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Compare Birdeye and Text-Em-All 
Featured Products
At a Glance
Market Segments
Small-Business (50.9% of reviews)
Small-Business (47.7% of reviews)
Entry-Level Pricing
Contact Us
Free
Birdeye
Star Rating
(3,712)4.7 out of 5
Market Segments
Small-Business (50.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansText-Em-All
Star Rating
(813)4.8 out of 5
Market Segments
Small-Business (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Text-Em-All. Users appreciate its ability to consolidate communications and manage reviews effectively, with one user noting, "It is REALLY wonderful to hear directly from our guests."
- Users say that Text-Em-All shines in affordability and ease of use, making it a great option for small businesses. Reviewers highlight its remarkable user-friendliness, stating, "I love using Text-Em-All for texting clients and candidates because it saves me time and money."
- According to verified reviews, Birdeye's implementation process is praised for being intuitive, allowing users to quickly get up and running. One user mentioned the convenience of filtering options, making it easy to find exactly what they need without hassle.
- Reviewers mention that while Text-Em-All offers great customer service, Birdeye's support quality is also highly rated, with users noting that it provides timely assistance and effective solutions to their queries.
- Users highlight that both platforms offer strong features for bulk messaging, but Text-Em-All has a slight edge in its text scheduling capabilities, with one user appreciating the straightforward setup for emergency notifications.
- G2 reviewers indicate that while both products meet user requirements well, Birdeye's advanced reporting features and two-way text messaging capabilities provide a more comprehensive solution for businesses looking to enhance customer engagement.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Text-Em-All
Starter
Free
Best for users who want to evaluate the service. Start with a free account and upgrade to Credits or Monthly later.
- Dedicated free account
- Upgrade at anytime
- Browse sample messages
Free Trial
Birdeye
Free Trial is available
Text-Em-All
Free Trial is available
Ratings
Meets Requirements
9.3
3,188
9.4
644
Ease of Use
9.3
3,243
9.5
647
Ease of Setup
9.1
2,323
9.5
465
Ease of Admin
9.3
1,923
9.6
447
Quality of Support
9.4
3,045
9.5
517
Has the product been a good partner in doing business?
9.4
1,925
9.6
428
Product Direction (% positive)
9.5
3,152
8.9
615
Features by Category
Messenger
8.8
384
|
Verified
Not enough data
8.5
382
|
Verified
Not enough data
8.8
386
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
400
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
400
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Text Messaging
9.0
266
9.5
70
9.1
265
9.0
60
8.8
243
9.2
61
9.0
277
8.9
49
Feature Not Available
8.0
35
8.8
241
8.6
55
8.9
252
9.1
66
Feature Not Available
Feature Not Available
SMS Platform
9.0
260
8.9
48
9.0
260
9.0
48
8.5
202
Feature Not Available
8.4
205
7.5
43
8.2
187
7.8
35
8.6
203
7.9
36
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Feature Not Available
7.6
36
Feature Not Available
7.7
37
Feature Not Available
Listing Management
8.9
449
|
Verified
Not enough data
8.8
418
|
Verified
Not enough data
8.5
374
Not enough data
8.8
439
|
Verified
Not enough data
Performance
8.9
489
|
Verified
Not enough data
9.0
489
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
Not enough data
9.1
366
|
Verified
Not enough data
9.2
379
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
354
Not enough data
9.1
385
|
Verified
Not enough data
Content & Collaboration
8.6(won by default)
414
Not enough data
8.4(won by default)
407
Not enough data
8.7(won by default)
414
Not enough data
8.4(won by default)
398
Not enough data
8.8(won by default)
408
Not enough data
8.5(won by default)
405
Not enough data
Social Management
8.7(won by default)
456
Not enough data
8.9(won by default)
462
Not enough data
8.5(won by default)
444
Not enough data
8.8(won by default)
449
Not enough data
7.9(won by default)
426
Not enough data
8.4(won by default)
424
Not enough data
8.4(won by default)
378
Not enough data
Agentic AI - Social Media Management
7.9(won by default)
91
Not enough data
8.1(won by default)
90
Not enough data
8.0(won by default)
91
Not enough data
8.2(won by default)
92
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
91
Not enough data
8.3(won by default)
92
Not enough data
Analytics
8.7
490
Not enough data
8.9
486
Not enough data
8.7
466
Not enough data
8.0
415
Not enough data
Customization
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Not enough data
Generative AI
8.6
354
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
212
Not enough data
8.0
190
Not enough data
8.8
204
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
519
Not enough data
Feature Not Available
Not enough data
9.0
600
Not enough data
Feedback Analysis
8.7
526
Not enough data
8.8
530
Not enough data
8.6
520
Not enough data
Feedback Sources
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
550
Not enough data
Generative AI
8.7
426
Not enough data
8.8
419
Not enough data
Conversational Platform
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
312
Not enough data
Support Automation
8.7
333
Not enough data
8.7
341
Not enough data
8.8
333
Not enough data
8.6
299
Not enough data
Generative AI
8.4
237
Not enough data
8.4
235
Not enough data
Messaging Channels
Not enough data
9.4
178
Not enough data
Feature Not Available
Not enough data
8.5
145
Not enough data
8.5
145
Administration
Not enough data
9.0
151
Not enough data
8.4
128
Not enough data
8.2
120
Not enough data
7.7
115
Platform Basics
Not enough data
6.7
7
Not enough data
Feature Not Available
Not enough data
8.8
7
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.1
7
Not enough data
Feature Not Available
Agentic AI - Church Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Not enough data
Communication
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.1
352
|
Verified
Not enough data
8.4
244
Not enough data
Internal Use
8.8
500
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1838
|
Verified
Not enough data
8.6
1422
|
Verified
Not enough data
8.8
1607
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1597
|
Verified
Not enough data
9.2
1866
|
Verified
Not enough data
Media Monitoring
8.7
1620
|
Verified
Not enough data
8.6
1443
|
Verified
Not enough data
8.4
1272
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
300
Not enough data
8.0
292
Not enough data
8.2
294
Not enough data
8.2
291
Not enough data
8.1
295
Not enough data
8.1
290
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Feature Not Available
Not enough data
7.8
70
Not enough data
9.3
143
Not enough data
Feature Not Available
Not enough data
8.9
129
Not enough data
8.9
104
Categories
Categories
Shared Categories
Birdeye and Text-Em-All are categorized as SMS Marketing
Unique Categories
Birdeye is categorized as Patient Engagement, Payment Processing, Conversational Marketing, Conversational Support, Chatbots, Online Reputation Management, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
Text-Em-All is categorized as Proactive Notification, Emergency Notification, Appointment Reminder, and Church Management
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Text-Em-All
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.9%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Religious Institutions
14.5%
Non-Profit Organization Management
11.2%
Staffing and Recruiting
10.6%
Hospital & Health Care
6.6%
Education Management
5.7%
Other
51.3%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Are you doing any type of upgrades?
2 Comments
Official Response from Text-Em-All
Hello, Dana. We are currently in the process of developing a native mobile app that is expected to be released early next year. We are always looking for new...Read more
are there tutorials anywhere?
2 Comments
CW
There is a 'Help' feature on the website that answers many questions, and you can contact a support person easily through a site form under 'Contact Us'. The...Read more
What are some of the ways to integrate other software.
2 Comments
CW
While I have not used this feature, there are ways to integrate with other apps. The "Help" feature can answer questions. Plus, if you click on "Contact Us"...Read more
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