# BigTime, When I Work vs Connecteam Comparison

| | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,692 | 381 | 3,505 | 
| **Largest Market Segment** | Small-Business (78.1% of reviews) | Small-Business (61.6% of reviews) | Small-Business (85.5% of reviews) | 
| **Entry Level Price** | $20.00 1 user Per Month | $2.50 1 user Per Month | Free 10 Users | 

---
## Top Pros & Cons

### BigTime

Pros:
- Ease of Use (102 reviews)
- Time Tracking (76 reviews)

Cons:
- Missing Features (22 reviews)
- Manual Entry (16 reviews)

### When I Work

Pros:
- Ease of Use (61 reviews)
- Scheduling (43 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

### Connecteam

Pros:
- Ease of Use (1623 reviews)
- Features (950 reviews)

Cons:
- Missing Features (442 reviews)
- Limited Features (424 reviews)

---
## Ratings Comparison
| Rating | BigTime | When I Work | Connecteam | 
|---|---|---|---|
  | **Meets Requirements** | 8.8 (1407 reviews) | 8.8 (316 reviews) | 8.9 (3232 reviews) | 
  | **Ease of Use** | 8.7 (1459 reviews) | 8.7 (320 reviews) | 9.0 (3312 reviews) | 
  | **Ease of Setup** | 8.2 (989 reviews) | 8.7 (182 reviews) | 8.9 (3149 reviews) | 
  | **Ease of Admin** | 8.6 (951 reviews) | 8.8 (168 reviews) | 9.0 (2859 reviews) | 
  | **Quality of Support** | 9.2 (1305 reviews) | 8.4 (252 reviews) | 9.1 (2654 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (950 reviews) | 8.7 (159 reviews) | 9.2 (2728 reviews) | 
  | **Product Direction (% positive)** | 8.7 (1375 reviews) | 9.0 (301 reviews) | 9.5 (3258 reviews) | 

---
## Pricing

### BigTime

#### Entry-Level Pricing

Plan: Essentials

Price: $20.00 1 user Per Month

Description: Deliver great work and get paid faster.

Key Features:
- Time Tracking
- Expense Management
- Project Management 

[Browse all 4 editions](https://www.g2.com/products/bigtime/pricing)

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

### Connecteam

#### Entry-Level Pricing

Plan: Small Business

Price: Free 10 Users

Description: Everything a small business needs. 
Up to 10 users.

Key Features:
- Full access to our most popular features
-  All Hubs are included - Operations, Communications, HR & Skills
-  Everything a small business needs 

[Browse all 5 editions](https://www.g2.com/products/connecteam/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.8/10 | 248 |

#### Ticket and Case Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 9.0 (93 reviews) | 
| **Ticket response user experience** | Not enough data | Not enough data | 9.0 (92 reviews) | 
| **Workflow** | Not enough data | Not enough data | 9.0 (90 reviews) | 
| **Response Automation** | Not enough data | Not enough data | 8.7 (89 reviews) | 
| **SLA Management** | Not enough data | Not enough data | Feature Not Available | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 9.0 (88 reviews) | 
| **Ticket Collaboration** | Not enough data | Not enough data | 9.0 (88 reviews) | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 8.9 (90 reviews) | 

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Help Desk

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.8 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.0 (23 reviews) | 

#### Communication Channels

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 8.8 (89 reviews) | 
| **Email to Case** | Not enough data | Not enough data | Feature Not Available | 
| **Chat/Live Support** | Not enough data | Not enough data | 9.1 (87 reviews) | 
| **Social Integration** | Not enough data | Not enough data | Feature Not Available | 
| **Voice** | Not enough data | Not enough data | Feature Not Available | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 9.1 (233 reviews) | 
| **Customization ** | Not enough data | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 9.1 (234 reviews) | 
| **Integration** | Not enough data | Not enough data | 8.4 (220 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.6 (220 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.6 (227 reviews) | 

### Expense Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.9/10 | 1077 |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Expense Reports

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Ease of Creating Expense Reports** | 8.7 (522 reviews) | Not enough data | Not enough data | 
| **Bank / Credit Card Integration** | 7.8 (234 reviews) | Not enough data | Not enough data | 
| **Smart Categorization** | 8.0 (280 reviews) | Not enough data | Not enough data | 
| **Digital Receipt Management** | 8.5 (352 reviews) | Not enough data | Not enough data | 
| **Employee Reimbursement** | 8.6 (381 reviews) | Not enough data | Not enough data | 
| **Currency Conversions** | 7.4 (132 reviews) | Not enough data | Not enough data | 
| **Credit Card Integration** | 7.8 (210 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Expense Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 

#### Travel Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Ease of Booking** | Feature Not Available | Not enough data | Not enough data | 
| **Itinerary Management** | Feature Not Available | Not enough data | Not enough data | 
| **Trip Notifications** | Feature Not Available | Not enough data | Not enough data | 
| **Advanced Integrations** | 7.9 (199 reviews) | Not enough data | Not enough data | 

