# Bigtincan Engagement vs Zoho CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho CRM excels in user experience, with many praising its **intuitive interface** and seamless integration with various outreach applications. Users appreciate how it keeps all sales processes organized in one place, which significantly enhances productivity.
- **Users say** that Bigtincan Engagement offers strong content tracking capabilities, allowing teams to monitor material usage effectively. This feature is highlighted as a valuable coaching tool, especially for real-time client interactions, making it a solid choice for teams focused on content engagement.
- **According to verified reviews** , Zoho CRM stands out for its **transparent pricing** and ease of setup. New users have noted that the onboarding process is straightforward, which helps them get started quickly without extensive training.
- **Reviewers mention** that while Bigtincan Engagement is easy to use and integrates well with Salesforce, it may not have the same level of versatility as Zoho CRM when it comes to managing the entire sales process, which can be a drawback for users looking for a comprehensive solution.
- **G2 reviewers highlight** that Zoho CRM's support team is responsive and helpful, addressing issues promptly. This level of customer support is a significant advantage for users who value assistance during their implementation and ongoing use of the software.
- **Users report** that while both platforms have similar star ratings, Zoho CRM's higher G2 Score reflects a broader base of recent positive feedback, indicating a more consistent user satisfaction level compared to Bigtincan Engagement, which has not received recent reviews.



| | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 592 | 2,939 | 
| **Largest Market Segment** | Mid-Market (54.5% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Bigtincan Engagement

**Not enough data**

### Zoho CRM

Pros:
- Ease of Use (271 reviews)
- Features (172 reviews)

Cons:
- Learning Curve (112 reviews)
- Limited Features (71 reviews)

---
## Ratings Comparison
| Rating | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (520 reviews) | 8.4 (2491 reviews) | 
  | **Ease of Use** | 8.5 (521 reviews) | 8.3 (2514 reviews) | 
  | **Ease of Setup** | 8.5 (173 reviews) | 8.0 (1284 reviews) | 
  | **Ease of Admin** | 8.2 (170 reviews) | 8.0 (1022 reviews) | 
  | **Quality of Support** | 8.1 (416 reviews) | 7.6 (2282 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.2 (166 reviews) | 8.0 (997 reviews) | 
  | **Product Direction (% positive)** | 7.1 (515 reviews) | 8.0 (2419 reviews) | 

---
## Pricing

### Bigtincan Engagement

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Zoho CRM

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.

Key Features:
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities

[Browse all 5 editions](https://www.g2.com/products/zoho-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.1/10 | 1978 |

#### Sales Force Automation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (1668 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.3 (877 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.2 (1578 reviews) ✓ Verified | 
| **Task / Activity Management** | Not enough data | 8.2 (1640 reviews) ✓ Verified | 
| **Territory & Quota Management** | Not enough data | 7.8 (1186 reviews) ✓ Verified | 
| **Desktop Integration** | Not enough data | 8.4 (673 reviews) ✓ Verified | 
| **Product & Price List Management** | Not enough data | 7.9 (1217 reviews) ✓ Verified | 
| **Quote & Order Management** | Not enough data | 8.0 (1209 reviews) ✓ Verified | 
| **Customer Contract Management** | Not enough data | 8.2 (1323 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.1 (1351 reviews) ✓ Verified | 
| **Campaign Management** | Not enough data | 7.9 (1306 reviews) ✓ Verified | 
| **Lead Management** | Not enough data | 8.4 (1551 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | Not enough data | 7.9 (1129 reviews) ✓ Verified | 

