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Compare Birdeye and SlickText 
Featured Products
At a Glance
Market Segments
Small-Business (50.8% of reviews)
Small-Business (75.2% of reviews)
Entry-Level Pricing
Contact Us
Free Trial
Birdeye
Star Rating
(3,721)4.7 out of 5
Market Segments
Small-Business (50.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSlickText
Star Rating
(1,798)4.8 out of 5
Market Segments
Small-Business (75.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 10 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SlickText excels in customer support, with users highlighting the team's quick response times and willingness to assist. One user mentioned, "The customer service has been amazing anytime I have had questions and or needed assistance," showcasing the platform's commitment to user satisfaction.
- Users say that Birdeye offers a comprehensive solution for managing customer feedback, with features that allow businesses to address service complaints directly. A reviewer noted, "It is REALLY wonderful to hear directly from our guests," emphasizing the platform's effectiveness in enhancing customer relations.
- According to verified reviews, SlickText is praised for its user-friendly interface, making it easy to send and schedule texts without the hassle of recreating lists. Users appreciate the ability to "reach masses without having to create and recreate lists when individuals are added," which streamlines communication efforts.
- Reviewers mention that Birdeye's all-in-one platform simplifies the process of managing reviews, with convenient filtering options that help users find exactly what they need. One user remarked, "Easy to use & everything is consolidated in one place," highlighting the platform's efficiency in handling customer feedback.
- G2 reviewers indicate that while both platforms are easy to use, SlickText slightly edges out with a higher score in ease of setup. Users appreciate the intuitive onboarding process, which allows them to get started quickly and effectively, as noted by a user who found the platform "user friendly and making advertising that much easier."
- Users report that Birdeye, while slightly less favorable in customer support ratings, still provides a solid experience with its review management features. A reviewer mentioned the platform's ability to "view, track, monitor, update, respond to, and manage reviews from all platforms," showcasing its versatility in handling customer interactions.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
SlickText
14-Day Trial
Free Trial
- Free Incoming Messages
- Unlimited contacts
- Picture messaging
Free Trial
Birdeye
Free Trial is available
SlickText
Free Trial is available
Ratings
Meets Requirements
9.3
3,195
9.3
198
Ease of Use
9.3
3,250
9.3
744
Ease of Setup
9.1
2,328
9.2
556
Ease of Admin
9.3
1,926
9.5
145
Quality of Support
9.4
3,051
9.6
182
Has the product been a good partner in doing business?
9.4
1,928
9.7
142
Product Direction (% positive)
9.5
3,159
8.9
177
Features by Category
Messenger
8.8
383
|
Verified
Not enough data
8.5
381
|
Verified
Not enough data
8.8
385
|
Verified
Not enough data
8.9
382
|
Verified
Not enough data
Channels
8.9
399
|
Verified
Not enough data
8.9
389
|
Verified
Not enough data
9.0
399
|
Verified
Not enough data
8.1
323
|
Verified
Not enough data
8.4
315
|
Verified
Not enough data
Customers
8.9
388
|
Verified
Not enough data
8.7
376
Not enough data
9.0
385
|
Verified
Not enough data
8.7
370
|
Verified
Not enough data
8.6
351
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
8.5
30
Not enough data
Feature Not Available
Not enough data
8.6
29
Not enough data
Text Messaging
9.0
267
9.4
127
|
Verified
9.1
265
8.8
93
|
Verified
8.8
243
9.4
115
|
Verified
9.0
277
9.3
108
|
Verified
Feature Not Available
9.2
119
|
Verified
8.8
241
8.9
82
|
Verified
8.9
252
9.0
87
Feature Not Available
8.9
35
SMS Platform
9.0
260
8.7
102
|
Verified
9.0
260
9.1
98
|
Verified
8.6
203
8.8
35
8.4
205
8.3
26
|
Verified
8.2
187
8.9
62
|
Verified
8.6
203
9.0
34
|
Verified
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Feature Not Available
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
449
|
Verified
Not enough data
8.8
417
|
Verified
Not enough data
8.5
375
Not enough data
8.8
439
|
Verified
Not enough data
Performance
8.9
489
|
Verified
Not enough data
9.0
490
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
213
Not enough data
9.1
366
|
Verified
Not enough data
9.2
378
|
Verified
Not enough data
9.4
388
|
Verified
Not enough data
8.8
353
Not enough data
9.1
385
|
Verified
Not enough data
Design and Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaigns
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
412
Not enough data
8.4(won by default)
405
Not enough data
8.7(won by default)
413
Not enough data
8.4(won by default)
