Compare Bitrix24 and CRM.io 
At a Glance
Market Segments
Small-Business (53.9% of reviews)
Small-Business (63.6% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Starting at $49.00 1 User Per Month
Bitrix24
Star Rating
(601)4.1 out of 5
Market Segments
Small-Business (53.9% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansCRM.io
Star Rating
(12)4.7 out of 5
Market Segments
Small-Business (63.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $49.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Bitrix24 excels in providing a comprehensive suite of tools, integrating CRM, project management, and communication into one platform. Users appreciate the easy interface and the visibility offered by the dashboard, which aids in managing sales effectively.
- Users say that CRM.io stands out for its visual dashboard that simplifies navigation through various data sets. This feature has been highlighted as a game-changer for organizing follow-ups and reminders, making it easier for teams to coordinate their efforts.
- According to verified reviews, Bitrix24 has a higher overall satisfaction score, indicating that users find it to be a reliable partner in their business operations. Many users have noted the ease of setup and the seamless integration of essential tools, which enhances productivity.
- Reviewers mention that CRM.io offers a more user-friendly experience, particularly for new users. The platform's ease of use has been praised, with many team members expressing satisfaction with the transition, highlighting that the learning curve is much simpler compared to other options.
- G2 reviewers highlight that while Bitrix24 has a larger number of reviews, indicating a broader user base, CRM.io's recent feedback showcases a strong commitment to customer satisfaction, particularly in areas like quality of support and responsiveness.
- Users report that both platforms have their strengths, but Bitrix24's comprehensive feature set may appeal more to businesses looking for an all-in-one solution, while CRM.io's focus on intuitive design and dashboard functionality makes it a strong contender for teams prioritizing ease of use and organization.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
CRM.io
Basic
Starting at $49.00
1 User Per Month
CRM.io's Basic Plan is available at $49 per month for one user or $39 per user for year for one user. Choose monthly for flexibility or yearly to save more with a discounted rate.
- AI Agent
- AI Cadence
- AI Email Bot
Free Trial
Bitrix24
Free Trial is available
CRM.io
Free Trial is available
Ratings
Meets Requirements
8.2
496
9.6
8
Ease of Use
7.9
503
9.4
8
Ease of Setup
7.8
214
Not enough data
Ease of Admin
7.7
191
Not enough data
Quality of Support
7.7
455
8.6
7
Has the product been a good partner in doing business?
7.8
181
Not enough data
Product Direction (% positive)
8.2
485
8.5
8
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.6
78
Not enough data
8.8
84
9.0
5
7.9
70
Not enough data
8.4
74
8.3
5
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
8.3
6
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
79
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
8.3
5
7.9
77
Not enough data
8.2
77
8.0
5
8.2
73
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
75
9.2
6
8.2
75
8.7
5
7.7
69
9.0
5
Mobile & Social
8.1
74
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Not enough data
Content & Documents
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
Project Management
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Generative AI
6.3
8
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and CRM.io are categorized as CRM
Unique Categories
CRM.io has no unique categories
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CRM.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
18.2%
Retail
9.1%
Motion Pictures and Film
9.1%
Media Production
9.1%
Marketing and Advertising
9.1%
Other
45.5%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
CRM.io has no discussions with answers
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