Compare BigTime, Workzone, Core, and OpenAir PSA

Pricing

 
Express
$10
per user per month billed annually
Team
Request Pricing
Contact BQE Software Inc
Starting at $9.95
1 User
 
Pro
$30
per user per month billed annually
Professional
Request Pricing
 
Premier
$40
per user per month billed annually
Enterprise
Request Pricing
 
Free Trial
Free Trial
Free Trial
Free Trial
BigTime
Express
$10per user per month billed annually
Pro
$30per user per month billed annually
Premier
$40per user per month billed annually
Free Trial
Workzone
Team
Request Pricing
Professional
Request Pricing
Enterprise
Request Pricing
Free Trial
Core
Contact BQE Software Inc
Starting at $9.951 User
Free Trial
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
8.2
7.4
7.7
Ease of Use
Ease of Use
8.9
8.3
7.2
7.0
Ease of Setup
Ease of Setup
8.5
8.1
7.4
6.6
Ease of Admin
Ease of Admin
9.0
8.5
7.6
6.9
Quality of Support
Quality of Support
9.4
9.0
7.6
7.2
Ease of Doing Business With
Ease of Doing Business With
9.4
9.2
7.4
7.4
Product Direction (% positive)
Product Direction (% positive)
8.7
8.1
8.1
6.1
Meets Requirements
BigTime
9.0
Workzone
8.2
Core
7.4
OpenAir PSA
7.7
Ease of Use
BigTime
8.9
Workzone
8.3
Core
7.2
OpenAir PSA
7.0
Ease of Setup
BigTime
8.5
Workzone
8.1
Core
7.4
OpenAir PSA
6.6
Ease of Admin
BigTime
9.0
Workzone
8.5
Core
7.6
OpenAir PSA
6.9
Quality of Support
BigTime
9.4
Workzone
9.0
Core
7.6
OpenAir PSA
7.2
Ease of Doing Business With
BigTime
9.4
Workzone
9.2
Core
7.4
OpenAir PSA
7.4
Product Direction (% positive)
BigTime
8.7
Workzone
8.1
Core
8.1
OpenAir PSA
6.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.4%
32.3%
53.8%
10.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
16.0%
41.9%
30.8%
58.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.6%
25.8%
15.4%
31.4%
BigTime
Small-Business
82.4%
Mid-Market
16.0%
Enterprise
1.6%
Workzone
Small-Business
32.3%
Mid-Market
41.9%
Enterprise
25.8%
Core
Small-Business
53.8%
Mid-Market
30.8%
Enterprise
15.4%
OpenAir PSA
Small-Business
10.1%
Mid-Market
58.6%
Enterprise
31.4%

Reviewers' Industry

 
Accounting
15.8%
Higher Education
18.2%
Computer Software
21.4%
Computer Software
28.3%
 
Public Relations and Communications
11.8%
Marketing and Advertising
13.6%
Civil Engineering
14.3%
Information Technology and Services
25.4%
 
Civil Engineering
9.0%
Financial Services
13.6%
Architecture & Planning
14.3%
Marketing and Advertising
10.2%
 
Architecture & Planning
8.3%
Paper & Forest Products
9.1%
Renewables & Environment
7.1%
Management Consulting
5.9%
 
Information Technology and Services
8.2%
Information Technology and Services
6.8%
Media Production
7.1%
Internet
2.9%
 
Other
46.8%
Other
38.6%
Other
35.7%
Other
27.3%
BigTime
Accounting
15.8%
Public Relations and Communications
11.8%
Civil Engineering
9.0%
Architecture & Planning
8.3%
Information Technology and Services
8.2%
Other
46.8%
Workzone
Higher Education
18.2%
Marketing and Advertising
13.6%
Financial Services
13.6%
Paper & Forest Products
9.1%
Information Technology and Services
6.8%
Other
38.6%
Core
Computer Software
21.4%
Civil Engineering
14.3%
Architecture & Planning
14.3%
Renewables & Environment
7.1%
Media Production
7.1%
Other
35.7%
OpenAir PSA
Computer Software
28.3%
Information Technology and Services
25.4%
Marketing and Advertising
10.2%
Management Consulting
5.9%
Internet
2.9%
Other
27.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Terri K.
Administrator

Chris, Sam and Brandon were on time with starting the seminar and very informative.

G2 User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Ahmad A.
Administrator

The flexibility of CORE invoicing has made our complex billing requirements to a minimum. We have customers that need invoices with three levels of tiered structure. Prior to CORE, it used to take us a lot of time to do billing and that time has been cut...

Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

G2 User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

G2 User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
BigTime
Most Helpful Favorable Review
Terri K.
Administrator

Chris, Sam and Brandon were on time with starting the seminar and very informative.

Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

Workzone
Most Helpful Favorable Review
G2 User in Marketing and Advertising

I like that it does keep the documents organized, and that we are able to copy projects and tasks.

Most Helpful Critical Review
G2 User in Information Technology and Services

I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.

Core
Most Helpful Favorable Review
Ahmad A.
Administrator

The flexibility of CORE invoicing has made our complex billing requirements to a minimum. We have customers that need invoices with three levels of tiered structure. Prior to CORE, it used to take us a lot of time to do billing and that time has been cut...

Most Helpful Critical Review
G2 User

Lots of issues with security settings and access, printing, core updates that delete our existing information or files, information being moved around or lost, being incompatible with quickbooks. Help desk is useless, usually the resolution is having to...

OpenAir PSA
Most Helpful Favorable Review
Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 
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Videos

 

Tracking Time & Expenses in BigTime.

No videos providedNo videos provided
BigTime

Tracking Time & Expenses in BigTime.

Workzone
No videos provided
Core
No videos provided
OpenAir PSA

Downloads

 No downloads providedNo downloads provided
Workzone
No downloads provided
Core
No downloads provided
Ask BigTime a QuestionContact BigTimeAsk Workzone a QuestionContact WorkzoneAsk Core a QuestionContact CoreAsk OpenAir PSA a QuestionContact OpenAir PSA
 
BigTime
BigTime
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Workzone
Workzone
Optimized for quick response
Core
Core
OpenAir PSA
OpenAir PSA