#### Customer Support

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Case Management** | Not enough data | 8.0 (1202 reviews) ✓ Verified | 
| **Customer Support Portal** | Not enough data | 7.9 (1204 reviews) ✓ Verified | 
| **Knowledge Base** | Not enough data | 7.9 (1236 reviews) ✓ Verified | 
| **Call Center Features** | Not enough data | 7.8 (1068 reviews) ✓ Verified | 
| **Support Analytics** | Not enough data | 8.0 (1112 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (1517 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.2 (1566 reviews) ✓ Verified | 
| **Forecasting** | Not enough data | 8.1 (1054 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (1082 reviews) ✓ Verified | 
| **Social Network Integration** | Not enough data | 8.0 (1091 reviews) ✓ Verified | 
| **Mobile User Support** | Not enough data | 8.0 (1201 reviews) ✓ Verified | 

#### Platform

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Customization** | Not enough data | 8.1 (874 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.2 (845 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.4 (859 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.1 (649 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (548 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | Not enough data | 8.1 (719 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.4 (854 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.1 (662 reviews) ✓ Verified | 

#### Integration

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.3 (651 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.1 (646 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.0 (606 reviews) ✓ Verified | 

#### Generative AI

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.2 (180 reviews) | 

#### Agentic AI - CRM

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (67 reviews) | 
| **Multi-step Planning** | Not enough data | 8.3 (65 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (69 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (67 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (66 reviews) | 
| **Proactive Assistance** | Not enough data | 8.3 (66 reviews) | 
| **Decision Making** | Not enough data | 8.3 (67 reviews) | 

### CPQ

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 7.7/10 | 121 |

#### Configuration - cpq

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Product Catalog** | Not enough data | Feature Not Available | 
| **Guided Selling** | Not enough data | Feature Not Available | 
| **Configuration Rules** | Not enough data | 8.3 (59 reviews) | 
| **Price Configuration** | Not enough data | 8.3 (55 reviews) | 
| **Visual Configuration** | Not enough data | 8.4 (60 reviews) | 

#### Pricing

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Pricing Flexibility** | Not enough data | 8.1 (62 reviews) | 
| **Discounting** | Not enough data | 7.5 (57 reviews) | 
| **Commerical Rules** | Not enough data | 8.1 (56 reviews) | 
| **Terms and Conditions** | Not enough data | 8.4 (58 reviews) | 
| **Approval Workflow** | Not enough data | 8.6 (58 reviews) | 
| **Renewals** | Not enough data | 8.5 (56 reviews) | 

#### Quoting

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Grouping** | Not enough data | 8.4 (58 reviews) | 
| **Version Control** | Not enough data | 8.4 (52 reviews) | 
| **Quote Document Generation** | Not enough data | 8.4 (53 reviews) | 
| **Ordering** | Not enough data | 8.4 (55 reviews) | 
| **Contracts** | Not enough data | 8.6 (52 reviews) | 

#### Admin

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Configuration Ease of Admin** | Not enough data | 8.2 (89 reviews) | 
| **Pricing Administration** | Not enough data | 7.7 (83 reviews) | 
| **Workflow Management** | Not enough data | 8.3 (86 reviews) | 
| **Document Management** | Not enough data | 8.3 (83 reviews) | 

#### Channels

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Mobile User Support** | Not enough data | 8.1 (57 reviews) | 
| **Channel Partner Support** | Not enough data | 7.7 (52 reviews) | 
| **eCommerce** | Not enough data | 8.0 (49 reviews) | 

#### Platform

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.4 (89 reviews) | 
| **Integration API** | Not enough data | 8.2 (85 reviews) | 
| **Internationalization** | Not enough data | 8.0 (77 reviews) | 
| **Scalability** | Not enough data | 8.5 (88 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.4 (90 reviews) | 
| **ERP Integration** | Not enough data | 8.6 (20 reviews) | 

#### Generative AI - cpq

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Dynamic Quoting** | Not enough data | 7.4 (15 reviews) | 
| **Dynamic Pricing** | Not enough data | 7.5 (16 reviews) | 
| **Personalized Sale Recommendations** | Not enough data | 7.7 (16 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Communication

