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At a Glance
Market Segments
Small-Business (51.1% of reviews)
Enterprise (64.2% of reviews)
Entry-Level Pricing
Contact Us
Contact Us 1 Licence Per Month
Birdeye
Star Rating
(3,690)4.7 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansSingleInterface
Star Rating
(100)4.7 out of 5
Market Segments
Enterprise (64.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Birdeye and SingleInterface have a strong star rating of 4.7, indicating overall satisfaction, but Birdeye has a larger user base with 3,380 reviews compared to SingleInterface's 83, suggesting a more established presence in the market.
- Reviewers mention that Birdeye excels in reputation management with a score of 9.3, while SingleInterface falls slightly behind at 8.9. Users appreciate Birdeye's comprehensive tools for managing online reviews and customer feedback.
- G2 users highlight SingleInterface's superior AI capabilities, scoring 9.6 compared to Birdeye's 8.5. Reviewers note that SingleInterface's AI features enhance automation and efficiency in marketing tasks.
- Users on G2 report that SingleInterface shines in website performance, achieving a score of 9.8, while Birdeye scores 8.9. Reviewers appreciate SingleInterface's user-friendly website design and functionality.
- Reviewers mention that both products offer similar ease of use, with Birdeye scoring 9.3 and SingleInterface at 9.2. However, users note that Birdeye's setup process is slightly more straightforward, scoring 9.1 compared to SingleInterface's 9.0.
- Users say that both platforms provide excellent support, with Birdeye scoring 9.4 and SingleInterface at 9.1. Reviewers appreciate Birdeye's responsive customer service and extensive knowledge base, which enhances the user experience.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
SingleInterface
Essential
Contact Us
1 Licence Per Month
Establish visibility & drive growth for your business locations
- Digital Presence Management
- Publisher Profile Management
- Review Management
Free Trial
Birdeye
Free Trial is available
SingleInterface
Free Trial is available
Ratings
Meets Requirements
9.3
3,160
9.0
91
Ease of Use
9.3
3,215
9.2
94
Ease of Setup
9.1
2,300
8.9
91
Ease of Admin
9.3
1,911
9.2
26
Quality of Support
9.4
3,020
9.1
91
Has the product been a good partner in doing business?
9.4
1,913
9.5
25
Product Direction (% positive)
9.5
3,124
10.0
90
Features by Category
Messenger
8.8
384
|
Verified
10.0
9
8.5
382
|
Verified
9.6
8
8.8
386
|
Verified
9.4
9
8.9
383
|
Verified
9.6
9
Channels
8.9
400
|
Verified
9.6
8
8.9
390
|
Verified
9.8
9
9.0
400
|
Verified
9.8
7
8.1
324
|
Verified
9.8
8
8.3
316
|
Verified
9.8
8
Customers
8.9
389
|
Verified
9.8
8
8.7
377
9.8
7
9.0
386
|
Verified
9.8
8
8.7
371
|
Verified
9.4
6
8.6
352
9.2
6
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
Administration
Not enough data
8.8
23
Not enough data
8.9
23
Not enough data
7.9
21
Not enough data
7.5
19
Not enough data
8.5
19
Agentic AI - Location-Based Marketing Features
Not enough data
7.5
10
Not enough data
7.8
10
Marketing
Not enough data
8.5
24
Not enough data
8.4
23
Not enough data
9.0
23
Not enough data
9.2
23
Call Analytics
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Agent Performance Management
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Generative AI
Not enough data
9.0
5
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Tools
Not enough data
8.7
36
Not enough data
8.0
35
Not enough data
7.9
33
Not enough data
8.9
33
Not enough data
9.0
32
Customer Tools
Not enough data
9.2
30
Not enough data
8.8
31
Not enough data
8.4
31
Not enough data
8.5
31
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
7.6
16
Not enough data
8.0
16
Not enough data
7.9
16
Not enough data
8.1
16
Not enough data
8.0
16
Text Messaging
9.0
267
Not enough data
9.1
266
Not enough data
8.8
244
Not enough data
9.0
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
261
Not enough data
9.0
261
Not enough data
8.6
203
Not enough data
8.4
206
Not enough data
8.2
188
Not enough data
8.6
204
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
446
|
Verified
8.3
53
8.8
417
|
Verified
8.1
51
8.5
373
8.3
50
8.8
438
|
Verified
9.0
50
Performance
8.9
488
|
Verified
8.8
52
9.0
487
|
Verified
9.0
52
Payment Processing
8.9
42
Not enough data
9.0
42
Not enough data
9.3
42
Not enough data
8.7
38
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.2
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
214
9.0
33
9.1
366
|
Verified
9.2
34
9.2
379
|
Verified
9.4
34
9.4
388
|
Verified
8.6
33
8.8
354
8.2
32
9.1
385
|
Verified
9.2
34
Content & Collaboration
8.6(won by default)
412
Not enough data
8.4(won by default)
405
Not enough data
8.7(won by default)
412
Not enough data
8.4(won by default)
396
Not enough data
8.8(won by default)
406
Not enough data
8.5(won by default)
403
Not enough data
Social Management
8.7(won by default)
454
Not enough data
8.9(won by default)
455
Not enough data
8.5(won by default)
442
Not enough data
8.8(won by default)
445
Not enough data
7.9(won by default)
424
Not enough data
8.4(won by default)
422
Not enough data
8.4(won by default)
376
Not enough data
Agentic AI - Social Media Management
7.9(won by default)
90
Not enough data
8.1(won by default)
89
