solution for managing workflows.
- Reviewers mention that Microsoft 365's implementation process is notably quick and intuitive, with many users highlighting the onboarding wizard that simplifies setup. This ease of setup contributes to a smoother transition for teams looking to adopt new software.
- According to verified reviews, Bitrix24 faces challenges in user satisfaction compared to Microsoft 365, particularly in areas like ease of use and quality of support. While users appreciate its functionality, some have noted that the interface can be less intuitive, which may hinder new users from fully leveraging its capabilities.
- G2 reviewers report that Microsoft 365 consistently receives high marks for its quality of support, with users expressing satisfaction with the assistance they receive. This support is crucial for businesses that rely on timely help to resolve issues and maintain productivity.
- Users say that while Bitrix24 is effective for managing various business functions, it sometimes lacks the depth of features found in Microsoft 365, particularly in areas like file sharing and simultaneous editing. This can be a drawback for teams that require robust collaboration tools to enhance their workflows.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Microsoft 365
Microsoft 365 Business Basic
$6.00
1 User Per Month
Business Basic combines web and mobile versions of the Office apps, business email with Exchange, user management, 1 TB of OneDrive storage, and Teams for up to 300 users.
- Identity, access, and user management for up to 300 employees
- Custom business email (you@yourbusiness.com
- Web and mobile versions of Word, Excel, PowerPoint, and Outlook
Free Trial
Bitrix24
Free Trial is available
Microsoft 365
Free Trial is available
Ratings
Meets Requirements
8.2
504
9.3
4,791
Ease of Use
7.9
511
9.0
4,849
Ease of Setup
7.7
221
8.9
1,400
Ease of Admin
7.7
201
8.7
1,043
Quality of Support
7.7
462
8.5
4,051
Has the product been a good partner in doing business?
7.9
191
8.8
1,017
Product Direction (% positive)
8.2
492
8.8
4,718
Features by Category
Sales Force Automation
8.5
77
Not enough data
8.2
65
Not enough data
8.6
80
Not enough data
8.9
85
Not enough data
7.8
67
Not enough data
8.4
73
Not enough data
8.0
66
Not enough data
7.8
68
Not enough data
8.1
71
Not enough data
Marketing Automation
8.0
74
Not enough data
8.0
68
Not enough data
8.6
81
Not enough data
7.7
67
Not enough data
Customer Support
7.8
74
Not enough data
7.9
74
Not enough data
8.2
75
Not enough data
8.2
71
Not enough data
7.9
73
Not enough data
Reporting & Analytics
8.2
73
Not enough data
8.1
73
Not enough data
7.6
66
Not enough data
Mobile & Social
8.1
76
Not enough data
8.0
69
Not enough data
8.2
70
Not enough data
Platform
7.9
65
Not enough data
7.7
64
Not enough data
7.9
63
Not enough data
7.7
60
Not enough data
7.0
57
Not enough data
7.8
61
Not enough data
8.0
61
Not enough data
7.7
56
Not enough data
Integration
7.8
59
Not enough data
7.9
60
Not enough data
7.6
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.7
10
Not enough data
9.2
10
Not enough data
8.1
12
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
9.2
182
8.7
150
9.2
177
8.7
151
9.3
176
8.4
151
8.9
171
8.0
141
8.8
171
Agentic AI - Cloud Content Collaboration
Not enough data
8.5
70
Not enough data
8.6
70
Not enough data
8.8
71
Collaboration
8.7
147
9.2
174
8.7
149
9.5
179
8.3
143
9.1
179
8.3
143
8.8
172
Administration
8.9
147
9.1
171
8.7
142
9.2
170
8.5
141
9.0
166
8.2
141
8.9
163
8.5
139
8.8
159
8.7
146
9.4
171
Platform
8.8
55
9.3
179
8.4
52
8.8
174
8.4
51
8.9
173
8.6
45
8.7
174
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
9.4
176
Not enough data
9.2
175
Not enough data
8.8
171
Business Instant Messaging
Not enough data
9.1
174
Not enough data
9.2
175
Business Instant Messaging
Not enough data
9.0
172
Not enough data
9.2
176
Not enough data
8.9
169
Generative AI - Business Instant Messaging
Not enough data
8.6
124
AI - Business Instant Messaging
Not enough data
8.5
124
Not enough data
8.6
125
Not enough data
8.5
125
Not enough data
8.6
127
Agentic AI - Business Instant Messaging
Not enough data
8.5
78
Not enough data
8.4
78
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
124
Not enough data
8.5
125
Not enough data
8.2
122
Not enough data
8.6
122
Conferencing Options
Not enough data
9.0
129
Not enough data
9.0
130
Not enough data
9.0
134
Application Tools
Not enough data
8.8
122
Not enough data
8.6
123
Not enough data
8.8
124
Agentic AI - Screen Sharing
Not enough data
8.2
38
Platform Basics
Not enough data
8.7
166
Not enough data
8.8
164
Not enough data
9.1
167
Platform Content
Not enough data
8.8
166
Not enough data
8.3
162
Not enough data
8.5
154
Not enough data
9.1
166
Platform Additional Functionality
Not enough data
8.9
160
Not enough data
8.9
160
Not enough data
9.1
171
Generative AI
Not enough data
8.2
108
Not enough data
7.9
104
Not enough data
7.3
103
Not enough data
8.0
105
Not enough data
7.2
102
Not enough data
7.9
103
Not enough data
7.5
101
Inbox Tools
Not enough data
8.9
208
Not enough data
9.0
206
Not enough data
9.0
208
Not enough data
9.0
208
Coordination Tools
Not enough data
9.2
218
Not enough data
8.9
207
Not enough data
8.7
204
Software Options
Not enough data
9.3
216
