Compare BirdEye, Reputation Loop, and Yext

Pricing

 
Free Trial
Free Trial Unavailable
Free Trial
BirdEye
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.3
7.5
8.3
Ease of Use
Ease of Use
9.3
7.7
8.2
Ease of Setup
Ease of Setup
9.1
6.9
8.2
Ease of Admin
Ease of Admin
9.4
7.9
8.2
Quality of Support
Quality of Support
9.4
8.0
8.3
Ease of Doing Business With
Ease of Doing Business With
9.6
8.3
8.1
Product Direction (% positive)
Product Direction (% positive)
9.5
6.8
7.6
Meets Requirements
BirdEye
9.3
Reputation Loop
7.5
Yext
8.3
Ease of Use
BirdEye
9.3
Reputation Loop
7.7
Yext
8.2
Ease of Setup
BirdEye
9.1
Reputation Loop
6.9
Yext
8.2
Ease of Admin
BirdEye
9.4
Reputation Loop
7.9
Yext
8.2
Quality of Support
BirdEye
9.4
Reputation Loop
8.0
Yext
8.3
Ease of Doing Business With
BirdEye
9.6
Reputation Loop
8.3
Yext
8.1
Product Direction (% positive)
BirdEye
9.5
Reputation Loop
6.8
Yext
7.6

Features

Consumer Intelligence
Customer Feedback
BirdEye
9.2
Reputation Loop
6.7
Yext
8.5
Competitive Intelligence
BirdEye
9.0
Reputation Loop
Not enough data available
Yext
7.6
Sentiment Analysis
BirdEye
8.9
Reputation Loop
Not enough data available
Yext
7.9
Reporting
Revenue Reporting
BirdEye
10.0
Reputation Loop
Not enough data available
Yext
7.5
Corporate Reporting
BirdEye
9.1
Reputation Loop
Not enough data available
Yext
8.3
Dashboard
BirdEye
9.1
Reputation Loop
5.7
Yext
8.7
Media Monitoring
Social Networks Monitoring
BirdEye
9.0
Reputation Loop
Not enough data available
Yext
8.1
Social Media Management
BirdEye
9.1
Reputation Loop
Not enough data available
Yext
8.0
Digital Media Monitoring
BirdEye
8.8
Reputation Loop
Not enough data available
Yext
7.9
In-House Management
Employee Performance
BirdEye
9.2
Reputation Loop
Not enough data available
Yext
7.8
Team Workflow
BirdEye
8.9
Reputation Loop
Not enough data available
Yext
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.9%
100.0%
32.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.7%
0%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.4%
0%
47.5%
BirdEye
Small-Business
72.9%
Mid-Market
20.7%
Enterprise
6.4%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%

Reviewers' Industry

 
Hospital & Health Care
12.8%
Marketing and Advertising
33.3%
Marketing and Advertising
19.6%
 
Medical Practice
9.9%
Management Consulting
13.3%
Hospital & Health Care
9.3%
 
Health, Wellness and Fitness
8.5%
Internet
13.3%
Retail
7.2%
 
Marketing and Advertising
8.2%
Veterinary
6.7%
Restaurants
7.2%
 
Construction
7.3%
Medical Practice
6.7%
Financial Services
6.2%
 
Other
53.4%
Other
26.7%
Other
50.5%
BirdEye
Hospital & Health Care
12.8%
Medical Practice
9.9%
Health, Wellness and Fitness
8.5%
Marketing and Advertising
8.2%
Construction
7.3%
Other
53.4%
Reputation Loop
Marketing and Advertising
33.3%
Management Consulting
13.3%
Internet
13.3%
Veterinary
6.7%
Medical Practice
6.7%
Other
26.7%
Yext
Marketing and Advertising
19.6%
Hospital & Health Care
9.3%
Retail
7.2%
Restaurants
7.2%
Financial Services
6.2%
Other
50.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

G2 User

I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore.

Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Legal Services

Birdeye lured us in with promises, but they didn't deliver. They are the master of the hard pitch but in the end they get you to pay a lot of money for almost no value added. Actually none in our case. For a review company it does not have the ability to...

Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

 
BirdEye
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
G2 User in Legal Services

Birdeye lured us in with promises, but they didn't deliver. They are the master of the hard pitch but in the end they get you to pay a lot of money for almost no value added. Actually none in our case. For a review company it does not have the ability to...

Reputation Loop
Most Helpful Favorable Review
G2 User

I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore.

Most Helpful Critical Review
Adam D.
Agency in Marketing and Advertising

The interface is not very good. The explanations for many of the options are incomplete or incomprehensible.

Yext
Most Helpful Favorable Review
Richard B.
Administrator in Human Resources

That Yext feeds all the major online directories through a single interface and updates happen within 24 hours with a single correction.

Most Helpful Critical Review
Chelsea W.
User in Design

It seems like its an over glorified product for something that can be done on your own. We may not have experimented with it enough to understand its true potential - but for a small business it didn't seem like a necessity.

Screenshots

 
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5 of 6
6 of 6
No screenshots provided
1 of 5
2 of 5
3 of 5
4 of 5
5 of 5
Reputation Loop
No screenshots provided

Videos

 

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Reputation Loop
No videos provided
Yext

Downloads

 No downloads providedNo downloads provided
Reputation Loop
No downloads provided
Yext
No downloads provided
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