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Compare BigTime, TSheets, Replicon, and OpenAir PSA

Pricing

 
Express
$5.95
per user per month billed annually
2-99 Users
$4
per user/month + $16 base fee/month (paid annually)
Small Business
Starting at $5
Per User per Month
 
Pro
$17
per user per month billed annually
1 User
FREE
Medium Enterprise
Contact Us
For Custom Quote
 
Premier
$28.90
per user per month billed annually
1 User
$8
$8 per month (paid annually)
Large Enterprise
Contact Us
for Custom Quote
 
100+ Users
$4
per user/month + $80 base fee/month (paid annually)
 
Free Trial
Free Trial
Free Trial
Free Trial
BigTime
Express
$5.95per user per month billed annually
Pro
$17per user per month billed annually
Premier
$28.90per user per month billed annually
Free Trial
TSheets
2-99 Users
$4per user/month + $16 base fee/month (paid annually)
1 User
FREE
1 User
$8$8 per month (paid annually)
100+ Users
$4per user/month + $80 base fee/month (paid annually)
Free Trial
Replicon
Small Business
Starting at $5Per User per Month
Medium Enterprise
Contact UsFor Custom Quote
Large Enterprise
Contact Usfor Custom Quote
Free Trial
OpenAir PSA
Free Trial

Ratings

Meets Requirements
Meets Requirements
9.0
9.3
8.6
7.7
Ease of Use
Ease of Use
8.9
9.2
8.5
7.0
Ease of Setup
Ease of Setup
8.5
9.1
8.3
6.6
Ease of Admin
Ease of Admin
9.0
9.2
8.5
7.0
Quality of Support
Quality of Support
9.4
9.7
8.6
7.2
Ease of Doing Business With
Ease of Doing Business With
9.4
9.7
8.9
7.4
Product Direction (% positive)
Product Direction (% positive)
8.7
9.2
7.5
6.0
Meets Requirements
BigTime
9.0
TSheets
9.3
Replicon
8.6
OpenAir PSA
7.7
Ease of Use
BigTime
8.9
TSheets
9.2
Replicon
8.5
OpenAir PSA
7.0
Ease of Setup
BigTime
8.5
TSheets
9.1
Replicon
8.3
OpenAir PSA
6.6
Ease of Admin
BigTime
9.0
TSheets
9.2
Replicon
8.5
OpenAir PSA
7.0
Quality of Support
BigTime
9.4
TSheets
9.7
Replicon
8.6
OpenAir PSA
7.2
Ease of Doing Business With
BigTime
9.4
TSheets
9.7
Replicon
8.9
OpenAir PSA
7.4
Product Direction (% positive)
BigTime
8.7
TSheets
9.2
Replicon
7.5
OpenAir PSA
6.0

Features

Time Tracking
Ease of Completing Timesheets
BigTime
9.3
TSheets
9.3
Replicon
8.8
OpenAir PSA
8.6
Tracking Time to Project/Task
BigTime
9.1
TSheets
9.2
Replicon
8.7
OpenAir PSA
8.5
Billable Time Rate Management
BigTime
9.1
TSheets
9.2
Replicon
8.5
OpenAir PSA
8.3
Client Invoicing
Invoice Creation and Delivery
BigTime
8.6
TSheets
9.2
Replicon
8.0
OpenAir PSA
8.1
Electronic Payments
BigTime
8.0
TSheets
9.0
Replicon
Not enough data available
OpenAir PSA
7.5
Project Accounting / Revenue Recognition
BigTime
8.9
TSheets
9.0
Replicon
8.4
OpenAir PSA
7.9
Mobile Time Tracking
Time Tracking
BigTime
9.4
TSheets
9.5
Replicon
8.9
OpenAir PSA
8.1
Administration
Standard Integrations
BigTime
8.8
TSheets
9.1
Replicon
8.5
OpenAir PSA
7.2
Workflow
BigTime
8.8
TSheets
9.1
Replicon
8.5
OpenAir PSA
7.5
Automated Reminders
BigTime
8.5
TSheets
9.0
Replicon
8.4
OpenAir PSA
7.5
Policy Compliance Management
BigTime
8.6
TSheets
9.1
Replicon
8.4
OpenAir PSA
7.7
User, Role, and Access Management
BigTime
9.0
TSheets
9.3
Replicon
8.6
OpenAir PSA
8.0
Platform
Reporting
BigTime
8.7
TSheets
9.0
Replicon
8.4
OpenAir PSA
6.8
APIs / Integration
BigTime
8.7
TSheets
9.0
Replicon
7.8
OpenAir PSA
7.0
Internationalization
BigTime
8.2
TSheets
Not enough data available
Replicon
8.3
OpenAir PSA
7.1
Performance and Reliability
BigTime
9.1
TSheets
9.3
Replicon
8.8
OpenAir PSA
8.1
Mobile User Support
BigTime
8.7
TSheets
9.3
Replicon
8.1
OpenAir PSA
6.0
Offline
BigTime
8.9
TSheets
8.9
Replicon
7.6
OpenAir PSA
7.3

