Compare Birdeye and Textedly 
At a Glance
Market Segments
Small-Business (49.0% of reviews)
Small-Business (67.0% of reviews)
Entry-Level Pricing
Contact Us
Free Trial
Birdeye
Star Rating
(3,944)4.7 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansTextedly
Star Rating
(1,290)4.6 out of 5
Market Segments
Small-Business (67.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 14 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Textedly excels in user-friendliness, with many users appreciating its simple setup and intuitive interface. One user mentioned, "I love how easy Textedly is to use," highlighting its accessibility for those who may not be tech-savvy.
- Users say that Birdeye stands out for its comprehensive review management capabilities. Reviewers have noted that it effectively consolidates all reviews into one platform, making it easier to manage online reputation. One user stated, "Birdeye has been able to improve our online reputation significantly in such a short amount of time."
- According to verified reviews, Textedly's customer support is frequently praised, with users noting the "amazing" service they receive. This level of support can be crucial for businesses that rely on timely communication, especially during events where Textedly shines.
- Reviewers mention that while Textedly offers strong SMS marketing features, such as bulk messaging and scheduling, Birdeye provides a more robust suite of tools for online reputation management, which may be more beneficial for businesses focused on customer feedback and engagement.
- Users highlight that Birdeye's analytics and reporting features are superior, allowing businesses to gain deeper insights into customer sentiment and engagement. One user appreciated the ability to share professional highlights, indicating a focus on enhancing brand visibility.
- G2 reviewers indicate that Textedly is particularly effective for small businesses, with a significant portion of its user base falling into this category. This focus allows it to cater specifically to the needs of smaller operations, as one user noted its value for in-person events and group communications.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Textedly
14-Day Free Trial
Free Trial
50 messages
- 1 Keyword
- To take advantage of everything Textedly has to offer, upgrade to a paid plan.
Free Trial
Birdeye
Free Trial is available
Textedly
Free Trial is available
Ratings
Meets Requirements
9.3
3,393
9.1
1,105
Ease of Use
9.3
3,448
9.0
1,127
Ease of Setup
9.1
2,505
8.7
978
Ease of Admin
9.2
2,034
9.1
667
Quality of Support
9.4
3,228
9.5
1,082
Has the product been a good partner in doing business?
9.4
2,038
9.3
659
Product Direction (% positive)
9.4
3,351
8.9
1,078
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
385
|
Verified
7.6
173
8.6
385
|
Verified
6.4
173
8.8
389
|
Verified
Feature Not Available
8.9
384
|
Verified
7.5
171
Channels
8.9
403
|
Verified
6.5
166
8.9
391
|
Verified
6.8
165
9.0
402
|
Verified
9.2
170
8.1
325
|
Verified
5.9
162
8.3
317
|
Verified
6.3
158
Customers
8.9
390
|
Verified
7.6
168
8.7
378
7.2
166
9.0
387
|
Verified
7.4
168
8.7
372
|
Verified
7.0
164
8.6
353
Feature Not Available
Agentic AI - Conversational Marketing
Feature Not Available
5.4
17
Feature Not Available
5.3
17
8.3
30
5.1
17
8.5
30
5.4
17
8.5
31
5.2
17
Feature Not Available
5.1
17
8.7
31
5.4
17
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
9.0
270
9.3
584
|
Verified
9.1
270
8.6
542
|
Verified
8.8
244
9.0
540
|
Verified
9.1
278
8.1
476
|
Verified
Feature Not Available
Feature Not Available
8.8
242
8.4
477
|
Verified
8.9
253
8.4
527
Feature Not Available
8.0
454
SMS Platform
9.0
260
8.1
481
|
Verified
9.0
260
8.2
469
|
Verified
8.5
202
Feature Not Available
8.3
204
6.7
359
8.2
187
7.4
438
8.5
202
Feature Not Available
Agentic AI - SMS Marketing
7.5
37
7.6
79
7.6
38
7.5
79
7.8
37
7.6
79
7.6
36
7.7
78
7.6
36
7.6
79
7.7
37
7.6
78
Listing Management
8.9
455
|
Verified
Not enough data
8.8
423
|
Verified
Not enough data
8.5
382
Not enough data
8.8
448
|
Verified
Not enough data
Performance
8.9
496
|
Verified
Not enough data
9.1
503
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
216
Not enough data
9.1
373
|
Verified
Not enough data
9.2
384
|
Verified
Not enough data
9.4
400
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
419
Not enough data
