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At a Glance
Market Segments
Small-Business (80.6% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
$20.00 1 user Per Month
$9.00 1 user Per Month
BigTime
Star Rating
(1,555)4.5 out of 5
Market Segments
Small-Business (80.6% of reviews)
Pros & Cons
Entry-Level Pricing
$20.00 1 user Per Month
Browse all 4 pricing plansSmartsheet
Star Rating
(21,372)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$9.00 1 user Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Smartsheet excels in its Due Dates feature, scoring 8.8 compared to BigTime's 8.4. Reviewers mention that Smartsheet's intuitive interface allows for easy tracking of deadlines, making project management smoother.
- Reviewers mention that BigTime shines in Time & Expense management, with a score of 8.9 versus Smartsheet's 7.6. Users on G2 highlight BigTime's robust tracking capabilities, which are particularly beneficial for small businesses needing precise billing and expense management.
- Users say that Smartsheet's Task Prioritization feature is a strong point, scoring 8.5 compared to BigTime's 8.0. Reviewers appreciate the flexibility in organizing tasks, which enhances productivity and clarity in project workflows.
- G2 users report that BigTime's Project Budgeting capabilities are superior, with a score of 8.3 against Smartsheet's 7.6. Reviewers mention that BigTime provides detailed financial tracking, which is crucial for small businesses managing tight budgets.
- Reviewers mention that Smartsheet's Ease of Use is a significant advantage, scoring 8.4 compared to BigTime's 8.7. Users appreciate the user-friendly design and the ability to quickly onboard new team members without extensive training.
- Users on G2 report that both products score equally in Dashboards at 8.2, but Smartsheet is noted for its customizable dashboard options, allowing users to tailor their views to specific project needs, enhancing overall visibility and control.
Pricing
Entry-Level Pricing
BigTime
Essentials
$20.00
1 user Per Month
Deliver great work and get paid faster.
- Time Tracking
- Expense Management
- Project Management
Smartsheet
Pro
$9.00
1 user Per Month
For people and teams that want to track, share, and manage projects.
Includes:
- Up to 10 editors (paid license required to edit)
- Unlimited free viewers
- Unlimited sheets, reports, and forms
Free Trial
BigTime
Free Trial is available
Smartsheet
Free Trial is available
Ratings
Meets Requirements
8.8
1,326
8.5
18,090
Ease of Use
8.7
1,356
8.4
18,328
Ease of Setup
8.2
927
8.3
10,122
Ease of Admin
8.7
922
8.5
7,595
Quality of Support
9.2
1,255
8.3
14,002
Has the product been a good partner in doing business?
9.1
921
8.6
7,045
Product Direction (% positive)
8.8
1,295
8.6
17,583
Features by Category
Expense Reports
8.7
520
Not enough data
7.9
236
Not enough data
8.1
281
Not enough data
8.5
352
Not enough data
8.6
382
Not enough data
7.4
133
Not enough data
7.8
210
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
200
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile
8.6
349
Not enough data
8.4
293
Not enough data
Feature Not Available
Not enough data
Platform
6.9
137
Not enough data
8.0
280
Not enough data
Administration
7.3
117
Not enough data
Administration
8.4
693
Not enough data
8.4
693
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
787
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
Tasks
8.6
297
|
Verified
8.7
10042
|
Verified
8.4
271
|
Verified
8.8
10048
|
Verified
8.0
260
|
Verified
8.5
9775
|
Verified
7.8
241
|
Verified
8.4
9452
|
Verified
7.6
218
|
Verified
8.1
9259
|
Verified
7.9
229
Feature Not Available
7.7
235
|
Verified
8.1
9327
|
Verified
7.9
232
|
Verified
8.0
8791
|
Verified
Projects
8.1
249
|
Verified
8.6
9270
|
Verified
7.7
227
|
Verified
8.3
8621
|
Verified
7.4
215
|
Verified
8.2
8732
|
Verified
7.8
227
|
Verified
8.0
8650
|
Verified
7.8
247
|
Verified
8.2
8818
|
Verified
8.3
287
|
Verified
7.5
7592
|
Verified
7.5
219
|
Verified
8.0
8291
|
Verified
7.9
267
|
Verified
8.0
8850
