Users report that Bitfinex has a lower quality of support, with a G2 rating of 5.2, compared to Coinbase Exchange's 6.9, indicating that users may find it more challenging to get timely assistance when needed.
Reviewers mention that Coinbase Exchange excels in ease of setup, scoring 9.0, which suggests that new users can start trading quickly and with minimal hassle, while Bitfinex does not provide a specific score for this criterion.
G2 users highlight that Coinbase Exchange has a higher overall satisfaction in meeting requirements, with a score of 8.2, compared to Bitfinex's 7.7, indicating that users feel Coinbase better fulfills their trading needs.
Users on G2 report that both platforms have the same star rating of 3.8, but the total number of reviews for Coinbase Exchange (118) significantly outweighs Bitfinex (18), suggesting a more established user base and potentially more reliable feedback.
Reviewers say that while both platforms cater primarily to small businesses, Coinbase Exchange has a slightly higher percentage of small-business reviews (82.8%) compared to Bitfinex (83.3%), indicating a strong focus on this market segment for both.
Users say that the product direction for Coinbase Exchange is viewed more positively, with a score of 7.7 compared to Bitfinex's 5.0, suggesting that users feel more confident in Coinbase's future developments and enhancements.
Pricing
Entry-Level Pricing
Bitfinex
No pricing available
Coinbase Exchange
No pricing available
Free Trial
Bitfinex
No trial information available
Coinbase Exchange
No trial information available
Ratings
Meets Requirements
7.7
14
8.2
78
Ease of Use
8.1
15
8.7
79
Ease of Setup
Not enough data
9.2
8
Ease of Admin
Not enough data
9.0
5
Quality of Support
5.2
10
7.0
72
Has the product been a good partner in doing business?
Coinbase is a cryptocurrency exchange allowing buying, selling, transferring, and storing cryptocurrency. However storing crypto in an exchange for the long...Read more
Is Coinbase a good platform?
2 Comments
DP
I lost my investment capital and profits trading online, they kept on requesting for extra funds before a withdrawal request can be accepted and processed,...Read more
Can you get scammed on Coinbase?
2 Comments
MA
After so many attempts in getting my funds back which I lost to a fake platform called truimph fx. I lost the total of $38.000. I needed the profit to...Read more
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