#### Client Invoicing

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (704 reviews) | 8.1 (47 reviews) | Feature Not Available | 
| **Electronic Payments** | 7.8 (357 reviews) | 8.2 (46 reviews) | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | 8.3 (533 reviews) | 7.7 (49 reviews) | Feature Not Available | 

#### Generative AI - Expense Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Image-to-Text** | Not enough data | Not enough data | Not enough data | 
| **Text Generation** | Not enough data | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Mobile

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Receipt Capture** | 8.6 (350 reviews) | Not enough data | Not enough data | 
| **Mileage Tracking** | 8.4 (293 reviews) | Not enough data | Not enough data | 
| **Travel Itinerary and Flight Status Updates** | Feature Not Available | Not enough data | Not enough data | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Embedded AI / Machine Learning** | 6.9 (137 reviews) | Not enough data | Not enough data | 
| **Complex Approval Workflow** | 8.0 (280 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **PCI Regulation Compliant** | 7.3 (117 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Business Tool Integration** | 8.4 (693 reviews) | 8.3 (65 reviews) | Feature Not Available | 
| **Workflow** | 8.4 (693 reviews) | 8.8 (83 reviews) | 8.7 (1414 reviews) | 
| **Automated Reminders** | 8.0 (547 reviews) | 8.9 (91 reviews) | 8.7 (1439 reviews) | 
| **Policy Compliance Management** | 8.0 (415 reviews) | 8.7 (63 reviews) | 8.5 (1414 reviews) | 
| **User, Role, and Access Management** | 8.7 (785 reviews) | 8.8 (84 reviews) | 9.0 (1411 reviews) | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reporting** | 8.4 (827 reviews) | 8.5 (68 reviews) | 8.6 (1405 reviews) | 
| **APIs / Integration** | 8.1 (517 reviews) | 8.2 (57 reviews) | 7.8 (1278 reviews) | 
| **Internationalization** | 7.6 (340 reviews) | 8.4 (59 reviews) | 8.1 (1310 reviews) | 
| **Performance and Reliability** | 8.8 (796 reviews) | 8.9 (91 reviews) | 9.0 (1388 reviews) | 
| **Mobile User Support** | 8.2 (576 reviews) | 8.9 (84 reviews) | 9.0 (1375 reviews) | 
| **Offline** | 7.8 (360 reviews) | 7.7 (61 reviews) | Feature Not Available | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Communication

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.8/10 | 403 |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Tasks

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Creation & Assignment** | 8.6 (297 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Due Dates** | 8.4 (271 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Task Prioritization** | 8.0 (261 reviews) ✓ Verified | Not enough data | Not enough data | 
| **To-Do Lists** | 7.8 (241 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dependencies** | 7.6 (218 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Mass Updates** | 7.9 (229 reviews) | Not enough data | Not enough data | 
| **Drag & Drop** | 7.7 (235 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Recurring Tasks** | 7.9 (232 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Projects

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Planning** | 8.1 (249 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Project Map** | 7.7 (228 reviews) ✓ Verified | Not enough data | Not enough data | 
| **GANTT** | 7.4 (215 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Calendar View** | 7.8 (228 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Views** | 7.8 (247 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Project Budgeting** | 8.3 (292 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Issue Tracking** | 7.5 (219 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Templates** | 7.9 (267 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Critical Path** | 7.5 (205 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Time & Expense** | 8.9 (334 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Methodologies** | 7.6 (197 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Resource Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Resource Definiton** | 7.8 (212 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Capacity** | 8.1 (238 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Scheduling** | 8.0 (243 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Project Monitoring

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Baselining / KPIs** | 7.8 (201 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Resource Allocation** | 7.8 (229 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Dashboards** | 8.2 (274 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | Not enough data | 
| **AI Text Summarization** | 6.2 (64 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Project Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | 6.0 (5 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | 6.3 (5 reviews) | Not enough data | Not enough data | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | 8.2/10 | 32 |
| **Connecteam** | 8.7/10 | 1381 |

#### Automation

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Process Automation** | Not enough data | 8.2 (29 reviews) | 8.6 (1324 reviews) | 

#### Logistics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Dashboards & Reporting** | Not enough data | 7.8 (30 reviews) | 8.6 (1286 reviews) | 
| **Data Collection** | Not enough data | 7.8 (29 reviews) | 8.5 (1274 reviews) | 
| **Lanuguage Options** | Not enough data | 8.0 (29 reviews) | 8.3 (1291 reviews) | 

#### Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Schedule Creation Tools** | Not enough data | 8.1 (30 reviews) | 8.8 (1298 reviews) | 
| **Schedule Management** | Not enough data | 8.2 (29 reviews) | 8.9 (1296 reviews) | 
| **Employee Leave Management** | Not enough data | 8.3 (29 reviews) | 8.7 (1299 reviews) | 
| **User Access** | Not enough data | 8.8 (27 reviews) | 9.1 (1314 reviews) | 
| **User Role Access** | Not enough data | 8.6 (28 reviews) | 9.1 (1301 reviews) | 
| **Employee Information** | Not enough data | 8.8 (28 reviews) | 9.1 (1319 reviews) | 
| **Employee Information Automation** | Not enough data | 8.6 (28 reviews) | 8.6 (1259 reviews) | 