Not enough data
8.0(won by default)
90
Not enough data
8.2(won by default)
91
Not enough data
8.1(won by default)
91
Not enough data
8.2(won by default)
90
Not enough data
8.3(won by default)
91
Not enough data
Analytics
8.7
489
Not enough data
8.9
485
Not enough data
8.7
466
Not enough data
8.0
414
Not enough data
Customization
8.5
422
Not enough data
8.2
405
Not enough data
8.6
432
Not enough data
8.4
413
Not enough data
Generative AI
8.6
354
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.8
13
Not enough data
Automation - AI Agents
8.3
12
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
14
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
210
Not enough data
9.2
210
Not enough data
8.0
190
Not enough data
8.8
204
Not enough data
7.8
188
Not enough data
Operations
8.8
214
Not enough data
8.7
203
Not enough data
8.2
206
Not enough data
8.8
200
Not enough data
9.0
204
Not enough data
8.0
195
Not enough data
7.9
189
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
239
Not enough data
8.8
226
Not enough data
8.9
235
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
9.0
236
Not enough data
Generative AI
8.4
155
Not enough data
8.7
150
Not enough data
Collection
Not enough data
9.0
21
Not enough data
8.8
23
Not enough data
8.9
23
Not enough data
8.7
21
Not enough data
8.3
21
Agentic AI - Review Management
Not enough data
8.3
12
Not enough data
9.2
12
Moderation
Not enough data
8.9
21
Not enough data
9.0
21
Not enough data
9.1
21
Use Cases
Not enough data
8.7
20
Not enough data
9.0
20
Not enough data
8.9
20
Administration
Not enough data
8.0
20
Not enough data
8.2
19
Not enough data
8.4
18
Not enough data
8.7
18
Not enough data
8.2
18
Display Options
Not enough data
8.4
19
Not enough data
8.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Generative AI
Not enough data
8.8
19
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
600
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
530
Not enough data
8.6
521
Not enough data
Feedback Sources
9.5
669
Not enough data
9.1
582
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
427
Not enough data
8.7
420
Not enough data
Conversational Platform
8.8
386
Not enough data
Feature Not Available
Not enough data
8.8
341
Not enough data
8.9
311
Not enough data
Support Automation
8.7
332
Not enough data
8.7
339
Not enough data
8.8
331
Not enough data
8.6
298
Not enough data
Generative AI
8.4
236
Not enough data
8.4
234
Not enough data
Payment
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Checkout
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Help and support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
8.6
182
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
354
|
Verified
Not enough data
9.1
379
|
Verified
Not enough data
8.6
267
Not enough data
9.2
353
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
499
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
268
Not enough data
8.8
273
Not enough data
9.2
332
|
Verified
Not enough data
8.7
272
Not enough data
Content Generation - AI Content Creation Platforms
7.6
24
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.5
49
Not enough data
8.6
49
Not enough data
Consumer Intelligence
9.2
1820
|
Verified
Not enough data
8.6
1419
|
Verified
Not enough data
8.8
1602
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1592
|
Verified
Not enough data
9.2
1855
|
Verified
Not enough data
Media Monitoring
8.7
1617
|
Verified
Not enough data
8.6
1439
|
Verified
Not enough data
8.4
1269
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
297
Not enough data
8.0
289
Not enough data
8.2
290
Not enough data
8.2
288
Not enough data
8.1
292
Not enough data
8.1
287
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Omnichannel Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
8.3
7
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.6
7
Not enough data
8.1
6
Not enough data
9.0
7
Not enough data
Automation
8.8
7
Not enough data
9.3
7
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
7.9
7
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and SingleInterface are categorized as Conversational Marketing, Local SEO, and Local Listing Management
Unique Categories
Birdeye is categorized as SMS Marketing, Patient Engagement, Payment Processing, Conversational Support, Chatbots, Online Reputation Management, Multi-Location Marketing Platforms, Social Media Suites, AI Content Creation Platforms, Experience Management, Social Media Management, AI Agents For Business Operations, AI Customer Support Agents, Feedback Analytics, Customer Advocacy, Live Chat, and Answer Engine Optimization (AEO)
SingleInterface is categorized as Omnichannel Commerce, Conversation Intelligence, Retail Management Software, Review Management, Store Locator, and Location-Based Marketing
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SingleInterface
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.7%
Real Estate
9.3%
Construction
7.5%
Medical Practice
6.4%
Marketing and Advertising
6.2%
Other
60.7%
Financial Services
21.1%
Retail
15.8%
Automotive
13.7%
Manufacturing
7.4%
Health, Wellness and Fitness
5.3%
Other
36.8%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
SingleInterface has no discussions with answers
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