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Compare Birdeye and Later Social 
Featured Products
At a Glance
Market Segments
Small-Business (49.4% of reviews)
Small-Business (83.0% of reviews)
Entry-Level Pricing
Contact Us
$25.00 1 Social Set & User Per Month
Birdeye
Star Rating
(3,896)4.7 out of 5
Market Segments
Small-Business (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 3 pricing plansLater Social
Star Rating
(367)4.5 out of 5
Market Segments
Small-Business (83.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 Social Set & User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Birdeye excels in managing online reputation, with users highlighting its efficiency in responding to clients quickly and the ease of connecting all reviews in one space. In contrast, Later Social, while user-friendly, is noted for its scheduling capabilities, allowing users to plan posts without daily oversight, which is particularly beneficial for those looking to take breaks from social media.
- Users say that Birdeye's interface is intuitive and easy to navigate, contributing to a high satisfaction score. They appreciate features like SEO benefits and streamlined review management. Later Social also receives praise for its user-friendliness, especially with its AI integration for generating captions, but it doesn't quite match the overall satisfaction levels of Birdeye.
- Reviewers mention that Birdeye's support quality stands out, with a score reflecting its responsiveness and helpfulness. Users feel supported in their business needs, while Later Social's support, although decent, is seen as less robust, which may impact users who require more assistance.
- According to verified reviews, Birdeye's comprehensive features, such as social analytics and campaign optimization, are frequently highlighted as key advantages, making it a strong choice for businesses looking to enhance their social media strategy. Later Social, while effective for scheduling and content management, lacks some of the advanced analytics features that users of Birdeye find invaluable.
- Users report that Birdeye's higher G2 Score reflects its overall quality and user satisfaction, with a significant number of recent reviews praising its capabilities. Later Social, while it has a loyal user base, struggles to achieve the same level of acclaim, particularly in areas like content creation and campaign planning.
- Reviewers highlight that Birdeye's ability to meet diverse business needs is a major strength, with a high score in user requirements. In contrast, Later Social is primarily favored by small businesses for its affordability and ease of use, but it may not cater as effectively to larger or more complex organizational needs.
Pricing
Entry-Level Pricing
Birdeye
Starter
Contact Us
Improve reputation and rank at the top of local search.
- https://birdeye.com/pricing/
- Reviews AI
- Listings AI
Later Social
Starter
$25.00
1 Social Set & User Per Month
For individuals
- Schedule up to 30 posts per profile
- AI content tools (5 AI credits /month)
- Platform analytics (Up to 3 months)
Free Trial
Birdeye
Free Trial is available
Later Social
Free Trial is available
Ratings
Meets Requirements
9.3
3,350
8.6
246
Ease of Use
9.3
3,405
9.1
241
Ease of Setup
9.1
2,466
9.1
112
Ease of Admin
9.2
2,002
9.3
86
Quality of Support
9.4
3,185
8.7
174
Has the product been a good partner in doing business?
9.4
2,004
9.0
77
Product Direction (% positive)
9.4
3,313
8.6
223
Features by Category
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Analytics
Not enough data
8.2(won by default)
55
Not enough data
8.8(won by default)
74
Not enough data
9.0(won by default)
82
Not enough data
8.4(won by default)
41
Not enough data
8.3(won by default)
49
Not enough data
8.7(won by default)
34
Not enough data
8.7(won by default)
25
Reports & Dashboards
Not enough data
8.5(won by default)
55
Not enough data
8.6(won by default)
59
Not enough data
8.9(won by default)
68
Not enough data
8.0(won by default)
26
Agentic AI - Social Media Analytics
Not enough data
5.7(won by default)
9
Not enough data
6.5(won by default)
9
Not enough data
6.7(won by default)
9
Not enough data
6.5(won by default)
9
Not enough data
6.7(won by default)
9
Messenger
8.8
384
|
Verified
Not enough data
8.6
384
|
Verified
Not enough data
8.8
388
|
Verified
Not enough data
8.9
383
|
Verified
Not enough data
Channels
8.9
402
|
Verified
Not enough data
8.9
390
|
Verified
Not enough data
9.0
401
|
Verified
Not enough data
8.1
324
|
Verified
Not enough data
8.3
316
|
Verified
Not enough data
Customers
8.9
389
|
Verified
Not enough data
8.7
377
Not enough data