#### Monitoring

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Regulations Enforcement** | Not enough data | 7.9 (28 reviews) | 8.4 (1262 reviews) | 
| **Compliance Monitoring** | Not enough data | 8.2 (28 reviews) | 8.5 (1252 reviews) | 
| **Integration** | Not enough data | 8.0 (28 reviews) | 8.0 (1224 reviews) | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.1/10 | 523 |

#### Business Instant Messaging

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 8.8 (494 reviews) | 
| **Notifications** | Not enough data | Not enough data | 9.1 (511 reviews) | 
| **Search** | Not enough data | Not enough data | 8.7 (489 reviews) | 

#### Business Instant Messaging 

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Audio Conferencing** | Not enough data | Not enough data | 7.8 (465 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | Feature Not Available | 

#### Business Instant Messaging

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Mobile Application** | Not enough data | Not enough data | 9.1 (495 reviews) | 
| **Web Application** | Not enough data | Not enough data | 9.0 (490 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.0 (469 reviews) | 

#### Generative AI - Business Instant Messaging

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 7.5 (372 reviews) | 

#### AI - Business Instant Messaging

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Powered Search** | Not enough data | Not enough data | 7.4 (373 reviews) | 
| **Smart Notifications** | Not enough data | Not enough data | 7.7 (372 reviews) | 
| **AI Powered Language Translation** | Not enough data | Not enough data | 7.3 (369 reviews) | 
| **Content Generation** | Not enough data | Not enough data | 7.5 (370 reviews) | 

#### Agentic AI - Business Instant Messaging

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.4 (94 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (93 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 9.4/10 | 45 |

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.5 (43 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.5 (43 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Not enough data | Not enough data | Feature Not Available | 
| **Clinical Communication - HIPAA Compliance** | Not enough data | Not enough data | 9.4 (44 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.4 (43 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.5 (42 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.4 (42 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | Not enough data | Not enough data | 9.3 (42 reviews) | 

### Restaurant Scheduling

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.5/10 | 43 |

#### Platform Basics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 8.4 (38 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.5 (42 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.9 (40 reviews) | 

#### Platform Data

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 9.4 (41 reviews) | 
| **Alerts and Notifications** | Not enough data | Not enough data | 8.8 (42 reviews) | 

#### Platform Additional Functionality

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Cloud** | Not enough data | Not enough data | 9.1 (40 reviews) | 
| **Mobility** | Not enough data | Not enough data | 9.1 (41 reviews) | 
| **Messaging** | Not enough data | Not enough data | 8.8 (40 reviews) | 

#### Agentic AI - Restaurant Scheduling

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.9 (8 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.1 (9 reviews) | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 7.7/10 | 46 |

#### Platform Basics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.7 (43 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.3 (43 reviews) | 

#### Back Office

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Accounting** | Not enough data | Not enough data | 7.5 (42 reviews) | 
| **Employee Management** | Not enough data | Not enough data | 9.0 (41 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.3 (44 reviews) | 
| **Inventory Management** | Not enough data | Not enough data | Feature Not Available | 

#### Front of Office

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **POS** | Not enough data | Not enough data | 6.4 (38 reviews) | 
| **Table Management** | Not enough data | Not enough data | Feature Not Available | 
| **Kitchen Ticketing** | Not enough data | Not enough data | 6.3 (39 reviews) | 
| **Reservations** | Not enough data | Not enough data | 5.8 (37 reviews) | 

#### Platform Data

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Dashboard** | Not enough data | Not enough data | Feature Not Available | 

#### Agentic AI - Restaurant Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.3 (7 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (7 reviews) | 

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.0 (37 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | Feature Not Available | 

### Resource Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.7/10 | 65 |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Planning

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Resource Definiton** | 7.5 (46 reviews) | Not enough data | Not enough data | 
| **Capacity** | 7.8 (53 reviews) | Not enough data | Not enough data | 
| **Scheduling** | 7.8 (51 reviews) | Not enough data | Not enough data | 

#### Optimization

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Performance** | 7.9 (55 reviews) | Not enough data | Not enough data | 
| **Forecasting** | 7.6 (51 reviews) | Not enough data | Not enough data | 
| **Corrections** | 7.3 (49 reviews) | Not enough data | Not enough data | 

### Work Instructions

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.5/10 | 518 |

#### Guide Options

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Rich Text Editor** | Not enough data | Not enough data | 8.0 (461 reviews) | 
| **Drag and Drop Editor** | Not enough data | Not enough data | 8.2 (471 reviews) | 
| **Page Templates** | Not enough data | Not enough data | 8.4 (475 reviews) | 
| **Video Tutorials** | Not enough data | Not enough data | 8.7 (485 reviews) | 
| **Document Upload** | Not enough data | Not enough data | 8.9 (483 reviews) | 

#### Guide Tools

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Prerequisites** | Not enough data | Not enough data | 8.5 (459 reviews) | 
| **Workflows** | Not enough data | Not enough data | 8.4 (463 reviews) | 
| **Training Modules** | Not enough data | Not enough data | 8.5 (463 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.4 (459 reviews) | 

