Compare Birdeye and Verloop.io

At a Glance
Birdeye
Birdeye
Star Rating
(3,947)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plans
Verloop.io
Verloop.io
Star Rating
(230)4.7 out of 5
Market Segments
Mid-Market (47.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verloop.io
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Birdeye excels in providing a comprehensive platform for managing online reputation, with users appreciating the ability to consolidate all reviews in one place. This feature has significantly improved their online presence in a short time.
  • Users say that Verloop.io stands out for its user-friendly interface and seamless integration capabilities. Reviewers highlight the ease of extracting performance reports, which can be automated for daily or monthly insights, making it a practical choice for businesses looking to streamline their reporting processes.
  • According to verified reviews, Birdeye's implementation process is praised for its speed and efficiency, with many users noting the intuitive onboarding experience that helps them get started quickly. This contrasts with Verloop.io, which, while also easy to use, has not received as much recent feedback on its setup process.
  • Reviewers mention that both platforms offer strong customer support, but Birdeye's support is frequently highlighted for its responsiveness and effectiveness in resolving issues, contributing to a higher overall satisfaction among its users.
  • Users report that while Birdeye has a strong focus on small businesses, Verloop.io is more tailored to mid-market companies, which may influence the choice depending on the size and needs of the organization. This segmentation can affect how well each platform meets specific business requirements.
  • G2 reviewers indicate that both products have similar star ratings, but Birdeye's significantly higher volume of recent reviews suggests a more active user base, which can provide potential buyers with greater confidence in its reliability and ongoing development compared to Verloop.io.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Browse all 3 pricing plans
Verloop.io
No pricing available
Free Trial
Birdeye
Free Trial is available
Verloop.io
No trial information available
Ratings
Meets Requirements
9.3
3,398
9.3
181
Ease of Use
9.3
3,453
9.4
183
Ease of Setup
9.1
2,510
9.4
109
Ease of Admin
9.2
2,042
9.2
107
Quality of Support
9.4
3,233
9.4
181
Has the product been a good partner in doing business?
9.4
2,045
9.5
107
Product Direction (% positive)
9.4
3,351
9.3
169
Features by Category
Not enough data
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational MarketingHide 21 FeaturesShow 21 Features
8.7
474
Not enough data
Messenger
8.8
385
|
Verified
Not enough data
8.6
385
|
Verified
Not enough data
8.8
389
|
Verified
Not enough data
8.9
384
|
Verified
Not enough data
Channels
8.9
403
|
Verified
Not enough data
8.9
391
|
Verified
Not enough data
9.0
402
|
Verified
Not enough data
8.1
325
|
Verified
Not enough data
8.3
317
|
Verified
Not enough data
Customers
8.9
390
|
Verified
Not enough data
8.7
378
Not enough data
9.0
387
|
Verified
Not enough data
8.7
372
|
Verified
Not enough data
8.6
353
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
8.4
323
Not enough data
Text Messaging
9.0
268
Not enough data
9.1
269
Not enough data
8.8
243
Not enough data
9.1
276
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
251
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
258
Not enough data
9.0
258
Not enough data
8.6
201
Not enough data
8.4
203
Not enough data
8.3
186
Not enough data
8.6
201
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Local Listing ManagementHide 6 FeaturesShow 6 Features
8.8
579
Not enough data
Listing Management
8.9
453
|
Verified
Not enough data
8.8
422
|
Verified
Not enough data
8.5
380
Not enough data
8.8
446
|
Verified
Not enough data
Performance
8.9
493
|
Verified
Not enough data
9.1
501
|
Verified
Not enough data
8.6
45
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
9.0
434
Not enough data
Local Search Optimization
8.6
215
Not enough data
9.1
372
|
Verified
Not enough data
9.2
383
|
Verified
Not enough data
9.4
399
|
Verified
Not enough data
8.8
356
Not enough data
9.1
388
|
Verified
Not enough data
Not enough data
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Social Media ManagementHide 20 FeaturesShow 20 Features
8.4
532
Not enough data
Content & Collaboration
8.6
417
Not enough data
8.4
410
Not enough data
8.7
419
Not enough data
8.4
400
Not enough data
8.8
410
Not enough data
8.5
410
Not enough data
Social Management
8.7
470
Not enough data
9.0
490
Not enough data
8.5
