Compare Bitrix24 and Kylas Sales CRM 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Free
Free Per Month
Bitrix24
Star Rating
(607)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansKylas Sales CRM
Star Rating
(507)4.7 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Kylas Sales CRM excels in ease of use, with users appreciating its straightforward interface that allows sales representatives to become productive quickly. In contrast, Bitrix24, while offering a comprehensive suite of tools, has been noted for its complexity, which can lead to a steeper learning curve for new users.
- Users say that Kylas Sales CRM's customization options are highly adaptable, making it easy to integrate with third-party applications. Bitrix24, while also customizable, has received feedback indicating that some users face challenges in configuring the system to meet their specific workflow needs.
- Reviewers mention that Kylas Sales CRM provides a robust lead management system, which is vital for aligning cross-functional teams towards company goals. Bitrix24 offers similar features but has been described as less intuitive, which can hinder quick adoption among teams.
- According to verified reviews, Kylas Sales CRM shines in its customer support, with users highlighting the quality and responsiveness of assistance. In comparison, Bitrix24 has received mixed feedback regarding support quality, with some users expressing a desire for more timely responses.
- G2 reviewers report that Bitrix24 is praised for its ability to unify various business functions, such as CRM, task management, and internal communication, creating a centralized environment. However, Kylas Sales CRM is noted for its focus on sales processes, which some users find more streamlined for their specific needs.
- Users say that Kylas Sales CRM's implementation process is quick and efficient, allowing teams to get up and running with minimal disruption. Bitrix24, while feature-rich, has been described as having a more complex setup that may require additional time and resources to fully leverage its capabilities.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Kylas Sales CRM
Embark
Free
Per Month
Forever Free Plan;
Recommended for smaller sales teams who want to Explore Sales CRM
- Unlimited Users
- 1000 records
Free Trial
Bitrix24
Free Trial is available
Kylas Sales CRM
Free Trial is available
Ratings
Meets Requirements
8.2
503
9.2
427
Ease of Use
7.9
510
9.5
433
Ease of Setup
7.8
220
9.2
273
Ease of Admin
7.7
200
9.4
213
Quality of Support
7.7
461
9.5
428
Has the product been a good partner in doing business?
7.9
190
9.3
210
Product Direction (% positive)
8.2
491
9.6
429
Features by Category
Sales Force Automation
8.5
77
9.4
347
8.2
65
9.4
299
8.6
80
9.5
349
8.9
85
9.4
355
7.8
67
9.3
299
8.4
73
9.4
322
8.0
66
9.2
320
7.8
68
9.2
307
8.1
71
9.4
298
Marketing Automation
8.0
74
9.2
310
8.0
68
9.2
305
8.6
81
9.4
342
7.7
67
9.2
304
Customer Support
7.9
73
9.4
329
7.9
74
9.4
332
8.2
75
9.4
336
8.2
71
9.2
328
7.9
73
9.4
331
Reporting & Analytics
8.2
73
9.3
347
8.1
73
9.4
350
7.6
66
9.3
325
Mobile & Social
8.1
75
9.1
298
8.0
69
9.3
310
8.2
70
9.2
320
Platform
7.9
65
9.3
304
7.7
64
9.4
305
7.9
63
9.5
304
7.7
60
9.3
265
7.0
57
Feature Not Available
7.8
61
9.3
278
8.0
61
9.4
296
7.7
56
9.4
276
Integration
7.8
59
9.4
297
7.9
60
9.4
288
7.6
57
9.2
266
Generative AI
Feature Not Available
9.2
172
Agentic AI - CRM
8.7
10
8.3
22
9.2
10
8.6
22
8.1
12
8.3
22
8.3
10
8.8
22
8.5
10
8.6
23
8.5
10
8.6
23
8.8
11
8.8
24
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
55
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
8.6
45
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Content & Documents
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
Project Management
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
6.7
9
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Kylas Sales CRM are categorized as CRM
Unique Categories
Kylas Sales CRM has no unique categories
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kylas Sales CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.3%
Education Management
11.4%
Financial Services
7.9%
Information Technology and Services
5.7%
Health, Wellness and Fitness
4.9%
Marketing and Advertising
4.7%
Other
65.4%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
Kylas Sales CRM has no discussions with answers
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