#### Access Options

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Multi-Language Support** | Not enough data | Not enough data | 8.2 (448 reviews) | 
| **Mobile Device Support** | Not enough data | Not enough data | 8.9 (471 reviews) | 
| **Single Sign-On (SSO)** | Not enough data | Not enough data | 8.7 (458 reviews) | 

### Geofencing

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.5/10 | 361 |

#### Functionality 

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Integration** | Not enough data | Not enough data | 7.9 (323 reviews) | 
| **Location Tracking** | Not enough data | Not enough data | 8.9 (347 reviews) | 
| **Location Triggers** | Not enough data | Not enough data | 8.7 (335 reviews) | 
| **Location Determination** | Not enough data | Not enough data | 8.5 (333 reviews) | 

#### Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Fence Drawing** | Not enough data | Not enough data | 8.8 (339 reviews) | 
| **Compliance** | Not enough data | Not enough data | 8.5 (324 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.4 (323 reviews) | 
| **International Usability** | Not enough data | Not enough data | 8.2 (312 reviews) | 

### Employee Communications

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.4/10 | 1338 |

#### Information Distribution

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **News Feed** | Not enough data | Not enough data | 8.6 (1250 reviews) | 
| **Newsletter** | Not enough data | Not enough data | 7.9 (1213 reviews) | 
| **Notifications** | Not enough data | Not enough data | 8.9 (1266 reviews) | 
| **Email** | Not enough data | Not enough data | Feature Not Available | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | 8.3 (1207 reviews) | 

#### Employee Engagement

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Employee Generated Content** | Not enough data | Not enough data | 8.7 (1253 reviews) | 
| **Confirmation** | Not enough data | Not enough data | 8.9 (1237 reviews) | 
| **Comments** | Not enough data | Not enough data | 9.0 (1235 reviews) | 
| **Inline Translation** | Not enough data | Not enough data | 7.9 (1180 reviews) | 
| **Administrative Access** | Not enough data | Not enough data | 9.1 (1260 reviews) | 
| **Content Interaction** | Not enough data | Not enough data | 8.9 (1049 reviews) | 
| **Surveys (global & local)** | Not enough data | Not enough data | 8.2 (998 reviews) | 
| **Chat** | Not enough data | Not enough data | 9.0 (1049 reviews) | 

#### User Experience & Accessibility - Employee Communications

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Native Mobile Application** | Not enough data | Not enough data | 8.8 (1002 reviews) | 
| **Branded Experience** | Not enough data | Not enough data | 8.5 (998 reviews) | 
| **Personalized Ux Experience** | Not enough data | Not enough data | 8.2 (967 reviews) | 
| **Audience Management & Creation** | Not enough data | Not enough data | 8.5 (987 reviews) | 

#### Content Distribution - Employee Communications

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Newsfeed** | Not enough data | Not enough data | 8.6 (997 reviews) | 
| **Newsletter Engine** | Not enough data | Not enough data | 7.8 (961 reviews) | 
| **Multi-Channel Sharing** | Not enough data | Not enough data | 8.0 (965 reviews) | 

#### Additional Features - Employee Communications

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Emergency Notifications** | Not enough data | Not enough data | 8.4 (979 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.2 (976 reviews) | 
| **Integrations** | Not enough data | Not enough data | 7.8 (959 reviews) | 

#### Agentic AI - Employee Communications

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 7.4 (139 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.6 (138 reviews) | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | 8.4/10 | 85 |
| **Connecteam** | 8.6/10 | 1474 |

#### Platform Basics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reporting** | Not enough data | 8.0 (68 reviews) | 8.4 (1383 reviews) | 
| **Dashboard** | Not enough data | 9.0 (80 reviews) | 9.0 (1434 reviews) | 
| **Performance** | Not enough data | 8.8 (80 reviews) | 9.1 (1429 reviews) | 

#### Platform Content

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Automation** | Not enough data | 8.4 (68 reviews) | 8.4 (1396 reviews) | 
| **File Sharing** | Not enough data | 8.0 (50 reviews) | 8.3 (1360 reviews) | 
| **Content Library** | Not enough data | Feature Not Available | 8.3 (1377 reviews) | 

#### Platform Additional Functionality

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Integrations** | Not enough data | 7.6 (59 reviews) | 7.9 (1276 reviews) | 
| **Mobility** | Not enough data | 9.0 (77 reviews) | 9.1 (1400 reviews) | 
| **Forecasting** | Not enough data | 8.0 (58 reviews) | Feature Not Available | 
| **Task Management** | Not enough data | 8.6 (61 reviews) | 8.7 (1381 reviews) | 
| **Portal** | Not enough data | 8.2 (62 reviews) | Feature Not Available | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.8/10 | 412 |

#### Platform Basics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 8.9 (391 reviews) | 
| **Dashboard** | Not enough data | Not enough data | 9.1 (389 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.3 (384 reviews) | 

#### Platform Content

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Automation** | Not enough data | Not enough data | 8.8 (383 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 8.7 (374 reviews) | 
| **Content Library** | Not enough data | Not enough data | 8.7 (385 reviews) | 