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Sales Gamification

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 75 |

#### Competition

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Competition Templates** | Not enough data | 8.7 (58 reviews) ✓ Verified | 
| **Custom Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Team Competitions** | Not enough data | 8.7 (57 reviews) ✓ Verified | 
| **Simultaneous Competitions** | Not enough data | 8.5 (53 reviews) ✓ Verified | 
| **Competition Adjustments** | Not enough data | 8.5 (55 reviews) ✓ Verified | 
| **Awards and Incentives** | Not enough data | 7.9 (18 reviews) | 

#### Agentic AI - Sales Gamification

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Integrations

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.9 (61 reviews) ✓ Verified | 
| **Social Collaboration Integration** | Not enough data | 8.8 (59 reviews) | 
| **TV Streaming** | Not enough data | 8.7 (45 reviews) | 

#### Platform

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (65 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (64 reviews) ✓ Verified | 
| **Enterprise Scalability** | Not enough data | 8.8 (58 reviews) ✓ Verified | 
| **Data Import & Export Tools** | Not enough data | 8.8 (63 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.8 (63 reviews) ✓ Verified | 

#### Employee Features

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **User Profiles** | Not enough data | 8.9 (66 reviews) ✓ Verified | 
| **Notifications** | Not enough data | 8.8 (68 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 8.8 (68 reviews) ✓ Verified | 

### Content Marketing

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Content Creation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Content Creation Tools** | Not enough data | Not enough data | 
| **Content Curation** | Not enough data | Not enough data | 
| **Buyer Personas** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 

#### Optimization

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Dashboards & Reporting** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 
| **ROI Reporting** | Not enough data | Not enough data | 

#### Logistics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Customizable Templated Workflows** | Not enough data | Not enough data | 
| **Internal Communication** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Editing and Approval Tools** | Not enough data | Not enough data | 
| **Distribution Features** | Not enough data | Not enough data | 
| **Integrations & APIs** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Lead Generation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.7/10 | 32 |
| **Zoho CRM** | 8.5/10 | 80 |

#### Lead Facilitation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Customer-facing Chatbot** | 8.7 (9 reviews) | 8.4 (72 reviews) | 
| **Lead Qualification** | 8.3 (13 reviews) | 8.8 (73 reviews) | 
| **Lead Follow-up** | 8.8 (13 reviews) | 8.8 (73 reviews) | 
| **Meeting Scheduling ** | 8.8 (13 reviews) | 8.8 (73 reviews) | 

#### Organization

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.2 (22 reviews) | 8.6 (74 reviews) | 
| **Data Entry** | 9.2 (25 reviews) | 8.4 (73 reviews) | 
| **Integrations / APIs** | 8.7 (24 reviews) | 8.6 (73 reviews) | 

#### Performance Analysis

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Coaching ** | 8.7 (15 reviews) | Feature Not Available | 
| **Peformance Tracking** | 8.2 (16 reviews) | 8.6 (75 reviews) | 

#### Sales Analysis

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **ROI Forecasting ** | 8.6 (12 reviews) | 8.4 (69 reviews) | 
| **Sales Forecasting ** | 8.6 (16 reviews) | 8.4 (73 reviews) | 

#### Generative AI

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.3 (27 reviews) | 
| **AI Text Summarization** | Not enough data | 8.1 (27 reviews) | 

#### Agentic AI - AI Sales Assistant

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.7/10 | 43 |
| **Zoho CRM** | 8.2/10 | 170 |

#### Integrated Workflows

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Task Management** | Feature Not Available | 8.7 (160 reviews) | 
| **Email Tracking/Automation** | 8.8 (36 reviews) ✓ Verified | 8.8 (156 reviews) | 
| **Calls and Voice** | Feature Not Available | 8.3 (145 reviews) | 
| **Other Outreach Options ** | Feature Not Available | 8.2 (141 reviews) | 
| **CRM Integration** | 8.5 (30 reviews) ✓ Verified | 8.9 (154 reviews) | 
| **Calendar** | Not enough data | 8.8 (152 reviews) | 
| **Shared Records** | Not enough data | 8.5 (147 reviews) | 

