Introducing G2.ai, the future of software buying.Try now
Compare Bitrix24 and Google Workspace 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Archer Consulting Team
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
FaceUp
Visit Website
At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (46.3% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$6.00 Per Month
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansGoogle Workspace
Star Rating
(47,058)4.6 out of 5
Market Segments
Small-Business (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Google Workspace excels in Ease of Use with a score of 9.3, while Bitrix24 lags behind at 7.9. Reviewers mention that Google’s intuitive interface and seamless integration of tools like Google Docs and Sheets make collaboration straightforward.
- Reviewers mention that Google Workspace's Quality of Support is rated at 8.6, compared to Bitrix24's 7.7. Users appreciate the responsive customer service and extensive documentation provided by Google, which helps resolve issues quickly.
- Users on G2 highlight Google Workspace's superior Device Syncing capabilities, scoring 9.2 versus Bitrix24's 8.6. Reviewers say that Google’s apps work flawlessly across devices, ensuring that users can access their files and collaborate on the go.
- G2 users report that Google Workspace shines in File Sharing with a score of 9.4, while Bitrix24 scores 8.7. Reviewers mention that Google Drive’s sharing features are user-friendly, allowing for easy permissions management and real-time collaboration.
- Users say that Google Workspace's Performance and Reliability is impressive, scoring 9.3 compared to Bitrix24's 8.7. Reviewers mention that Google’s infrastructure ensures minimal downtime and fast loading times, which is crucial for business operations.
- Reviewers mention that Google Workspace offers a more robust Web Interface experience, scoring 9.1 against Bitrix24's 8.7. Users appreciate the clean design and easy navigation of Google’s web applications, which enhance productivity.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Bitrix24
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
8.2
492
9.1
37,334
Ease of Use
7.9
498
9.3
37,550
Ease of Setup
7.7
210
9.2
9,501
Ease of Admin
7.7
188
9.1
8,158
Quality of Support
7.7
452
8.6
29,741
Has the product been a good partner in doing business?
7.8
178
9.0
7,483
Product Direction (% positive)
8.2
482
8.7
36,061
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
9.2
7972
8.7
151
9.1
8028
8.7
152
9.0
8118
8.4
152
8.9
8159
8.0
142
9.0
7756
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
115
Not enough data
7.7
115
Not enough data
7.8
114
Collaboration
8.7
148
9.0
7550
8.7
150
9.4
8324
8.3
144
9.2
7846
8.3
144
8.8
6834
Administration
8.9
148
9.1
6006
8.6
143
8.9
5834
8.5
142
9.1
5794
8.2
142
8.4
6274
8.5
140
8.7
5283
8.7
147
9.1
6395
Platform
8.8
56
9.3
2122
8.4
53
8.8
1727
8.4
52
8.8
1653
8.7
46
8.8
1493
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Business Instant Messaging
Not enough data
8.7
2089
Not enough data
8.8
2221
Not enough data
8.7
2040
Business Instant Messaging
Not enough data
9.0
2181
Not enough data
9.0
2215
Business Instant Messaging
Not enough data
9.0
2262
Not enough data
9.1
2331
Not enough data
8.7
1879
Generative AI - Business Instant Messaging
Not enough data
8.3
254
AI - Business Instant Messaging
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.2
246
Not enough data
8.3
245
Agentic AI - Business Instant Messaging
Not enough data
8.3
136
Not enough data
8.3
135
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
8.9
2769
7.7
5
8.4
2377
7.7
5
8.2
2257
7.7
5
8.7
2671
Conferencing Options
9.0
5
9.0
3027
8.3
5
9.0
3087
Not enough data
9.1
3177
Application Tools
8.7
5
8.7
2433
9.0
5
8.5
2509
8.7
5
9.1
2809
Agentic AI - Screen Sharing
Not enough data
8.0
168
Platform Basics
Not enough data
8.6
1781
Not enough data
8.8