#### Platform Additional Functionality

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Integrations** | Not enough data | Not enough data | 8.1 (366 reviews) | 
| **Mobility** | Not enough data | Not enough data | 9.3 (381 reviews) | 
| **Corporate Discounts** | Not enough data | Not enough data | 7.7 (363 reviews) | 
| **Employee Engagement** | Not enough data | Not enough data | 9.1 (371 reviews) | 
| **Rewards** | Not enough data | Not enough data | 8.6 (375 reviews) | 

### Professional Services Automation

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 8.0/10 | 240 |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Customer Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Customer Profiles** | 8.5 (120 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Sales** | 8.0 (82 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Marketing** | 7.5 (70 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Client Portal** | 7.9 (84 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Project Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Project Planning** | 8.2 (108 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Project Tracking** | 8.7 (160 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Resource Definition** | 8.1 (98 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Resource Management** | 8.3 (107 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Accounting

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Revenue Recognition** | 8.2 (101 reviews) | Not enough data | Not enough data | 
| **Invoice Management** | 8.5 (121 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Payments** | 7.9 (98 reviews) | Not enough data | Not enough data | 
| **Project Accounting** | 8.4 (122 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Budget Tracking** | 8.6 (128 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Portfolio Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Portfolio Definition** | 8.0 (81 reviews) | Not enough data | Not enough data | 
| **Portfolio Performance** | 8.2 (80 reviews) | Not enough data | Not enough data | 
| **Risk** | 7.7 (74 reviews) | Not enough data | Not enough data | 
| **Portfolio Mix** | 8.1 (73 reviews) | Not enough data | Not enough data | 

#### Analytics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Forecasting** | 8.3 (91 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Reporting** | 8.4 (159 reviews) ✓ Verified | Not enough data | Not enough data | 
| **KPIs** | 8.1 (80 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Administration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Standard Integrations** | 8.2 (114 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Workflow** | 8.1 (132 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Access Management** | 8.3 (114 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **APIs** | 8.2 (80 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Internationalization** | 8.0 (68 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Performance and Reliability** | 8.6 (154 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Mobile** | 7.8 (116 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Offline Access** | 7.4 (74 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Generation** | 6.5 (9 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 6.5 (9 reviews) | Not enough data | Not enough data | 

#### Artificial Intelligence - Professional Services Automation

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Predictive Forecasting** | Not enough data | Not enough data | Not enough data | 
| **Smart task suggestions** | Not enough data | Not enough data | Not enough data | 
| **Automated workflows** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Professional Services Automation

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### Billing

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 7.8/10 | 320 |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Bill Generation

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Templates** | 8.0 (243 reviews) | Not enough data | Not enough data | 
| **Digital Billing** | 8.4 (217 reviews) | Not enough data | Not enough data | 
| **Recurring Billing** | 7.7 (175 reviews) | Not enough data | Not enough data | 

#### Bill Processing

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Consolidation** | 7.7 (188 reviews) | Not enough data | Not enough data | 
| **Batch Invoicing** | 8.0 (202 reviews) | Not enough data | Not enough data | 
| **Management** | 8.3 (235 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Accounting** | 8.2 (242 reviews) | Not enough data | Not enough data | 
| **Payments** | 7.8 (201 reviews) | Not enough data | Not enough data | 
| **ERP** | 7.1 (153 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Billing

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | 6.9 (6 reviews) | Not enough data | Not enough data | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 7.7/10 | 239 |

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.0 (57 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 6.9 (56 reviews) | 

#### Before the Job

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 8.4 (225 reviews) | 
| **Dispatch** | Not enough data | Not enough data | 8.7 (220 reviews) | 
| **Roles** | Not enough data | Not enough data | 8.9 (227 reviews) | 
| **Booking** | Not enough data | Not enough data | 7.6 (214 reviews) | 

#### On the Job

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Location** | Not enough data | Not enough data | 8.8 (225 reviews) | 
| **Employee Communication** | Not enough data | Not enough data | 9.2 (227 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 7.8 (216 reviews) | 
| **Client Notifications** | Not enough data | Not enough data | 7.2 (212 reviews) | 
| **Field Sales** | Not enough data | Not enough data | 7.1 (207 reviews) | 

#### After the Job

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reports** | Not enough data | Not enough data | 8.2 (218 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.2 (214 reviews) | 
| **Invoicing** | Not enough data | Not enough data | 6.3 (203 reviews) | 
| **CRM Integrations** | Not enough data | Not enough data | 6.6 (208 reviews) | 

#### Agentic AI - Field Service Management

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 7.3 (30 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Generative AI

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Frontline Worker Communication Platforms

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.6/10 | 108 |

#### Administrative Tasks - Frontline Worker Communication Platforms

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Training & Learning Modules** | Not enough data | Not enough data | 8.8 (98 reviews) | 
| **Health & Safety Policies** | Not enough data | Not enough data | 8.6 (95 reviews) | 
| **Onboarding & Offboarding** | Not enough data | Not enough data | 8.6 (96 reviews) | 
| **Surveys & Feedback** | Not enough data | Not enough data | 8.5 (93 reviews) | 
| **Employee Services** | Not enough data | Not enough data | 8.5 (94 reviews) | 
| **Knowledge Management** | Not enough data | Not enough data | 8.9 (94 reviews) | 

