G2 reviewers report that BigTime excels in user experience, with many praising its intuitive interface and features like the timesheet view, which allows users to see all their entries for the week in one place and make quick edits. This ease of use is reflected in its higher ratings compared to Synergist.
Users say that Synergist provides a strong platform for agencies, particularly in managing workflow and capacity. Reviewers appreciate the end-to-end visibility it offers, which helps in making informed decisions based on accurate data, although some find it requires a learning curve to fully utilize its capabilities.
According to verified reviews, BigTime's implementation process is noted for being quick and user-friendly, with features that support easy data entry and customization. This has led to a higher satisfaction score among users, making it a preferred choice for small businesses.
Reviewers mention that while Synergist has a solid foundation for project management, it faces challenges in ease of setup and daily usability compared to BigTime. Users have highlighted the need for a standalone scheduling tool before fully integrating Synergist into their workflow.
Users highlight that BigTime's support quality is exceptional, with a score that matches Synergist's. However, BigTime's overall user satisfaction is higher, as users feel they have a better partnership experience, which is crucial for ongoing business needs.
G2 reviewers indicate that while both products have their strengths, BigTime's comprehensive features for time and expense tracking are particularly well-received, with users noting the simplicity of switching between tasks during the day, which enhances productivity compared to Synergist's offerings.
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
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