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|Ease of Use|
|Ease of Setup|
|Ease of Admin|
|Quality of Support|
|Ease of Doing Business With|
|Product Direction (% positive)|
(50 or fewer emp.)
(> 1000 emp.)
Marketing and Advertising
Hospital & Health Care
Health, Wellness and Fitness
|Most Helpful Favorable Review|
I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...
I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore.
|Most Helpful Critical Review|
format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...
G2 User in Internet
This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box) and the system not offering a full...
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