#### Communication Features - Frontline Worker Communication Platforms

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Group Messaging** | Not enough data | Not enough data | 9.2 (99 reviews) | 
| **Private Messaging** | Not enough data | Not enough data | 9.3 (96 reviews) | 
| **Announcements** | Not enough data | Not enough data | 9.1 (98 reviews) | 
| **Emergency Notifications** | Not enough data | Not enough data | 9.0 (99 reviews) | 

#### Operations - Frontline Worker Communication Platforms

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Shift Scheduling** | Not enough data | Not enough data | 9.0 (98 reviews) | 
| **Insights & Analytics** | Not enough data | Not enough data | 8.5 (93 reviews) | 
| **Task Management** | Not enough data | Not enough data | 8.9 (96 reviews) | 
| **SOPs & Documentation** | Not enough data | Not enough data | 8.7 (93 reviews) | 

#### Agentic AI - Frontline Worker Communication Platforms

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.3 (19 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.0 (18 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.0 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (18 reviews) | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 7.9/10 | 21 |

#### Agentic AI - Employee Intranet

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.9 (21 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.8 (21 reviews) | 

### Accounting & Finance

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Agentic AI - Accounting & Finance

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | N/A | N/A |

#### Knowledge Base

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | N/A | N/A |
| **Connecteam** | 8.5/10 | 1728 |

#### Platform Basics

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | Feature Not Available | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.7 (769 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.2 (757 reviews) | 

#### Platform Content

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 8.3 (748 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | 8.3 (742 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.2 (740 reviews) | 
| **Science-based templates** | Not enough data | Not enough data | Feature Not Available | 

#### Platform Additional Functionality

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 8.5 (744 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.2 (740 reviews) | 
| **Peer Recognition** | Not enough data | Not enough data | 8.6 (776 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | 8.4 (744 reviews) | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Customization ** | Not enough data | 8.1 (70 reviews) | 8.5 (1662 reviews) | 
| **Integration APIs** | Not enough data | 7.2 (35 reviews) | 7.6 (1565 reviews) | 
| **Internationalization** | Not enough data | 7.9 (51 reviews) | 7.9 (1538 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (76 reviews) | 8.9 (1623 reviews) | 
| **Performance** | Not enough data | 8.9 (78 reviews) | 9.1 (1643 reviews) | 
| **Mobility** | Not enough data | 8.8 (77 reviews) | 9.2 (1614 reviews) | 
| **Reporting** | Not enough data | 8.2 (61 reviews) | 8.6 (1593 reviews) | 
| **Dashboards** | Not enough data | 8.6 (76 reviews) | 8.8 (1606 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | 8.3/10 | 1093 |
| **When I Work** | 8.5/10 | 112 |
| **Connecteam** | 8.7/10 | 1530 |

#### Time Tracking

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Ease of Completing Timesheets** | 9.3 (934 reviews) | 8.9 (97 reviews) | 9.1 (1475 reviews) | 
| **Tracking Time to Project/Task** | 9.1 (898 reviews) | 8.6 (85 reviews) | 8.8 (1441 reviews) | 
| **Billable Time Rate Management** | 9.0 (811 reviews) | 8.9 (69 reviews) | 8.4 (1383 reviews) | 

#### Client Invoicing

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Invoice Creation and Delivery** | 8.4 (704 reviews) | 8.1 (47 reviews) | Feature Not Available | 
| **Electronic Payments** | 7.8 (357 reviews) | 8.2 (46 reviews) | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | 8.3 (533 reviews) | 7.7 (49 reviews) | Feature Not Available | 

#### Mobile Time Tracking

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Time Tracking** | 9.1 (776 reviews) | 9.0 (89 reviews) | 9.2 (1447 reviews) | 

#### Administration

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Business Tool Integration** | 8.4 (693 reviews) | 8.3 (65 reviews) | Feature Not Available | 
| **Workflow** | 8.4 (693 reviews) | 8.8 (83 reviews) | 8.7 (1414 reviews) | 
| **Automated Reminders** | 8.0 (547 reviews) | 8.9 (91 reviews) | 8.7 (1439 reviews) | 
| **Policy Compliance Management** | 8.0 (415 reviews) | 8.7 (63 reviews) | 8.5 (1414 reviews) | 
| **User, Role, and Access Management** | 8.7 (785 reviews) | 8.8 (84 reviews) | 9.0 (1411 reviews) | 

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Reporting** | 8.4 (827 reviews) | 8.5 (68 reviews) | 8.6 (1405 reviews) | 
| **APIs / Integration** | 8.1 (517 reviews) | 8.2 (57 reviews) | 7.8 (1278 reviews) | 
| **Internationalization** | 7.6 (340 reviews) | 8.4 (59 reviews) | 8.1 (1310 reviews) | 
| **Performance and Reliability** | 8.8 (796 reviews) | 8.9 (91 reviews) | 9.0 (1388 reviews) | 
| **Mobile User Support** | 8.2 (576 reviews) | 8.9 (84 reviews) | 9.0 (1375 reviews) | 
| **Offline** | 7.8 (360 reviews) | 7.7 (61 reviews) | Feature Not Available | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **BigTime** | N/A | N/A |
| **When I Work** | 8.4/10 | 146 |
| **Connecteam** | 8.7/10 | 1802 |

