Compare Bitrix24 and Jitsi 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Small-Business (60.9% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
No pricing available
Bitrix24
Star Rating
(601)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansJitsi
Star Rating
(208)4.3 out of 5
Market Segments
Small-Business (60.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about JitsiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bitrix24 excels in providing a comprehensive suite of tools, integrating CRM, project management, and communication into one platform. Users appreciate the easy interface and the visibility offered by the dashboard, making it a great choice for managing sales and account-based management.
- Users say that Jitsi stands out for its simplicity and user-friendly interface. The platform is praised for its portability, with a mobile application that supports high-quality video conferencing, making it a convenient option for users on the go.
- According to verified reviews, Bitrix24 has a more extensive user base, reflected in its higher total number of reviews. This suggests a broader range of experiences, with many users highlighting the quick implementation process and intuitive onboarding wizard as significant advantages.
- Reviewers mention that Jitsi's open-source nature and focus on privacy are major selling points. Users appreciate the end-to-end encryption and the option to self-host, which provides peace of mind for sensitive discussions, a feature that is particularly appealing for privacy-conscious users.
- G2 reviewers report that while Bitrix24 has a solid support system, Jitsi slightly edges it out in terms of overall user satisfaction with support quality. Users have noted that Jitsi's community-driven support is responsive and helpful, enhancing the overall user experience.
- Users say that Bitrix24's pricing model may be a drawback for some, as it starts at $49.00, which could be a consideration for small businesses. In contrast, Jitsi's free and open-source model allows users to start video calls without any financial commitment, making it an attractive option for budget-conscious teams.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Jitsi
No pricing availableFree Trial
Bitrix24
Free Trial is available
Jitsi
No trial information availableRatings
Meets Requirements
8.2
497
8.7
132
Ease of Use
7.9
504
9.0
132
Ease of Setup
7.8
215
8.5
50
Ease of Admin
7.7
192
8.3
41
Quality of Support
7.7
456
7.8
106
Has the product been a good partner in doing business?
7.8
182
8.2
38
Product Direction (% positive)
8.2
486
8.5
118
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
68
Not enough data
8.6
79
Not enough data
8.8
85
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
80
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
73
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.2
75
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
75
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Not enough data
Content & Documents
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
Project Management
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Generative AI
6.3
8
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
8.7
103
|
Verified
7.8
17
8.5
82
Feature Not Available
7.9
74
8.8
67
|
Verified
8.7
87
|
Verified
8.4
63
|
Verified
9.0
81
Meeting Coordination
8.5
149
|
Verified
8.1
89
|
Verified
8.5
143
|
Verified
8.1
90
|
Verified
8.4
146
|
Verified
8.4
97
|
Verified
8.4
63
|
Verified
8.8
85
|
Verified
Software Type
8.2
140
|
Verified
8.3
101
|
Verified
8.5
65
|
Verified
8.7
85
|
Verified
8.6
63
|
Verified
8.3
76
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Jitsi are categorized as Video Conferencing
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Project Management, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Jitsi has no unique categories
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jitsi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.0%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
15.9%
Computer Software
14.2%
Education Management
5.7%
Telecommunications
5.1%
Non-Profit Organization Management
5.1%
Other
54.0%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
What are some of the additional features that are available on Jitsi which common users are not aware of?
1 Comment
MS
There are a few additional features that may be lesser-known or underutilized:
1. End-to-End Encryption: Jitsi provides an option for end-to-end...Read more
What are the advantages of Jitsi?
1 Comment
PG
The use interface, the voice clarity, other key featuresRead more
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