Compare Bitrix24 and Google Workspace 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$6.00 Per Month
Bitrix24
Star Rating
(600)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansGoogle Workspace
Star Rating
(47,586)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Google Workspace excels in providing a seamless and integrated experience, combining email, documents, storage, and meetings all in one platform. Users appreciate the real-time collaboration features in Docs, Sheets, and Slides, which significantly enhance team productivity.
- Users say that Bitrix24 offers a centralized environment that effectively combines CRM, internal communication, task management, and workflow automation. This integration is particularly valued by founders looking for operational clarity without the hassle of multiple disconnected tools.
- Reviewers mention that Google Workspace's implementation process is notably quick and intuitive, making it easy for teams to get started. The onboarding wizard is highlighted as a helpful feature that simplifies the setup experience for new users.
- According to verified reviews, Bitrix24 provides a cost-effective solution for small businesses, with features like customizable portal options and follow-up schedules in its CRM. Users appreciate its ability to streamline various business operations, making it a viable low-budget ERP alternative.
- G2 reviewers highlight that Google Workspace's support quality is superior, with users rating it highly for responsiveness and helpfulness. This level of support contributes to a more satisfying user experience, especially for teams that rely on timely assistance.
- Users report that while Bitrix24 has a range of useful features, some find it less user-friendly compared to Google Workspace. The learning curve can be steeper, which may hinder productivity for teams that prefer a more straightforward interface.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Bitrix24
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
8.2
495
9.1
37,712
Ease of Use
7.9
502
9.3
37,933
Ease of Setup
7.8
213
9.3
9,857
Ease of Admin
7.7
190
9.1
8,284
Quality of Support
7.7
454
8.6
30,076
Has the product been a good partner in doing business?
7.8
180
9.0
7,607
Product Direction (% positive)
8.2
485
8.7
36,436
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.6
78
Not enough data
8.8
83
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
79
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
72
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
74
Not enough data
8.1
74
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
74
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
9.2
8023
8.7
150
9.1
8076
8.7
151
9.1
8164
8.4
151
8.9
8205
8.0
141
9.0
7795
Agentic AI - Cloud Content Collaboration
Not enough data
7.8
138
Not enough data
8.1
142
Not enough data
8.2
138
Collaboration
8.7
147
9.0
7584
8.7
149
9.4
8394
8.3
143
9.2
7899
8.3
143
8.8
6864
Administration
8.9
147
9.1
6047
8.7
142
9.0
5870
8.5
141
9.1
5824
8.2
141
8.4
6308
8.5
139
8.7
5306
8.7
146
9.1
6431
Platform
8.8
56
9.3
2145
8.4
53
8.8
1742
8.4
52
8.8
1666
8.7
46
8.8
1508
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.8
2112
Not enough data
8.8
2237
Not enough data
8.7
2056
Business Instant Messaging
Not enough data
9.0
2197
Not enough data
9.0
2243
Business Instant Messaging
Not enough data
9.0
2282
Not enough data
9.1
2352
Not enough data
8.7
1896
Generative AI - Business Instant Messaging
Not enough data
8.4
269
AI - Business Instant Messaging
Not enough data
8.3
263
Not enough data
8.3
262
Not enough data
8.3
260
Not enough data
8.4
261
Agentic AI - Business Instant Messaging
Not enough data
8.3
150
Not enough data
8.4
148
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.9
2838
Not enough data
8.4
2443
Not enough data
8.3
2328
Not enough data
8.7
2739
Conferencing Options
Not enough data
9.0
3110
Not enough data
9.0
3167
Not enough data
9.1
3276
Application Tools
Not enough data
8.8
2511
Not enough data
8.6
2586
Not enough data
9.1
2884
Agentic AI - Screen Sharing
Not enough data
8.5
238
Platform Basics
Not enough data
8.7
1831
Not enough data
8.8
1826
Not enough data
9.5
1860
Platform Content
Not enough data
8.7
1716
Not enough data
8.1
1717
Not enough data
8.3
1650
Not enough data
9.4
1827
Platform Additional Functionality
Not enough data
8.8
1618
Not enough data
9.2
1719
