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At a Glance
Bitly
Bitly
Star Rating
(907)4.5 out of 5
Market Segments
Small-Business (61.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plans
Sprinklr Social
Sprinklr Social
Star Rating
(1,182)4.1 out of 5
Market Segments
Enterprise (49.1% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Bitly excels in user satisfaction, boasting a higher overall score compared to Sprinklr Social. Users appreciate its seamless and efficient link shortening capabilities, which are particularly useful for marketing and social media efforts.
  • Users say that Bitly's ease of use is a standout feature, with many highlighting its intuitive interface that allows for quick and easy URL customization. This contrasts with Sprinklr Social, where some users find the interface less user-friendly, despite its comprehensive features.
  • Reviewers mention that Bitly provides valuable analytical insights, such as click tracking and geolocation data, which help users understand their audience better. In comparison, while Sprinklr Social offers robust social management tools, some users feel it lacks the same level of detailed analytics for link performance.
  • According to verified reviews, Bitly's implementation process is praised for being quick and straightforward, making it accessible for small businesses. On the other hand, Sprinklr Social, while powerful for enterprise-scale management, can present challenges during setup, which may deter smaller teams.
  • Users highlight that Bitly's support quality is commendable, with many noting responsive assistance when issues arise. In contrast, Sprinklr Social's support, while generally good, has received mixed feedback regarding response times and effectiveness.
  • Reviewers appreciate Sprinklr Social's ability to centralize social media management, allowing users to monitor multiple channels from a single dashboard. However, some users feel that this comprehensive approach can lead to a steeper learning curve compared to Bitly's straightforward functionality.
Pricing
Entry-Level Pricing
Bitly
Free
Free
Browse all 5 pricing plans
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
Browse all 2 pricing plans
Free Trial
Bitly
Free Trial is available
Sprinklr Social
Free Trial is available
Ratings
Meets Requirements
9.1
727
8.1
972
Ease of Use
9.4
734
7.5
989
Ease of Setup
9.4
366
7.0
595
Ease of Admin
9.2
256
7.3
433
Quality of Support
8.6
459
7.7
913
Has the product been a good partner in doing business?
9.0
228
8.0
418
Product Direction (% positive)
7.9
680
7.9
952
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
7.6
58
7.1
556
Social Analytics
6.6
45
7.1
363
7.2
46
Feature Not Available
8.4
49
8.2
438
7.6
44
Feature Not Available
7.6
45
Feature Not Available
7.0
43
7.1
223
6.6
43
7.1
229
Reports & Dashboards
8.0
48
8.1
443
8.2
48
8.0
442
8.6
47
8.2
434
7.4
45
Feature Not Available
Agentic AI - Social Media Analytics
Not enough data
6.4
39
Not enough data
6.5
39
Not enough data
6.2
38
Not enough data
6.0
38
Not enough data
6.5
38
Not enough data
Not enough data
Content Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.1
438
Not enough data
URL Shortener
9.3
378
Not enough data
8.5
378
Not enough data
8.1
266
Not enough data
8.5
331
Not enough data
Agentic AI - Digital Sales Room
7.4
11
Not enough data
7.9
16
Not enough data
7.3
11
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
Not enough data
7.3
682
Content & Collaboration
Not enough data
8.5
344
Not enough data
8.0
331
Not enough data
7.6
310
Not enough data
7.9
332
Not enough data
7.9
344
Not enough data
7.3
236
Social Management
Not enough data
8.2
562
Not enough data
8.5
541
Not enough data
Feature Not Available
Not enough data
8.3
567
Not enough data
7.3
417
Not enough data
7.4
243
Not enough data
7.3
201
Agentic AI - Social Media Management
Not enough data
6.4
56
Not enough data
6.6
55
Not enough data
6.5
57
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
7.1
21
Not enough data
Page Customization
8.0
20
Not enough data
8.4
21
Not enough data
7.2
18
Not enough data
8.0
20
Not enough data
Page Optimization
6.2
19
Not enough data
7.4
20
Not enough data
7.3
19
Not enough data
5.9
19
Not enough data
Integrations
6.7
17
Not enough data
6.9
18
Not enough data
7.2
19
Not enough data
Generative AI
6.1
18
Not enough data
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Not enough data
7.7
64
Collection
Not enough data
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Agentic AI - Review Management
Not enough data
7.2
10
Not enough data
7.3
10
Moderation
Not enough data
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Use Cases
Not enough data
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