Not enough data
8.8
211
Email Client - Agentic AI
Not enough data
8.2
72
Not enough data
8.0
73
Calculating
Not enough data
9.2
184
Not enough data
9.1
182
Insights
Not enough data
8.7
182
Not enough data
9.1
180
Editing
Not enough data
8.8
180
Not enough data
8.8
183
Not enough data
8.9
176
Functionality
Not enough data
8.5
177
Not enough data
8.9
183
Not enough data
9.0
176
Not enough data
9.1
180
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1344
Not enough data
9.0
1251
Not enough data
8.8
1201
Collaboration
Not enough data
9.0
1235
Not enough data
8.8
1094
Not enough data
8.7
1178
Management
Not enough data
8.8
1197
Not enough data
9.2
1230
Not enough data
9.2
1263
Agentic AI - Office Suites
Not enough data
8.1
127
Not enough data
8.1
136
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Content & Documents
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
Project Management
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
6.7
9
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
9.0
186
7.8
17
9.1
185
Feature Not Available
8.6
180
8.8
67
|
Verified
9.1
183
8.4
63
|
Verified
9.1
181
Meeting Coordination
8.5
149
|
Verified
9.2
189
8.5
143
|
Verified
9.0
182
8.4
146
|
Verified
9.0
182
8.4
63
|
Verified
9.0
177
Software Type
8.2
140
|
Verified
9.0
187
8.5
65
|
Verified
9.1
183
8.6
63
|
Verified
9.2
185
Agentic AI - Video Conferencing
Not enough data
8.3
68
Not enough data
8.3
68
Not enough data
8.1
68
Survey Management
Not enough data
8.8
47
Not enough data
9.0
44
Not enough data
8.7
45
Not enough data
8.9
46
Survey Customization
Not enough data
8.6
46
Not enough data
8.8
47
Not enough data
8.7
45
Not enough data
8.8
44
Survey Insights
Not enough data
8.9
45
Not enough data
9.0
43
Not enough data
9.0
44
Not enough data
9.0
47
Agentic AI - Survey
Not enough data
9.2
13
Not enough data
8.7
13
Not enough data
8.8
13
Calendar View
8.1
6
9.0
200
7.8
6
8.9
203
Shared Calendar
8.1
6
9.0
203
7.8
6
8.9
200
Accessibility
7.5
6
8.8
191
8.1
6
8.6
192
Integration
7.8
6
8.8
193
8.1
6
8.7
196
8.1
6
8.8
194
Notifications
8.0
5
9.0
196
7.7
5
8.6
193
Generative AI
7.0
5
7.8
134
6.3
5
8.0
131
6.7
5
7.8
130
Agentic AI - Calendar
Not enough data
7.7
71
Notifications
Not enough data
9.0
110
Not enough data
8.7
109
Not enough data
8.9
108
Settings
Not enough data
9.1
112
Not enough data
9.1
108
Not enough data
9.0
108
Personalization
Not enough data
8.6
108
Not enough data
8.8
107
Integrations
Not enough data
8.9
109
Not enough data
8.9
103
Not enough data
8.3
103
Not enough data
9.0
106
Not enough data
8.7
104
Generative AI
Not enough data
8.5
77
Not enough data
8.5
77
Not enough data
8.1
77
Not enough data
8.3
78
Not enough data
8.2
78
Agentic AI - Online Appointment Scheduling
Not enough data
8.7
42
Not enough data
8.9
43
Not enough data
8.8
43
Design
Not enough data
8.8
226
Not enough data
8.8
229
Not enough data
8.7
228
Collaboration
Not enough data
9.2
230
Not enough data
9.2
231
File Types
Not enough data
9.4
236
Not enough data
9.1
232
Not enough data
8.5
224
Edit & Revise
Not enough data
8.9
232
Not enough data
8.8
227
Not enough data
9.2
234
Integrate & Embed
Not enough data
8.8
228
Not enough data
8.5
226
Not enough data
8.8
229
Operating System
Not enough data
9.4
232
Not enough data
8.5
224
Not enough data
7.8
216
Generative AI
Not enough data
8.0
168
Not enough data
8.1
167
Not enough data
7.7
164
Not enough data
7.9
167
Not enough data
7.8
162
Agentic AI - Document Creation
Not enough data
8.3
86
Sorting & Filtering
Not enough data
8.9
210
Not enough data
9.0
206
Not enough data
8.5
200
Not enough data
8.9
205
Integrations
Not enough data
9.3
211
Not enough data
8.4
199
Not enough data
8.1
195
Time Management
Not enough data
8.8
199
Not enough data
9.0
206
Not enough data
8.7
201
Generative AI
Not enough data
8.3
149
Not enough data
8.2
149
Not enough data
8.4
151
Agentic AI - Email Management
Not enough data
8.5
81
Not enough data
8.5
81
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Microsoft 365 are categorized as Cloud Content Collaboration, Video Conferencing, Screen Sharing, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, Website Builder, and Help Desk
Microsoft 365 is categorized as Email Management, Business Instant Messaging, Email Client, Spreadsheets, Presentation, Online Appointment Scheduling, Document Creation, Office Suites, and Survey
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft 365
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.4%
Information Technology and Services
10.7%
Education Management
5.8%
Computer Software
5.2%
Higher Education
4.8%
Hospital & Health Care
4.0%
Other
69.4%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
how to transfer microsoft office to another computer
4 Comments
EJ
To complete this tasks, you have to have a product key and use that key to set up Microsoft on the second computer.Read more
what is the best way to make sure you never lose any work if your computer crashes
3 Comments
RK
Connect OneDrive to your Office files so you can backup, access, share, and collaborate on all your files from anywhereRead more
What are the uses of Microsoft software?
2 Comments
DG
Software can be used as Office Applications as well as using the M365 services like Power Apps etcRead more
