Compare BirdEye, Reputation Loop, and Yext

Pricing

 
Free Trial
Free Trial Unavailable
Free Trial
BirdEye
Free Trial
Reputation Loop
Free Trial Unavailable
Yext
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.4
7.5
8.3
Ease of Use
Ease of Use
9.4
7.7
8.2
Ease of Setup
Ease of Setup
9.1
6.9
8.2
Ease of Admin
Ease of Admin
9.4
7.9
8.2
Quality of Support
Quality of Support
9.4
8.0
8.3
Ease of Doing Business With
Ease of Doing Business With
9.6
8.3
8.1
Product Direction (% positive)
Product Direction (% positive)
9.5
6.8
7.6
Meets Requirements
BirdEye
9.4
Reputation Loop
7.5
Yext
8.3
Ease of Use
BirdEye
9.4
Reputation Loop
7.7
Yext
8.2
Ease of Setup
BirdEye
9.1
Reputation Loop
6.9
Yext
8.2
Ease of Admin
BirdEye
9.4
Reputation Loop
7.9
Yext
8.2
Quality of Support
BirdEye
9.4
Reputation Loop
8.0
Yext
8.3
Ease of Doing Business With
BirdEye
9.6
Reputation Loop
8.3
Yext
8.1
Product Direction (% positive)
BirdEye
9.5
Reputation Loop
6.8
Yext
7.6

Features

Consumer Intelligence
Customer Feedback
BirdEye
9.2
Reputation Loop
6.7
Yext
8.5
Competitive Intelligence
BirdEye
9.1
Reputation Loop
Not enough data available
Yext
7.6
Sentiment Analysis
BirdEye
8.9
Reputation Loop
Not enough data available
Yext
7.9
Reporting
Revenue Reporting
BirdEye
10.0
Reputation Loop
Not enough data available
Yext
7.5
Corporate Reporting
BirdEye
9.1
Reputation Loop
Not enough data available
Yext
8.3
Dashboard
BirdEye
9.1
Reputation Loop
5.7
Yext
8.7
Media Monitoring
Social Networks Monitoring
BirdEye
9.0
Reputation Loop
Not enough data available
Yext
8.1
Social Media Management
BirdEye
9.1
Reputation Loop
Not enough data available
Yext
8.0
Digital Media Monitoring
BirdEye
8.8
Reputation Loop
Not enough data available
Yext
7.9
In-House Management
Employee Performance
BirdEye
9.3
Reputation Loop
Not enough data available
Yext
7.8
Team Workflow
BirdEye
9.0
Reputation Loop
Not enough data available
Yext
8.9

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
73.0%
100.0%
32.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.5%
0%
19.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.6%
0%
47.5%
BirdEye
Small-Business
73.0%
Mid-Market
20.5%
Enterprise
6.6%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%
Yext
Small-Business
32.8%
Mid-Market
19.7%
Enterprise
47.5%

Reviewers' Industry

 
Medical Practice
11.6%
Marketing and Advertising
28.6%
Marketing and Advertising
21.3%
 
Hospital & Health Care
11.4%
Management Consulting
14.3%
Hospital & Health Care
8.2%
 
Health, Wellness and Fitness
9.1%
Internet
14.3%
Retail
6.6%
 
Construction
7.5%
Veterinary
7.1%
Restaurants
6.6%
 
Real Estate
7.0%
Medical Practice
7.1%
Internet
4.9%
 
Other
53.4%
Other
28.6%
Other
52.5%
BirdEye
Medical Practice
11.6%
Hospital & Health Care
11.4%
Health, Wellness and Fitness
9.1%
Construction
7.5%
Real Estate
7.0%
Other
53.4%
Reputation Loop
Marketing and Advertising
28.6%
Management Consulting
14.3%
Internet
14.3%
Veterinary
7.1%
Medical Practice
7.1%
Other
28.6%
Yext
Marketing and Advertising
21.3%
Hospital & Health Care
8.2%
Retail
6.6%
Restaurants
6.6%
Internet
4.9%
Other
52.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Sara D.
Administrator

Reputation loop is very simple to use to help a new or old business gain customers because of their excellent reputation!

Administrator in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Most Helpful Critical Review
Administrator in Marketing and Advertising

The program appears to be quite glitchy. Most times there is something wrong and no one can give us a valid answer as to what is occurring other than "It's just a brief technical glitch." Glitches do happen, however it happens frequently with BirdEye. The...

Agency in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

 
BirdEye
Most Helpful Favorable Review
Holly C.
Administrator in Retail

What I love most about BirdEye is their level of commitment to their customers, their innovative approach & how quickly they can make changes to support business need. Everyone I have worked with at BirdEye, including their COO and CEO has been exceptional....

Most Helpful Critical Review
Administrator in Marketing and Advertising

The program appears to be quite glitchy. Most times there is something wrong and no one can give us a valid answer as to what is occurring other than "It's just a brief technical glitch." Glitches do happen, however it happens frequently with BirdEye. The...

Reputation Loop
Most Helpful Favorable Review
Sara D.
Administrator

Reputation loop is very simple to use to help a new or old business gain customers because of their excellent reputation!

Most Helpful Critical Review
Agency in Marketing and Advertising

Limited in the features that we would like to be able to utilize and pretty limited customization. Also - only partial monitoring available.

Yext
Most Helpful Favorable Review
Administrator in Education Management

Yext makes it easy to disseminate business info out to many different platforms at once.

Most Helpful Critical Review
Alexander H.
Agency in Marketing and Advertising

The lack of communication and assistance with the company. Once you purchase it's like they just leave you stranded and hope for the best. They don't care about your goals or long-term strategies as an agency.

Screenshots

 
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No screenshots provided
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Reputation Loop
No screenshots provided

Videos

 

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Reputation Loop
No videos provided
Yext

Downloads

 No downloads providedNo downloads provided
Reputation Loop
No downloads provided
Yext
No downloads provided
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