G2 reviewers report that Looker excels in user satisfaction, boasting a significantly higher overall score compared to BIRT. Users appreciate its intuitive interface, which allows for the creation of interactive reports with various charts and graphs, making data visualization straightforward and engaging.
According to verified reviews, Looker has a robust implementation process, with many users highlighting its quick onboarding and ease of setup. This is in contrast to BIRT, where users mention that while it is flexible, it may require more technical knowledge, such as SQL and JavaScript, to fully leverage its capabilities.
Users say that Looker provides excellent support, with a quality rating that outshines BIRT. Reviewers have noted that Looker's support team is responsive and helpful, enhancing the overall user experience, while BIRT users have expressed some challenges in accessing timely support.
Reviewers mention that Looker is particularly strong in creating meaningful dashboards, with users praising its ability to track key performance metrics effectively. In contrast, while BIRT allows for report creation, users feel it lacks the same level of user-friendly dashboard functionality.
G2 reviewers highlight that Looker’s reporting features, such as real-time updates and customizable scorecards, significantly enhance day-to-day usability. BIRT, while capable of generating reports, is often seen as less dynamic and user-friendly, which can hinder its effectiveness in fast-paced environments.
According to recent user feedback, Looker’s ability to share insights easily among team members is a standout feature, making collaboration seamless. BIRT users, however, note that while it is an open-source tool with flexibility, it may not offer the same level of collaborative features that Looker provides.
Pricing
Entry-Level Pricing
BIRT
No pricing available
Looker
No pricing available
Free Trial
BIRT
No trial information available
Looker
Free Trial is available
Ratings
Meets Requirements
8.2
17
8.7
1,091
Ease of Use
7.1
17
8.2
1,096
Ease of Setup
7.1
8
8.2
574
Ease of Admin
8.1
8
8.3
429
Quality of Support
7.4
17
8.6
929
Has the product been a good partner in doing business?
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 Comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Which databases does Looker work with?
1 Comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
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