Compare Bitrix24 and Box 
At a Glance
Market Segments
Small-Business (54.0% of reviews)
Enterprise (40.4% of reviews)
Entry-Level Pricing
Free
$5.00 Per Month
Bitrix24
Star Rating
(607)4.1 out of 5
Market Segments
Small-Business (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansBox
Star Rating
(5,226)4.2 out of 5
Market Segments
Enterprise (40.4% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 Per Month
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Box excels in handling large media files, making it a reliable choice for industries like broadcasting. Users appreciate its ability to manage sensitive production materials securely, highlighting the effectiveness of its permission controls.
- Users say that Bitrix24 offers a comprehensive solution for small businesses, integrating CRM, task management, and internal communication into a single platform. This unification helps streamline operations, as noted by a founder who values the operational clarity it provides without needing multiple tools.
- Reviewers mention that Box's implementation process is notably quick and intuitive, with many users praising the onboarding experience. This ease of setup allows teams to get started without significant delays, which is a crucial factor for businesses needing immediate solutions.
- According to verified reviews, Bitrix24 shines in its cost-effectiveness, particularly for small businesses. Users highlight its ability to serve as a low-budget ERP, effectively managing HR, projects, and finance, which is a significant advantage for startups and smaller teams.
- G2 reviewers indicate that Box provides superior support quality, with users frequently mentioning responsive customer service and effective troubleshooting. This level of support is essential for organizations that rely on consistent performance and quick resolutions to issues.
- Users report that while Bitrix24 has a solid feature set, it sometimes struggles with user experience, particularly in ease of use and setup compared to Box. Reviewers have noted challenges in navigating the platform, which can hinder productivity for teams looking for a straightforward solution.
Pricing
Entry-Level Pricing
Bitrix24
Free Edition
Free
100% Free for Unlimited Users
- Collaboration
- CRM
- Task Management
Box
Business Starter
$5.00
Per Month
Secure file collaboration, storage and native e-signatures for up to 10 users
- 100 GB of storage
- 2 GB file upload
- 25 file versions
Free Trial
Bitrix24
Free Trial is available
Box
Free Trial is available
Ratings
Meets Requirements
8.2
503
8.8
4,410
Ease of Use
7.9
510
8.7
4,455
Ease of Setup
7.8
220
8.7
1,116
Ease of Admin
7.7
200
8.7
1,005
Quality of Support
7.7
461
8.4
3,048
Has the product been a good partner in doing business?
7.9
190
8.7
897
Product Direction (% positive)
8.2
491
7.7
4,303
Features by Category
Signature Process
Not enough data
9.2
58
Not enough data
9.1
54
Not enough data
9.3
58
Not enough data
9.1
58
Not enough data
8.8
55
Not enough data
9.2
51
Not enough data
9.0
55
Not enough data
9.3
52
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.0
56
Not enough data
9.2
56
Not enough data
9.2
55
Platform
Not enough data
8.8
65
Not enough data
9.2
72
Not enough data
9.0
61
Not enough data
9.3
69
Not enough data
8.8
62
Sales Force Automation
8.5
77
Not enough data
8.2
65
Not enough data
8.6
80
Not enough data
8.9
85
Not enough data
7.8
67
Not enough data
8.4
73
Not enough data
8.0
66
Not enough data
7.8
68
Not enough data
8.1
71
Not enough data
Marketing Automation
8.0
74
Not enough data
8.0
68
Not enough data
8.6
81
Not enough data
7.7
67
Not enough data
Customer Support
7.9
73
Not enough data
7.9
74
Not enough data
8.2
75
Not enough data
8.2
71
Not enough data
7.9
73
Not enough data
Reporting & Analytics
8.2
73
Not enough data
8.1
73
Not enough data
7.6
66
Not enough data
Mobile & Social
8.1
75
Not enough data
8.0
69
Not enough data
8.2
70
Not enough data
Platform
7.9
65
Not enough data
7.7
64
Not enough data
7.9
63
Not enough data
7.7
60
Not enough data
7.0
57
Not enough data
7.8
61
Not enough data
8.0
61
Not enough data
7.7
56
Not enough data
Integration
7.8
59
Not enough data
7.9
60
Not enough data
