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Compare Birdeye and Right Choice 
Featured Products
At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (44.9% of reviews)
Entry-Level Pricing
Contact Us
Free Trial Per Month
Birdeye
Star Rating
(3,890)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansRight Choice
Star Rating
(160)5.0 out of 5
Market Segments
Small-Business (44.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Right Choice. Users appreciate features like AI-driven responses to reviews, which simplify engagement and enhance customer interaction.
- Users say that Birdeye's automated messaging system is a standout feature, helping businesses gather more positive reviews effortlessly. This has led to noticeable improvements in client ratings, a benefit that many users have highlighted in their feedback.
- Reviewers mention that Right Choice offers a user-friendly interface for managing client listings, making it particularly convenient for businesses that rely on Google My Business and Apple Connect. This ease of integration is a key advantage for users looking to streamline their operations.
- According to verified reviews, while Right Choice has a higher star rating, it has significantly fewer reviews overall, which may limit the reliability of its ratings. In contrast, Birdeye's extensive user base provides a more comprehensive view of its performance and capabilities.
- Users highlight that Right Choice's keyword ranker is a valuable tool for targeting specific audiences, especially in niche markets like edtech. This feature has been praised for its effectiveness in helping businesses refine their marketing strategies.
- G2 reviewers note that Birdeye's implementation process is quick and intuitive, with many users appreciating the onboarding experience. This contrasts with Right Choice, where some users have found the setup to be less straightforward, despite its overall ease of use.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Right Choice
Free Trial
Free Trial
Per Month
Free Trial for 1 Local Business Profile
- 1 Listing Audit
- Suspension Score
- Profile Strength
Free Trial
Birdeye
Free Trial is available
Right Choice
Free Trial is available
Ratings
Meets Requirements
9.3
3,346
9.8
151
Ease of Use
9.3
3,401
9.8
152
Ease of Setup
9.1
2,462
9.7
101
Ease of Admin
9.2
2,001
9.2
12
Quality of Support
9.4
3,181
9.7
151
Has the product been a good partner in doing business?
9.4
2,004
9.2
13
Product Direction (% positive)
9.4
3,309
10.0
152
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
8.8
384
|
Verified
Not enough data
8.6
384
|
Verified
Not enough data
8.8
388
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
402
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
401
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Business Tools
Not enough data
10.0
94
Not enough data
9.9
91
Not enough data
10.0
88
Not enough data
10.0
92
Not enough data
10.0
93
Customer Tools
Not enough data
10.0
92
Not enough data
10.0
91
Not enough data
9.9
90
Not enough data
10.0
92
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
9.8
8
Not enough data
10.0
6
Not enough data
9.8
9
Not enough data
9.8
8
Not enough data
9.8
7
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.8
244
Not enough data
9.1
278
Not enough data
Feature Not Available
Not enough data
8.8
242
Not enough data
8.9
253
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
260
Not enough data
9.0
260
Not enough data
8.5
202
Not enough data
8.3
204
Not enough data
8.2
187
Not enough data
8.5
202
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
453
|
Verified
10.0
93
8.8
421
|
Verified
10.0
91
8.5
379
10.0
98
8.8
445
|
Verified
10.0
100
Performance
8.9
492
|
Verified
10.0
91
9.0
497
|
Verified
10.0
94
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
215
9.9
149
9.1
372
|
Verified
9.9
150
9.2
383
|
Verified
10.0
152
9.4
399
|
Verified
9.9
149
8.8
356
9.7
146
9.1
388
|
Verified
9.9
148
SEO Auditing & Monitoring
Not enough data
9.9
120
Not enough data
10.0
114
Not enough data
10.0
118
Not enough data
10.0
108
Agentic AI - SEO Tools
Not enough data
10.0
8
Not enough data
9.8
8
Not enough data
9.4
9
Not enough data
9.8
7
Not enough data
10.0
8
Not enough data
9.8
8
Not enough data
10.0
10
SEO Content & Rankings
Not enough data
9.8
105
Not enough data
10.0
119
Not enough data
10.0
107
Not enough data
10.0
120
Not enough data
10.0
117
SEO Reporting
Not enough data
10.0
116
Not enough data
10.0
114
Not enough data
10.0
113
Not enough data
9.9
120
Generative AI
Not enough data
10.0
120
Not enough data
10.0
118
Content & Collaboration
8.6(won by default)
419
Not enough data
8.4(won by default)
411
Not enough data
8.7(won by default)
421
Not enough data
8.4(won by default)
402
Not enough data
8.8(won by default)
412
Not enough data
8.5(won by default)
412
Not enough data
Social Management
8.7(won by default)
468
Not enough data
9.0(won by default)
488
Not enough data
8.5(won by default)
448
Not enough data
8.8(won by default)
466
Not enough data
7.9(won by default)
432
Not enough data
8.3(won by default)
430
Not enough data
8.4(won by default)
385
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
92
Not enough data
8.1(won by default)
90
Not enough data
7.9(won by default)
100
Not enough data
8.2(won by default)
93
Not enough data
8.1(won by default)
92
Not enough data
8.2(won by default)
91
Not enough data
8.3(won by default)
92
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
235
Not enough data
8.7
234
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
241
Not enough data
8.8
228
Not enough data
8.9
237
Not enough data
8.9
229
Not enough data
Feature Not Available
Not enough data
8.8
224
Not enough data
8.9
237
Not enough data
Generative AI
8.4
158
Not enough data
8.7
151
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
683
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
Not enough data
9.0
383
|
Verified
Not enough data
8.6
268
Not enough data
9.2
358
|
Verified
Not enough data
8.4
246
Not enough data
Internal Use
8.8
505
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
270
Not enough data
8.8
274
Not enough data
9.1
334
|
Verified
Not enough data
8.7
272
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1914
|
Verified
10.0
122
8.6
1436
|
Verified
10.0
124
8.8
1623
|
Verified
10.0
126
Reporting
Feature Not Available
9.8
99
8.8
1616
|
Verified
9.9
101
9.2
1945
|
Verified
10.0
123
Media Monitoring
8.7
1632
|
Verified
9.8
110
8.7
1471
|
Verified
9.8
109
8.4
1276
9.9
108
In-House Management
Feature Not Available
9.8
94
Feature Not Available
Feature Not Available
Generative AI
Feature Not Available
10.0
121
Agentic AI - Online Reputation Management
8.0
306
10.0
7
8.0
293
10.0
6
8.2
307
10.0
9
8.2
292
9.6
9
8.1
297
9.8
8
8.1
292
10.0
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.5
9
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Right Choice are categorized as Multi-Location Marketing Platforms, Local Listing Management, Local SEO, Online Reputation Management, and SEO Tools
Unique Categories
Birdeye is categorized as Answer Engine Optimization (AEO), AI Content Creation Platforms, Feedback Analytics, AI Agents For Business Operations, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, Chatbots, Social Media Suites, Social Media Management, Live Chat, Marketing Automation, and AI Customer Support Agents
Right Choice is categorized as Store Locator
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Right Choice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.4%
Marketing and Advertising
6.2%
Medical Practice
6.2%
Other
61.1%
Retail
20.9%
Automotive
13.3%
Hospitality
10.1%
Health, Wellness and Fitness
7.0%
Education Management
5.7%
Other
43.0%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
Right Choice has no discussions with answers
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