Compare Bitrix24 and Blink Software 
At a Glance
Market Segments
Small-Business (53.9% of reviews)
Enterprise (49.6% of reviews)
Entry-Level Pricing
$49.00 5 Users Per Month
Contact Us
Bitrix24
Star Rating
(600)4.1 out of 5
Market Segments
Small-Business (53.9% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansBlink
Star Rating
(271)4.7 out of 5
Market Segments
Enterprise (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about BlinkSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Blink excels in user-friendliness, with many users finding it intuitive and easy to navigate. This is particularly beneficial for newcomers, as it minimizes the need for extensive training, unlike Bitrix24, which, while praised for its integration of essential tools, can feel overwhelming for some users.
- Users say that Blink's setup process is straightforward, allowing for quick implementation. In contrast, while Bitrix24 also receives positive feedback for its initial setup, some users have noted that it can take a bit longer to fully configure to their specific needs.
- Reviewers mention that Blink provides excellent visibility of tasks and company news, along with easy access to key documents. Bitrix24, on the other hand, is appreciated for its all-in-one platform that combines CRM, project management, and communication tools, but some users feel it lacks the same level of clarity in task management.
- According to verified reviews, Blink shines in its quality of support, with users highlighting responsive assistance and helpful resources. Bitrix24, while generally supportive, has received mixed feedback regarding the timeliness and effectiveness of its customer service.
- G2 reviewers report that Blink has a strong focus on meeting enterprise needs, which resonates well with larger organizations. In contrast, Bitrix24 is more popular among small businesses, which may limit its appeal for users in larger corporate environments seeking robust features.
- Users say that Blink's chat feature is a valuable addition for internal communication, enhancing collaboration among colleagues. Bitrix24, while offering various communication tools, sometimes leads users to feel they are juggling too many features without a clear focus on core functionalities.
Pricing
Entry-Level Pricing
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Blink
Blink pricing
Contact Us
Enterprise discounts available POA
- News feed
- Content hub
- Secure chat
Free Trial
Bitrix24
Free Trial is available
Blink
Free Trial is available
Ratings
Meets Requirements
8.2
496
9.1
249
Ease of Use
7.9
503
9.3
249
Ease of Setup
7.8
214
9.1
161
Ease of Admin
7.7
191
9.0
139
Quality of Support
7.7
455
9.3
217
Has the product been a good partner in doing business?
7.8
181
9.4
124
Product Direction (% positive)
8.2
485
9.8
247
Features by Category
Sales Force Automation
8.4
75
Not enough data
8.2
68
Not enough data
8.6
78
Not enough data
8.8
84
Not enough data
7.9
70
Not enough data
8.4
74
Not enough data
8.1
69
Not enough data
7.9
71
Not enough data
8.2
73
Not enough data
Marketing Automation
8.0
74
Not enough data
8.1
71
Not enough data
8.6
79
Not enough data
7.8
70
Not enough data
Customer Support
8.0
76
Not enough data
7.9
77
Not enough data
8.2
77
Not enough data
8.2
73
Not enough data
8.0
76
Not enough data
Reporting & Analytics
8.3
75
Not enough data
8.2
75
Not enough data
7.7
69
Not enough data
Mobile & Social
8.1
74
Not enough data
8.1
71
Not enough data
8.3
71
Not enough data
Platform
7.9
64
Not enough data
7.8
65
Not enough data
7.9
63
Not enough data
7.7
61
Not enough data
7.1
58
Not enough data
7.8
61
Not enough data
8.1
61
Not enough data
7.7
57
Not enough data
Integration
7.8
60
Not enough data
7.9
60
Not enough data
7.6
58
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
9.0
13
Not enough data
9.4
13
Not enough data
8.3
14
Not enough data
8.7
13
Not enough data
8.7
13
Not enough data
8.8
13
Not enough data
9.0
14
Not enough data
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.1
6
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.1
7
Not enough data
File Management
8.6
146
Not enough data
8.7
150
Not enough data
8.7
151
Not enough data
8.4
151
Not enough data
8.0
141
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
8.7
147
Not enough data
8.7
149
Not enough data
8.3
143
Not enough data
8.3
143
Not enough data
Administration
8.9
147
Not enough data
8.7
142
Not enough data
8.5
141
Not enough data
8.2
141
Not enough data
8.5
139
Not enough data
8.7
146
Not enough data
Platform
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
43
Not enough data
8.7
42
Not enough data
8.8
46
Not enough data
8.9
46
Not enough data
8.5
41
Not enough data
8.2
41
Not enough data
8.3
43
Not enough data
8.5
42
Not enough data
Projects
8.1
43
Not enough data
8.5
42
Not enough data
8.2
40
Not enough data
8.9
43
Not enough data
8.2
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
7.9
41
Not enough data
7.7
39
Not enough data
8.1
41
Not enough data
7.8
36
Not enough data
Resource Management
8.0
39
Not enough data
8.4
39
Not enough data
8.7
39
Not enough data
Project Monitoring
7.7
40
Not enough data
7.8
39
Not enough data
8.1
40
Not enough data
Generative AI
6.6
24
Not enough data
7.2
23
Not enough data
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
Not enough data
8.6
90
Not enough data
8.7
110
Not enough data
8.5
98
Business Instant Messaging
Not enough data
6.4
47
Not enough data
6.0
47
Business Instant Messaging
Not enough data
9.2
97
Not enough data
9.2
98
Not enough data
8.4
75
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conferencing Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Not enough data
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Not enough data
Planning
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Not enough data