446
Not enough data
8.9
465
Not enough data
7.9
430
Not enough data
8.4
428
Not enough data
8.4
384
Not enough data
Agentic AI - Social Media Management
8.0
92
Not enough data
8.1
91
Not enough data
7.9
101
Not enough data
8.2
94
Not enough data
8.1
92
Not enough data
8.2
92
Not enough data
8.3
93
Not enough data
8.4
636
Not enough data
Analytics
8.7
491
Not enough data
8.9
485
Not enough data
8.7
464
Not enough data
8.0
413
Not enough data
Customization
8.5
420
Not enough data
8.2
403
Not enough data
8.6
430
Not enough data
8.4
411
Not enough data
Generative AI
8.6
354
Not enough data
8.7
354
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
8.8
17
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
8.5
263
Not enough data
Patient-Centered Functions
9.0
212
Not enough data
9.2
215
Not enough data
8.0
191
Not enough data
8.8
210
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
235
9.1
80
8.7
234
9.4
80
8.7
224
9.4
81
Feature Not Available
9.2
78
Feature Not Available
9.3
71
Platform
9.0
241
9.5
83
8.8
228
9.3
77
8.9
237
9.3
75
8.9
229
9.4
78
Feature Not Available
9.3
65
8.8
224
9.5
72
8.9
237
9.4
76
Generative AI
8.4
159
Not enough data
8.7
151
Not enough data
8.9
727
Not enough data
Feedback Management
8.7
518
Not enough data
Feature Not Available
Not enough data
9.0
602
Not enough data
Feedback Analysis
8.7
525
Not enough data
8.8
530
Not enough data
8.6
521
Not enough data
Feedback Sources
9.5
682
Not enough data
9.1
586
Not enough data
Feature Not Available
Not enough data
8.9
550
Not enough data
Generative AI
8.7
427
Not enough data
8.8
420
Not enough data
Conversational SupportHide 10 FeaturesShow 10 Features
8.7
441
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
9.5
123
|
Verified
9.0
383
|
Verified
9.3
127
|
Verified
8.6
267
9.1
94
9.2
358
|
Verified
9.4
115
|
Verified
8.4
245
9.3
88
Internal Use
8.8
505
|
Verified
9.1
118
|
Verified
9.0
350
|
Verified
9.3
108
|
Verified
8.7
269
9.3
116
|
Verified
8.8
273
9.3
111
9.1
335
|
Verified
9.4
105
|
Verified
8.6
271
9.5
117
|
Verified
AI Content Creation PlatformsHide 6 FeaturesShow 6 Features
8.3
26
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
Answer Engine Optimization (AEO)Hide 10 FeaturesShow 10 Features
Not enough data
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
8.6
53
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
8.5
2,227
Not enough data
Consumer Intelligence
9.2
1942
|
Verified
Not enough data
8.6
1436
|
Verified
Not enough data
8.8
1627
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1628
|
Verified
Not enough data
9.2
1973
|
Verified
Not enough data
Media Monitoring
8.7
1636
|
Verified
Not enough data
8.7
1480
|
Verified
Not enough data
8.4
1276
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
309
Not enough data
8.0
294
Not enough data
8.2
318
Not enough data
8.2
295
Not enough data
8.1
300
Not enough data
8.1
292
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
8.3
13
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
9
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Birdeye
Birdeye
Small-Business(50 or fewer emp.)
49.0%
Mid-Market(51-1000 emp.)
35.6%
Enterprise(> 1000 emp.)
15.4%
Verloop.io
Verloop.io
Small-Business(50 or fewer emp.)
32.7%
Mid-Market(51-1000 emp.)
47.8%
Enterprise(> 1000 emp.)
19.5%
Reviewers' Industry
Birdeye
Birdeye
Hospital & Health Care
9.8%
Real Estate
9.4%
Construction
7.4%
Marketing and Advertising
6.4%
Medical Practice
6.1%
Other
60.8%
Verloop.io
Verloop.io
Financial Services
14.6%
Retail
14.6%
Cosmetics
10.6%
Consumer Services
7.1%
Education Management
5.3%
Other
47.8%
Alternatives
Birdeye
Birdeye Alternatives
SOCi
SOCi
Add SOCi
HighLevel
HighLevel
Add HighLevel
Vendasta AI Platform
Vendasta AI Platform
Add Vendasta AI Platform
Reputation
Reputation
Add Reputation
Verloop.io
Verloop.io Alternatives
yellow.ai
yellow.ai
Add yellow.ai
Drift
Drift
Add Drift
FreshChat
FreshChat
Add FreshChat
TARS
TARS
Add TARS
Discussions
Birdeye
Birdeye Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
Chris F.
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Verloop.io
Verloop.io Discussions
Can I use this for small business as well
2 Comments
Palak  A.
A
Hi Pearl, It would be great if you could visit our website www.verloop.io and schedule a demo with us. We are sure our team will be able to understand...Read more
Can I use verloop for other industries other than retail? and how?
2 Comments
AD
Yes you can.Read more
Why can't we use verloop in mobile?
2 Comments
Pavani M.
PM
Hello , This is pavani Decathlon Murali nagar I’m very to do this work I can improve my skills and time saving good plat form for the product knowledge good...Read more