The feature I use most often is the screen share. I not only use this to show customers what I need them to see in my presentations but I use it to allow them to control my screen so I can understand what they are looking at. The latter is very helpful...
The platform consistently seems half-baked. The content search is not prescriptive as promised, but instead, pulls content that is most commonly used. The call/web conference functionalities have some of the worst quality (sound, video) that I have ever...
The SuMo team are experts in gamification! We have used Salesforce.com for a few years, but users lacked the desire to fully dive in. Within the matter of a few days of launching SuMo there was a significant improvement. Practices we have spent years...
User interface is not as user friendly as I hoped.
The feature I use most often is the screen share. I not only use this to show customers what I need them to see in my presentations but I use it to allow them to control my screen so I can understand what they are looking at. The latter is very helpful...
The SuMo team are experts in gamification! We have used Salesforce.com for a few years, but users lacked the desire to fully dive in. Within the matter of a few days of launching SuMo there was a significant improvement. Practices we have spent years...
The platform consistently seems half-baked. The content search is not prescriptive as promised, but instead, pulls content that is most commonly used. The call/web conference functionalities have some of the worst quality (sound, video) that I have ever...
User interface is not as user friendly as I hoped.