Compare Birdeye and PayPal Payments
At a Glance
Market Segments
Small-Business (48.3% of reviews)
Small-Business (64.7% of reviews)
Entry-Level Pricing
Contact Us
$0 per month
Birdeye
Star Rating
(4,052)4.7 out of 5
Market Segments
Small-Business (48.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plans
PayPal Payments
Star Rating
(2,732)4.4 out of 5
Market Segments
Small-Business (64.7% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per month
Browse all 3 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PayPal Payments excels in providing a seamless payment experience, with users appreciating the quick transaction process and the buyer protection it offers. This makes it a trusted choice for many small businesses looking to streamline their payment methods.
- Users say that Birdeye shines in its ability to consolidate reviews, allowing businesses to manage their online reputation effectively. Reviewers highlight the platform's capability to bring all reviews together in one place, which significantly enhances their visibility and reputation management.
- According to verified reviews, PayPal Payments is recognized for its ease of use, with many users noting that it integrates naturally into the customer payment journey. This familiarity helps reduce friction during checkout, making it a preferred option for businesses aiming to enhance customer satisfaction.
- Reviewers mention that while Birdeye offers strong support for managing online reviews, it may not be as intuitive in terms of payment processing features compared to PayPal Payments. Users have expressed a desire for more straightforward payment integration options within Birdeye.
- G2 reviewers highlight that PayPal Payments has a robust multi-currency feature, which is particularly beneficial for businesses operating internationally. Users appreciate the ability to receive payments in various currencies, making it easier to cater to a global customer base.
- Users report that while Birdeye has made significant strides in improving online reputation, some find its setup process less straightforward compared to PayPal Payments. Reviewers have noted that the onboarding experience could be more user-friendly to match the platform's capabilities.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
PayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Free Trial
Birdeye
Free Trial is available
PayPal Payments
No trial information availableRatings
Meets Requirements
9.3
3,478
9.0
2,222
Ease of Use
9.3
3,534
9.1
2,252
Ease of Setup
9.1
2,589
8.9
712
Ease of Admin
9.3
2,126
8.4
330
Quality of Support
9.4
3,312
8.3
2,098
Has the product been a good partner in doing business?
9.4
2,128
8.1
327
Product Direction (% positive)
9.4
3,416
8.3
2,191
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Options
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1610
Not enough data
9.2
1627
Not enough data
8.4
1178
Not enough data
8.4
1109
Not enough data
Feature Not Available
7.6
36
9.0
606
9.0
42
9.1
624
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
1519
Not enough data
8.6
1364
Not enough data
Feature Not Available
8.5
36
8.6
496
8.6
36
8.5
478
8.5
36
8.4
466
Security
Not enough data
8.6
647
Not enough data
Feature Not Available
Not enough data
8.7
1170
Not enough data
8.8
1360
8.5
35
8.7
482
Development
Not enough data
8.4
1290
Not enough data
Feature Not Available
Not enough data
8.5
1109
Not enough data
8.7
1208
Platform
Not enough data
8.9
1470
Not enough data
8.9
1349
Not enough data
8.9
1328
Not enough data
8.7
1084
Not enough data
8.6
1075
Not enough data
Feature Not Available
8.5
36
8.6
476
8.4
37
8.8
505
Agentic AI - Payment Gateways
Not enough data
9.1
70
Not enough data
8.8
69
Not enough data
8.9
69
Messenger
8.8
384
|
Verified
Not enough data
8.5
384
|
Verified
Not enough data
8.8
388
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
402
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
401
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
378
Not enough data
9.0
387
|
Verified
Not enough data
8.7
372
|
Verified
Not enough data
8.6
353
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.4
29
Not enough data
8.4
30
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Installment Payment and Buy Now Pay Later (BNPL)Hide 11 FeaturesShow 11 Features
Not enough data
9.1
221
Administration - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
9.1
188
Not enough data
9.1
181
Not enough data
8.9
186
Not enough data
8.7
173
Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)
Not enough data
9.0
190
Not enough data
8.9
188
Not enough data
9.0
174
Not enough data
8.9
178
Agentic AI - Installment Payment and Buy Now Pay Later (BNPL) features
Not enough data
9.5
38
Not enough data
9.3
38
Not enough data
9.4
38
Text Messaging
9.0
270
Not enough data
9.1
270
Not enough data
8.7
243
Not enough data
9.1
280
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
254
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
259
Not enough data
9.0
259
Not enough data
8.5
201
Not enough data
8.4
203
Not enough data
8.3
186
Not enough data
8.5
201
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.7
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
455
|
Verified
Not enough data
8.8
424
|
Verified
Not enough data
8.6
383
Not enough data
8.8
447
|
Verified
Not enough data
Performance
8.9
497
|
Verified
Not enough data
9.1
505
|
Verified
Not enough data
Payment Processing
8.9
41
9.3
267
9.1
43
9.2
238
9.4
43
9.3
246
8.8
38
9.2
254
Administration
8.9
40
9.0
226
8.5
37
9.1
238
8.3
40
7.5
284
8.0
35
8.9
211
8.5
36
8.6
496
8.6
36
8.5
478
8.5
36
8.4
466
Payment Options
7.6
36
9.0
606
9.0
42
9.1
624
Security
8.5
35
8.7
482
Platform
8.5
36
8.6
476
8.4
37
8.8
505
Local Search Optimization
8.6
214
Not enough data
9.1
374
|
Verified
Not enough data
9.2
383
|
Verified
Not enough data
9.4
402