7.6
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.7
10
Not enough data
9.2
10
Not enough data
8.1
12
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.5
10
Not enough data
8.8
11
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
5
Not enough data
6.7
5
Not enough data
7.8
6
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
7.3
5
Not enough data
File Management
8.6
146
8.6
2958
8.7
150
8.7
3317
8.7
151
8.9
3272
8.4
151
8.3
3172
8.0
141
8.5
2270
Agentic AI - Cloud Content Collaboration
Not enough data
7.2
46
Not enough data
8.0
51
Not enough data
7.6
46
Collaboration
8.7
147
8.7
2851
8.7
149
9.1
3427
8.3
143
7.8
2643
8.3
143
8.3
2558
Administration
8.9
147
8.8
2007
8.7
142
8.7
1864
8.5
141
8.7
1788
8.2
141
8.6
2043
8.5
139
8.7
1665
8.7
146
9.1
2140
Platform
8.8
55
8.9
815
8.4
52
8.5
612
8.4
51
8.6
574
8.6
45
8.5
498
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
47
Not enough data
8.9
47
Not enough data
8.5
42
Not enough data
8.2
41
Not enough data
8.3
44
Not enough data
8.4
44
Not enough data
Projects
8.1
44
Not enough data
8.5
43
Not enough data
8.2
40
Not enough data
8.9
44
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
42
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
37
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.2
41
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.7
8
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Communication
8.3
10
Not enough data
7.9
8
Not enough data
7.8
10
Not enough data
7.5
10
Not enough data
8.0
9
Not enough data
Content & Documents
8.0
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.6
9
Not enough data
7.0
9
Not enough data
7.6
9
Not enough data
Project Management
7.8
9
Not enough data
7.7
10
Not enough data
7.7
10
Not enough data
6.9
9
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
7.2
9
Not enough data
6.9
8
Not enough data
Generative AI
6.7
9
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
7.3
15
Not enough data
8.0
14
Not enough data
7.9
14
File Management
Not enough data
9.0
114
Not enough data
8.5
96
Not enough data
8.3
93
Not enough data
8.8
107
Not enough data
9.0
112
Not enough data
8.6
99
Not enough data
8.4
93
Not enough data
8.2
91
Not enough data
8.4
88
Not enough data
8.8
113
Not enough data
8.9
108
Not enough data
8.7
105
Workflow
Not enough data
8.4
95
Not enough data
8.3
97
Not enough data
8.4
100
Not enough data
8.8
100
Not enough data
8.6
91
Platform
Not enough data
8.6
92
Not enough data
8.9
110
Not enough data
8.6
90
Not enough data
8.7
90
Not enough data
8.6
91
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bitrix24 and Box are categorized as Cloud Content Collaboration
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, CRM, Video Conferencing, Project Management, Employee Intranet, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Box is categorized as AI Agents For Business Operations, Enterprise Content Management (ECM), and E-Signature
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Box
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.2%
Marketing and Advertising
10.4%
Higher Education
5.8%
Computer Software
5.6%
Financial Services
3.7%
Other
60.3%
Higher Education
9.3%
Information Technology and Services
7.5%
Computer Software
6.3%
Education Management
5.6%
Marketing and Advertising
5.5%
Other
65.7%
Alternatives
Discussions
What is Bitrix24 used for?
2 Comments
KL
We utilize Bitrix24 for CRM, Unified Communications and documentation storage. It is a secure way for us to collaborate with partners and customers.Read more
How does bitrix24 make money?
2 Comments
GB
It offers subscription plans for both online and as a self-hosted platformRead more
How does this service differ from Dropbox?
4 Comments
DL
They are very similar. Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features.Read more
Where is Box headed in the near future? Will it become an integrated service?
3 Comments
MM
With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being...Read more
how can i better improve my experience with this program?
3 Comments
DV
Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and...Read more
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