9.0
386
|
Verified
Not enough data
8.7
371
|
Verified
Not enough data
8.6
352
Not enough data
Agentic AI - Conversational Marketing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
30
Not enough data
8.5
30
Not enough data
8.5
31
Not enough data
Feature Not Available
Not enough data
8.7
31
Not enough data
Text Messaging
9.0
269
Not enough data
9.1
269
Not enough data
8.7
243
Not enough data
9.0
277
Not enough data
Feature Not Available
Not enough data
8.8
241
Not enough data
8.9
252
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
259
Not enough data
9.0
259
Not enough data
8.5
201
Not enough data
8.3
203
Not enough data
8.2
186
Not enough data
8.5
201
Not enough data
Agentic AI - SMS Marketing
7.5
37
Not enough data
7.6
38
Not enough data
7.8
37
Not enough data
7.6
36
Not enough data
7.6
36
Not enough data
7.7
37
Not enough data
Listing Management
8.9
454
|
Verified
Not enough data
8.8
422
|
Verified
Not enough data
8.5
380
Not enough data
8.8
446
|
Verified
Not enough data
Performance
8.9
493
|
Verified
Not enough data
9.0
498
|
Verified
Not enough data
Payment Processing
8.9
42
Not enough data
9.1
43
Not enough data
9.4
43
Not enough data
8.8
39
Not enough data
Administration
8.9
40
Not enough data
8.5
38
Not enough data
8.3
41
Not enough data
8.0
36
Not enough data
8.6
37
Not enough data
8.6
37
Not enough data
8.5
37
Not enough data
Payment Options
7.7
37
Not enough data
9.0
41
Not enough data
Security
8.5
36
Not enough data
Platform
8.6
37
Not enough data
8.4
38
Not enough data
Local Search Optimization
8.6
216
Not enough data
9.1
373
|
Verified
Not enough data
9.2
384
|
Verified
Not enough data
9.4
400
|
Verified
Not enough data
8.8
357
Not enough data
9.1
389
|
Verified
Not enough data
SEO Auditing & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SEO Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Content & Rankings
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
SEO Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content & Collaboration
8.6
419
9.3
143
8.4
411
9.0
142
8.7
421
7.7
86
8.4
402
7.4
46
8.8
412
8.6
102
8.5
412
7.5
63
Social Management
8.7
468
8.2
135
9.0
488
9.1
161
8.5
448
8.1
56
8.8
466
8.4
131
7.9
432
Feature Not Available
8.3
430
8.1
59
8.4
385
8.0
29
Agentic AI - Social Media Management
8.0
92
6.7
24
8.1
90
6.9
24
7.9
100
6.7
24
8.2
93
6.9
23
8.1
92
6.9
24
8.2
91
6.7
24
8.3
92
6.7
24
Analytics
8.7
492
Not enough data
8.9
486
Not enough data
8.7
465
Not enough data
8.0
414
Not enough data
Customization
8.5
421
Not enough data
8.2
404
Not enough data
8.6
431
Not enough data
8.4
412
Not enough data
Generative AI
8.7
355
Not enough data
8.7
355
Not enough data
Agentic AI - Experience Management
7.9
56
Not enough data
8.2
56
Not enough data
8.2
55
Not enough data
8.2
55
Not enough data
Responses
9.4
14
Not enough data
9.3
15
Not enough data
8.6
14
Not enough data
Automation - AI Agents
8.3
12
Not enough data
8.8
14
Not enough data
8.9
12
Not enough data
8.9
12
Not enough data
9.2
12
Not enough data
Platform
9.2
13
Not enough data
9.3
12
Not enough data
9.0
13
Not enough data
Autonomy - AI Agents
8.5
13
Not enough data
8.3
12
Not enough data
8.5
12
Not enough data
8.2
12
Not enough data
Generative AI
8.8
16
Not enough data
9.0
13
Not enough data
Patient-Centered Functions
9.0
213
Not enough data
9.3
216
Not enough data
8.0
192
Not enough data
8.8
211
Not enough data
7.8
189
Not enough data
Operations
8.8
215
Not enough data
8.7
204
Not enough data
8.2
207
Not enough data
8.9
202
Not enough data
9.0
207
Not enough data
8.0
196
Not enough data
7.9
190
Not enough data
Generative AI
Feature Not Available
Not enough data
Responses
8.8
234
Not enough data
8.7
233
Not enough data
8.7
224
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
9.0
240
Not enough data
8.8
227
Not enough data
8.9
236
Not enough data
8.9
228
Not enough data
Feature Not Available
Not enough data
8.8
223
Not enough data
8.9
236
Not enough data
Generative AI
8.4
157
Not enough data
8.7
150
Not enough data
Feedback Management
8.7
520
Not enough data
Feature Not Available
Not enough data
9.0
604
Not enough data
Feedback Analysis
8.7
527
Not enough data
8.8
532
Not enough data
8.6
522
Not enough data
Feedback Sources
9.5
683
Not enough data
9.1
587
Not enough data
Feature Not Available
Not enough data
9.0
551
Not enough data
Generative AI
8.7
429
Not enough data
8.8
422
Not enough data
Conversational Platform
8.8
389
Not enough data
Feature Not Available
Not enough data
8.8
344
Not enough data
8.9
315
Not enough data
Support Automation
8.7
334
Not enough data
8.7
342
Not enough data
8.8
335
Not enough data
8.6
301
Not enough data
Generative AI
8.4
238