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6(won by default)
421
Not enough data
8.4(won by default)
413
Not enough data
8.7(won by default)
422
Not enough data
8.4(won by default)
402
Not enough data
8.8(won by default)
413
Not enough data
8.5(won by default)
412
Not enough data
Social Management
8.7(won by default)
476
Not enough data
9.0(won by default)
496
Not enough data
8.5(won by default)
447
Not enough data
8.9(won by default)
470
Not enough data
7.9(won by default)
431
Not enough data
8.3(won by default)
429
Not enough data
8.4(won by default)
384
Not enough data
Agentic AI - Social Media Management
8.0(won by default)
93
Not enough data
8.1(won by default)
91
Not enough data
7.9(won by default)
101
Not enough data
8.2(won by default)
94
Not enough data
8.1(won by default)
93
Not enough data
8.3(won by default)
94
Not enough data
8.4(won by default)
95
Not enough data
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
464
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
17
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
212
Not enough data
9.3
215
Not enough data
8.0
190
Not enough data
8.8
210
Not enough data
7.8
187
Not enough data
Operations
8.8
213
Not enough data
8.6
202
Not enough data
8.2
205
Not enough data
8.8
200
Not enough data
9.0
205
Not enough data
8.0
194
Not enough data
7.9
188
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
232
Not enough data
8.7
223
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
240
Not enough data
8.8
226
Not enough data
8.9
236
Not enough data
8.8
229
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
8.9
236
Not enough data
Generative AI
8.4
158
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
518
Not enough data
Feature Not Available
Not enough data
9.0
603
Not enough data
Feedback Analysis
8.7
524
Not enough data
8.8
530
Not enough data
8.6
519
Not enough data
Feedback Sources
9.5
684
Not enough data
9.1
585
Not enough data
Feature Not Available
Not enough data
9.0
549
Not enough data
Generative AI
8.7
426
Not enough data
8.8
419
Not enough data
Conversational Platform
8.8
388
Not enough data
Feature Not Available
Not enough data
8.8
343
Not enough data
8.9
314
Not enough data
Support Automation
8.7
333
Not enough data
8.7
341
Not enough data
8.8
334
Not enough data
8.6
300
Not enough data
Generative AI
8.4
237
Not enough data
8.4
235
Not enough data
Architecture
Not enough data
9.2
49
Not enough data
9.1
48
Not enough data
9.5
51
Processing
Not enough data
9.4
51
Not enough data
9.4
51
Not enough data
9.3
50
Not enough data
9.5
50
Not enough data
9.5
50
Risk & Compliance
Not enough data
9.1
48
Not enough data
9.2
50
Not enough data
9.4
50
Analytics
Not enough data
9.3
50
Not enough data
9.4
50
Not enough data
9.0
50
Agentic AI - Payments Orchestration
Not enough data
9.5
41
Not enough data
9.6
41
Generative AI
8.6
183
Not enough data
8.6
180
Not enough data
8.1
171
Not enough data
Communication
9.0
357
|
Verified
Not enough data
9.1
383
|
Verified
Not enough data
8.6
267
Not enough data
9.2
358
|
Verified
Not enough data
8.4
244
Not enough data
Internal Use
8.8
503
|
Verified
Not enough data
9.0
350
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.2
335
|
Verified
Not enough data
8.6
270
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
49
Not enough data
8.4
49
Not enough data
8.6
49
Not enough data
Agentic AI - SAP Store
Not enough data
9.7
18
Not enough data
9.7
18
Not enough data
9.8
18
Not enough data
9.8
18
Not enough data
9.9
18
Not enough data
9.8
18
Not enough data
9.9
18
Consumer Intelligence
9.3
1995
|
Verified
Not enough data
8.6
1433
|
Verified
Not enough data
8.8
1628
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1636
|
Verified
Not enough data
9.2
2007
|
Verified
Not enough data
Media Monitoring
8.7
1641
|
Verified
Not enough data
8.7
1496
|
Verified
Not enough data
8.4
1272
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.1
310
Not enough data
8.0
289
Not enough data
8.2
331
Not enough data
8.2
292
Not enough data
8.1
296
Not enough data
8.1
290
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.2
10
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and PayPal Payments are categorized as Payment Processing
Unique Categories
Birdeye is categorized as Online Reputation Management, SEO Tools, Chatbots, Social Media Suites, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, AI Customer Support Agents, Feedback Analytics, Experience Management, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, Social Media Management, and Live Chat
PayPal Payments is categorized as Payments Orchestration, SAP Store, Installment Payment and Buy Now Pay Later (BNPL), and Payment Gateways
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.5%
Construction
7.3%
Marketing and Advertising
6.4%
Medical Practice
6.1%
Other
60.8%
Information Technology and Services
6.9%
Marketing and Advertising
6.8%
Computer Software
6.7%
Retail
5.4%
Internet
3.7%
Other
70.5%
Alternatives
Discussions
How do you delete a review you post on this site?
7 Comments
JC
Hi Kurt, to delete a G2 review, you can contact G2 support or log into your G2 profile. If you're referencing a review you left on a Birdeye site, feel free...Read more
What is BirdEye?
4 Comments
JS
It’s an Online Reputation and Social Media Management Platform.Read more
Are BirdEye reviews fake?
2 Comments
BW
Birdeye reviews are not fake. They aggregate reviews across the web from various sources such as Facebook and Google. Reviews can also be directly posted to...Read more
What is PayPal Credit used for?
8 Comments
SR
Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private.Read more
Allow visa gift card
8 Comments
US
I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services.Read more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 Comments
JL
I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/Read more
