Compare BigTime and Smartsheet 
At a Glance
Market Segments
Small-Business (78.5% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
$9.00 1 user Per Month
BigTime
Star Rating
(1,657)4.5 out of 5
Market Segments
Small-Business (78.5% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansSmartsheet
Star Rating
(21,447)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Smartsheet excels in collaboration features, with users appreciating its real-time updates and the ability to easily drag and drop rows for reordering tasks. This flexibility makes it a favorite for teams looking to stay organized amidst chaos.
- Users say that BigTime shines in time tracking, particularly with its intuitive timesheet view that allows for quick edits and easy switching between tasks. This feature is especially beneficial for those managing multiple projects and needing to maintain accurate time entries.
- Reviewers mention that Smartsheet's dashboards and reporting capabilities are highly valued, making it easier for teams to align and share progress with stakeholders. This functionality is a significant advantage for project tracking and management.
- According to verified reviews, BigTime is praised for its user-friendly interface and access to helpful resources like webinars and a knowledge base. This support structure helps users navigate the software effectively, enhancing their overall experience.
- G2 reviewers highlight that while Smartsheet has a robust feature set for project management, some users find it challenging to customize workflows to their specific needs. This can lead to a steeper learning curve for new users compared to BigTime's more straightforward approach.
- Users report that Smartsheet's pricing is more accessible, starting at $9.00, compared to BigTime's $20.00 entry-level price. This affordability, combined with its extensive feature set, makes Smartsheet an attractive option for mid-market businesses looking for comprehensive project management solutions.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
BigTime
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.8
1,384
8.5
18,143
Ease of Use
8.7
1,433
8.4
18,386
Ease of Setup
8.2
970
8.3
10,177
Ease of Admin
8.7
935
8.5
7,623
Quality of Support
9.2
1,288
8.3
14,048
Has the product been a good partner in doing business?
9.1
934
8.6
7,072
Product Direction (% positive)
8.7
1,353
8.6
17,636
Features by Category
Expense Reports
8.7
520
Not enough data
7.8
234
Not enough data
8.0
279
Not enough data
8.5
351
Not enough data
8.6
381
Not enough data
7.4
132
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
199
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile
8.6
349
Not enough data
8.4
292
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
692
Not enough data
8.4
693
Not enough data
8.1
548
Not enough data
8.0
416
Not enough data
8.7
784
Not enough data
Platform
8.4
826
Not enough data
8.1
518
Not enough data
7.6
341
Not enough data
8.8
796
Not enough data
8.2
577
Not enough data
7.7
361
Not enough data
Tasks
8.6
297
|
Verified
8.7
10067
|
Verified
8.4
271
|
Verified
8.8
10070
|
Verified
8.0
260
|
Verified
8.5
9791
|
Verified
7.8
241
|
Verified
8.4
9471
|
Verified
7.6
218
|
Verified
8.1
9275
|
Verified
7.9
229
Feature Not Available
7.7
235
|
Verified
8.1
9342
|
Verified
7.9
232
|
Verified
8.0
8802
|
Verified
Projects
8.1
249
|
Verified
8.6
9291
|
Verified
7.7
228
|
Verified
8.3
8632
|
Verified
7.4
215
|
Verified
8.2
8748
|
Verified
7.8
228
|
Verified
8.0
8665
|
Verified
7.8
247
|
Verified
8.2
8838
|
Verified
8.3
291
|
Verified
7.6
7602
|
Verified
7.5
219
|
Verified
8.0
8305
|
Verified
7.9
267
|
Verified
8.1
8866
|
Verified
7.5
205
|
Verified
7.8
7844
|
Verified
8.9
332
|
Verified
7.6
7447
|
Verified
7.6
197
|
Verified
7.6
7266
|
Verified
Resource Management
7.8
212
|
Verified
7.6
7742
|
Verified
8.1
238
|
Verified
7.6
7810
|
Verified
8.0
243
|
Verified
8.1
8443
|
Verified
Project Monitoring
7.8
201
|
Verified
7.8
7454
|
Verified
7.8
229
|
Verified
7.7
7563
|
Verified
8.2
273
|
Verified
8.2
8617
|
Verified
Generative AI
Feature Not Available
6.0
3063
6.2
64
6.1
3047
Agentic AI - Project Management
Not enough data
5.6
925
Not enough data
5.9
924
6.0
5
5.7
919
Not enough data
5.7
916
Not enough data
5.7
915
Not enough data
5.6
912
6.3
5
5.8
915
Portfolio Management
Not enough data
7.9
4814
Not enough data
8.5
5519
Not enough data
8.0
5000
Not enough data
7.7
4604
Project Management
Not enough data
8.2
5421
Not enough data
8.3
5497
Not enough data
7.7
4624
Resource Management
Not enough data
7.8
4755
Not enough data
7.8
4824
Not enough data
7.9
4774
Data & Analytics
Not enough data
8.0
4985
Not enough data
8.0
5163
Not enough data
8.1
5077
Not enough data
7.5
4447
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5156
Not enough data
Feature Not Available
Not enough data
8.1
5020
Not enough data