|
Verified
7.5
206
|
Verified
7.8
7832
|
Verified
8.9
328
|
Verified
7.6
7436
|
Verified
7.6
197
|
Verified
7.6
7256
|
Verified
Resource Management
7.8
212
|
Verified
7.6
7732
|
Verified
8.1
238
|
Verified
7.6
7799
|
Verified
8.0
243
|
Verified
8.1
8430
|
Verified
Project Monitoring
7.8
202
|
Verified
7.8
7444
|
Verified
7.8
229
|
Verified
7.7
7553
|
Verified
8.2
272
|
Verified
8.2
8596
|
Verified
Generative AI
Feature Not Available
6.0
3055
6.2
64
6.1
3040
Agentic AI - Project Management
Not enough data
5.5
917
Not enough data
5.9
918
Not enough data
5.7
910
Not enough data
5.7
909
Not enough data
5.6
909
Not enough data
5.6
905
Not enough data
5.8
907
Portfolio Management
Not enough data
7.9
4812
Not enough data
8.5
5517
Not enough data
8.0
4998
Not enough data
7.7
4602
Project Management
Not enough data
8.2
5418
Not enough data
8.3
5495
Not enough data
7.7
4622
Resource Management
Not enough data
7.8
4753
Not enough data
7.8
4822
Not enough data
7.9
4772
Data & Analytics
Not enough data
8.0
4983
Not enough data
8.0
5161
Not enough data
8.1
5075
Not enough data
7.5
4445
Strategy - Project and Portfolio Management
Not enough data
6.7
2051
Not enough data
7.6
2082
Not enough data
7.9
2060
Not enough data
7.6
2058
Not enough data
7.8
2052
Not enough data
7.6
2052
Not enough data
7.2
2033
Not enough data
7.6
2047
Not enough data
7.5
2035
Not enough data
7.8
2040
Setup
Not enough data
8.3
5150
Not enough data
Feature Not Available
Not enough data
8.1
5016
Not enough data
8.5
5386
Management
Not enough data
Feature Not Available
Not enough data
8.1
4648
Not enough data
7.5
4364
Generative AI
Not enough data
6.3
1815
Agentic AI - Workflow Management
Not enough data
5.8
404
Not enough data
5.9
407
Not enough data
5.9
402
Not enough data
5.9
398
Not enough data
5.9
397
Not enough data
5.8
399
Not enough data
6.1
400
Planning
7.5
46
Not enough data
7.8
52
Not enough data
7.7
50
Not enough data
Optimization
7.9
55
Not enough data
7.6
51
Not enough data
7.3
49
Not enough data
Functionality
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.3
1037
Not enough data
8.7
1226
Not enough data
8.5
1167
Not enough data
8.0
1005
Not enough data
8.6
1166
Not enough data
8.7
1192
Content Planning
Not enough data
8.6
1185
Not enough data
8.9
1236
Not enough data
8.6
1117
Marketing Campaign Performance
Not enough data
8.0
882
Not enough data
8.4
1033
Agentic AI - Marketing Calendar
Not enough data
5.1
43
Not enough data
5.2
45
Not enough data
5.1
45
Not enough data
5.0
45
Other Features
Not enough data
7.9
987
Not enough data
8.3
1015
Task Creation
Not enough data
8.7
7304
Not enough data
8.8
7385
Not enough data
8.3
6917
Not enough data
7.8
6110
Task Management
Not enough data
8.5
7064
Not enough data
8.5
6973
Not enough data
8.1
6632
Not enough data
8.2
6460
Generative AI
Not enough data
6.2
2411
Not enough data
6.2
2413
Customer Management
8.5
121
|
Verified
Not enough data
8.0
82
|
Verified
Not enough data
7.5
71
|
Verified
Not enough data
7.9
84
|
Verified
Not enough data
Project Management
8.3
108
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.1
99
|
Verified
Not enough data
8.3
106
|
Verified
Not enough data
Accounting
8.2
101
Not enough data
8.5
117
|
Verified
Not enough data
8.0
98
Not enough data
8.4
118
|
Verified
Not enough data
8.6
122
|
Verified
Not enough data
Portfolio Management
8.0
82
Not enough data
8.2
81
Not enough data
7.7
75
Not enough data
8.1
74
Not enough data
Analytics
8.2
90
|
Verified
Not enough data
8.3
131
|
Verified
Not enough data
8.1
79
|
Verified
Not enough data
Administration
8.2
112
|
Verified
Not enough data
8.1
117
|
Verified
Not enough data
8.4
112
|
Verified
Not enough data
Platform
8.2
80
|
Verified
Not enough data
8.0
69
|
Verified
Not enough data
8.7
124
|
Verified
Not enough data
7.9
109
|
Verified
Not enough data
7.4
75
|
Verified
Not enough data
Generative AI
6.5
9
Not enough data
6.5
9
Not enough data
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
8.5
4242
Not enough data
8.3
4197
Not enough data
8.1
3928
Administration
Not enough data