52
|
Verified
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
54
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Display Options
Not enough data
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.2
52
|
Verified
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
7.2
31
Content Sharing
Not enough data
7.4
30
Not enough data
7.9
30
Not enough data
7.5
29
Not enough data
Feature Not Available
Content Dashboard
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Platform
Not enough data
6.6
27
Not enough data
6.3
29
Not enough data
7.3
28
Not enough data
7.2
27
Agentic AI - Employee Advocacy
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
Not enough data
7.4
488
Monitoring & Listening
Not enough data
8.2
405
Not enough data
7.0
334
Not enough data
8.3
157
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Agentic AI - Social Media Listening Tools
Not enough data
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Data Management & Analysis
Not enough data
7.1
365
Not enough data
8.3
406
Not enough data
7.9
158
Not enough data
7.7
149
8.0
131
Not enough data
Development
Feature Not Available
Not enough data
7.5
98
Not enough data
8.4
120
Not enough data
8.3
111
Not enough data
Formatting
8.2
100
Not enough data
8.7
107
Not enough data
8.7
119
Not enough data
Agentic AI - Penetration Testing
7.3
8
Not enough data
7.3
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
Social Commerce PlatformsHide 16 FeaturesShow 16 Features
Not enough data
7.6
58
Content
Not enough data
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Engagement
Not enough data
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Social Shopping
Not enough data
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Analytics
Not enough data
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Social Customer ServiceHide 14 FeaturesShow 14 Features
Not enough data
7.7
347
Generative AI
Not enough data
6.9
133
Not enough data
Feature Not Available
Process
Not enough data
8.2
266
Not enough data
7.7
242
Not enough data
8.2
248
Channels
Not enough data
7.5
196
Not enough data
8.7
279
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Insight
Not enough data
7.6
199
Not enough data
8.4
276
Not enough data
7.9
223
Not enough data
7.7
233
Conversational Commerce PlatformsHide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
221
Not enough data
Tools
Feature Not Available
Not enough data
8.4
177
Not enough data
Feature Not Available
Not enough data
Metrics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Content Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
89
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Bitly
Bitly
Small-Business(50 or fewer emp.)
61.6%
Mid-Market(51-1000 emp.)
28.7%
Enterprise(> 1000 emp.)
9.7%
Sprinklr Social
Sprinklr Social
Small-Business(50 or fewer emp.)
22.5%
Mid-Market(51-1000 emp.)
28.4%
Enterprise(> 1000 emp.)
49.1%
Reviewers' Industry
Bitly
Bitly
Marketing and Advertising
16.8%
Computer Software
6.9%
Information Technology and Services
5.8%
Non-Profit Organization Management
5.4%
Real Estate
3.2%
Other
61.9%
Sprinklr Social
Sprinklr Social
Marketing and Advertising
14.9%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.9%
Alternatives
Bitly
Bitly Alternatives
BL.INK
BL.INK
Add BL.INK
Uniqode
Uniqode
Add Uniqode
Rebrandly
Rebrandly
Add Rebrandly
TinyURL
TinyURL
Add TinyURL
Sprinklr Social
Sprinklr Social Alternatives
Emplifi
Emplifi
Add Emplifi
Sprout Social
Sprout Social
Add Sprout Social
Hootsuite
Hootsuite
Add Hootsuite
Meltwater
Meltwater
Add Meltwater
Discussions
Bitly
Bitly Discussions
Is possible to customize our own domains in Bitly without incluiding complements as .club or any other link complements?
7 Comments
Ethan L.
EL
I think yes, this is possible to customize your own domains in Bitly without including complements. I have already done this for this website that is for...Read more
Is possible to customize our own domains in Bitly without incluiding complements as .club or any other link complements?
3 Comments
Bibahito B.
BB
Thanks You ...Really I have the same Question on my mind for my domain <a href="http://vpnproapk.com">vpn pro apk</a>Read more
I'm using bitly URL's on my website
3 Comments
Nandla L.
NL
I have used this for my website https://theprayertimings.com/namaz-times-in-lahore/ and it worked well for me.Read more
Sprinklr Social
Sprinklr Social Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
Tommie S.
TS
semrush.com is Great! You pay for what ya get if ya get meRead more
Can I use this for my personal accounts?
1 Comment
Kathrina B.
KB
No you can not. Read more
Monty the Mongoose crying
Sprinklr Social has no more discussions with answers