1776
Not enough data
9.5
1801
Platform Content
Not enough data
8.6
1670
Not enough data
8.1
1675
Not enough data
8.3
1607
Not enough data
9.4
1771
Platform Additional Functionality
Not enough data
8.7
1571
Not enough data
9.1
1673
Not enough data
9.4
1701
Generative AI
Not enough data
8.4
517
Not enough data
8.1
507
Not enough data
7.7
503
Not enough data
8.3
510
Not enough data
7.3
495
Not enough data
8.0
502
Not enough data
7.9
499
Calculating
Not enough data
8.9
1816
Not enough data
8.9
1713
Insights
Not enough data
8.7
1688
Not enough data
8.9
1752
Editing
Not enough data
8.5
1693
Not enough data
9.4
1832
Not enough data
8.9
1751
Functionality
Not enough data
8.7
1555
Not enough data
9.2
1756
Not enough data
9.1
1775
Not enough data
9.5
1859
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Applications
Not enough data
9.3
1269
Not enough data
9.1
1227
Not enough data
8.4
1185
Collaboration
Not enough data
9.3
1253
Not enough data
8.9
1159
Not enough data
9.3
1242
Management
Not enough data
9.2
1234
Not enough data
9.0
1207
Not enough data
9.4
1245
Agentic AI - Office Suites
Not enough data
7.8
342
Not enough data
8.0
345
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
9.0
5887
7.9
18
9.0
4143
Feature Not Available
8.3
3608
8.8
68
|
Verified
9.0
4193
8.3
64
|
Verified
8.9
3926
Meeting Coordination
8.5
150
|
Verified
9.1
5751
8.5
144
|
Verified
8.5
5128
8.4
147
|
Verified
8.8
5423
8.4
64
|
Verified
9.2
4131
Software Type
8.2
141
|
Verified
9.0
5708
8.5
66
|
Verified
9.2
4200
8.6
64
|
Verified
8.8
3772
Agentic AI - Video Conferencing
Not enough data
7.9
337
Not enough data
8.0
340
Not enough data
8.0
336
Survey Management
Not enough data
9.0
1008
Not enough data
9.0
1033
Not enough data
8.4
988
Not enough data
8.9
1006
Survey Customization
Not enough data
8.5
860
Not enough data
8.4
909
Not enough data
8.6
907
Not enough data
8.4
751
Survey Insights
Not enough data
8.8
989
Not enough data
8.4
757
Not enough data
9.0
966
Not enough data
9.0
962
Agentic AI - Survey
Not enough data
8.1
75
Not enough data
8.0
74
Not enough data
8.0
74
Calendar View
8.1
8
9.2
1407
7.5
8
9.1
1378
Shared Calendar
8.1
8
9.2
1420
7.9
8
9.1
1384
Accessibility
7.5
8
8.8
1205
7.9
8
8.6
1259
Integration
7.9
8
9.0
1322
7.9
8
8.9
1303
7.7
8
8.9
1309
Notifications
8.1
7
9.0
1350
7.4
7
8.7
1208
Generative AI
7.4
7
7.9
719
6.4
7
8.0
725
7.1
7
7.9
719
Agentic AI - Calendar
Not enough data
7.9
271
Design
Not enough data
8.6
1361
Not enough data
8.5
1369
Not enough data
8.4
1362
Collaboration
Not enough data
9.4
1456
Not enough data
9.3
1438
File Types
Not enough data
9.2
1453
Not enough data
9.0
1423
Not enough data
8.6
1184
Edit & Revise
Not enough data
9.1
1434
Not enough data
8.9
1387
Not enough data
9.2
1457
Integrate & Embed
Not enough data
9.2
1390
Not enough data
8.8
1254
Not enough data
9.0
1329
Operating System
Not enough data
9.1
1300
Not enough data
9.0
1279
Not enough data
8.3
1040
Generative AI
Not enough data
8.3
702
Not enough data
8.4
693
Not enough data
7.9
687
Not enough data
8.1
688
Not enough data
8.0
682
Agentic AI - Document Creation
Not enough data
7.8
257
Generative AI
Not enough data
8.3
782
Not enough data
8.3
779
Not enough data
8.0
777
Not enough data
7.8
282
Not enough data
8.2
281
Not enough data
8.0
277
Agentic AI - Note-Taking Software
Not enough data
7.9
74
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Google Workspace are categorized as Cloud Content Collaboration, Video Conferencing, Screen Sharing, Website Builder, and Calendar
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, and Help Desk
Google Workspace is categorized as Business Instant Messaging, Note-Taking Software, Spreadsheets, Presentation, Document Creation, Office Suites, Email, and Survey
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
9.1%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
63.0%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