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.4%
81.7%
34.2%
10.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
15.9%
14.0%
44.6%
58.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.7%
4.2%
21.2%
31.0%
BigTime
Small-Business
82.4%
Mid-Market
15.9%
Enterprise
1.7%
TSheets
Small-Business
81.7%
Mid-Market
14.0%
Enterprise
4.2%
Replicon
Small-Business
34.2%
Mid-Market
44.6%
Enterprise
21.2%
OpenAir PSA
Small-Business
10.1%
Mid-Market
58.9%
Enterprise
31.0%

Reviewers' Industry

 
Accounting
16.1%
Construction
18.6%
Information Technology and Services
13.7%
Computer Software
27.9%
 
Public Relations and Communications
12.1%
Accounting
10.6%
Computer Software
8.6%
Information Technology and Services
25.5%
 
Information Technology and Services
8.4%
Information Technology and Services
4.1%
Non-Profit Organization Management
6.4%
Marketing and Advertising
10.3%
 
Architecture & Planning
8.2%
Non-Profit Organization Management
3.1%
Marketing and Advertising
6.4%
Management Consulting
5.9%
 
Civil Engineering
8.1%
Real Estate
2.9%
Financial Services
4.8%
Internet
2.9%
 
Other
47.1%
Other
60.7%
Other
60.1%
Other
27.5%
BigTime
Accounting
16.1%
Public Relations and Communications
12.1%
Information Technology and Services
8.4%
Architecture & Planning
8.2%
Civil Engineering
8.1%
Other
47.1%
TSheets
Construction
18.6%
Accounting
10.6%
Information Technology and Services
4.1%
Non-Profit Organization Management
3.1%
Real Estate
2.9%
Other
60.7%
Replicon
Information Technology and Services
13.7%
Computer Software
8.6%
Non-Profit Organization Management
6.4%
Marketing and Advertising
6.4%
Financial Services
4.8%
Other
60.1%
OpenAir PSA
Computer Software
27.9%
Information Technology and Services
25.5%
Marketing and Advertising
10.3%
Management Consulting
5.9%
Internet
2.9%
Other
27.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User

The software is well streamlined and has well-designed timesheets to promote use. It include just the fields you need, organized how you like. The best part is that one can launch timers anywhere in BigTime, then fill in names and details later. Also the...

Jacqueline (Jacquie) G.
Administrator

Everytime I contact TSHEETs customer service I get a representative immediately. There entire team is AMAZING and always provide necessary support. This time I got the chance to work with Brooke T who not only joined me for my morning coffee sips but helped...

G2 User

Customization you can make - approval process, time sheet start/end times, Ease of tracking time - timer, easy to use calendar Reporting

Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

G2 User

For salaried employees would need to have manual entry of time to be standard.

Brian M.
User in Accounting

Time off functionality is not as straight forward as the rest of the product. It can be confusing at times or seems to require extra clicks. The integration with Quickbooks, has seemed daunting to me in that we have been using Quickbooks in with a certain...

Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

 
BigTime
Most Helpful Favorable Review
G2 User

The software is well streamlined and has well-designed timesheets to promote use. It include just the fields you need, organized how you like. The best part is that one can launch timers anywhere in BigTime, then fill in names and details later. Also the...

Most Helpful Critical Review
Andrew C.
Administrator in Public Relations and Communications

Users are given dozens of options when producing a simple report, and the written explanations vary little, making it confusing as to what information will be pulled in a given report.

TSheets
Most Helpful Favorable Review
Jacqueline (Jacquie) G.
Administrator

Everytime I contact TSHEETs customer service I get a representative immediately. There entire team is AMAZING and always provide necessary support. This time I got the chance to work with Brooke T who not only joined me for my morning coffee sips but helped...

Most Helpful Critical Review
G2 User

For salaried employees would need to have manual entry of time to be standard.

Replicon
Most Helpful Favorable Review
G2 User

Customization you can make - approval process, time sheet start/end times, Ease of tracking time - timer, easy to use calendar Reporting

Most Helpful Critical Review
Brian M.
User in Accounting

Time off functionality is not as straight forward as the rest of the product. It can be confusing at times or seems to require extra clicks. The integration with Quickbooks, has seemed daunting to me in that we have been using Quickbooks in with a certain...

OpenAir PSA
Most Helpful Favorable Review
Karin M L.
Administrator in Information Services

I spend months evaluating PSA solutions, and no doubt OpenAir was the best solution for us. It is flexible and customizable, and very user friendly. We use it across five consulting practices that all work differently. OpenAir is simple to use, and the fact...

Most Helpful Critical Review
Jill A.
User in Internet

The interface is not intutive, not even for technical people. At a former company, we used openair and the entire company was required to be trained on it, and even then, there were always questions and confusion. It looks more like an application from...

Screenshots

 
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Videos

 

Tracking Time & Expenses in BigTime.

No videos provided
BigTime

Tracking Time & Expenses in BigTime.

TSheets
No videos provided
Replicon
OpenAir PSA
Ask BigTime a QuestionContact BigTimeAsk TSheets a QuestionContact TSheetsAsk Replicon a QuestionContact RepliconAsk OpenAir PSA a QuestionContact OpenAir PSA
 
BigTime
BigTime
Optimized for quick response
TSheets
TSheets
Replicon
Replicon
OpenAir PSA
OpenAir PSA