Users report that Bitfinex has a lower quality of support, with a score of 5.2, while Gate.io shines in this area with a score of 8.6, indicating that users find Gate.io's customer service more responsive and helpful.
Reviewers mention that Bitfinex struggles with product direction, scoring only 5.0, whereas Gate.io receives a much higher score of 8.5, suggesting that users feel more confident in Gate.io's future development and feature enhancements.
G2 users highlight that Bitfinex has a lower ease of use rating at 8.1 compared to Gate.io's 8.9, indicating that users find Gate.io's interface and overall user experience more intuitive and user-friendly.
Users on G2 report that while both platforms cater to small businesses, Bitfinex has a slightly lower percentage of positive reviews from this segment at 83.3%, compared to Gate.io's 81.3%, suggesting that both are well-suited but Gate.io may have a slight edge in user satisfaction among small businesses.
Reviewers say that the ease of setup for Gate.io is rated at 8.5, which is a significant advantage over Bitfinex, as users find it easier to get started with Gate.io's platform.
Users say that while both platforms have a good number of reviews, Bitfinex has only 18 reviews compared to Gate.io's 224, indicating that Gate.io has a larger user base and potentially more diverse feedback on its features and performance.
Pricing
Entry-Level Pricing
Bitfinex
No pricing available
Gate.io
No pricing available
Free Trial
Bitfinex
No trial information available
Gate.io
No trial information available
Ratings
Meets Requirements
7.7
14
8.9
135
Ease of Use
8.1
15
8.8
134
Ease of Setup
Not enough data
8.5
11
Ease of Admin
Not enough data
8.3
10
Quality of Support
5.2
10
8.5
133
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