Compare Bitrix24 and Confluence 
At a Glance
Market Segments
Small-Business (53.9% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Free 10 Users Per Month
Bitrix24
Star Rating
(600)4.1 out of 5
Market Segments
Small-Business (53.9% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansConfluence
Star Rating
(4,263)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in user experience, particularly due to its deep integrations with tools like JIRA and Slack, which streamline workflows and enhance collaboration. Users appreciate the rich formatting styles and granular permissions that allow for effective access control at both page and item levels.
- Users say that Bitrix24 provides a centralized environment that combines CRM, internal communication, and task management, which is particularly beneficial for small businesses looking for an all-in-one solution. Reviewers highlight its operational clarity and the ability to unify various business functions, making it a cost-effective choice.
- According to verified reviews, Confluence stands out for its ability to centralize team knowledge in a structured manner. Users find it invaluable for documenting project requirements, creating SOPs, and maintaining accessible meeting notes, which enhances team collaboration and information sharing.
- Reviewers mention that while Bitrix24 offers a range of features, some users experience challenges with its setup and ease of use compared to Confluence. The feedback indicates that users sometimes find the interface less intuitive, which can impact the overall user experience.
- G2 reviewers highlight that Confluence's implementation process is quick and user-friendly, with many praising its intuitive onboarding wizard. This ease of setup is a significant advantage for teams looking to get started without extensive training or support.
- Users report that while both platforms have strong support features, Confluence generally receives higher marks for the quality of its support. Reviewers appreciate the responsiveness and helpfulness of the Confluence support team, which can be crucial for teams needing assistance during critical project phases.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Bitrix24
Free Trial is available
Confluence
Free Trial is available
Ratings
Meets Requirements
8.2
496
8.5
3,620
Ease of Use
7.9
503
8.0
3,671
Ease of Setup
7.8
214
8.3
1,170
Ease of Admin
7.7
191
8.0
842
Quality of Support
7.7
455
8.1
2,472
Has the product been a good partner in doing business?
7.8
181
8.5
760
Product Direction (% positive)
8.2
485
7.5
3,564
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.6
78
Not enough data
8.8
84
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
79
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
73
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.2
75
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
74
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.5
783
Not enough data
8.4
739
Not enough data
8.8
785
Not enough data
8.3
655
Not enough data
7.8
438
Not enough data
8.6
524
Knowledge Dissemination
Not enough data
8.3
675
Not enough data
8.6
780
Not enough data
9.2
860
Not enough data
8.6
794
Not enough data
8.1
484
Not enough data
7.8
423
Not enough data
8.7
523
Not enough data
8.4
485
Not enough data
8.5
449
Agentic AI - Knowledge Base
Not enough data
7.7
179
Not enough data
7.6
179
Not enough data
7.6
179
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Login Options
Not enough data
9.4
55
Not enough data
8.7
43
Productivity
Not enough data
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Customization
Not enough data
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Agentic AI - Unified Workspaces
Not enough data
7.9
37
Not enough data
8.2
39
Automation
Not enough data
8.8
59
Not enough data
8.8
58
Not enough data
8.9
61
Administration
Not enough data
8.9
61
Not enough data
8.7
56
Not enough data
9.2
56
Project management
Not enough data
9.0
58
Not enough data
8.6
58
Not enough data
9.0
59
Not enough data
8.7
57
Not enough data
8.6
55
Not enough data
8.1
54
Not enough data
8.7
58
Workload
Not enough data
8.2
56
Not enough data
8.7
58
Not enough data
8.8
58
Not enough data
8.4
56
Communication & Collaboration
Not enough data
8.9
57
Not enough data
9.3
65
Not enough data
9.2
66
Cost Management
Not enough data
8.2
57
Not enough data
8.3
56
Not enough data
8.1
54
Integration
Not enough data
8.4
53
Not enough data
8.2
56
Not enough data
8.2
55
Generative AI
Not enough data
8.4
55
Not enough data
8.4
54
Agentic AI - Work Management
Not enough data
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Communication
8.1
9
7.6
69
7.9
8
8.7
71
7.6
9
8.0
66
7.2
9
8.4
73
7.7
8
8.6
67
Content & Documents
7.7
8
9.0
76
7.7
8
9.0
72
7.5
8
8.8
73
6.7
8
9.0
73
Controls
6.9
8
8.6
64
6.9
8
8.7
65
7.3
8
8.8
68
6.7
8
8.3
64
7.3
8
8.5
66
Project Management
7.5
8
8.5
68
7.4
9
8.7
66
7.4
9
8.9
65
6.5
8
9.2
67
Remote Collaboration
7.2
9
9.1
68
7.8
9
8.9
65
6.9
8
8.9
66
6.9
8
7.6
65
Generative AI
6.3
8
8.3
69
6.8
10
8.1
67
Agentic AI - Project Collaboration
Not enough data
7.6
62
Not enough data
8.0
61
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Management and Discovery - IT Documentation
Not enough data
8.4
177
Not enough data
8.5
182
Not enough data
8.5
181
Operations - IT Documentation
Not enough data
8.4
178
Not enough data
8.0
173
Not enough data
8.2
173
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Confluence are categorized as Project Collaboration and Knowledge Base
Unique Categories
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Website Builder, Help Desk, and Calendar
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.7%
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.2%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
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