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Compare BIK and LimeChat 
Featured Products
At a Glance
Market Segments
Small-Business (63.1% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
BIK
Star Rating
(68)4.5 out of 5
Market Segments
Small-Business (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BIKLimeChat
Star Rating
(31)4.6 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about LimeChatBIK vs LimeChat
When assessing the two solutions, reviewers found BIK easier to use, set up, and administer. However, reviewers felt that both vendors make it equally easy to do business overall.
- Reviewers felt that LimeChat meets the needs of their business better than BIK.
- When comparing quality of ongoing product support, reviewers felt that LimeChat is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of LimeChat over BIK.
Pricing
Entry-Level Pricing
BIK
No pricing availableLimeChat
No pricing availableFree Trial
BIK
Free Trial is available
LimeChat
No trial information availableRatings
Meets Requirements
8.4
55
8.7
23
Ease of Use
8.9
56
8.6
24
Ease of Setup
8.7
40
8.5
14
Ease of Admin
8.8
25
8.6
14
Quality of Support
9.1
55
9.4
24
Has the product been a good partner in doing business?
9.0
25
9.0
14
Product Direction (% positive)
8.7
54
9.5
23
Features by Category
Email Marketing
7.6
25
Not enough data
7.6
24
Not enough data
7.7
23
Not enough data
8.3
22
Not enough data
Online Marketing
7.7
20
Not enough data
7.9
22
Not enough data
8.3
22
Not enough data
8.4
20
Not enough data
8.5
20
Not enough data
Lead Management
8.7
20
Not enough data
8.6
20
Not enough data
8.5
21
Not enough data
8.2
19
Not enough data
7.9
20
Not enough data
8.0
20
Not enough data
7.8
20
Not enough data
8.5
19
Not enough data
Campaign Management
8.8
20
Not enough data
8.2
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
Social
8.4
17
Not enough data
8.7
18
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.2
19
Not enough data
Reporting & Analytics
8.5
19
Not enough data
8.4
20
Not enough data
8.3
20
Not enough data
8.6
20
Not enough data
8.3
18
Not enough data
Platform
8.9
21
Not enough data
8.9
21
Not enough data
8.8
20
Not enough data
8.3
20
Not enough data
8.9
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.7
23
Not enough data
8.6
22
Not enough data
8.5
22
Not enough data
Ticket and Case Management
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
9.2
8
Not enough data
9.0
8
Not enough data
8.6
7
Not enough data
Feature Not Available
Not enough data
8.3
9
Not enough data
8.5
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
9.1
9
Not enough data
9.0
7
Not enough data
8.3
9
Not enough data
9.4
8
Not enough data
Not enough data
Platform
Not enough data
7.9
7
Not enough data
8.5
12
Not enough data
9.1
9
Not enough data
9.1
9
Not enough data
8.8
8
Not enough data
8.7
9
Messenger
Not enough data
8.5
8
Not enough data
8.5
11
Not enough data
8.8
13
Not enough data
8.8
11
Channels
Not enough data
8.5
8
Not enough data
8.8
11
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.8
6
Customers
Not enough data
8.6
11
Not enough data
8.8
10
Not enough data
8.1
12
Not enough data
8.5
8
Not enough data
8.2
13
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Feature Not Available
Design
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Responses
9.2
8
8.8
12
8.3
8
8.5
12
9.0
8
8.3
12
8.5
8
8.7
10
8.8
8
8.0
9
Platform
8.3
8
8.3
11
9.0
8
8.8
10
9.2
8
8.6
12
8.8
8
7.6
12
8.5
8
7.0
9
9.0
8
8.2
12
9.2
8
8.1
12
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
8.7
5
Support Automation
Not enough data
Not enough data
Not enough data
8.1
7
Not enough data
8.3
5
Not enough data
9.0
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
8.7(won by default)
13
Not enough data
8.6(won by default)
13
Not enough data
9.0(won by default)
13
Not enough data
8.6(won by default)
13
Not enough data
Engagement
8.3(won by default)
13
Not enough data
8.7(won by default)
13
Not enough data
9.1(won by default)
13
Not enough data
9.0(won by default)
13
Not enough data
9.0(won by default)
13
Not enough data
Social Shopping
9.0(won by default)
12
Not enough data
8.9(won by default)
12
Not enough data
8.2(won by default)
12
Not enough data
8.8(won by default)
12
Not enough data
Analytics
8.8(won by default)
12
Not enough data
8.6(won by default)
12
Not enough data
9.2(won by default)
12
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.1
8
Not enough data
8.3
9
Not enough data
Feature Not Available
Not enough data
8.3
6
Not enough data
Not enough data
Internal Use
Not enough data
8.5
12
Not enough data
8.1
8
Not enough data
8.1
9
Not enough data
8.2
10
Not enough data
7.9
8
Not enough data
8.3
10
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
BIK
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LimeChat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
10.8%
Cosmetics
10.8%
Consumer Goods
10.8%
Food & Beverages
9.2%
Marketing and Advertising
7.7%
Other
50.8%
Health, Wellness and Fitness
25.8%
Consumer Goods
22.6%
Cosmetics
19.4%
Food & Beverages
6.5%
Apparel & Fashion
6.5%
Other
19.4%
Discussions
BIK has no discussions with answers
LimeChat has no discussions with answers
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