#### Repeatability and Reportability

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Content Management** | 9.0 (36 reviews) ✓ Verified | 8.4 (144 reviews) | 
| **Workflow Management** | 8.7 (14 reviews) ✓ Verified | 8.6 (149 reviews) | 
| **Workflow Performance** | 8.8 (17 reviews) ✓ Verified | 8.6 (142 reviews) | 
| **Sales Coaching and Insights** | 8.3 (30 reviews) ✓ Verified | 8.2 (138 reviews) | 
| **Gamification** | Not enough data | 7.9 (120 reviews) | 

#### AI and Automation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Lead Prioritization** | Not enough data | 8.3 (146 reviews) | 
| **Lead Scoring** | Not enough data | 8.5 (145 reviews) | 
| **Best Time of Day Scheduling** | Not enough data | 8.3 (139 reviews) | 
| **Buyer Intelligence** | Not enough data | 8.1 (133 reviews) | 
| **Machine Learning** | Not enough data | 7.8 (125 reviews) | 

#### Generative AI

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (69 reviews) | 

#### Agentic AI - Sales Engagement

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (28 reviews) | 
| **Multi-step Planning** | Not enough data | 7.8 (26 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (27 reviews) | 
| **Adaptive Learning** | Not enough data | 7.9 (26 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.7 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (27 reviews) | 
| **Decision Making** | Not enough data | 8.1 (26 reviews) | 

### Quote-to-Cash

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 56 |

#### Customer Requirements

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Quoting** | Not enough data | 8.5 (51 reviews) | 
| **Configuration** | Not enough data | 8.5 (50 reviews) | 
| **Pricing** | Not enough data | 8.5 (52 reviews) | 

#### Contracts

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Creation** | Not enough data | 8.5 (50 reviews) | 
| **Negotiation** | Not enough data | 8.2 (47 reviews) | 
| **Execution** | Not enough data | 8.4 (50 reviews) | 

#### Revenue

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Invoicing** | Not enough data | 8.5 (52 reviews) | 
| **Matching** | Not enough data | 8.5 (50 reviews) | 
| **Recognition** | Not enough data | 8.4 (47 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Presenter Tools

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.4/10 | 106 |

#### Platform Basics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Templates** | Not enough data | 8.4 (98 reviews) | 
| **Exporting** | Not enough data | 8.6 (93 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.6 (97 reviews) | 
| **Multiple Personas** | Not enough data | 8.4 (89 reviews) | 
| **Data Analytics ** | Not enough data | 8.8 (57 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (13 reviews) | 

### Client Portal

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.7/10 | 89 |

#### Content

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Document Collaboration** | Not enough data | 8.9 (79 reviews) | 
| **Versioning** | Not enough data | 8.6 (76 reviews) | 
| **E-Signature** | Not enough data | 8.5 (76 reviews) | 
| **File Request** | Not enough data | 8.7 (77 reviews) | 
| **Feedback** | Not enough data | 8.6 (74 reviews) | 

#### Collaboration

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Billing and Invoicing** | Not enough data | 8.8 (76 reviews) | 
| **Instant Messaging** | Not enough data | 8.5 (78 reviews) | 
| **Project Management** | Not enough data | 9.0 (80 reviews) | 
| **Analytics** | Not enough data | 9.0 (83 reviews) | 
| **Time Tracking** | Not enough data | 8.7 (78 reviews) | 
| **Mobile Application** | Not enough data | 8.7 (75 reviews) | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.7/10 | 176 |
| **Zoho CRM** | N/A | N/A |

#### Collaboration Tools

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Screen Sharing** | 8.6 (164 reviews) ✓ Verified | Not enough data | 
| **Presentations** | 9.1 (11 reviews) ✓ Verified | Not enough data | 
| **Whiteboarding** | 8.8 (10 reviews) | Not enough data | 
| **Live Chat** | 9.1 (9 reviews) ✓ Verified | Not enough data | 
| **Hand Raising** | 9.1 (9 reviews) ✓ Verified | Not enough data | 