#### Platform

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Customization ** | Not enough data | 8.1 (70 reviews) | 8.5 (1662 reviews) | 
| **Integration APIs** | Not enough data | 7.2 (35 reviews) | 7.6 (1565 reviews) | 
| **Internationalization** | Not enough data | 7.9 (51 reviews) | 7.9 (1538 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.6 (76 reviews) | 8.9 (1623 reviews) | 
| **Performance** | Not enough data | 8.9 (78 reviews) | 9.1 (1643 reviews) | 
| **Mobility** | Not enough data | 8.8 (77 reviews) | 9.2 (1614 reviews) | 
| **Reporting** | Not enough data | 8.2 (61 reviews) | 8.6 (1593 reviews) | 
| **Dashboards** | Not enough data | 8.6 (76 reviews) | 8.8 (1606 reviews) | 

#### Workforce Management Platform Features

| Feature | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Labor Forecasting** | Not enough data | 8.4 (77 reviews) | 8.6 (14 reviews) | 
| **Shift Scheduling** | Not enough data | 9.2 (121 reviews) | 9.1 (1164 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.9 (107 reviews) | 9.1 (1176 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.9 (99 reviews) | 8.8 (1136 reviews) | 
| **Skills Management** | Not enough data | 8.0 (71 reviews) | 8.4 (1108 reviews) | 
| **Succession Planning** | Not enough data | 8.0 (71 reviews) | Feature Not Available | 
| **Workforce Analytics** | Not enough data | 8.1 (69 reviews) | 8.4 (1083 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.7 (89 reviews) | 8.9 (1111 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 8.7 (103 reviews) | 8.8 (1106 reviews) | 
| **Team Communication** | Not enough data | 8.3 (102 reviews) | 9.2 (1148 reviews) | 

---
## Categories
**Shared Categories (1):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software)

**Unique to BigTime (5):** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation), [Project Management Software](https://www.g2.com/categories/project-management), [Billing Software](https://www.g2.com/categories/billing), [Expense Management Software](https://www.g2.com/categories/expense-management), [Resource Management Software](https://www.g2.com/categories/resource-management)

**Unique to When I Work (3):** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance)

**Unique to Connecteam (17):** [Frontline Worker Communication Platforms Software](https://www.g2.com/categories/frontline-worker-communication-platforms), [Employee Communications Software](https://www.g2.com/categories/employee-communications), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Geofencing Software](https://www.g2.com/categories/geofencing), [Work Instructions Software](https://www.g2.com/categories/work-instructions), [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management), [Cleaning Services Software](https://www.g2.com/categories/cleaning-services), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Help Desk Software](https://www.g2.com/categories/help-desk)


---
## Reviewer Demographics

### By Company Size

| Segment | BigTime | When I Work | Connecteam | 
|---|---|---|---|
| **Small-Business** | 78.1% | 61.6% | 85.5% | 
| **Mid-Market** | 18.9% | 30.8% | 14.1% | 
| **Enterprise** | 3.0% | 7.6% | 0.5% | 

### By Industry

#### BigTime

- **Accounting:** 13.8%
- **Architecture & Planning:** 10.3%
- **Civil Engineering:** 9.6%
- **Information Technology and Services:** 6.5%
- **Consulting:** 5.8%
- **Management Consulting:** 5.5%
- **Financial Services:** 3.9%
- **Environmental Services:** 3.8%
- **Public Relations and Communications:** 3.4%
- **Computer Software:** 3.4%
- **Other:** 34.0%

#### When I Work

- **Hospital & Health Care:** 9.5%
- **Retail:** 7.8%
- **Hospitality:** 6.1%
- **Food & Beverages:** 5.6%
- **Consumer Services:** 4.7%
- **Sports:** 3.9%
- **Education Management:** 3.6%
- **Health, Wellness and Fitness:** 3.1%
- **Restaurants:** 3.1%
- **Non-Profit Organization Management:** 3.1%
- **Other:** 49.6%

#### Connecteam

- **Construction:** 12.3%
- **Retail:** 5.5%
- **Hospital & Health Care:** 5.3%
- **Health, Wellness and Fitness:** 4.6%
- **Hospitality:** 4.3%
- **Consumer Services:** 4.0%
- **Non-Profit Organization Management:** 3.7%
- **Food & Beverages:** 2.4%
- **Education Management:** 2.4%
- **Facilities Services:** 2.2%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to BigTime

