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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free 10 Users Per Month
Bitrix24
Star Rating
(590)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansConfluence
Star Rating
(4,113)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Confluence excels in File Sharing with a score of 9.3, while Bitrix24 lags behind at 7.7. Reviewers mention that Confluence's ability to easily share and collaborate on documents is a standout feature, making it a preferred choice for teams needing seamless file management.
- Reviewers mention that Confluence's Versioning feature scores an impressive 9.2, compared to Bitrix24's 6.7. Users say that the ability to track changes and revert to previous versions is crucial for maintaining document integrity, which Confluence handles exceptionally well.
- Users on G2 highlight Confluence's superior Integration capabilities, scoring 8.9 versus Bitrix24's 6.5. Reviewers mention that Confluence integrates smoothly with various tools like Jira and Trello, enhancing workflow efficiency, while Bitrix24's integrations are seen as more limited.
- Reviewers mention that Confluence's Task Management feature, scoring 8.2, is more robust than Bitrix24's 7.5. Users report that the ability to create, assign, and track tasks within Confluence is intuitive and effective, making project management easier.
- Users say that Confluence shines in Discussions with a score of 8.5, while Bitrix24 scores 7.9. Reviewers mention that the discussion threads in Confluence are well-organized and facilitate better team communication, which is essential for collaborative projects.
- G2 users report that Confluence's Ease of Use is rated at 8.0, slightly higher than Bitrix24's 7.9. Reviewers mention that the user interface of Confluence is more intuitive, allowing new users to adapt quickly without extensive training.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Bitrix24
Free Trial is available
Confluence
Free Trial is available
Ratings
Meets Requirements
8.2
490
8.5
3,518
Ease of Use
7.9
496
8.0
3,548
Ease of Setup
7.7
208
8.2
1,051
Ease of Admin
7.6
187
8.0
817
Quality of Support
7.7
451
8.1
2,388
Has the product been a good partner in doing business?
7.8
177
8.4
737
Product Direction (% positive)
8.2
480
7.5
3,461
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.5
74
Not enough data
8.8
78
Not enough data
7.9
71
Not enough data
8.4
73
Not enough data
8.1
70
Not enough data
7.9
72
Not enough data
8.2
74
Not enough data
Marketing Automation
8.1
74
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
8.0
77
Not enough data
7.9
78
Not enough data
8.3
77
Not enough data
8.2
73
Not enough data
8.0
77
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
73
Not enough data
8.1
72
Not enough data
8.3
71
Not enough data
Platform
8.0
64
Not enough data
7.9
64
Not enough data
7.9
63
Not enough data
7.8
61
Not enough data
7.2
58
Not enough data
7.8
61
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
44
Not enough data
8.7
42
Not enough data
8.7
47
Not enough data
8.9
47
Not enough data
8.4
42
Not enough data
8.2
42
Not enough data
8.2
44
Not enough data
8.4
43
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.0
41
Not enough data
8.9
44
Not enough data
8.3
40
Not enough data
8.2
40
Not enough data
7.8
41
Not enough data
7.9
42
Not enough data
7.8
40
Not enough data
8.1
42
Not enough data
7.7
37
Not enough data
Resource Management
8.1
40
Not enough data
8.3
40
Not enough data
8.6
40
Not enough data
Project Monitoring
7.8
41
Not enough data
7.9
40
Not enough data
8.2
41
Not enough data
Generative AI
6.7
24
Not enough data
7.4
24
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
Conferencing Options
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Application Tools
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
9.0
5
8.5
735
8.0
5
8.4
717
9.0
5
8.8
738
8.7
5
8.3
635
9.0
5
7.8
422
8.7
5
8.7
473
Knowledge Dissemination
8.7
5
8.3
655
8.0
5
8.6
738
8.3
5
9.1
779
9.0
5
8.6
764
8.3
5
8.1
458
7.7
5
7.8
408
8.0
5
8.8
454
8.3
5
8.3
431
8.3
5
8.5
428
Agentic AI - Knowledge Base
Not enough data
7.6
164
Not enough data
7.5
163
Not enough data
7.5
162
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Login Options
Not enough data
9.0
31
Not enough data
8.1
29
Productivity
Not enough data
7.3
28
Not enough data
7.8
28
Not enough data
7.8
30
Not enough data
7.1
28
Not enough data
7.6
29
Customization
Not enough data
7.9
29
Not enough data
8.8
28
Not enough data
8.0
29
Agentic AI - Unified Workspaces
Not enough data
7.1
26
Not enough data
7.4
26
Automation
Not enough data
8.5
41
Not enough data
8.5
39
Not enough data
8.6
40
Administration
Not enough data
8.7
41
Not enough data
8.3
40
Not enough data
9.0
39
Project management
Not enough data
8.9
39
Not enough data
8.3
39
Not enough data
8.5
39
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
7.9
39
Not enough data
8.2
39
Workload
Not enough data
7.9
39
Not enough data
8.5
39
Not enough data
8.7
40
Not enough data
8.1
38
Communication & Collaboration
Not enough data
8.7
39
Not enough data
9.0
41
Not enough data
8.9
41
Cost Management
Not enough data
7.6
39
Not enough data
7.7
39
Not enough data
7.6
39
Integration
Not enough data
8.2
38
Not enough data
8.0
40
Not enough data
7.9
39
Generative AI
Not enough data
8.2
39
Not enough data
8.2
38
Agentic AI - Work Management
Not enough data
7.8
36
Not enough data
7.8
36
Not enough data
8.0
37
Not enough data
8.2
36
Communication
8.2
10
7.0
54
8.0
10
8.5
56
7.4
11
7.7
51
7.4
11
8.1
56
7.8
10
8.3
52
Content & Documents
7.8
10
8.9
56
7.5
10
8.9
56
7.5
10
8.7
54
6.8
10
8.9
56
Controls
7.0
10
8.4
51
7.0
10
8.7
51
7.3
10
8.6
53
7.0
10
8.0
50
7.3
10
8.3
51
Project Management
7.7
10
8.4
52
7.4
11
8.5
53
7.4
11
8.9
50
6.8
10
9.0
50
Remote Collaboration
7.2
10
9.1
52
7.5
10
8.7
53
7.2
10
8.7
52
6.8
10
7.2
51
Generative AI
6.7
10
7.9
51
7.0
11
7.7
50
Agentic AI - Project Collaboration
Not enough data
7.1
48
Not enough data
7.6
48
Collaboration Tools
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Not enough data
Meeting Coordination
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Not enough data
Software Type
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
174
Not enough data
8.5
175
Not enough data
8.5
172
Operations - IT Documentation
Not enough data
8.5
170
Not enough data
8.0
171
Not enough data
8.2
168
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Confluence are categorized as Project Collaboration and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
9.9%
Higher Education
5.9%
Computer Software
5.6%
Telecommunications
3.4%
Other
60.9%
Computer Software
20.9%
Information Technology and Services
19.7%
Internet
6.5%
Financial Services
5.5%
Marketing and Advertising
4.0%
Other
43.4%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
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