#### Meeting Coordination

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Scheduling** | 7.7 (92 reviews) ✓ Verified | Not enough data | 
| **Recording** | 8.2 (122 reviews) ✓ Verified | Not enough data | 
| **Participant Permissions** | 8.2 (116 reviews) ✓ Verified | Not enough data | 
| **One-Click Join** | 9.8 (8 reviews) ✓ Verified | Not enough data | 

#### Software Type

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Mobile** | 7.7 (72 reviews) ✓ Verified | Not enough data | 
| **Browser Application** | 9.5 (11 reviews) ✓ Verified | Not enough data | 
| **Desktop Application** | 8.8 (7 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Video Conferencing

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.5/10 | 44 |

#### Lead Monitoring

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Features** | Not enough data | 9.0 (42 reviews) | 
| **Performance** | Not enough data | 8.9 (42 reviews) | 
| **Identification** | Not enough data | 8.7 (42 reviews) | 

#### Agentic AI - Lead Capture

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.2 (27 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (27 reviews) | 

#### Data Capture

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Mobile** | Not enough data | 8.3 (42 reviews) | 
| **Websites** | Not enough data | 8.5 (42 reviews) | 
| **Social Media** | Not enough data | 8.1 (42 reviews) | 
| **Data** | Not enough data | 8.3 (42 reviews) | 

#### Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Export/Import** | Not enough data | 9.1 (42 reviews) | 
| **Reporting** | Not enough data | 8.8 (42 reviews) | 

#### Customization

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Forms** | Not enough data | 8.7 (41 reviews) | 
| **Personalization** | Not enough data | 8.6 (41 reviews) | 
| **Templates** | Not enough data | 8.7 (42 reviews) | 
| **Integration** | Not enough data | 8.7 (42 reviews) | 

### Content Experience Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.1/10 | 11 |
| **Zoho CRM** | N/A | N/A |

#### Content Creation

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Content Management** | 9.2 (11 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Content Experience Platforms

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Optimization

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **ROI Reporting** | 6.9 (7 reviews) ✓ Verified | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Revenue History** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Dashboard Analytics** | Not enough data | Not enough data | 
| **Multi-Device Data Visualization** | Not enough data | Not enough data | 
| **Data Segmentation** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **Revenue Operations Cadence** | Not enough data | Not enough data | 

#### CRM Data Enrichment

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Calendar Sync** | Not enough data | Not enough data | 
| **Email Activity Capture** | Not enough data | Not enough data | 
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Marketing Leads** | Not enough data | Not enough data | 
| **Contact Capture** | Not enough data | Not enough data | 

#### Account Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Nonengaged Accounts** | Not enough data | Not enough data | 
| **Account optimization** | Not enough data | Not enough data | 
| **Historical Patterns** | Not enough data | Not enough data | 
| **Rep Performance** | Not enough data | Not enough data | 
| **Account Engagement** | Not enough data | Not enough data | 
| **Historical Win/Loss Patterns** | Not enough data | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 7.9/10 | 23 |

#### Agentic AI - Lead Scoring

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (12 reviews) | 
| **Cross-system Integration** | Not enough data | 6.7 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 6.7 (12 reviews) | 
| **Decision Making** | Not enough data | 6.8 (12 reviews) | 

#### Attribution

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Lead Opportunity** | Not enough data | 8.5 (21 reviews) | 
| **Lead Assignment** | Not enough data | 8.6 (22 reviews) | 
| **Pipeline Acceleration** | Not enough data | 8.0 (21 reviews) | 

#### Discovery

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Lead Management** | Not enough data | 8.6 (22 reviews) | 
| **Scoring/Ranking** | Not enough data | 8.3 (21 reviews) | 
| **Lead Context** | Not enough data | 8.3 (22 reviews) | 

#### Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Conversion Viability** | Not enough data | 8.4 (22 reviews) | 
| **Workflow** | Not enough data | 8.4 (22 reviews) | 

#### Platform

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Data Synchronization** | Not enough data | 8.4 (22 reviews) | 
| **Analysis** | Not enough data | 8.3 (21 reviews) | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | 8.3/10 | 198 |

#### Agentic AI - Sales Performance Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.9 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.1 (20 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (21 reviews) | 

#### Incentives

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Badges** | Not enough data | 8.2 (153 reviews) ✓ Verified | 
| **Triggers** | Not enough data | 8.4 (160 reviews) ✓ Verified | 
| **Commission Calculator** | Not enough data | 8.0 (152 reviews) ✓ Verified | 
| **Leaderboards** | Not enough data | 8.4 (161 reviews) ✓ Verified | 

#### Personalization

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.5 (177 reviews) ✓ Verified | 
| **Custom Reports** | Not enough data | 8.6 (178 reviews) ✓ Verified | 
| **Dashboards** | Not enough data | 8.6 (184 reviews) ✓ Verified | 
| **Goal Setting** | Not enough data | 8.4 (171 reviews) ✓ Verified | 

#### Administrative

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.5 (169 reviews) ✓ Verified | 
| **Employee Structure** | Not enough data | 8.5 (173 reviews) ✓ Verified | 
| **Behavior Monitoring** | Not enough data | 8.4 (161 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.2/10 | 105 |
| **Zoho CRM** | 8.0/10 | 161 |

#### Agentic AI - Email Tracking

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (30 reviews) | 
| **Multi-step Planning** | Not enough data | 7.5 (29 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (30 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (29 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (30 reviews) | 
| **Decision Making** | Not enough data | 7.6 (29 reviews) | 

#### Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Open Rates** | 8.2 (97 reviews) | 8.3 (138 reviews) | 
| **Link Activity** | 8.5 (38 reviews) | 8.3 (143 reviews) | 
| **Attachment Activity** | 8.3 (36 reviews) | 8.4 (144 reviews) | 

#### Customizations

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Email Platform Integration** | 7.9 (86 reviews) | 8.7 (148 reviews) | 
| **Email Scheduling** | 8.0 (70 reviews) | 8.8 (145 reviews) | 
| **Notifications** | 8.3 (89 reviews) | 8.7 (146 reviews) | 
| **Email Categorization** | 8.1 (68 reviews) | 8.7 (142 reviews) | 
| **Templates** | 8.3 (77 reviews) | 8.6 (147 reviews) | 

#### Generative AI

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.6 (59 reviews) | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.8/10 | 36 |
| **Zoho CRM** | 8.1/10 | 173 |

#### Agentic AI - Sales Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.5 (31 reviews) | 
| **Cross-system Integration** | Not enough data | 7.5 (31 reviews) | 
| **Adaptive Learning** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.3 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 7.4 (31 reviews) | 

#### Data Sourcing

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Data Sourcing** | 8.8 (26 reviews) | 8.3 (145 reviews) | 
| **Exporting & Sharing Data** | 9.0 (21 reviews) | 8.4 (149 reviews) | 
| **Multi-Device Data Visualization** | 8.8 (19 reviews) | 8.3 (142 reviews) | 
| **Interactive Dashboards** | 9.1 (27 reviews) | 8.6 (156 reviews) | 
| **Data Segmentation** | 9.0 (21 reviews) | 8.5 (147 reviews) | 

#### Predictive Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Lead Scoring** | 8.5 (18 reviews) | 8.5 (147 reviews) | 
| **Opportunity Scoring** | 8.7 (26 reviews) | 8.3 (139 reviews) | 
| **Risk Analysis** | 8.9 (23 reviews) | 8.1 (124 reviews) | 
| **Live Forecasting** | 8.5 (23 reviews) | 8.2 (130 reviews) | 

