G2 reviewers report that Birdeye excels in overall user satisfaction, boasting a significantly higher G2 Score compared to JustCall. Users appreciate features like the ability to consolidate reviews into one platform, which has notably improved their online reputation in a short time.
Users say that JustCall is particularly effective for cold calling, thanks to its parallel dialing and power dialing capabilities. Reviewers highlight the ease of initial setup, making it a strong choice for teams looking to get started quickly.
According to verified reviews, Birdeye stands out for its quality of support, with users frequently mentioning the responsiveness and helpfulness of the support team. This contrasts with JustCall, where users have expressed some concerns about the quality of support being less satisfactory.
Reviewers mention that Birdeye offers a more user-friendly experience overall, with higher ratings in ease of use and setup. Users have noted that the intuitive onboarding process makes it easier to integrate into their daily operations.
G2 reviewers highlight that JustCall allows multiple users to access the platform with their own logins, which facilitates team collaboration. This feature is particularly beneficial for teams that need to manage ongoing conversations collectively.
Users report that while Birdeye has a broader range of features for managing customer interactions, JustCall's focus on telephony and messaging provides a solid solution for businesses primarily engaged in direct outreach and communication.
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I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Will you be releasing an update on the Android app to enable the use of saved-reply templates?
3 Comments
NS
This is probably better directed to your company's JustCall support rep, as it's probably feedback they need to hear to implement this featureRead more
What is the reason you can not copy and paste in the texting portion?
2 Comments
JV
I do ctrl+C and ctrl+v to paste. It works for me on windows.Read more
Can I send video or audio messages to my clients?
2 Comments
Official Response from JustCall
Yes, JustCall users can send video and audio messages using the MMS feature.
Joseph, you can set up automation for sending short follow-up audio or video...Read more
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