- [Accelo](https://www.g2.com/products/accelo/reviews) — 4.4/5 stars (554 reviews)
- [BQE CORE](https://www.g2.com/products/core-bqe-software-inc/reviews) — 4.3/5 stars (449 reviews)
- [Scoro](https://www.g2.com/products/scoro/reviews) — 4.5/5 stars (495 reviews)
- [Avaza](https://www.g2.com/products/avaza/reviews) — 4.5/5 stars (384 reviews)
- [Kantata Professional Services Automation (formerly Mavenlink+ Kimble)](https://www.g2.com/products/kantata-professional-services-automation-formerly-mavenlink-kimble/reviews) — 4.2/5 stars (1512 reviews)
- [Certinia PS Cloud](https://www.g2.com/products/certinia-ps-cloud/reviews) — 4.3/5 stars (712 reviews)
- [Ruddr Professional Services Automation](https://www.g2.com/products/ruddr-professional-services-automation/reviews) — 4.6/5 stars (336 reviews)
- [Deltek Replicon Time](https://www.g2.com/products/deltek-replicon-time/reviews) — 4.3/5 stars (789 reviews)
- [Paymo](https://www.g2.com/products/paymo/reviews) — 4.6/5 stars (594 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (974 reviews)

### Alternatives to When I Work

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (496 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (521 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.6/5 stars (314 reviews)
- [Clockify](https://www.g2.com/products/clockify/reviews) — 4.5/5 stars (201 reviews)

### Alternatives to Connecteam

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (496 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Clockify](https://www.g2.com/products/clockify/reviews) — 4.5/5 stars (201 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12743 reviews)
- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Hubstaff](https://www.g2.com/products/hubstaff/reviews) — 4.4/5 stars (2259 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)

---
## Top Discussions

### BigTime

- Title: [we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals) — 2 comments, 2 upvotes
  > **Top comment:** "I've been using the software since 2017.  I also work virtually as a consultant in Finance.  I'm happy to discuss my qualifications.  Please let me know if..."
- Title: [What is BigTime used for?](https://www.g2.com/discussions/what-is-bigtime-used-for) — 1 comment, 1 upvote
  > **Top comment:** "As an architectural business, we use Big Time to log our time, usually in 15 minute intervals, showing how much time was spend on each task, for each phase,..."
- Title: [Does anyone have tips for how they use task tracking in BigTime?](https://www.g2.com/discussions/does-anyone-have-tips-for-how-they-use-task-tracking-in-bigtime) — 1 comment, 1 upvote
  > **Top comment:** " I utilize the workflow alot of task tracking.  This feature helps manage task, see where they are in their life cycle and even drill down to the employee. ..."
- Title: [I saved screen prints for validation on this survey but the Upload function was not working properly](https://www.g2.com/discussions/25185-i-saved-screen-prints-for-validation-on-this-survey-but-the-upload-function-was-not-working-properly) — 1 comment, 1 upvote
  > **Top comment:** "Not familiar with creating a Screen Print within this application and therefore unable to meet this unusual request.  There should be an option for a PDF..."
- Title: [Are you working on the mobile app issues?](https://www.g2.com/discussions/are-you-working-on-the-mobile-app-issues) — 1 comment, 1 upvote
  > **Top comment:** "No only Online"

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?](https://www.g2.com/discussions/32993-how-do-i-update-the-same-item-across-all-or-multiple-shifts-in-one-schedule-without-changing-all-manually-individually) — 2 comments, 1 upvote
  > **Top comment:** "I agree!!!!!"
- Title: [Airplane mode/Phone off](https://www.g2.com/discussions/airplane-mode-phone-off) — 2 comments, 1 upvote
  > **Top comment:** "Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is..."
- Title: [Can you integrate it with Tsheets?](https://www.g2.com/discussions/can-you-integrate-it-with-tsheets) — 2 comments, 1 upvote
  > **Top comment:** "Because I'm not an Administrator, I cannot answer your question with certainty.  I am very sorry."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 1 comment
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."

### Connecteam

- Title: [Is Connecteam secure?](https://www.g2.com/discussions/is-connecteam-secure) — 2 comments
  > **Top comment:** "Connecteam is certified with ISO27001 and SOC2, and is HIPAA compliant alongside the GDPR and CCPA. These are all the golden standards when it comes to..."
- Title: [How do you use Connecteam?](https://www.g2.com/discussions/how-do-you-use-connecteam) — 2 comments
  > **Top comment:** "The platform has around 20 different products in one place, replacing the need for 6-7 different apps if you use most of its main tools. It's very simple to..."
- Title: [Is Connecteam a good app?](https://www.g2.com/discussions/is-connecteam-a-good-app) — 2 comments
  > **Top comment:** "Great app. You can do more on the app as an Employee than you can on the desktop. "
- Title: [Are annual plans paid in advance?](https://www.g2.com/discussions/are-annual-plans-paid-in-advance) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Basic and Advanced annual plans are paid in advance. The advantage is that you save almost 2 months with the annual plan!  Plus, we have a 30-day full refund..."
- Title: [Is a phone number mandatory for each employee?](https://www.g2.com/discussions/is-a-phone-number-mandatory-for-each-employee) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, it is. With the phone number, we can identify every single user and protect your content. The identification process works like this:

The employee..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bigtime-vs-when-i-work-vs-connecteam)