#### Sales Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Live Pipeline Management** | 8.8 (27 reviews) | 8.5 (154 reviews) | 
| **Sales Gamification** | 8.6 (22 reviews) | 8.3 (131 reviews) | 
| **Account-Based Analytics** | 9.0 (24 reviews) | 8.5 (145 reviews) | 
| **Activity Tracking** | 9.1 (33 reviews) | 8.8 (152 reviews) | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | 8.1/10 | 127 |
| **Zoho CRM** | 7.8/10 | 12 |

#### Agentic AI - Sales Enablement

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.1 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 6.1 (6 reviews) | 

#### Content Management

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Content Import** | 8.4 (107 reviews) | 8.2 (10 reviews) | 
| **Content Creation** | 7.8 (23 reviews) | 8.0 (10 reviews) | 
| **Templates** | 8.3 (22 reviews) | 8.0 (10 reviews) | 
| **Advanced Search** | 8.1 (22 reviews) | 8.8 (10 reviews) | 
| **Content Storage** | 8.5 (109 reviews) | 8.2 (10 reviews) | 

#### Analytics

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Reporting** | 8.1 (107 reviews) | 9.0 (10 reviews) | 
| **Alerts** | 8.2 (107 reviews) | 8.3 (10 reviews) | 
| **Account-Based Engagement** | 7.9 (90 reviews) | 8.3 (10 reviews) | 
| **Content Utilization** | 8.0 (98 reviews) | 8.3 (10 reviews) | 

#### Learning Management - Sales Enablement

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Sales Training ** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Sales Onboarding** | Not enough data | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Cross-Functional Alignment** | Not enough data | Not enough data | 
| **AI and Automation** | Not enough data | Not enough data | 
| **End-to-End Customer Journey Insights** | Not enough data | Not enough data | 

### Insurance CRM

| Product | Score | Reviews |
|---|---|---|
| **Bigtincan Engagement** | N/A | N/A |
| **Zoho CRM** | N/A | N/A |

#### Relationship Management - Insurance CRM

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Renewal Management** | Not enough data | Not enough data | 
| **Client Communication Tools** | Not enough data | Not enough data | 
| **Lead Tracking** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Winbacks** | Not enough data | Not enough data | 
| **Communication History** | Not enough data | Not enough data | 
| **Activity Management** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Follow up Automation - Insurance CRM

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Automated Follow-Ups** | Not enough data | Not enough data | 
| **Marketing Campaigns** | Not enough data | Not enough data | 

#### Document Management - Insurance CRM

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Documentation handling** | Not enough data | Not enough data | 

#### Integrations & Reports - Insurance CRM

| Feature | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Reporting & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (5):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics)

**Unique to Bigtincan Engagement (5):** [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Content Experience Platforms](https://www.g2.com/categories/content-experience-platforms), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i)

**Unique to Zoho CRM (10):** [Client Portal Software](https://www.g2.com/categories/client-portal), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping), [Quote-to-Cash Software](https://www.g2.com/categories/quote-to-cash), [Sales Gamification Software](https://www.g2.com/categories/sales-gamification), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [CRM Software](https://www.g2.com/categories/crm), [CPQ Software](https://www.g2.com/categories/cpq), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Insurance CRM Software](https://www.g2.com/categories/insurance-crm)


---
## Reviewer Demographics

### By Company Size

| Segment | Bigtincan Engagement | Zoho CRM | 
|---|---|---|
| **Small-Business** | 17.8% | 61.6% | 
| **Mid-Market** | 54.5% | 32.4% | 
| **Enterprise** | 27.7% | 6.0% | 

### By Industry

#### Bigtincan Engagement

- **Computer Software:** 20.2%
- **Internet:** 14.1%
- **Information Technology and Services:** 12.9%
- **Marketing and Advertising:** 12.2%
- **E-Learning:** 2.8%
- **Human Resources:** 2.4%
- **Information Services:** 2.3%
- **Publishing:** 2.1%
- **Financial Services:** 1.9%
- **Market Research:** 1.7%
- **Other:** 27.4%