Information Distribution
Not enough data
9.2
86
Not enough data
8.1
79
Not enough data
8.9
84
Not enough data
7.6
77
Not enough data
8.1
77
Employee Engagement
Not enough data
8.9
87
Not enough data
8.5
78
Not enough data
9.1
85
Not enough data
7.7
74
Not enough data
9.1
82
Not enough data
9.7
11
Not enough data
8.3
9
Not enough data
9.1
13
User Experience & Accessibility - Employee Communications
Not enough data
9.2
8
Not enough data
9.4
9
Not enough data
8.3
7
Not enough data
9.0
8
Content Distribution - Employee Communications
Not enough data
9.4
8
Not enough data
6.0
7
Not enough data
6.4
7
Additional Features - Employee Communications
Not enough data
9.0
8
Not enough data
7.0
9
Not enough data
8.3
8
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
9
Not enough data
7.9
8
Not enough data
7.6
9
Not enough data
7.2
9
Not enough data
7.7
8
Not enough data
Content & Documents
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
6.7
8
Not enough data
Controls
6.9
8
Not enough data
6.9
8
Not enough data
7.3
8
Not enough data
6.7
8
Not enough data
7.3
8
Not enough data
Project Management
7.5
8
Not enough data
7.4
9
Not enough data
7.4
9
Not enough data
6.5
8
Not enough data
Remote Collaboration
7.2
9
Not enough data
7.8
9
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Generative AI
6.3
8
Not enough data
6.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
8.4
147
|
Verified
Not enough data
7.8
17
Not enough data
Feature Not Available
Not enough data
8.8
67
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Meeting Coordination
8.5
149
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
8.4
146
|
Verified
Not enough data
8.4
63
|
Verified
Not enough data
Software Type
8.2
140
|
Verified
Not enough data
8.5
65
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.1
6
Not enough data
7.8
6
Not enough data
Shared Calendar
8.1
6
Not enough data
7.8
6
Not enough data
Accessibility
7.5
6
Not enough data
8.1
6
Not enough data
Integration
7.8
6
Not enough data
8.1
6
Not enough data
8.1
6
Not enough data
Notifications
8.0
5
Not enough data
7.7
5
Not enough data
Generative AI
7.0
5
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
Core Features
Not enough data
7.7
19
Not enough data
7.0
17
Not enough data
9.2
19
Not enough data
8.6
19
Additional Features-
Not enough data
8.2
19
Not enough data
6.9
18
Not enough data
7.9
17
Interoperability
Not enough data
8.9
20
Not enough data
8.7
19
Not enough data
8.6
17
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
9.7
5
Not enough data
9.0
7
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.6
8
Not enough data
9.4
6
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
8.3
6
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative Tasks - Frontline Worker Communication Platforms
Not enough data
8.2
28
Not enough data
8.6
30
Not enough data
8.0
27
Not enough data
8.6
29
Not enough data
8.7
30
Not enough data
8.7
28
Communication Features - Frontline Worker Communication Platforms
Not enough data
9.3
34
Not enough data
9.2
32
Not enough data
9.0
31
Not enough data
9.0
30
Operations - Frontline Worker Communication Platforms
Not enough data
7.5
30
Not enough data
8.4
33
Not enough data
8.0
27
Not enough data
8.0
27
Agentic AI - Frontline Worker Communication Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
7.6
21
Not enough data
9.6
29
People Analytics - Employee Experience Software
Not enough data
8.1
27
Not enough data
8.4
24
Advanced Features - Employee Experience Software
Not enough data
8.8
24
Not enough data
8.1
26
Not enough data
8.7
22
Employee Improvement - Employee Experience Software
Not enough data
7.9
28
Not enough data
8.0
23
Not enough data
8.7
24
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.6
101
Not enough data
8.6
84
Platform Content
Not enough data
8.6
91
Not enough data
8.3
90
Not enough data
8.3
62
Not enough data
7.4
70
Platform Additional Functionality
Not enough data
8.9
103
Not enough data
8.3
62
Not enough data
9.1
102
Not enough data
8.9
97
Platform
Not enough data
8.5
112
Not enough data
8.5
94
Not enough data
8.5
64
Not enough data
9.1
129
Not enough data
9.2
126
Not enough data
9.1
114
Not enough data
8.7
118
Not enough data
8.6
107
Categories
Categories
Shared Categories
Bitrix24 and Blink are categorized as Employee Intranet
Unique Categories
Bitrix24 is categorized as Project Collaboration, Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Project Management, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Reviews
Reviewers' Company Size
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Blink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.1%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.7%
Financial Services
3.6%
Other
60.7%
Transportation/Trucking/Railroad
45.8%
Hospital & Health Care
8.8%
Logistics and Supply Chain
3.8%
Hospitality
3.1%
Information Technology and Services
2.7%
Other
35.9%
Discussions
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hi Jenny,
thank you for getting in touch. Great to hear that you would like a company calendar to keep up to date with upcoming events. Unfortunately, it...Read more
is there a way to set a folder up on the blink that only selected people can see
1 Comment
Official Response from Blink
Hi Robert, thanks for your question. Absolutely! Blink runs on the concept of teams and users will only see content (including folders) that is shared with...Read more
Is it possible to add a calendar in Hub that everyone could view so they know when events are?
1 Comment
Official Response from Blink
Hello Jenny, Georgie here from the Blink Marketing team.
YES! This is possible - and very handy. Here is the help article to talk you through getting...Read more
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