8.4(won by default)
412
Not enough data
8.7(won by default)
422
Not enough data
8.4(won by default)
402
Not enough data
8.8(won by default)
413
Not enough data
8.5(won by default)
412
Not enough data
Social Management
8.7(won by default)
470
Not enough data
9.0(won by default)
490
Not enough data
8.5(won by default)
448
Not enough data
8.9(won by default)
467
Not enough data
7.9(won by default)
432
Not enough data
8.3(won by default)
430
Not enough data
8.4(won by default)
385
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
91
Not enough data
7.9(won by default)
101
Not enough data
8.2(won by default)
94
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
92
Not enough data
8.3(won by default)
93
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
235
Not enough data
8.7
234
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
241
Not enough data
8.8
228
Not enough data
8.9
237
Not enough data
8.9
229
Not enough data
Feature Not Available
Not enough data
8.8
224
Not enough data
8.9
237
Not enough data
Generative AI
8.4
159
Not enough data
8.7
151
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
684
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Messaging Channels
Not enough data
9.2
291
Not enough data
Feature Not Available
Not enough data
6.2
246
Not enough data
8.1
266
Administration
Not enough data
8.5
277
Not enough data
7.3
256
Not enough data
Feature Not Available
Not enough data
6.7
248
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
Not enough data
9.0
383
|
Verified
Not enough data
8.6
267
Not enough data
9.2
358
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
505
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.1
335
|
Verified
Not enough data
8.6
271
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1942
|
Verified
8.9
25
8.6
1438
|
Verified
Feature Not Available
8.8
1629
|
Verified
9.0
25
Reporting
Feature Not Available
7.9
25
8.8
1627
|
Verified
7.8
24
9.2
1971
|
Verified
9.2
25
Media Monitoring
8.7
1636
|
Verified
7.4
25
8.7
1479
|
Verified
7.5
25
8.4
1278
7.8
24
In-House Management
Feature Not Available
7.4
24
Feature Not Available
8.1
24
Generative AI
Feature Not Available
8.3
16
Agentic AI - Online Reputation Management
8.1
309
Not enough data
8.0
294
Not enough data
8.2
316
Not enough data
8.2
295
Not enough data
8.1
300
Not enough data
8.1
292
Not enough data
Analysis
Not enough data
Feature Not Available
Not enough data
8.1
231
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaigns
Not enough data
Feature Not Available
Not enough data
8.5
228
Not enough data
9.0
235
Not enough data
8.7
233
Not enough data
Feature Not Available
Not enough data
8.0
228
Engagement
Not enough data
Feature Not Available
Platform
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Mobile Marketing
Not enough data
6.9
22
Not enough data
7.0
22
Not enough data
7.5
22
Not enough data
7.2
22
Not enough data
7.2
22
Not enough data
7.2
22
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
9
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Textedly are categorized as Online Reputation Management, AI Customer Support Agents, SMS Marketing, and Conversational Marketing
Unique Categories
Birdeye is categorized as SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, Patient Engagement, Customer Advocacy, Social Media Management, and Live Chat
Textedly is categorized as AI Writing Assistant, Mobile Marketing, Proactive Notification, and AI Voice Assistants
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Textedly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.4%
Construction
7.4%
Marketing and Advertising
6.3%
Medical Practice
6.1%
Other
61.0%
Non-Profit Organization Management
13.5%
Real Estate
6.3%
Construction
4.8%
Health, Wellness and Fitness
4.5%
Marketing and Advertising
4.1%
Other
66.8%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
How do you use Textedly?
3 Comments
BW
We use Textedly to notify our members about events, updates and deadlines. Works great; less filling ;-)Read more
What is Textedly?
2 Comments
LS
Textedly is a new texting software platform. Great rates and good functionality over the competition. Read more
How come I cant get a helpful person on the phone to fix my issue on my account
2 Comments
GV
Contact support. They are easy to work with. Read more
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