#### Zoho CRM

- **Information Technology and Services:** 16.1%
- **Computer Software:** 10.0%
- **Marketing and Advertising:** 8.9%
- **Financial Services:** 3.5%
- **Real Estate:** 3.5%
- **Education Management:** 3.0%
- **Retail:** 2.1%
- **Internet:** 2.1%
- **Accounting:** 2.0%
- **Management Consulting:** 1.9%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to Bigtincan Engagement

- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3573 reviews)
- [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) — 4.6/5 stars (1802 reviews)
- [Cirrus Insight](https://www.g2.com/products/cirrus-insight/reviews) — 4.2/5 stars (1510 reviews)
- [Showpad](https://www.g2.com/products/showpad/reviews) — 4.6/5 stars (1909 reviews)
- [Vendasta Yesware](https://www.g2.com/products/vendasta-yesware/reviews) — 4.4/5 stars (821 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56507 reviews)
- [Highspot](https://www.g2.com/products/highspot/reviews) — 4.7/5 stars (1206 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (589 reviews)
- [Mediafly](https://www.g2.com/products/mediafly/reviews) — 4.4/5 stars (1343 reviews)

### Alternatives to Zoho CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25855 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13877 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9692 reviews)
- [Nutshell](https://www.g2.com/products/nutshell/reviews) — 4.3/5 stars (1443 reviews)
- [Coevera](https://www.g2.com/products/coevera/reviews) — 4.6/5 stars (480 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14725 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3094 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2048 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1158 reviews)

---
## Top Discussions

### Bigtincan Engagement

- Title: [How do i filter out unwanted emails, that SD.ai picks automatically?](https://www.g2.com/discussions/41016-how-do-i-filter-out-unwanted-emails-that-sd-ai-picks-automatically) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Comment deleted by user."
- Title: [What new integrations are you coming out with?](https://www.g2.com/discussions/34041-what-new-integrations-are-you-coming-out-with) — 1 comment, 1 upvote
  > **Top comment:** "Hi Evan - we announced our Revenue Intelligence API today.  This enables you to connect your analyzed sales data to your favorite BI tool now so that you can..."
- Title: [Where Can I See Pricing?](https://www.g2.com/discussions/pricing-1c76fcb9-c432-46bc-982f-aa4cc17b63f0) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Pricing is available at https://www.clearslide.com/pricing/"
- Title: [Is There a Trial Version?](https://www.g2.com/discussions/trial-version-d484e27f-4609-4935-9602-10f71bb85a1c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes. Go to https://www.clearslide.com and click Free Trial."

### Zoho CRM

- Title: [What have you found better than ZOHO](https://www.g2.com/discussions/what-have-you-found-better-than-zoho) — 5 comments, 1 upvote
  > **Top comment:** "Zoho One, with over 45 business applications,  all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus..."
- Title: [Is Zoho CRM really free?](https://www.g2.com/discussions/is-zoho-crm-really-free) — 4 comments, 5 upvotes
  > **Top comment:** "It free in trail after that you have to pay "
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/zoho-crm-what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platf) — 3 comments, 1 upvote
  > **Top comment:** "Zoho CRM has some great strengths when it comes to managing customer relationships. First, it's highly customizable, so you can easily tweak the platform to..."
- Title: [What are the key strengths of Zoho CRM in managing customer relationships compared to other CRM platforms?](https://www.g2.com/discussions/what-are-the-key-strengths-of-zoho-crm-in-managing-customer-relationships-compared-to-other-crm-platforms) — 3 comments
  > **Top comment:** "1. Affordable 
2. Flexible and great customisation 
3. Good user friendly interface "
- Title: [can we create segmentation in this](https://www.g2.com/discussions/can-we-create-segmentation-in-this) — 3 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes Lavanya,

Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigtincan-engagement-vs-zoho-crm)