Compare BirdEye vs Reputation Loop

See this
comparison of BirdEye vs. Reputation Loop
based on data from user reviews. BirdEye rates 4.7/5 stars with 438 reviews. Reputation Loop rates 4.0/5 stars with 14 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
BirdEye
Free Trial
Reputation Loop
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
9.4
7.5
Ease of Use
Ease of Use
9.4
7.7
Ease of Setup
Ease of Setup
9.1
6.9
Ease of Admin
Ease of Admin
9.4
7.9
Quality of Support
Quality of Support
9.4
8.0
Ease of Doing Business With
Ease of Doing Business With
9.6
8.3
Product Direction (% positive)
Product Direction (% positive)
9.5
6.8
Meets Requirements
BirdEye
9.4
Reputation Loop
7.5
Ease of Use
BirdEye
9.4
Reputation Loop
7.7
Ease of Setup
BirdEye
9.1
Reputation Loop
6.9
Ease of Admin
BirdEye
9.4
Reputation Loop
7.9
Quality of Support
BirdEye
9.4
Reputation Loop
8.0
Ease of Doing Business With
BirdEye
9.6
Reputation Loop
8.3
Product Direction (% positive)
BirdEye
9.5
Reputation Loop
6.8

Features

Consumer Intelligence
Customer Feedback
BirdEye
9.2
Reputation Loop
6.7
Competitive Intelligence
BirdEye
9.1
Reputation Loop
Not enough data available
Sentiment Analysis
BirdEye
8.9
Reputation Loop
Not enough data available
Reporting
Revenue Reporting
BirdEye
10.0
Reputation Loop
Not enough data available
Corporate Reporting
BirdEye
9.1
Reputation Loop
Not enough data available
Dashboard
BirdEye
9.1
Reputation Loop
5.7
Media Monitoring
Social Networks Monitoring
BirdEye
9.0
Reputation Loop
Not enough data available
Social Media Management
BirdEye
9.1
Reputation Loop
Not enough data available
Digital Media Monitoring
BirdEye
8.8
Reputation Loop
Not enough data available
In-House Management
Employee Performance
BirdEye
9.3
Reputation Loop
Not enough data available
Team Workflow
BirdEye
9.0
Reputation Loop
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.8%
100.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.5%
0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
6.6%
0%
BirdEye
Small-Business
72.8%
Mid-Market
20.5%
Enterprise
6.6%
Reputation Loop
Small-Business
100.0%
Mid-Market
0%
Enterprise
0%

Reviewers' Industry

 
Medical Practice
11.6%
Marketing and Advertising
28.6%
 
Hospital & Health Care
11.4%
Management Consulting
14.3%
 
Health, Wellness and Fitness
8.9%
Internet
14.3%
 
Construction
7.3%
Veterinary
7.1%
 
Real Estate
7.1%
Medical Practice
7.1%
 
Other
53.7%
Other
28.6%
BirdEye
Medical Practice
11.6%
Hospital & Health Care
11.4%
Health, Wellness and Fitness
8.9%
Construction
7.3%
Real Estate
7.1%
Other
53.7%
Reputation Loop
Marketing and Advertising
28.6%
Management Consulting
14.3%
Internet
14.3%
Veterinary
7.1%
Medical Practice
7.1%
Other
28.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

G2 User

I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

G2 User in Internet

This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box) and the system not offering a full...

 
BirdEye
Most Helpful Favorable Review
Chris I.
Administrator in Financial Services

I really enjoy how easy their platform is to use. I can see the campaigns we are running currently and also view all responses we received through Birdeye. This tool has allowed our company to increase our review volume, pin point areas of improvement for...

Most Helpful Critical Review
G2 User

format to review is different than what we were shown at time of purchase. We really liked the starts that popped up and the patient just had to click on the stars and it sent them straight to google or if low starts to our office email. This is not what...

Reputation Loop
Most Helpful Favorable Review
G2 User

I really like that this is a software that keeps the integrity of reviews in check. It doesn't allow for unfounded reviews to be posted and potentially ruin someone's business. Don't have to worry about one bad apple anymore.

Most Helpful Critical Review
G2 User in Internet

This list is very long. However, I will keep it short. The system was very clunky and it felt like I was beta testing something. From icons not loading, "Submit" buttons being hidden (you had to scroll inside of a box) and the system not offering a full...

Screenshots

 
1 of 6
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5 of 6
6 of 6
No screenshots provided
Reputation Loop
No screenshots provided

Videos

 

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

No videos provided
BirdEye

Get more reviews. Get more customers. Automatically. Find out why BirdEye is the #1 platform helping businesses acquire and retain customers.

Reputation Loop
No videos provided

Downloads

 No downloads provided
Reputation Loop
No downloads provided
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