Not enough data
9.4
1766
Generative AI
Not enough data
8.5
563
Not enough data
8.2
552
Not enough data
7.7
549
Not enough data
8.5
557
Not enough data
7.3
539
Not enough data
8.2
547
Not enough data
7.9
546
Calculating
Not enough data
8.9
1874
Not enough data
8.9
1765
Insights
Not enough data
8.7
1748
Not enough data
8.9
1812
Editing
Not enough data
8.5
1750
Not enough data
9.4
1910
Not enough data
8.9
1803
Functionality
Not enough data
8.7
1608
Not enough data
9.2
1824
Not enough data
9.1
1838
Not enough data
9.6
1928
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1498
Not enough data
9.1
1336
Not enough data
8.4
1253
Collaboration
Not enough data
9.4
1504
Not enough data
9.0
1237
Not enough data
9.3
1423
Management
Not enough data
9.3
1374
Not enough data
9.1
1287
Not enough data
9.5
1348
Agentic AI - Office Suites
Not enough data
8.1
425
Not enough data
8.2
426
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Not enough data
Content & Documents
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
Project Management
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Generative AI
6.3
8
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
9.0
5969
7.8
17
9.1
4216
Feature Not Available
8.3
3676
8.8
67
|
Verified
9.0
4264
8.4
63
|
Verified
8.9
4002
Meeting Coordination
8.5
149
|
Verified
9.1
5834
8.5
143
|
Verified
8.6
5208
8.4
146
|
Verified
8.8
5491
8.4
63
|
Verified
9.2
4204
Software Type
8.2
140
|
Verified
9.1
5785
8.5
65
|
Verified
9.2
4275
8.6
63
|
Verified
8.9
3848
Agentic AI - Video Conferencing
Not enough data
8.2
404
Not enough data
7.9
409
Not enough data
8.3
406
Survey Management
Not enough data
9.0
1030
Not enough data
9.0
1053
Not enough data
8.4
1009
Not enough data
9.0
1027
Survey Customization
Not enough data
8.5
879
Not enough data
8.4
931
Not enough data
8.6
927
Not enough data
8.4
771
Survey Insights
Not enough data
8.8
1010
Not enough data
8.5
775
Not enough data
9.0
986
Not enough data
9.0
981
Agentic AI - Survey
Not enough data
8.5
95
Not enough data
8.1
92
Not enough data
8.5
94
Calendar View
8.1
6
9.2
1477
7.8
6
9.2
1442
Shared Calendar
8.1
6
9.3
1497
7.8
6
9.1
1449
Accessibility
7.5
6
8.8
1263
8.1
6
8.7
1318
Integration
7.8
6
9.0
1384
8.1
6
8.9
1361
8.1
6
8.9
1375
Notifications
8.0
5
9.0
1410
7.7
5
8.8
1264
Generative AI
7.0
5
7.9
786
6.3
5
8.2
786
6.7
5
8.1
781
Agentic AI - Calendar
Not enough data
8.3
332
Design
Not enough data
8.7
1427
Not enough data
8.5
1438
Not enough data
8.5
1430
Collaboration
Not enough data
9.4
1542
Not enough data
9.3
1512
File Types
Not enough data
9.2
1524
Not enough data
9.0
1494
Not enough data
8.7
1252
Edit & Revise
Not enough data
9.1
1505
Not enough data
9.0
1457
Not enough data
9.3
1529
Integrate & Embed
Not enough data
9.3
1479
Not enough data
8.9
1325
Not enough data
9.1
1404
Operating System
Not enough data
9.2
1377
Not enough data
9.1
1356
Not enough data
8.2
1104
Generative AI
Not enough data
8.5
779
Not enough data
8.6
766
Not enough data
7.8
756
Not enough data
8.3
758
Not enough data
8.2
752
Agentic AI - Document Creation
Not enough data
7.8
329
Generative AI
Not enough data
8.4
859
Not enough data
8.4
853
Not enough data
8.2
846
Not enough data
8.2
348
Not enough data
8.5
351
Not enough data
7.9
342
Agentic AI - Note-Taking Software
Not enough data
8.0
81
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.4
436
Not enough data
8.8
440
Not enough data
8.4
402
Not enough data
8.6
415
Growth
Not enough data
8.4
347
Not enough data
8.6
373
Not enough data
8.5
348
Not enough data
8.2
330
Not enough data
8.6
354
Content
Not enough data
8.9
402
Not enough data
8.8
412
Not enough data
8.8
408
Not enough data
8.5
152
Support
Not enough data
8.5
159
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Google Workspace are categorized as Cloud Content Collaboration, Video Conferencing, Screen Sharing, Website Builder, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, and Help Desk
Google Workspace is categorized as Business Instant Messaging, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Office Suites, Email, and Survey
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Marketing and Advertising
10.2%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.6%
Information Technology and Services
9.2%
Education Management
8.3%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
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