396
Not enough data
8.8(won by default)
407
Not enough data
8.5(won by default)
403
Not enough data
Social Management
8.7(won by default)
456
Not enough data
8.9(won by default)
462
Not enough data
8.5(won by default)
442
Not enough data
8.8(won by default)
448
Not enough data
7.9(won by default)
425
Not enough data
8.4(won by default)
423
Not enough data
8.4(won by default)
377
Not enough data
Agentic AI - Social Media Management
7.9(won by default)
90
Not enough data
8.0(won by default)
88
Not enough data
8.0(won by default)
90
Not enough data
8.2(won by default)
91
Not enough data
8.1(won by default)
90
Not enough data
8.2(won by default)
89
Not enough data
8.3(won by default)
90
Not enough data
Analytics
8.7
489
Not enough data
8.9
485
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.6
353
Not enough data
8.7
354
Not enough data
Agentic AI - Experience Management
7.9
55
Not enough data
8.1
54
Not enough data
8.2
54
Not enough data
8.2
54
Not enough data
Responses
9.5
13
Not enough data
9.4
14
Not enough data
8.8
12
Not enough data
Automation - AI Agents
8.6
11
Not enough data
9.1
11
Not enough data
8.9
11
Not enough data
8.9
11
Not enough data
9.2
11
Not enough data
Platform
9.3
12
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
Autonomy - AI Agents
8.3
12
Not enough data
8.3
11
Not enough data
8.5
11
Not enough data
8.2
11
Not enough data
Generative AI
8.8
13
Not enough data
9.3
12
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
213
Not enough data
8.0
191
Not enough data
8.8
204
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
201
Not enough data
9.0
206
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
517
Not enough data
Feature Not Available
Not enough data
9.0
598
Not enough data
Feedback Analysis
8.7
524
Not enough data
8.8
528
Not enough data
8.6
518
Not enough data
Feedback Sources
9.5
668
Not enough data
9.1
580
Not enough data
Feature Not Available
Not enough data
9.0
548
Not enough data
Generative AI
8.7
424
Not enough data
8.7
417
Not enough data
Conversational Platform
8.8
387
Not enough data
Feature Not Available
Not enough data
8.8
342
Not enough data
8.9
311
Not enough data
Support Automation
8.7
332
Not enough data
8.7
340
Not enough data
8.8
332
Not enough data
8.6
298
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Penetration Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
181
Not enough data
8.6
179
Not enough data
8.2
170
Not enough data
Communication
9.0
353
|
Verified
Not enough data
9.1
378
|
Verified
Not enough data
8.6
266
Not enough data
9.2
353
|
Verified
Not enough data
8.4
244
Not enough data
Internal Use
8.8
501
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
267
Not enough data
8.8
272
Not enough data
9.1
331
|
Verified
Not enough data
8.7
271
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1838
|
Verified
Not enough data
8.6
1420
|
Verified
Not enough data
8.8
1606
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1595
|
Verified
Not enough data
9.2
1868
|
Verified
Not enough data
Media Monitoring
8.7
1618
|
Verified
Not enough data
8.6
1441
|
Verified
Not enough data
8.4
1269
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
299
Not enough data
8.0
290
Not enough data
8.2
292
Not enough data
8.2
288
Not enough data
8.1
292
Not enough data
8.1
288
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and SlickText are categorized as SMS Marketing and Conversational Marketing
Unique Categories
Birdeye is categorized as Patient Engagement, Payment Processing, Conversational Support, Chatbots, Online Reputation Management, Multi-Location Marketing Platforms, Social Media Suites, Local SEO, AI Content Creation Platforms, Local Listing Management, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
SlickText is categorized as Pop-Up Builder and QR Code Generator
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SlickText
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.3%
Other
60.7%
Non-Profit Organization Management
8.1%
Retail
7.5%
Marketing and Advertising
6.9%
Health, Wellness and Fitness
6.3%
Religious Institutions
4.2%
Other
67.0%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Do you have an app for the iPhone?
4 Comments
Official Response from SlickText
Yes we have a mobile app! You can download our free iOS app in the iTunes app store by searching for "SlickText". Our app is supported on both the iPhone and...Read more
Do you have an app for Android?
3 Comments
Official Response from SlickText
Yes we have a mobile app! You can download our free Android app in the Google Play store. Just search for "SlickText".Read more
What is SlickText used for?
3 Comments
AN
SlickText is used for two-way mobile communication that especially helps businesses, organizations, and groups send and receive messages on the go.Read more
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