8.2
4097
Not enough data
8.1
3880
Not enough data
8.8
4095
Project management
Not enough data
8.7
4162
Not enough data
8.2
3890
Not enough data
8.6
4173
Not enough data
8.3
4021
Not enough data
8.4
3942
Not enough data
8.0
3619
Not enough data
8.3
4060
Workload
Not enough data
8.0
3690
Not enough data
8.3
3931
Not enough data
8.0
3734
Not enough data
7.9
3549
Communication & Collaboration
Not enough data
8.1
3719
Not enough data
8.3
3914
Not enough data
8.8
4109
Cost Management
Not enough data
7.7
3424
Not enough data
7.8
3418
Not enough data
7.5
3229
Integration
Not enough data
7.4
3271
Not enough data
7.4
3321
Not enough data
7.4
3352
Generative AI
Not enough data
6.5
1651
Not enough data
6.5
1657
Agentic AI - Work Management
Not enough data
5.8
360
Not enough data
6.0
359
Not enough data
5.8
359
Not enough data
5.8
357
Communication
Not enough data
7.2
5662
Not enough data
7.6
6044
Not enough data
7.5
5800
Not enough data
7.7
5826
Not enough data
Feature Not Available
Content & Documents
Not enough data
8.4
7179
Not enough data
8.4
7123
Not enough data
8.0
6868
Not enough data
7.8
6093
Controls
Not enough data
8.0
6467
Not enough data
7.6
5485
Not enough data
8.2
6798
Not enough data
Feature Not Available
Not enough data
7.9
6081
Project Management
Not enough data
8.8
7421
Not enough data
8.7
7293
Not enough data
8.6
7159
Not enough data
7.9
6145
Remote Collaboration
Not enough data
8.4
6556
Not enough data
8.5
6736
Not enough data
8.4
6628
Not enough data
Feature Not Available
Generative AI
Not enough data
6.3
2270
Not enough data
6.3
2274
Agentic AI - Project Collaboration
Not enough data
5.7
425
Not enough data
5.6
425
Bill Generation
8.0
243
Not enough data
8.3
217
Not enough data
7.7
176
Not enough data
Bill Processing
7.7
188
Not enough data
8.0
202
Not enough data
8.2
235
Not enough data
Integration
8.2
241
Not enough data
7.8
202
Not enough data
7.1
153
Not enough data
Agentic AI - Billing
6.9
6
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Time Tracking
9.3
904
Not enough data
9.1
866
Not enough data
9.0
804
Not enough data
Client Invoicing
8.4
702
Not enough data
7.7
357
Not enough data
8.3
534
Not enough data
Mobile Time Tracking
9.1
757
Not enough data
Administration
8.4
693
Not enough data
8.4
693
Not enough data
8.1
546
Not enough data
8.0
417
Not enough data
8.7
785
Not enough data
Platform
8.4
819
Not enough data
8.1
518
Not enough data
7.6
342
Not enough data
8.8
787
Not enough data
8.2
576
Not enough data
7.7
361
Not enough data
Categories
Categories
Shared Categories
BigTime and Smartsheet are categorized as Project Management
Unique Categories
BigTime is categorized as Time Tracking, Expense Management, Professional Services Automation, Billing, and Resource Management
Smartsheet is categorized as Project Collaboration, Work Management, Marketing Calendar, Privacy Impact Assessment (PIA), Workflow Management, Project and Portfolio Management, and Task Management
Reviews
Reviewers' Company Size
BigTime
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Smartsheet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.0%
Architecture & Planning
10.2%
Civil Engineering
9.6%
Information Technology and Services
6.6%
Management Consulting
5.7%
Other
53.9%
Information Technology and Services
7.6%
Construction
7.2%
Hospital & Health Care
5.2%
Marketing and Advertising
4.6%
Computer Software
4.6%
Other
70.7%
Discussions
we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??
2 Comments
JS
I've been using the software since 2017. I also work virtually as a consultant in Finance. I'm happy to discuss my qualifications. Please let me know if...Read more
What can smartsheet be used for?
57 Comments
WA
It has a wide range of functionalities for project management or even asset management. Read more
Why is smartsheet bad?
34 Comments
NK
Complexity: Smartsheet has a fairly steep learning curve, especially for users who are not tech-savvy or unfamiliar with project management tools.
Limited...Read more
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