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Compare Bitrix24 and GitBook 
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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0 1 user
Bitrix24
Star Rating
(590)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansGitBook
Star Rating
(176)4.8 out of 5
Market Segments
Small-Business (80.8% of reviews)
Entry-Level Pricing
$0 1 user
Browse all 4 pricing plansBitrix24 vs GitBook
When assessing the two solutions, reviewers found GitBook easier to use, set up, and administer. Reviewers also preferred doing business with GitBook overall.
- Reviewers felt that GitBook meets the needs of their business better than Bitrix24.
- When comparing quality of ongoing product support, reviewers felt that GitBook is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GitBook over Bitrix24.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Free Trial
Bitrix24
Free Trial is available
GitBook
Free Trial is available
Ratings
Meets Requirements
8.2
490
9.2
140
Ease of Use
7.9
496
9.3
142
Ease of Setup
7.7
208
9.3
108
Ease of Admin
7.6
187
9.4
97
Quality of Support
7.7
451
9.4
117
Has the product been a good partner in doing business?
7.8
177
9.5
92
Product Direction (% positive)
8.2
480
8.8
127
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.5
74
Not enough data
8.8
78
Not enough data
7.9
71
Not enough data
8.4
73
Not enough data
8.1
70
Not enough data
7.9
72
Not enough data
8.2
74
Not enough data
Marketing Automation
8.1
74
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
8.0
77
Not enough data
7.9
78
Not enough data
8.3
77
Not enough data
8.2
73
Not enough data
8.0
77
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
73
Not enough data
8.1
72
Not enough data
8.3
71
Not enough data
Platform
8.0
64
Not enough data
7.9
64
Not enough data
7.9
63
Not enough data
7.8
61
Not enough data
7.2
58
Not enough data
7.8
61
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
44
Not enough data
8.7
42
Not enough data
8.7
47
Not enough data
8.9
47
Not enough data
8.4
42
Not enough data
8.2
42
Not enough data
8.2
44
Not enough data
8.4
43
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.0
41
Not enough data
8.9
44
Not enough data
8.3
40
Not enough data
8.2
40
Not enough data
7.8
41
Not enough data
7.9
42
Not enough data
7.8
40
Not enough data
8.1
42
Not enough data
7.7
37
Not enough data
Resource Management
8.1
40
Not enough data
8.3
40
Not enough data
8.6
40
Not enough data
Project Monitoring
7.8
41
Not enough data
7.9
40
Not enough data
8.2
41
Not enough data
Generative AI
6.7
24
Not enough data
7.4
24
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
9.0
5
8.2
86
8.0
5
8.4
83
9.0
5
8.9
96
8.7
5
8.2
76
9.0
5
7.9
65
8.7
5
9.0
84
Knowledge Dissemination
8.7
5
8.5
81
8.0
5
8.8
85
8.3
5
9.3
96
9.0
5
8.5
80
8.3
5
8.5
75
7.7
5
7.6
63
8.0
5
8.8
78
8.3
5
8.2
70
8.3
5
8.5
70
Agentic AI - Knowledge Base
Not enough data
6.7
7
Not enough data
7.1
7
Not enough data
6.0
7
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Documentation Generation - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow and Integration - AI Documentation Generators
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and GitBook are categorized as Knowledge Base
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitBook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
9.9%
Higher Education
5.9%
Computer Software
5.6%
Telecommunications
3.4%
Other
60.9%
Computer Software
24.4%
Information Technology and Services
18.0%
Non-Profit Organization Management
9.9%
Higher Education
5.8%
Education Management
5.8%
Other
36.0%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
GitBook has no more discussions with answers
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