8.5
5392
Management
Not enough data
Feature Not Available
Not enough data
8.1
4651
Not enough data
7.5
4366
Generative AI
Not enough data
6.3
1817
Agentic AI - Workflow Management
Not enough data
5.9
406
Not enough data
5.9
408
Not enough data
5.9
403
Not enough data
5.9
399
Not enough data
5.9
398
Not enough data
5.9
400
Not enough data
6.1
401
Planning
7.5
46
Not enough data
7.8
53
Not enough data
7.8
51
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7311
Not enough data
8.8
7393
Not enough data
8.3
6926
Not enough data
7.8
6116
Task Management
Not enough data
8.5
7069
Not enough data
8.5
6979
Not enough data
8.1
6638
Not enough data
8.2
6464
Generative AI
Not enough data
6.2
2414
Not enough data
6.2
2416
Customer Management
8.5
121
|
Verified
Not enough data
8.0
83
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.2
109
|
Verified
Not enough data
8.7
154
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
108
|
Verified
Not enough data
Accounting
8.2
102
Not enough data
8.6
120
|
Verified
Not enough data
8.0
98
Not enough data
8.4
123
|
Verified
Not enough data
8.6
128
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
92
|
Verified
Not enough data
8.4
151
|
Verified
Not enough data
8.1
81
|
Verified
Not enough data
Administration
8.2
114
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
8.3
114
|
Verified
Not enough data
Platform
8.2
81
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.6
148
|
Verified
Not enough data
7.8
116
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.5
4249
Not enough data
8.3
4203
Not enough data
8.1
3938
Administration
Not enough data
8.2
4103
Not enough data
8.1
3884
Not enough data
8.8
4101
Project management
Not enough data
8.7
4167
Not enough data
8.2
3895
Not enough data
8.6
4177
Not enough data
8.3
4028
Not enough data
8.4
3946
Not enough data
8.0
3623
Not enough data
8.3
4066
Workload
Not enough data
8.0
3695
Not enough data
8.3
3937
Not enough data
8.0
3739
Not enough data
7.9
3553
Communication & Collaboration
Not enough data
8.1
3723
Not enough data
8.3
3918
Not enough data
8.8
4116
Cost Management
Not enough data
7.7
3428
Not enough data
7.8
3422
Not enough data
7.5
3233
Integration
Not enough data
7.4
3275
Not enough data
7.4
3325
Not enough data
7.4
3356
Generative AI
Not enough data
6.5
1654
Not enough data
6.5
1660
Agentic AI - Work Management
Not enough data
5.8
363
Not enough data
6.0
361
Not enough data
5.8
361
Not enough data
5.8
359
Communication
Not enough data
7.2
5664
Not enough data
7.6
6046
Not enough data
7.5
5802
Not enough data
7.7
5828
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7184
Not enough data
8.4
7125
Not enough data
8.0
6871
Not enough data
7.8
6096
Controls
Not enough data
8.0
6468
Not enough data
7.6
5487
Not enough data
8.2
6801
Not enough data
Feature Not Available
Not enough data
7.9
6084
Project Management
Not enough data
8.8
7424
Not enough data
8.7
7297
Not enough data
8.6
7162
Not enough data
7.9
6148
Remote Collaboration
Not enough data
8.4
6558
Not enough data
8.5
6738
Not enough data
8.4
6630
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2273
Not enough data
6.3
2277
Agentic AI - Project Collaboration
Not enough data
5.7
427
Not enough data
5.6
428
Bill Generation
8.0
243
Not enough data
8.4
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
189
Not enough data
8.0
203
Not enough data
8.3
236
Not enough data
Integration
8.2
242
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
927
Not enough data
9.1
890
Not enough data
9.0
807
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile Time Tracking
9.1
773
Not enough data
Administration
8.4
692
Not enough data
8.4
693
Not enough data
8.1
548
Not enough data
8.0
416
Not enough data
8.7
784
Not enough data
Platform
8.4
826
Not enough data
8.1
518
Not enough data
7.6
341
Not enough data
8.8
796
Not enough data
8.2
577
Not enough data
7.7
361
Not enough data
Categories
Categories
Shared Categories
BigTime and Smartsheet are categorized as Project Management
Unique Categories
BigTime is categorized as Professional Services Automation, Billing, Expense Management, Time Tracking, and Resource Management
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
13.7%
Architecture & Planning
10.3%
Civil Engineering
9.6%
Information Technology and Services
6.4%
Consulting
5.6%
Other
54.4%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Computer Software
4.6%
Marketing and Advertising
4.6%
Other
70.7%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
How do I show a credit for an invoice that was paid in a previous cycle?
1 Comment
TA
Hi, to the best of my knowledge, BigTime can't handle this kind of transaction.
Traditionally, this would be handled by the accounting package and issued...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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