# Billtrust vs Kolleno Comparison --- ## AI Generated Summary - **G2 reviewers report** that Billtrust excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Kolleno. Users appreciate its ability to quickly match checks and remittances, which streamlines the accounts receivable process. - **Users say** that Kolleno shines in customer support, receiving perfect scores for quality and responsiveness. Reviewers highlight the extraordinary customer service and the system's customizability, making it a joy to work with during implementation. - **According to verified reviews** , Billtrust's advanced OCR technology is a standout feature, allowing for accurate extraction of invoice remittance information. This capability enhances efficiency, as users can easily apply related open AR invoices in their systems. - **Reviewers mention** that while Kolleno has a strong focus on small businesses, it has proven effective in transforming payment processes. Users report that automation and real-time updates have drastically reduced manual tasks, leading to faster collections. - **G2 reviewers highlight** that Billtrust has a robust presence in the enterprise market, with a larger volume of reviews indicating a well-established user base. This suggests a level of reliability and trust that may appeal to larger organizations looking for proven solutions. - **Users express concern** that while Kolleno has a higher star rating, its lower overall G2 Score and lack of recent reviews may indicate less widespread user satisfaction compared to Billtrust, which has a more substantial number of recent feedback highlighting its effectiveness. | | Billtrust | Kolleno | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.9 out of 5 | | **Total Reviews** | 507 | 99 | | **Largest Market Segment** | Enterprise (44.3% of reviews) | Small-Business (53.5% of reviews) | | **Entry Level Price** | No pricing available | Contact Us Per Month | --- ## Top Pros & Cons ### Billtrust Pros: - Ease of Use (164 reviews) - Invoicing (93 reviews) Cons: - Invoicing Issues (38 reviews) - Payment Issues (35 reviews) ### Kolleno Pros: - Collections Efficiency (5 reviews) - Automation (4 reviews) Cons: - Poor Navigation (1 reviews) --- ## Ratings Comparison | Rating | Billtrust | Kolleno | |---|---|---| | **Meets Requirements** | 8.8 (372 reviews) | 9.7 (93 reviews) | | **Ease of Use** | 8.9 (434 reviews) | 9.6 (94 reviews) | | **Ease of Setup** | 8.5 (279 reviews) | 9.7 (59 reviews) | | **Ease of Admin** | 8.9 (115 reviews) | 9.7 (45 reviews) | | **Quality of Support** | 8.6 (324 reviews) | 9.9 (93 reviews) | | **Has the product been a good partner in doing business?** | 8.9 (118 reviews) | 10.0 (45 reviews) | | **Product Direction (% positive)** | 8.2 (366 reviews) | 9.9 (93 reviews) | --- ## Pricing ### Billtrust #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Kolleno #### Entry-Level Pricing Plan: Custom Price: Contact Us Per Month Description: The best solution for medium-sized companies that want to automate their collections for an unlimited number of invoices. Turn revenue into cash much faster with the Advanced plan for Kolleno Key Features: - Full Integration with your Business Software - Accounts Receivable Diagnostic - Consultation Call with our AR Experts [Learn more about Kolleno](https://www.g2.com/products/kolleno/reviews) #### Free Trial No --- ## Features Comparison By Category ### Enterprise Payment | Product | Score | Reviews | |---|---|---| | **Billtrust** | 9.2/10 | 11 | | **Kolleno** | N/A | N/A | #### Payment Methods | Feature | Billtrust | Kolleno | |---|---|---| | **ACH** | 9.4 (11 reviews) | Not enough data | | **Credit and Debit** | 8.6 (11 reviews) | Not enough data | | **Wire Transfer** | 9.2 (11 reviews) | Not enough data | #### Payment Processing | Feature | Billtrust | Kolleno | |---|---|---| | **Batch Processing** | 9.4 (11 reviews) | Not enough data | | **Payments Scheduling** | 8.8 (11 reviews) | Not enough data | | **Automated Workflows** | 8.9 (11 reviews) | Not enough data | | **Self Service** | 8.8 (11 reviews) | Not enough data | | **Reconciliation** | 9.1 (11 reviews) | Not enough data | | **Settlements** | 9.4 (11 reviews) | Not enough data | | **Payment Tracking** | 9.4 (11 reviews) | Not enough data | #### Security and Compliance | Feature | Billtrust | Kolleno | |---|---|---| | **PCI Compliant** | 9.5 (10 reviews) | Not enough data | | **P2PE** | 9.7 (10 reviews) | Not enough data | | **Fraud Management** | 9.2 (10 reviews) | Not enough data | | **SSL Encryption** | 9.5 (10 reviews) | Not enough data | | **SOX** | 9.5 (10 reviews) | Not enough data | | **SOC** | 9.5 (10 reviews) | Not enough data | #### Integration | Feature | Billtrust | Kolleno | |---|---|---| | **Agnostic Integration** | 9.2 (10 reviews) | Not enough data | | **Reporting Consolidation** | 9.5 (10 reviews) | Not enough data | | **Plugins and APIs** | 9.0 (10 reviews) | Not enough data | #### Payment Types | Feature | Billtrust | Kolleno | |---|---|---| | **AP Automation** | 9.6 (9 reviews) | Not enough data | | **E-Commerce** | 9.1 (9 reviews) | Not enough data | | **Retail** | 9.2 (8 reviews) | Not enough data | #### Agentic AI - Enterprise Payment | Feature | Billtrust | Kolleno | |---|---|---| | **Adaptive Learning** | 8.9 (9 reviews) | Not enough data | ### Credit and Collections | Product | Score | Reviews | |---|---|---| | **Billtrust** | 8.2/10 | 26 | | **Kolleno** | 9.5/10 | 48 | #### Customer Credit | Feature | Billtrust | Kolleno | |---|---|---| | **Credit Limits** | 8.4 (22 reviews) | Feature Not Available | | **Credit History** | 8.0 (22 reviews) | Feature Not Available | | **Credit Limits Adjustment** | 7.9 (22 reviews) | Feature Not Available | | **Integration with Credit Rating Agencies** | 8.0 (22 reviews) | Feature Not Available | | **Credit Limit Suspension** | 8.0 (22 reviews) | Feature Not Available | #### Invoice Matching | Feature | Billtrust | Kolleno | |---|---|---| | **Incomplete Payments** | 8.6 (24 reviews) | 9.6 (39 reviews) | | **Match Invoices and Payments** | 8.7 (24 reviews) | 9.5 (45 reviews) | | **Errors and Adjustments** | 8.6 (23 reviews) | 9.2 (44 reviews) | | **Cash Application** | 8.8 (24 reviews) | 9.2 (41 reviews) | #### Collections | Feature | Billtrust | Kolleno | |---|---|---| | **Late Payments** | 8.2 (23 reviews) | 9.8 (44 reviews) | | **Disputed Transactions** | 7.9 (23 reviews) | 9.7 (37 reviews) | | **Personalized Customer Messaging** | 8.0 (23 reviews) | 9.7 (43 reviews) | | **Customer Profiles** | 8.0 (24 reviews) | 9.7 (42 reviews) | #### Analytics | Feature | Billtrust | Kolleno | |---|---|---| | **At Risk Customers** | 8.0 (22 reviews) | 9.6 (40 reviews) | | **Esimated vs Actual Receipts** | 8.0 (22 reviews) | 9.4 (39 reviews) | | **Collections Effectiveness** | 8.9 (21 reviews) | 9.7 (44 reviews) | | **Scaleability** | 8.5 (21 reviews) | 9.7 (42 reviews) | | **Artificial Intelligence** | 7.8 (20 reviews) | 9.2 (41 reviews) | | **Compliance Control** | 8.8 (19 reviews) | Feature Not Available | #### Self Service | Feature | Billtrust | Kolleno | |---|---|---| | **Customer Portal** | 9.2 (22 reviews) | 9.5 (44 reviews) | | **Financial Documents** | 8.9 (22 reviews) | 9.3 (41 reviews) | #### Agentic AI - Credit and Collections | Feature | Billtrust | Kolleno | |---|---|---| | **Autonomous Task Execution** | 6.9 (19 reviews) | Not enough data | | **Multi-step Planning** | 7.5 (18 reviews) | Not enough data | | **Adaptive Learning** | 7.3 (19 reviews) | Not enough data | ### Cash Flow Management | Product | Score | Reviews | |---|---|---| | **Billtrust** | N/A | N/A | | **Kolleno** | 9.8/10 | 35 | #### Cash Flow Management | Feature | Billtrust | Kolleno | |---|---|---| | **File Exports** | Not enough data | 9.7 (31 reviews) | | **Income and Expenses** | Not enough data | Feature Not Available | | **Track Cash Flow** | Not enough data | Feature Not Available | #### Cash Flow Forecasting | Feature | Billtrust | Kolleno | |---|---|---| | **Historical Data** | Not enough data | 9.9 (32 reviews) | | **Reforecast** | Not enough data | Feature Not Available | | **Forecast Types** | Not enough data | Feature Not Available | | **Rolling Forecasts** | Not enough data | Feature Not Available | | **AI** | Not enough data | 9.8 (7 reviews) | #### Analytics | Feature | Billtrust | Kolleno | |---|---|---| | **Variance Analysis** | Not enough data | 9.6 (13 reviews) | | **Reports** | Not enough data | 9.7 (32 reviews) | | **Forecast Comparison** | Not enough data | Feature Not Available | | **Forward Looking** | Not enough data | Feature Not Available | #### Financial Data Transfer | Feature | Billtrust | Kolleno | |---|---|---| | **Data Transfer** | Not enough data | 9.9 (30 reviews) | | **Data Exchange** | Not enough data | 9.9 (30 reviews) | | **Reporting** | Not enough data | 9.7 (32 reviews) | | **Access** | Not enough data | 9.9 (32 reviews) | | **Integration** | Not enough data | 9.7 (32 reviews) | #### Agentic AI - Cash Flow Management | Feature | Billtrust | Kolleno | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Billing | Product | Score | Reviews | |---|---|---| | **Billtrust** | 8.8/10 | 48 | | **Kolleno** | N/A | N/A | #### Bill Generation | Feature | Billtrust | Kolleno | |---|---|---| | **Templates** | 8.3 (34 reviews) | Not enough data | | **Digital Billing** | 9.4 (41 reviews) | Not enough data | | **Recurring Billing** | 9.0 (32 reviews) | Not enough data | #### Bill Processing | Feature | Billtrust | Kolleno | |---|---|---| | **Consolidation** | 9.1 (33 reviews) | Not enough data | | **Batch Invoicing** | 8.9 (35 reviews) | Not enough data | | **Management** | 8.9 (32 reviews) | Not enough data | #### Integration | Feature | Billtrust | Kolleno | |---|---|---| | **Accounting** | 8.8 (33 reviews) | Not enough data | | **Payments** | 9.2 (39 reviews) | Not enough data | | **ERP** | 8.9 (32 reviews) | Not enough data | #### Agentic AI - Billing | Feature | Billtrust | Kolleno | |---|---|---| | **Autonomous Task Execution** | 7.5 (23 reviews) | Not enough data | ### Accounts Receivable | Product | Score | Reviews | |---|---|---| | **Billtrust** | 7.9/10 | 271 | | **Kolleno** | 9.7/10 | 84 | #### Reporting | Feature | Billtrust | Kolleno | |---|---|---| | **Status** | 8.5 (254 reviews) | 9.9 (77 reviews) | | **Customer Credit** | 7.9 (253 reviews) | 9.6 (76 reviews) | | **History** | 8.6 (257 reviews) | 9.9 (82 reviews) | #### Integrations | Feature | Billtrust | Kolleno | |---|---|---| | **Accounting** | 8.5 (254 reviews) | 9.7 (82 reviews) | | **ERP** | 8.2 (248 reviews) | 9.8 (81 reviews) | | **CPM** | 8.0 (246 reviews) | 9.5 (72 reviews) | #### Transactions | Feature | Billtrust | Kolleno | |---|---|---| | **Credits** | 8.0 (247 reviews) | 9.6 (76 reviews) | | **Invoices** | 8.7 (257 reviews) | 9.7 (82 reviews) | | **Payments** | 8.7 (254 reviews) | 9.7 (82 reviews) | #### Workflows | Feature | Billtrust | Kolleno | |---|---|---| | **Approvals** | 7.9 (245 reviews) | 9.6 (77 reviews) | | **Reconciliation** | 8.1 (250 reviews) | 9.6 (83 reviews) | #### Agentic AI - Accounts Receivable Automation | Feature | Billtrust | Kolleno | |---|---|---| | **Autonomous Task Execution** | 6.8 (54 reviews) | Not enough data | #### AI - Accounts Receivable | Feature | Billtrust | Kolleno | |---|---|---| | **Generative** | 6.8 (53 reviews) | Not enough data | | **Responses** | 7.0 (54 reviews) | Not enough data | | **Predictive Analytics** | 6.7 (54 reviews) | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **Billtrust** | N/A | N/A | | **Kolleno** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | Billtrust | Kolleno | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Cash Flow Management Software](https://www.g2.com/categories/cash-flow-management), [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections), [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Unique to Billtrust (2):** [Enterprise Payment Software](https://www.g2.com/categories/enterprise-payment), [Billing Software](https://www.g2.com/categories/billing) --- ## Reviewer Demographics ### By Company Size | Segment | Billtrust | Kolleno | |---|---|---| | **Small-Business** | 16.6% | 53.5% | | **Mid-Market** | 39.1% | 33.3% | | **Enterprise** | 44.3% | 13.1% | ### By Industry #### Billtrust - **Accounting:** 28.3% - **Construction:** 9.1% - **Wholesale:** 8.3% - **Retail:** 4.1% - **Building Materials:** 3.9% - **Transportation/Trucking/Railroad:** 3.9% - **Electrical/Electronic Manufacturing:** 3.9% - **Financial Services:** 3.7% - **Manufacturing:** 3.3% - **Logistics and Supply Chain:** 2.8% - **Other:** 28.9% #### Kolleno - **Financial Services:** 15.2% - **Information Technology and Services:** 10.1% - **Computer Software:** 10.1% - **Staffing and Recruiting:** 7.1% - **Accounting:** 5.1% - **Legal Services:** 5.1% - **Hospitality:** 4.0% - **Consulting:** 3.0% - **Insurance:** 3.0% - **Marketing and Advertising:** 3.0% - **Other:** 34.3% --- ## Alternatives ### Alternatives to Billtrust - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (411 reviews) - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) — 4.3/5 stars (235 reviews) - [Tesorio](https://www.g2.com/products/tesorio/reviews) — 4.7/5 stars (235 reviews) - [Quadient Accounts Receivable](https://www.g2.com/products/quadient-accounts-receivable/reviews) — 4.4/5 stars (137 reviews) - [Tipalti](https://www.g2.com/products/tipalti/reviews) — 4.5/5 stars (406 reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) — 4.3/5 stars (1764 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4765 reviews) - [Stampli](https://www.g2.com/products/stampli/reviews) — 4.6/5 stars (1922 reviews) - [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (972 reviews) ### Alternatives to Kolleno - [Tesorio](https://www.g2.com/products/tesorio/reviews) — 4.7/5 stars (235 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) — 4.5/5 stars (411 reviews) - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1805 reviews) - [HighRadius Accounts Receivables](https://www.g2.com/products/highradius-corporation/reviews) — 4.3/5 stars (235 reviews) - [Agicap](https://www.g2.com/products/agicap/reviews) — 4.4/5 stars (348 reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) — 4.3/5 stars (4191 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews) - [Celonis](https://www.g2.com/products/celonis/reviews) — 4.5/5 stars (322 reviews) - [Datarails](https://www.g2.com/products/datarails/reviews) — 4.6/5 stars (324 reviews) - [Upflow](https://www.g2.com/products/upflow-upflow/reviews) — 4.8/5 stars (231 reviews) --- ## Top Discussions ### Billtrust - Title: [Is Billtrust legit?](https://www.g2.com/discussions/is-billtrust-legit) — 3 comments, 1 upvote > **Top comment:** "yes" - Title: [How long has billtrust been in business?](https://www.g2.com/discussions/how-long-has-billtrust-been-in-business) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Billtrust was founded in 2001" - Title: [What does Billtrust do?](https://www.g2.com/discussions/what-does-billtrust-do) — 1 comment, 1 upvote > **Top comment:** "Billtrust simplifies and automates B2B commerce. We help companies transition from expensive paper invoicing and check acceptance to efficient electronic..." ### Kolleno No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/billtrust-vs-kolleno)