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At a Glance
Market Segments
Small-Business (53.7% of reviews)
Enterprise (50.6% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
$0.00
Bitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansWebex Suite
Star Rating
(18,584)4.2 out of 5
Market Segments
Enterprise (50.6% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Bitrix24 offers a comprehensive suite of tools for small businesses, particularly excelling in project management features like task tracking and time management, while Webex Suite is favored by enterprise users for its robust video conferencing capabilities and seamless integration with other enterprise tools.
- Reviewers mention that Webex Suite's screen sharing feature scores higher (9.0) compared to Bitrix24 (8.4), highlighting Webex's superior performance in real-time collaboration during meetings, which is crucial for larger teams.
- G2 users indicate that the ease of use is significantly better in Webex Suite (8.7) than in Bitrix24 (7.9), with many users appreciating the intuitive interface and straightforward navigation that Webex provides, making it easier for new users to adapt.
- Users on G2 report that while both platforms offer live chat features, Webex Suite (9.0) outperforms Bitrix24 (8.8) in terms of reliability and speed, which is essential for maintaining communication in fast-paced environments.
- Reviewers say that Bitrix24's entry-level price of $49.00 is a consideration for small businesses, but many users feel that Webex Suite's free tier provides sufficient functionality for startups and smaller teams, making it a more attractive option for budget-conscious buyers.
- Users report that while Bitrix24 has a positive product direction score (8.2), Webex Suite's overall support quality (8.5) and user satisfaction (8.7) indicate a stronger commitment to customer needs, with many users praising the responsiveness of Webex's support team.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Webex Suite
Basic Plan
$0.00
Our free plan has limited access to certain features, but it's a great way for you to try before you buy.
- Up to 50 min meeting length
- Up to 100 participants
- Screen Sharing
Free Trial
Bitrix24
Free Trial is available
Webex Suite
Free Trial is available
Ratings
Meets Requirements
8.2
492
8.9
14,640
Ease of Use
7.9
498
8.7
14,690
Ease of Setup
7.7
210
8.4
2,906
Ease of Admin
7.7
188
8.5
2,597
Quality of Support
7.7
452
8.5
11,709
Has the product been a good partner in doing business?
7.8
178
8.7
2,491
Product Direction (% positive)
8.2
482
7.8
14,100
Features by Category
Sales Force Automation
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Not enough data
Marketing Automation
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Not enough data
Customer Support
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Not enough data
Reporting & Analytics
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Not enough data
Mobile & Social
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Not enough data
Platform
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Not enough data
Integration
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Not enough data
Ticket and Case Management
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Not enough data
Generative AI
5.0
5
Not enough data
4.3
5
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
Platform
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
File Management
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Not enough data
Administration
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.7
45
Not enough data
8.7
43
Not enough data
8.7
48
Not enough data
8.9
48
Not enough data
8.4
43
Not enough data
8.1
43
Not enough data
8.3
45
Not enough data
8.4
44
Not enough data
Projects
8.1
45
Not enough data
8.4
44
Not enough data
8.1
42
Not enough data
8.9
45
Not enough data
8.2
41
Not enough data
8.1
41
Not enough data
7.7
42
Not enough data
7.9
43
Not enough data
7.7
41
Not enough data
8.1
43
Not enough data
7.7
38
Not enough data
Resource Management
8.0
41
Not enough data
8.3
41
Not enough data
8.7
41
Not enough data
Project Monitoring
7.7
42
Not enough data
7.8
41
Not enough data
8.1
42
Not enough data
Generative AI
6.6
25
Not enough data
7.3
25
Not enough data
Agentic AI - Project Management
8.3
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Content Sharing
Not enough data
9.1
982
Not enough data
9.0
963
Not enough data
8.9
942
Collaboration
Not enough data
8.8
898
Not enough data
9.0
977
Not enough data
9.0
970
Not enough data
8.8
874
Not enough data
9.2
999
Functionality
Not enough data
8.8
880
Not enough data
9.0
979
Not enough data
8.9
881
Agentic AI - Virtual Classroom
Not enough data
7.9
19
Business Instant Messaging
Not enough data
8.6
939
Not enough data
8.8
1043
Not enough data
8.5
957
Business Instant Messaging
Not enough data
9.0
1009
Not enough data
8.9
951
Business Instant Messaging
Not enough data
8.7
900
Not enough data
8.8
960
Not enough data
8.7
867
Generative AI - Business Instant Messaging
Not enough data
8.2
54
AI - Business Instant Messaging
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.1
54
Not enough data
7.8
55
Agentic AI - Business Instant Messaging
Not enough data
7.8
37
Not enough data
7.7
36
Visual Tools
Not enough data
8.6
66
Not enough data
8.7
63
Not enough data
8.5
64
Not enough data
8.4
65
Office Customization
Not enough data
8.9
64
Not enough data
8.7
63
Not enough data
8.6
61
Guest Tools
Not enough data
8.5
60
Not enough data
8.7
60
Not enough data
8.8
57
Collaboration Tools
Not enough data
8.7
63
Not enough data
9.0
64
Not enough data
9.1
64
Not enough data
8.9
62
Agentic AI - Virtual Workspaces