Not enough data
8.4
236
Not enough data
Monitoring & Listening
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
9.1
11
Not enough data
9.1
9
Not enough data
9.3
12
Not enough data
8.9
9
Engagement
Not enough data
8.5
10
Not enough data
8.5
11
Not enough data
8.8
11
Not enough data
8.7
9
Not enough data
9.1
9
Social Shopping
Not enough data
9.3
9
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
8.8
10
Analytics
Not enough data
8.6
11
Not enough data
9.5
10
Not enough data
9.0
12
Generative AI
8.6
182
Not enough data
8.6
179
Not enough data
8.1
170
Not enough data
Communication
9.0
356
|
Verified
Not enough data
9.0
382
|
Verified
Not enough data
8.6
267
Not enough data
9.2
357
|
Verified
Not enough data
8.4
245
Not enough data
Internal Use
8.8
504
|
Verified
Not enough data
9.0
349
|
Verified
Not enough data
8.7
269
Not enough data
8.8
273
Not enough data
9.1
334
|
Verified
Not enough data
8.6
271
Not enough data
Content Generation - AI Content Creation Platforms
7.7
25
Not enough data
8.1
24
Not enough data
8.5
24
Not enough data
Management - AI Content Creation Platforms
7.9
22
Not enough data
8.6
24
Not enough data
8.6
24
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
8.6
50
Not enough data
8.5
50
Not enough data
8.6
50
Not enough data
Consumer Intelligence
9.2
1917
|
Verified
Not enough data
8.6
1437
|
Verified
Not enough data
8.8
1624
|
Verified
Not enough data
Reporting
Feature Not Available
Not enough data
8.8
1617
|
Verified
Not enough data
9.2
1948
|
Verified
Not enough data
Media Monitoring
8.7
1633
|
Verified
Not enough data
8.7
1473
|
Verified
Not enough data
8.4
1277
Not enough data
In-House Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Online Reputation Management
8.0
307
Not enough data
8.0
294
Not enough data
8.2
308
Not enough data
8.2
293
Not enough data
8.1
298
Not enough data
8.1
292
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
8.3
7
Not enough data
7.7
8
Not enough data
7.9
7
Not enough data
8.6
7
Not enough data
8.1
7
Not enough data
Customer Interaction Automation - AI Customer Support Agents
8.3
7
Not enough data
8.9
9
Not enough data
8.1
6
Not enough data
9.2
8
Not enough data
Automation
8.5
9
Not enough data
9.4
8
Not enough data
7.9
7
Not enough data
Autonomy
7.9
7
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
8.1
8
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Birdeye and Later Social are categorized as Social Media Suites and Social Media Management
Unique Categories
Birdeye is categorized as Online Reputation Management, SEO Tools, Chatbots, AI Agents For Business Operations, Marketing Automation, Answer Engine Optimization (AEO), Multi-Location Marketing Platforms, Local Listing Management, Local SEO, AI Content Creation Platforms, AI Customer Support Agents, Feedback Analytics, Experience Management, Payment Processing, Conversational Support, SMS Marketing, Patient Engagement, Customer Advocacy, Conversational Marketing, and Live Chat
Later Social is categorized as Social Media Analytics, Social Commerce Platforms, and Social Media Listening Tools
Reviews
Reviewers' Company Size
Birdeye
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Later Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
9.8%
Real Estate
9.3%
Construction
7.4%
Marketing and Advertising
6.2%
Medical Practice
6.2%
Other
61.1%
Marketing and Advertising
16.8%
Health, Wellness and Fitness
6.5%
Retail
5.9%
Photography
4.4%
Apparel & Fashion
4.4%
Other
62.1%
Discussions
How do you delete a review you post on this site?
7 Comments
MP
I was at point of loosing everything I had, before a colleague told me about a great CREDIT HACKER called JEFFCLOUD. I spoke with him about the issues with...Read more
What is BirdEye?
4 Comments
CF
Birdeye is an online reputation management platform that not only collects customer sentiments, but can help you connect with customers and generate leads.Read more
Adding stars to our Google Search
2 Comments
Official Response from Birdeye
Hi Matthew, I am going to have your dedicated account manager reach out to you, but I also wanted to share this article with you:...Read more
How to connect Facebook Page With the Instagram and enabling Auto Post on iNstagram and facebook
1 Comment
MD
Are you looking to connect your Facebook and Instagram to Later? I believe when you create an account, it connects to your social media accounts then. Here...Read more
Is later free?
1 Comment
RR
Later.com's free limited version is an excellent option for those who are just starting with social media management or have basic social media needs, and...Read more
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