Not enough data
7.9
29
Not enough data
7.6
29
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.8
362
Not enough data
8.8
361
Not enough data
8.6
316
Not enough data
8.7
323
Not enough data
8.8
339
Communication Tools
Not enough data
8.9
340
Not enough data
9.0
362
Integrations
Not enough data
8.7
292
Not enough data
9.0
360
Software Offering
Not enough data
8.8
357
Not enough data
9.2
394
Not enough data
9.0
380
Agentic AI - Collaborative Whiteboard
Not enough data
8.1
23
Not enough data
8.1
23
Not enough data
8.3
23
Presenter Tools
8.3
5
8.9
4895
7.7
5
8.5
4252
|
Verified
7.7
5
8.8
4604
|
Verified
7.7
5
8.9
5118
|
Verified
Conferencing Options
9.0
5
9.0
5261
|
Verified
8.3
5
9.0
5487
|
Verified
Not enough data
9.0
5400
|
Verified
Application Tools
8.7
5
8.8
4344
|
Verified
9.0
5
8.8
4903
|
Verified
8.7
5
8.7
4871
Agentic AI - Screen Sharing
Not enough data
7.7
48
Knowledge Pages
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
Knowledge Dissemination
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Collaboration
Not enough data
9.1
32
Not enough data
8.7
32
Not enough data
8.6
32
Not enough data
8.9
32
Hardware
Not enough data
8.6
32
Not enough data
8.5
32
Security
Not enough data
9.1
32
Not enough data
8.8
32
Agentic AI - Visual Collaboration Platforms
Not enough data
7.0
14
Not enough data
7.5
14
Communication
8.2
10
Not enough data
8.0
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
7.8
10
Not enough data
Content & Documents
7.8
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
6.8
10
Not enough data
Controls
7.0
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
7.0
10
Not enough data
7.3
10
Not enough data
Project Management
7.7
10
Not enough data
7.4
11
Not enough data
7.4
11
Not enough data
6.8
10
Not enough data
Remote Collaboration
7.2
10
Not enough data
7.5
10
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
Generative AI
6.7
10
Not enough data
7.0
11
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
148
|
Verified
9.0
10147
|
Verified
7.9
18
9.1
2951
|
Verified
Feature Not Available
8.8
2633
|
Verified
8.8
68
|
Verified
9.0
3176
|
Verified
8.3
64
|
Verified
9.0
3027
Meeting Coordination
8.5
150
|
Verified
8.7
9137
8.5
144
|
Verified
8.7
8628
|
Verified
8.4
147
|
Verified
8.7
9003
|
Verified
8.4
64
|
Verified
8.8
3156
|
Verified
Software Type
8.2
141
|
Verified
8.6
7732
|
Verified
8.5
66
|
Verified
8.8
3096
|
Verified
8.6
64
|
Verified
9.0
3239
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
87
Not enough data
7.8
83
Not enough data
7.9
85
Calendar View
8.1
8
Not enough data
7.5
8
Not enough data
Shared Calendar
8.1
8
Not enough data
7.9
8
Not enough data
Accessibility
7.5
8
Not enough data
7.9
8
Not enough data
Integration
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Notifications
8.1
7
Not enough data
7.4
7
Not enough data
Generative AI
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
9.2
39
Not enough data
9.3
40
Not enough data
9.4
39
Meeting Automation - AI Meeting Assistants
Not enough data
9.4
38
Not enough data
9.1
40
Not enough data
9.2
39
Meeting Insights - AI Meeting Assistants
Not enough data
9.1
40
Not enough data
9.0
40
Not enough data
9.3
39
Accessibility - AI Meeting Assistants
Not enough data
9.1
39
Not enough data
9.0
38
Not enough data
9.4
37
Agentic AI - AI Meeting Assistants
Not enough data
9.3
14
Not enough data
9.2
14
Not enough data
9.3
14
Not enough data
9.2
14
Platform Basics - VoIP Providers
Not enough data
8.9
11
Not enough data
9.3
10
Not enough data
9.4
9
Not enough data
9.3
10
Not enough data
8.9
9
Not enough data
8.2
10
Basic Communication
Not enough data
8.8
241
Not enough data
8.7
227
Not enough data
8.6
208
Not enough data
9.0
255
Not enough data
9.0
256
Not enough data
8.6
146
Agentic AI - VoIP Providers
Not enough data
7.4
7
Not enough data
8.1
7
Not enough data
7.6
7
Not enough data
6.9
6
Access
Not enough data
8.3
161
Not enough data
8.4
186
Not enough data
8.4
177
Advanced Features
Not enough data
7.9
134
Not enough data
8.2
134
Not enough data
8.6
179
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Extensions
Not enough data
9.0
146
Not enough data
8.9
162
Not enough data
9.0
105
Features
Not enough data
9.0
157
Not enough data
8.8
100
Not enough data
9.0
152
Not enough data
9.1
170
Not enough data
9.1
152
Not enough data
9.1
141
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Webex Suite are categorized as Video Conferencing and Screen Sharing
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Project Management, Employee Intranet, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Webex Suite is categorized as Visual Collaboration Platforms, Business Instant Messaging, UCaaS Platforms, Collaborative Whiteboard, Virtual Workspaces, Virtual Classroom, VoIP Providers, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Suite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Information Technology and Services
17.0%
Computer Software
8.4%
Financial Services
5.0%
Hospital & Health Care
4.9%
Higher Education
3.4%
Other
61.2%
Alternatives
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Is there a method for taking and saving private notes within Webex Meetings?
8 Comments
KH
Manage Notes, Meeting Minutes, and Closed Captions in Cisco Webex Meetings
Article ID:
ng387ab
Last Updated:
Apr 23, 2019
Product:
Webex...Read more
What is the best use for Cisco Jabber?
7 Comments
DL
Best use conferencing and desk top sharing. Read more
Can I conference in a mobile number from the app
7 Comments
MB
I hadnt try this feature to conference a call.
But i think it can be done when u allow the application to call on ur cellphone and u can conference the...Read more
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